Dicom

What Dicom does

Dicom México is a medical imaging software and services company founded in 2009 and headquartered in Cuajimalpa, Mexico City. It designs, sells, and implements PACS (Picture Archiving and Communication System) and RIS (Radiology Information System) solutions for hospitals, imaging centers, private clinics, and government healthcare entities across Mexico. The company also provides teleradiology services, having completed 4,562 medical imaging interpretations through its platform, and operates image digitization workflows alongside refurbished imaging hardware sales.

The company's core technology stack is built on the iQ-* product line licensed and certified through a technology partnership with Image Systems, complemented by the Eva PACS suite and iCRco 3600 digitization solutions. The iQ-4CLOUD platform extends the offering into cloud-based teleradiology, enabling remote reading and hosted deployments. The company holds Image Systems Technical and Sales Certification (March 2020), supporting both implementation capability and credibility with hospital procurement teams.

The business model combines one-time software licensing with bundled implementation services (free installation), a 30-day free demo customer acquisition motion, and recurring support, maintenance, and interpretation services. The company has accumulated 142+ installations and 78+ customers across 12 Mexican states, with 16 active projects in the pipeline, serving both private-sector healthcare providers and government institutions.

Name

Dicom

Legal name

Dicom México

Website

https://dicommexico.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Dicom México is a Mexico-based medical imaging software company founded in 2009 that sells, implements, and supports PACS, RIS, teleradiology, and digitization solutions for hospitals, imaging centers, private clinics, and government healthcare entities across 12 Mexican states.

Ownership category

akta.pro rank

Product category

Medical Imaging Software (PACS/RIS)

NAICS

Software Publishers (5132), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345)

SIC

Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Picture Archiving & Communication Systems (PACS) (HLACALAA)

akta.pro secondary industries

Radiology Information Systems (RIS) (HLACALAB), Teleradiology Platforms & Reading Workflow (HLACALAK), Universal Viewers & Enterprise Imaging Access (Zero-footprint/Diagnostic) (HLACALAD), Imaging & Diagnostic Interoperability (DICOM exchange, image sharing, VNA connectivity) (HLACABAM), Imaging Interoperability & Standards Enablement (DICOM/HL7/FHIR/IHE) (HLACALAJ)

Keywords

• Medical imaging software
• PACS RIS systems
• Teleradiology platform
• Radiology workflow management
• Medical image digitization

Headquarters

HQ city

Cuajimalpa

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Software Licenses and Subscriptions: PACS/RIS software solutions including iQ-View workstation software, web viewers, and integrated modules for medical imaging management and teleradiology.
2. Hardware Sales: Sale of diagnostic workstations with medical-grade monitors, processing units with RAID 5 technology and SSD storage up to 4TB, CR digitization equipment (iCR3600), CD/DVD robots, and refurbished CT equipment (Philips MX8000 QUAD).
3. Implementation and Installation Services: Professional installation services included free with purchase, along with system integration and PACS/RIS maintenance contracts.
4. Maintenance and Support Services: Annual service policies and maintenance contracts for PACS/RIS systems, including support for third-party PACS/RIS brands.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Dicom México develops and implements integrated PACS/RIS medical imaging software and teleradiology solutions for healthcare institutions. The company sells diagnostic viewing software (iQ-View), CR digitizers, and integrated PACS/RIS platforms that enable image storage, interpretation, and workflow management for radiology departments. It also offers professional implementation services and 365-day support to imaging centers and hospitals across Mexico.

Product overview

Dicom is a 100% Mexican medical imaging software company offering comprehensive solutions in medical imaging software, digitization, and teleradiology. Their product portfolio centers on the PACS/RIS System as the core platform for picture archiving, communication, and radiology information management, integrated with IQ-View software for diagnostic image interpretation and visualization. The offering extends to Computed Radiography digitization via the iCRco 3600, CD/DVD robotic burning systems for DICOM disc production, medical imaging workstations with professional-grade monitors, and refurbished hardware including Philips CT scanners. They also offer Eva PACS as an alternative intuitive platform option. Services include PACS/IRS integration, installation, maintenance, and teleradiology operations tailored to clinics, hospitals, and imaging centers.

