ConnectionsAZ

What ConnectionsAZ does

Connections Health Solutions (DBA: ConnectionsAZ) is a privately held, for-profit behavioral health crisis-care operator founded in 2009 and headquartered in Phoenix, Arizona. The company runs an immediate-access model centered on 24/7/365 walk-in mental health clinics that accept all individuals regardless of insurance status, with a documented 90-minute time-to-crisis-worker and typical stabilization within 24 hours. Its core service stack comprises four clinical offerings: walk-in mental health clinics, crisis stabilization in safe treatment environments, extended-stabilization subacute units, and the Transitions recovery coaching program (typically graduating within 45 days), supplemented by 988-integrated mobile crisis response teams. The company holds The Joint Commission's Gold Seal of Approval for Behavioral Health Care and Human Services across multiple centers and reports having served hundreds of thousands of individuals.

The business operates a hybrid B2B/B2G and clinical-services model. Revenue is generated through long-term contractual relationships with county and local government entities (named customers include King County, Washington and Prince William County, Virginia) under which Connections architects and staffs behavioral health crisis systems, complemented by insurance reimbursement for direct clinical services delivered to individuals. Patient acquisition at the consumer level is walk-in only; institutional growth is driven by government RFPs and managed-care/health-system partnerships. Active sales, marketing, and thought-leadership efforts center on NACo, NatCon, and AAEP engagement, plus a policy-focused resource library.

The current operating footprint spans 8+ walk-in and crisis-stabilization facilities across Arizona (Phoenix, Tucson), Virginia (Chantilly, Woodbridge), Washington (Kirkland, with Seattle forthcoming), Pennsylvania (Harrisburg, King of Prussia forthcoming), Montana (Bozeman mobile team), and California (San Francisco), with Harrisburg expanded to include youth services in January 2025. Headcount is reported at 51-100 employees, which suggests heavy reliance on per-diem and contracted clinical labor relative to gross facility throughput. The founder, Chris Carson, serves as Chief Medical Officer and Chairman of the Board. The company is privately held with no disclosed funding rounds, investors, or revenue figures in the source data.

Name

ConnectionsAZ

Legal name

Connections Health Solutions

Website

https://connectionsaz.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

Connections Health Solutions (DBA ConnectionsAZ) operates 24/7 walk-in mental health crisis clinics and stabilization centers across multiple U.S. states, serving individuals in behavioral health crisis and partnering with county governments to architect public crisis-care systems.

Ownership category

akta.pro rank

Product category

Behavioral Health Crisis Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Ambulatory Health Care Services (6219)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

akta.pro secondary industries

Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK), Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI), Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Behavioral health crisis care
• Mental health crisis services
• Crisis stabilization units
• Walk-in psychiatric clinics
• Mobile crisis response

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government contracts and county partnerships: Revenue generated through contractual relationships with local and state government entities (counties) to design, operate, and staff behavioral health crisis systems including crisis receiving centers and walk-in clinics.
2. Insurance reimbursement: Services accept insurance coverage, generating revenue through reimbursement from health insurance providers for mental health crisis care services provided to individuals.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ConnectionsAZ operates a network of 24/7 walk-in mental health clinics and crisis stabilization centers across multiple U.S. states, providing immediate-access behavioral health crisis care including crisis worker assessment within 90 minutes, stabilization typically within 24 hours, subacute extended stabilization, and a Transitions recovery support program. The company partners with local governments, managed care organizations, and health systems to architect and operate behavioral health crisis systems for communities, accepting all individuals regardless of insurance status.

Product overview

Connections Health Solutions operates a network of mental health crisis care centers offering immediate-access behavioral health services. The company provides walk-in mental health clinics (24/7 with 90-minute crisis worker response), crisis stabilization services (typically within 24 hours), extended stabilization services via subacute crisis stabilization units, and the Transitions program for recovery support and coaching (45-day graduation). The company partners with local governments, managed care organizations, health systems, and providers to architect and operate behavioral health crisis systems. Services are available at multiple locations across Arizona, Virginia, Washington, Pennsylvania, Montana, and California, with additional centers coming soon.

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-in Mental Health Clinic 24/7 walk-in mental health clinic at each Connections center, open to all individuals in need of mental health support. Individuals are seen by a trained crisis worker within 90 minutes.
• Crisis Stabilization Crisis stabilization services where providers and peers with lived experience help individuals stabilize in a treatment-oriented and safe environment. Individuals are typically stabilized within 24 hours of treatment starting.
• Extended Stabilization Services (Subacute Crisis Stabilization Unit) For individuals needing more intensive care and treatment, the subacute crisis stabilization unit allows them to stay under the care of a behavioral health provider so stabilization can continue to occur within their community.
• Transitions Program (Recovery Support and Coaching) Recovery support and coaching program designed to surround individuals with the care and community-based resources needed to stay on a path to recovery. Individuals who enroll in the program typically graduate within 45 days.
• Mobile Crisis Team Mobile crisis team that provides mental health crisis services in the community, available in Gallatin County, MT through dial 988.

