What Fatura Expert does

Fatura Expert is a Brazilian telecommunications expense management (TEM) consultancy founded in 2011 and headquartered in Vitória, Espírito Santo. The firm specializes in auditing telephone invoices, identifying billing errors and unused lines, contesting incorrect charges with operators, and supporting contract negotiations for both businesses and individual consumers. Its core technology is rooted in specialized domain knowledge of Brazilian telecom regulations (Anatel) and operator pricing structures rather than proprietary software, and it operates a client portal (sistema.faturaexpert.com.br) for service delivery.

The company's product portfolio spans Assessoria Premium for ongoing advisory, Gestão TEM for technical bill auditing, Planos de Telefonia Empresarial and the Portal de Planos for operator comparison and contracting, plus segment-specific offerings for cooperatives, public bodies, transport companies, and accountants. Adjacent products include the Seguro Expert insurance offering. Fatura Expert generates revenue through professional services fees, beginning with a free initial diagnosis to demonstrate value before engagement.

Its go-to-market is consultative and content-driven, relying on an educational blog, downloadable e-books, YouTube and social channels, plus WhatsApp and an online scheduling system for conversion. The customer base is horizontally diversified across six segments in Brazil, with no disclosed anchor clients or external funding, indicating an independently operated boutique consultancy serving the domestic telecom cost optimization niche.

Name

Fatura Expert

Legal name

Fatura Expert

Website

https://faturaexpert.com.br

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Fatura Expert is a Brazilian telecom expense management consultancy founded in 2011 in Vitória, auditing telephone invoices, contesting billing errors, and negotiating operator contracts for businesses, cooperatives, public bodies, transport firms, accountants, and individual consumers across Brazil.

Ownership category

akta.pro rank

Product category

Telecom Expense Management

NAICS

Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Expense Management & T&E Audit (Employee Expenses, Corporate Cards) (BPAAAGAE)

akta.pro secondary industry

Accounts Payable (Invoice Processing, 2/3-Way Match, Vendor Payments) (BPAAAGAA)

Keywords

• Telecom expense management
• Bill auditing services
• Telephone invoice consulting
• Telecom cost optimization
• Telecom dispute resolution

Headquarters

HQ city

Vitória

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Telecom Advisory Services: Fatura Expert provides consulting services to audit and manage telecom expenses for businesses and individuals. They charge for their expertise in identifying savings, contesting incorrect charges, and optimizing telecom contracts. The company offers a free initial diagnosis to demonstrate value before engaging clients.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Fatura Expert is a Brazilian telecom expense management (TEM) consultancy that audits telephone invoices, identifies incorrect charges and unused lines, contests billing errors with operators (escalating to Anatel when needed), and helps clients optimize and renegotiate their telecom plans. It also operates a real-time plan comparison portal and segment-tailored advisory services for cooperatives, public bodies, transport companies, accountants, and individual consumers, alongside an insurance sub-brand called Seguro Expert.

Product overview

Fatura Expert operates as a telecom expense management (TEM) advisory company offering a unified portfolio of telephone bill auditing, cost reduction, and consulting services. The core offerings include Assessoria Premium for comprehensive advisory, Planos de Telefonia Empresarial for business phone plan comparison and contracting, Gestão TEM for technical bill analysis and improper charge correction, and specialized management services for Cooperativas, Órgãos Públicos, Transportadoras, and Contadores segments. The company also provides a Portal de Planos platform for real-time operator comparison and contracting, and a Cliente Portal for client account management. Additional services include Seguro Expert insurance products and individual consumer (Pessoa Física) services.

Differentiator

Problem solved

Functional benefit

Brands

• Seguro Expert: Insurance service offering within the Fatura Expert portfolio

Products and services

• Assessoria Premium Premium advisory service for telephone bill management and cost optimization, providing specialized consulting for businesses and organizations seeking comprehensive telecom expense management.
• Planos de Telefonia Empresarial Business phone plan management service that helps companies compare operators in real time and contract optimal telecommunications plans for their organizational needs.
• Gestão para Cooperativas Telecom cost management service specifically designed for cooperatives and associations, providing step-by-step solutions to centralize member line management and transform billing chaos into centralized clarity.
• Gestão para Órgãos Públicos Telecom management service tailored for public sector organizations, addressing telecommunications billing auditing and cost control within public-procurement and budget compliance constraints.
• Gestão para Transportadoras Telecom management services specifically designed for transportation companies and carriers, optimizing fleet communications, multiple-line management, and roaming costs.
• Gestão para Contadores Telecom management services tailored for accountants and accounting firms, supporting them with client telecom cost optimization and billing accuracy verification.
• Pessoa Física Individual consumer service for telephone bill management, dispute resolution, and identification of incorrect or uncontracted personal phone charges.
• Gestão TEM (Telecom Expense Management) Telecom Expense Management service that audits telephone bills, performs technical analysis, identifies unused lines and uncontracted services, and corrects improper charges to reduce telecom costs.
• Seguro Expert Insurance product offered as part of the Fatura Expert portfolio, providing telecommunications-related insurance coverage.

Quantifiable outcome

• Companies often pay for unused lines, services not contracted, and automatic add-ons that go unnoticed month after month
• +1 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Expansion highlights4 records

Direct peers

• Calero: TEM and Managed Mobility Services provider focused on telecom and cloud cost optimization, bill auditing, and usage analytics — closely comparable to Fatura Expert's TEM core, but serving primarily North American and EMEA enterprise clients.
• Valicom: US-based TEM provider focused on telecom expense auditing, invoice validation, and contract optimization for enterprises — same core service stack as Fatura Expert with a SaaS-enabled delivery model.
• Tangoe: One of the largest global Telecom Expense Management (TEM) providers, offering automated telecom bill auditing, mobile device management, and contract optimization — directly mirroring Fatura Expert's core audit-and-recovery proposition at global scale.
• MDSL: Global TEM and technology expense management vendor covering telecom, mobile, and cloud spend, with bill audit and contract negotiation services — a direct functional analogue to Fatura Expert, though operating at significantly larger scale internationally.
• BNG Brasil: Brazilian telecom expense management and consulting firm offering bill auditing and operator negotiation services — the most direct domestic competitor to Fatura Expert, sharing the same Brazilian telecom regulatory context (Anatel).
• CASS (Communications Analysis & Strategy Services): Specialized telecom expense management consultancy providing bill auditing, contract negotiation, and telecom cost reduction — directly comparable in business model (consulting-led TEM) to Fatura Expert.
• Comview: US telecom expense management and consulting firm delivering bill auditing, contract negotiation, and wireless expense management — a direct TEM-services peer, though focused on US enterprise clients.
• Saaswedo: European TEM vendor offering telecom expense management, mobile fleet management, and usage analytics — functionally analogous to Fatura Expert's auditing and management offerings, with stronger technology/IP focus.

Broad incumbents

• Deloitte: Global Big 4 advisory whose Telecom, Media & Technology practice offers cost optimization, vendor management, and telecom expense advisory — overlaps with Fatura Expert's services as part of a much broader consulting portfolio.

Others

• Anatel: Brazilian telecommunications regulator that Fatura Expert escalates disputes to and whose regulations structure the firm's opportunity set — not a competitor, but a key enabler/dependency shaping the addressable market and competitive dynamics.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xinstagram.com/faturaexpert
• YouTubeyoutube.com/@gestaofaturaexpert
• Facebookfacebook.com/faturaexpert
• LinkedInlinkedin.com/company/faturaexpert

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fatura Expert