Differentiator

Problem solved

Functional benefit

Products and services

• PACS/RIS System Integrated PACS/RIS platform that enables medical image storage, retrieval, interpretation, and radiology workflow management for hospitals, imaging centers, and clinics across Mexico.
• iQ-View Diagnostic Viewer DICOM-compliant web-based diagnostic viewer used by radiologists to interpret medical images, with teleradiology capabilities for remote reading.
• Eva PACS Standalone Picture Archiving and Communication System product from Dicom México's medical imaging portfolio.
• iCRco 3600 CR Digitizer Computed Radiography (CR) digitizer hardware that converts traditional film-based X-ray cassettes into digital DICOM images for storage and viewing in the PACS system.
• CD/DVD Robot Burner for DICOM Automated robotic CD/DVD burning system for DICOM medical images, used for image distribution, patient media creation, and backup workflows in radiology departments.
• Philips MX8000 QUAD CT Scanner Refurbished Philips multi-slice CT scanner offered by Dicom México as part of its medical imaging equipment portfolio for hospitals and imaging centers.
• Medical Imaging Workstations Diagnostic medical imaging workstations used by radiologists to view, manipulate, and interpret DICOM images, typically bundled with Dicom México's PACS/RIS software.
• PACS/RIS Implementation, Training, and 365-Day Support Professional services offering covering installation, configuration, user training, and 365-day technical support for Dicom México's PACS/RIS deployments and associated hardware.

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

One partnership is on record.

• Image SystemscoreTechnology or IntegrationStrategic technology partnership for PACS/RIS systems integration. Dicom participates in Image Systems training and certification programs, including technical and sales certifications for PACS/RIS system updates. Image Systems provides the core technology platform components including iQ-WEB, iQ-ROUTER, iQ-DOSE, and other imaging software solutions that Dicom implements and customizes for the Mexican healthcare market.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• INFINITT Healthcare: PACS/RIS and diagnostic viewer vendor with broad multi-modality support comparable to Dicom's platform. Targets hospitals and imaging centers, often competing on price in mid-market deals.
• Carestream Health: Major independent PACS/RIS and enterprise imaging vendor competing head-to-head with Dicom for hospital imaging IT deals. Highly comparable due to overlapping PACS, RIS, and viewer offerings targeting similar mid-size and large hospital customers.
• Visage Imaging: Enterprise imaging platform specializing in universal viewer and AI-driven workflow, similar to Dicom's iQ-View and viewer-centric architecture. Targets multi-site radiology groups and academic centers.
• RamSoft: Cloud-native PACS/RIS/teleradiology vendor. Direct comparable on Dicom's teleradiology and web-based PACS strategy, with overlapping target customers in mid-size imaging practices and hospitals.
• Sectra: Enterprise imaging and PACS specialist with strong focus on radiology workflows and image exchange. Comparable to Dicom as a dedicated PACS/EIS vendor rather than a modality manufacturer.
• Agfa HealthCare: Enterprise Imaging (PACS/RIS) vendor with comparable product architecture to Dicom. Competes for similar hospital and imaging-center imaging-IT contracts, with deeper international footprint.

Broad incumbents

• Siemens Healthineers: syngo PACS and teamplay portfolio directly contest Dicom in mid- to large-hospital deals. Broad incumbent combining imaging equipment, AI, and IT, with substantially larger R&D and sales footprint.
• Fujifilm Healthcare: Synapse PACS is a leading imaging-IT offering bundled with Fujifilm modalities. Competes with Dicom in larger Mexican hospitals but also acts as a broader incumbent with modality + software stack.
• Philips Healthcare: IntelliSpace PACS competes directly with Dicom; Dicom even resells refurbished Philips CT systems. As a broad incumbent, Philips bundles PACS with its imaging modalities and patient monitoring portfolio.
• GE HealthCare: Centricity PACS is a global incumbent imaging-IT platform that competes with Dicom for hospital accounts. Broad incumbent leveraging modality equipment plus enterprise imaging.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/DicomMexico
• Facebookfacebook.com/DICOMMx

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dicom