Quantifiable outcome

• Individuals are seen by a trained crisis worker within 90 minutes of walk-in
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Prince William CountycoreStrategic or Co-development Partner · 5 January 2026Partnership to open crisis receiving center complex in Woodbridge, Virginia to address behavioral health needs in Northern Virginia. Connections operates the facility while Prince William County provides funding and community coordination.
• King CountycoreStrategic or Co-development Partner · 21 November 2025Connections selected to operate Crisis Care Center to address behavioral health needs in King County, Washington. Connections Kirkland chosen as operator of the first Crisis Care Center.
• Managed care organizationscoreStrategic or Co-development PartnerPartnerships with managed care organizations to help architect and operate behavioral health crisis systems that meet community needs.
• Health systemscoreStrategic or Co-development PartnerPartnerships with health systems to integrate behavioral health crisis care with broader healthcare delivery and reduce emergency department utilization.
• Local providersminorStrategic or Co-development PartnerCollaborations with other local providers to ensure comprehensive community-based resources are available to individuals on their path to recovery.
• National Association of Counties (NACo)coreStrategic or Co-development PartnerActive participation in NACo events and panels, including sharing insights on Prince William County crisis response model transformation and early outcomes at national conferences.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Vital Healthcare (Arbour Health System / UHS facilities in Massachusetts): Arbour Health System operates psychiatric acute care, crisis stabilization, and outpatient behavioral health services across Massachusetts and is part of UHS. Comparable to Connections as a multi-site operator of psychiatric crisis and stabilization services, though weighted more toward inpatient.
• Wellpath: Wellpath provides outsourced healthcare services — including behavioral health — to correctional and government partners under long-term contracts. It shares Connections' B2B/B2G contract-led model, multi-state government contracting approach, and reliance on public-sector RFPs.
• Riverside Community Care: Riverside Community Care is a non-profit behavioral health and human services organization operating community-based crisis stabilization, mobile crisis response, and outpatient services across Massachusetts under contracts with state and local governments. Direct peer: community crisis operations, government contracts, and 24/7 walk-in access.

Regional players

• Cornerstone Montgomery: Cornerstone Montgomery is a non-profit behavioral health provider in Montgomery County, Maryland delivering crisis, outpatient, and recovery services under county contracts. Comparable to Connections' lower-acuity crisis and community recovery services; smaller scale, regional rather than multi-state.
• Mercy Maricopa Integrated Care / Mercy Care: Mercy Care is the Regional Behavioral Health Authority for Maricopa County, Arizona, administering publicly funded behavioral health services including crisis response. Direct regional peer to Connections' Phoenix and Tucson Arizona footprint given shared county-level crisis-services mandate.

Broad incumbents

• Universal Health Services (Behavioral Health segment): UHS runs a large behavioral health hospital and facility portfolio providing acute inpatient and residential psychiatric services nationwide. Comparable to Connections as a multi-site behavioral health operator serving acutely distressed populations, though at much greater scale and inpatient acuity.
• Carelon Behavioral Health (formerly Beacon Health Options): Carelon Behavioral Health is a large managed behavioral health organization serving commercial, Medicaid, and Medicare populations, and is closely tied to the 988 crisis-services ecosystem. Like Connections it operates at the intersection of government, payers, and behavioral health service delivery.
• Acadia Healthcare: Acadia operates one of the largest U.S. networks of inpatient psychiatric hospitals and acute behavioral health facilities. It is the closest broad incumbent peer given its scale in operating dedicated behavioral health facilities serving crisis and stabilization populations across many states.
• Evolent Health: Evolent Health partners with health plans, providers, and government programs on specialty care management, including significant behavioral health capabilities. It is comparable to Connections at the payer/government contracting layer, though focused on care management rather than facility operations.
• Magellan Health (Centene Behavioral Health): Magellan, now part of Centene, is one of the largest managed behavioral health organizations in the U.S., administering crisis lines, provider networks, and managed-care contracts for state Medicaid plans. Comparable to Connections as a behavioral health crisis infrastructure partner to state and county governments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/ConnectionsHlth
• Facebookfacebook.com/ConnectionsHlth
• LinkedInlinkedin.com/company/connectionsaz-cxns
• Instagraminstagram.com/connectionshs
• Pinterestpinterest.com/connectionshs
• TikToktiktok.com/@connectionshs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ConnectionsAZ