Connexus Medical Appointments

Name

Connexus Medical Appointments

Legal name

Connexus Medical Appointments Limited

Website

https://connexusmedicalappointments.co.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Medico-Legal Reporting Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of All Other Health Practitioners (62139)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Second Opinion & Expert Medical Review Platforms (HLALADAI)

Keywords

• Medico-legal reporting
• Medical reporting services
• Personal injury reports
• Rehabilitation diagnostics
• Clinical negligence reporting

Headquarters

HQ city

Warrington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Medico-Legal Report Fees (Insurer-Paid): CMA arranges medical examinations and produces medical reports for use in personal injury and clinical negligence claims. Once liability is admitted by the insurer (in full or part), the insurer is responsible for the report fee and CMA bills the insurer directly. Reports comply with Civil Procedure Rules and MedCo standards.
2. Rehabilitation & Diagnostic Services: CMA facilitates access to a network of over 1,000 UK medical experts for rehabilitation and diagnostic services including physiotherapy, MRI/CT scans, acupuncture, CBT, and more. Services are arranged following medical report recommendations and billed to insurers or solicitors.
3. Interventional Rehabilitation (via Sister Company): Sister company Connexus Health & Rehabilitation provides interventional rehabilitation services including physiotherapy and counselling at a state-of-the-art clinic in Warrington. Services facilitate speedy recovery and cost savings for claimants, insurers, and defendant solicitors.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Connexus Medical Appointments is a MedCo-accredited Tier 2 Medical Reporting Organisation that arranges independent medico-legal examinations and produces medical reports for personal injury, clinical negligence, and industrial disease claims on behalf of the UK legal profession and insurance industry. The company coordinates a nationwide panel of 2,058+ medical experts across up to 5,500 venues and 40,000+ appointment slots, delivering reports compliant with Civil Procedure Rules. Complementary services include rehabilitation and diagnostic treatments (physiotherapy, MRI/CT, CBT, EMDR, acupuncture) arranged through a network of over 1,000 UK medical experts.

Product overview

Connexus Medical Appointments is a MedCo-accredited Medical Reporting Organisation (MRO) offering a suite of medico-legal reporting and rehabilitation services to the legal profession and insurance industry. The core offering consists of seven integrated service lines: Clinical Negligence, Industrial Disease, Medco Soft Tissue Injury, Multi Track Reporting Service, Rehabilitation & Diagnostics, Fast Track, and Interventional Rehabilitation (provided via sister company Connexus Health & Rehabilitation). Services are delivered through a nationwide panel of medical experts (over 1,000 experts, up to 5,500 venues, 40,000+ appointment slots) with dedicated account managers, quality assurance through their Chief Medical Officer, and integration with government portals (MedCo and Official Injury Claim Portal) for regulatory compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Negligence Medical-legal reporting service for routine and complex clinical negligence cases including bariatric surgery, cancer misdiagnosis, cosmetic claims, dental negligence and orthopaedic claims. Includes dedicated medico-legal team, comprehensive reports and medical record pagination for solicitors handling clinical negligence claims.
• Industrial Disease Medical reporting service for industrial disease cases covering asbestos, RSI, noise-induced hearing loss, vibration white finger and occupational asthma, with a dedicated system for non-MedCo cases and over 25 years of specialist experience.
• Medco Soft Tissue Injury Medical reporting service compliant with the Pre-Action Protocol for low-value soft tissue personal injury claims in road traffic accidents, delivered via the MedCo Portal through a nationwide panel of fully accredited medical experts.
• Multi Track Reporting Service Specialised reporting service for high-value clinical negligence, multi-track and catastrophic injury cases where damages exceed £25,000, with dedicated case management, two years extended credit on medical fees and liaison for appropriate expert instruction.
• Rehabilitation & Diagnostics Rehabilitation and diagnostic services including acupuncture, chiropractic, CBT, EMDR, MRI/CT scans, physiotherapy and X-rays, plus Telephone Triage and Home Mobilisation services, facilitated through a network of over 1,000 UK medical experts.
• Fast Track Expedited medical reporting service with a dedicated fast track team handling complex cases, including a dedicated system for non-MedCo cases with quality assurance and Civil Procedure Rules compliance.
• Interventional Rehabilitation Rehabilitation services delivered through sister company Connexus Health & Rehabilitation at a state-of-the-art clinic in Warrington, combining physiotherapy with person-focused treatments such as counselling for speedy recovery of claimants.

Quantifiable outcome

• 100% of appointments confirmed within 3 working days (MedCo SLA0a target)
• +6 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

One partnership is on record.

• Connexus Health & RehabilitationcoreStrategic or Co-development PartnerCMA's sister company provides interventional rehabilitation services at a state-of-the-art clinic in Warrington, North West. Services include physiotherapy, counselling, and person-focused treatments that facilitate speedy recovery for claimants. The relationship is strategic as it enables CMA to offer integrated rehabilitation and treatment services alongside medical reporting, creating a seamless claims process for solicitors, insurers, and claimants. CMA refers clients requiring interventional rehabilitation to Connexus Health & Rehabilitation following medical report recommendations.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Speed Medical: Speed Medical is a UK-based MedCo-accredited MRO providing independent medical reports, rehabilitation, and diagnostics to solicitors and insurers. Operates a nationwide expert panel with similar service lines to CMA, including Fast Track, clinical negligence, and rehabilitation coordination.
• PAM Group: PAM Group is a UK provider of occupational health, physiotherapy, and rehabilitation services, operating a network of clinics and offering treatment pathways comparable to CMA's Rehabilitation & Diagnostics and Connexus Health & Rehabilitation offerings.
• Premex: Premex is a UK Medical Reporting Organisation accredited by MedCo and AMRO that arranges medical examinations and produces medico-legal reports for the legal and insurance sectors — directly comparable to CMA's core service lines across soft tissue, multi-track, and clinical negligence reporting.
• IPRS Group: IPRS Group is a UK rehabilitation, occupational health, and case management provider serving insurers and solicitors — comparable to CMA's rehabilitation and diagnostics service and the Warrington clinic operated through Connexus Health & Rehabilitation.
• MAP Medical (Medico-Legal Advisory Partnership): MAP Medical is a UK Medical Reporting Organisation accredited by MedCo that arranges medico-legal reports for personal injury and clinical negligence claims — competing head-to-head with CMA in the solicitor instruction market for soft-tissue and multi-track reporting.
• Medical Reporting UK: Medical Reporting UK is a MedCo-accredited MRO arranging independent medical examinations and reports across the UK for legal and insurance clients. Closely comparable to CMA's Fast Track and clinical negligence offerings and competing for the same MedCo portal instructions.
• Inspire Medilaw: Inspire Medilaw (formerly MedCo Select) is a MedCo-registered Medical Reporting Organisation delivering medico-legal reports and rehabilitation services to solicitors and insurers — directly comparable to CMA across PI, clinical negligence, and rehabilitation service lines.

Emerging players

• Wellworking: Wellworking provides occupational health, physiotherapy, and rehabilitation services to UK insurers and corporates. Comparable to CMA's rehabilitation/diagnostics line though primarily occupational health focused rather than medico-legal reporting.
• KML (Knowledge, Monitoring & Legal): KML is a UK rehabilitation provider serving personal injury claimants with physiotherapy and treatment services. Comparable to the interventional rehabilitation arm of CMA's sister company Connexus Health & Rehabilitation.

Others

• AMRO (Association of Medical Reporting Organisations): AMRO is the UK industry trade body representing Medical Reporting Organisations including CMA (an AMRO-accredited member). Ecosystem participant setting standards across the MRO space where CMA competes, rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connexus Medical Appointments