What Public Safety Software Group does

Public Safety Software Group (PSSG) is a privately held, founder-owned SaaS company headquartered in Canyon Lake, California, founded in 2009 by Art Femister. The company develops and markets cloud-based subscription software exclusively for public safety and first-responder agencies in the United States and Canada. Its products target three operational pain points: volunteer and reserve force management (VIMS), training scheduling and compliance tracking (TIMS), and paid off-duty and special event scheduling (ODISS). All three applications are delivered as web-based SaaS hosted on U.S. data centers with SSL encryption, daily off-site backups, and 24/7 network monitoring, with no inbound email connections to servers and biometric access controls.

The product suite shares common architectural foundations and is priced on a tiered monthly subscription basis per product, with bundles priced by total registered user count rather than per-seat (ODISS $59-$409+/mo, TIMS $59-$379+/mo, VIMS $40-$155+/mo). Pricing includes unlimited technical support, automatic updates, secure hosting, unlimited free admin accounts, and unlimited archived user storage at no extra cost, with discounts for 24- or 36-month prepayments. The platform supports email/text notifications, color-coded calendar views, Excel export, multi-level administrator access (Level 1-3), Smart Groups, policy enforcement, and exclusive features such as One Button Buddy for volunteer shift coordination. A Multi-Station VIMS variant is offered at +$10/mo.

PSSG operates a sales-led, event-driven go-to-market motion with no resellers or channel partners. Sales are generated primarily through direct demo requests, 30-60 day no-obligation trials, and annual IACP conference booth presence (e.g., booth #5626 in 2016, booth #460 for October 2026 Orlando). Customers are exclusively government and public safety agencies — police departments, sheriff's departments, fire departments, emergency services, and private security firms — with named deployments including Jacksonville FL Sheriff's Office (1,600+ officers, 10,000+ annual jobs), Pinal County AZ Sheriff's Office (1,000+ training classes since 2012), Sacramento PD, Anaheim PD and Fire, Commerce City CO PD, North Las Vegas PD, Henderson NV PD, Petaluma CA PD, Tampa PD, and Framingham MA Auxiliary Police. The company reports a 96% average annual client renewal rate and 100% ODISS renewal, with VIMS used by approximately 20% of California police agencies with 25+ sworn officers. Recognition includes IACP Magazine feature (December 2015) and CIOreview '20 Most Promising Public Sector Solution Providers' (2017). The company is bootstrapped with no disclosed external funding, no parent company, and founder-led ownership.

Name

Public Safety Software Group

Legal name

Public Safety Software Group

Website

https://publicsafetysg.com

Company type

Private

Founded year

2009

Operating status

Operating

Short description

Public Safety Software Group is a privately held, founder-owned SaaS company that provides cloud-based scheduling and personnel management software (VIMS, TIMS, ODISS) to U.S. and Canadian public safety agencies including police, sheriff, and fire departments.

Ownership category

akta.pro rank

Headquarters

HQ city

Canyon Lake

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription (ODISS, TIMS, VIMS): Monthly subscription-based SaaS model where customers rent software rather than purchase licenses. Pricing is tiered based on number of registered users within organization. All subscriptions include unlimited technical support, all product updates, and secure hosting at no extra charge.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Public Safety Software Group develops and sells three cloud-based SaaS applications for public safety agencies: ODISS for off-duty and special event personnel scheduling, TIMS for training class scheduling and compliance tracking, and VIMS for volunteer and reserve force management. All products are subscription-based web applications with shared scheduling, notifications, and reporting capabilities, hosted on secure U.S. data centers.

Product overview

Public Safety Software Group offers a suite of three cloud-based SaaS software products designed for public safety agencies: ODISS for off-duty and special assignment scheduling and client management, TIMS for announcing, scheduling, and tracking training classes and personnel compliance, and VIMS for volunteer and reserve force management. All three products are built on shared code foundations, operate as standalone web-based subscription services with integrated features such as scheduling calendars, personnel management, email/text notifications, forms distribution, and reporting modules. Pricing is tiered based on registered user counts with no setup fees.

Differentiator

Problem solved

Functional benefit

Brands

• ODISS: Off-Duty Integrated Scheduling System - software for announcing, scheduling, and tracking paid off-duty work, supplemental employment, and paid special events.
• TIMS
• VIMS

Products and services

• ODISS (Off-Duty Integrated Scheduling System) Cloud-based SaaS scheduling solution for law enforcement agencies to announce, schedule, register, and track personnel for paid off-duty work, supplemental employment, and special events. Replaces paper sign-up sheets and email-based scheduling and helps ensure compliance with paid off-duty work policies.
• TIMS (Training Integrated Management System) Cloud-based SaaS training management system for public safety agencies that allows training staff to announce, schedule, and track training classes, manage personnel training plans and certifications, track prerequisites, and monitor compliance with training requirements.
• VIMS (Volunteer Integrated Management System) Cloud-based SaaS volunteer management application providing managers and coordinators of volunteer and reserve forces with a one-stop solution for scheduling events, tracking volunteer hours and activities, managing prospect tracking, training scheduling, recognition tracking, and forms distribution.

Quantifiable outcome

• Reduced time to fill large event positions from one week to 30 minutes (Commerce City CO Police)
• +4 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Mark43: Mark43 is a cloud-native public safety platform offering CAD, RMS, and analytics. It is a well-funded emerging player serving the same customer base as PSSG, though focused on different functional areas rather than personnel scheduling.
• ESO: ESO provides software for fire departments, EMS agencies, and hospitals, including personnel scheduling and operational management. It is comparable to PSSG's VIMS in serving volunteer firefighter management and scheduling needs for fire/EMS agencies.
• ImageTrend: ImageTrend offers software solutions for EMS, fire, and hospital data management, including personnel and operational tracking. It is comparable to PSSG in serving fire and EMS agencies with personnel management workflows.

Direct peers

• PowerDMS: PowerDMS provides policy management, training, and compliance software for public safety agencies. It is directly comparable to PSSG's TIMS product in serving public safety training and compliance needs via a SaaS subscription model.
• Lexipol: Lexipol offers policy content, training, and workforce wellness solutions for public safety agencies. It is directly comparable to PSSG in serving training and compliance needs of law enforcement, fire, and EMS agencies.
• Vector Solutions: Vector Solutions provides training, compliance, and workforce management software, including a dedicated public safety segment. It is comparable to PSSG's TIMS for training management and compliance use cases within public safety agencies.

Broad incumbents

• Motorola Solutions: Motorola Solutions offers the CommandCentral public safety software suite including CAD, RMS, and analytics. As a major incumbent in public safety technology, it serves overlapping customers with a much broader portfolio than PSSG's personnel scheduling focus.
• Axon: Axon (formerly TASER International) is a major law enforcement technology company offering records management, digital evidence, body cameras, and TASER products. It serves overlapping public safety customers but with a much broader hardware-anchored platform.
• Tyler Technologies: Tyler Technologies is one of the largest public sector software providers in North America, with public safety, courts, and ERP solutions. It overlaps with PSSG in serving public safety agencies but operates across many verticals and at much larger scale.
• CentralSquare Technologies: CentralSquare is a major public sector software provider offering CAD, RMS, mobile, and personnel management solutions for public safety and public sector agencies. It serves the same customer base as PSSG but with a much broader software suite and significantly greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pages/VIMS-Software/163469850356975

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Public Safety Software Group