Name

Info3w

Legal name

Info3w – Société A Responsabilité Limitée

Website

https://info3w.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

ERP / Business Management Software

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

ERP Implementation & Systems Integration Services (BPAEAGAA), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• ERP software
• VoIP telephony services
• Managed IT services
• Business management software
• Cloud backup solutions

Headquarters

HQ city

Schirmeck

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Software Licensing: SetInUp ERP software sales and licensing to businesses for enterprise resource planning, CRM, and production management. The software was originally developed as free/open-source and later commercialized as a professional solution.
2. IT Services: Managed services including VoIP telephony, data backup, cybersecurity, and email exchange provisioning. These services are offered as recurring subscription packages with maintenance included.
3. Implementation and Support: Training, implementation, and technical assistance services provided to customers deploying SetInUp ERP and related IT infrastructure solutions.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Info3w develops, publishes and integrates its own SetInUp ERP/CRM/GPAO business management software, built on a single unified database covering prospection, quotations, orders, purchases, production, quality, projects and invoicing. Around this core platform, the company sells a suite of managed IT services including VoIP telephony, encrypted cloud backup, virtual cloud desktop, Microsoft Exchange-based email, and IT security (firewall, VPN, antivirus) for small and medium businesses in France.

Product overview

Info3w is an IT services company that serves as both publisher and integrator of its own software solutions. The core product is the SetInUp/Alix ERP system, which provides complete business management from a single database, encompassing CRM, production management, and business intelligence capabilities. Around this central platform, Info3w offers a suite of complementary services including VoIP telephony for cost-effective communications, encrypted backup solutions for data protection, virtual cloud desktop for remote access, Microsoft Exchange-based email services, and comprehensive IT security services. The company was founded in 1998 when business leaders developed their own open-source ERP solution to meet their industrial needs, later evolving into the commercial SetInUp product marketed as having unbeatable pricing.

Differentiator

Problem solved

Functional benefit

Brands

• SetInUp: ERP software developed by Info3w that allows companies to manage and control all activities and services from a single database.
• Alix

Products and services

• SetInUp (ERP/CRM/GPAO) Proprietary enterprise resource planning, CRM and production management software published by Info3w, allowing a company to manage prospection, quotations, orders, purchases, production, quality, projects, meetings and invoicing from a single unified database. Marketed under both the SetInUp and Alix brand names for SMB customers in France.
• VoIP Telephony Managed Voice over IP (IP telephony) service offered to businesses at competitive rates, with no maintenance burden for the customer, features including call transfer, conference calling, multi-line pickup, activity dashboard, and integration with the SetInUp ERP for click-to-call.
• Encrypted Backup Service Automated daily backup service that encrypts customer files and stores them across multiple points (on-premise server plus encrypted cloud), guaranteeing rapid restoration in case of crash or IT disaster and supporting restoration of previous file versions.
• Virtual Cloud Desktop (Bureau Cloud) Cloud-based virtual desktop service that allows employees to access their company computer, applications and data from any device and location through a web browser, maintaining the same working environment across devices.
• Email Exchange (Microsoft Exchange)
• IT Security Services Managed IT security offering for SMB customers, including firewall setup, antivirus and anti-spyware installation, proxy configuration to control internet access, and secure VPN link deployment to protect data flows.

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• SAP Business One: SAP's midmarket ERP solution targeting SMEs in the same customer segment as Info3w, but backed by SAP's global scale, partner channel, and significantly broader functional footprint.
• Microsoft Dynamics 365 Business Central: Microsoft's midmarket ERP/CRM offering tightly integrated with the Microsoft ecosystem (including Exchange, the same product Info3w resells). Represents a broader incumbent alternative for SMEs considering SetInUp.

Emerging players

• Pennylane: French cloud-native accounting and financial management platform for SMEs and accountants. Represents the next-generation cloud-native competition that threatens to displace legacy on-premise ERPs like SetInUp.

Others

• OVH: OVH is both Info3w's hosting partner and the infrastructure provider behind its resold Exchange email offering. Not a competitor, but a critical ecosystem dependency that supports Info3w's managed services portfolio.

Direct peers

• EBP: French SME accounting and ERP software publisher (now part of Sage Group). Targets the same French micro-business and SME segment as SetInUp with comparable pricing-driven positioning.
• Dolibarr: Open-source ERP/CRM suite for SMEs and freelancers. Shares SetInUp's open-source heritage and SME target market, and is distributed via a similar low-cost/free community model.
• Odoo: Open-source ERP/CRM platform targeting SMEs and midmarket globally. Closely comparable to SetInUp as both originated from open-source roots and target the same SME segment with integrated ERP, CRM, and operational modules.
• Sage: Global SME-focused ERP/accounting software vendor (Sage 50, Sage 100). Directly competes with SetInUp in the French SME ERP segment with comparable customer size and functional scope.
• Cegid: French-headquartered midmarket ERP and HR software vendor. Competes head-to-head with Info3w in France for SME and midmarket ERP deals, often against the same French industrial SME customer base.
• Divalto: French ERP/CRM vendor focused on midmarket and SMEs, particularly industrial and service businesses. Closely comparable to SetInUp in customer segment, vertical focus, and French market focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Info3w