What iRoute Solutions does

iRoute Solutions S.A. is an Ecuadorian software factory founded in 2000, headquartered in Guayaquil with regional offices in Quito, three Colombian cities (Bogotá, Medellín, Cali), and Montevideo, Uruguay. The company delivers custom software development, mobile and web applications, business intelligence and analytics, software infrastructure, and QA/testing services through three engagement models: staff augmentation, dedicated teams, and project-based delivery. Its technology stack centers on Angular/AngularJS for front-end, Microsoft Azure (including SQL Data Warehouse) for cloud and data, and Pentaho BI Suite for analytics, with named proprietary assets such as a layered Base Architecture Framework for mobile applications that incorporates security, roles, permissions, notifications, and a web administration portal.

iRoute's revenue model is professional services with quote-based, project-specific pricing and multi-year contracts; it does not disclose pricing tiers publicly. Customers are predominantly large enterprises and government entities across banking (Banco Bolivariano, Banco de Guayaquil, Banco de Machala, Banco del Pacífico), telecommunications (Claro), retail (De Prati, Grupo Difare), consumer goods (Kellogg's, Unilever), government (SRI — Ecuador's tax authority), and healthcare (Asisken Asistencia Médica). The firm has produced 67 satisfied customers and 97 completed projects per its own website, with notable named solutions including the Caja Verde QR-based deposit system, Credit Card Analytics using RFM segmentation on Azure, Claro Signature digital document platform, Banco de Machala Claims Management, and the Asisken Web Quoter with integrated payment button.

The company is privately held with no disclosed institutional investors, funding rounds, or parent entity, and is led by General Manager David Dueñas (26+ years of experience, 13+ years in mobile BI) and Service Manager Salvattore Stracuzzi. Strategic technology alliances are maintained with Microsoft, Oracle, IBM, Progress, and Pentaho, alongside CITEC guild membership for the Ecuadorian software sector. AI capabilities are positioned at the feature level (process automation, predictive analytics via RFM, face recognition, data warehouse retrieval) rather than as a proprietary core, and the firm operates as a regional LatAm IT services partner rather than a venture-backed scale-up.

Name

iRoute Solutions

Legal name

iRoute Solutions S.A.

Website

https://iroute.com.ec

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

iRoute Solutions is an Ecuadorian software factory founded in 2000 that delivers custom software development, mobile and web applications, and business intelligence outsourcing to enterprise clients across banking, telecom, retail, consumer goods, healthcare, and government in Ecuador, Colombia, and Uruguay.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Custom software development
• Mobile application development
• Business intelligence services
• Software outsourcing
• Data analytics consulting

Headquarters

HQ city

Guayaquil

HQ country

Ecuador

HQ region

Latin America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Software Development Outsourcing: End-to-end software development services with three engagement models: personnel increase (staff augmentation), dedicated equipment (dedicated teams), and project-based delivery. iRoute oversees entire development process from specification to quality testing.
2. Business Intelligence Consulting: Analytics, Business Intelligence, Artificial Intelligence and Data Warehouse consulting services including advisory in BI and business processes strategy, and management information solutions (BI) such as cubes, indicators and dashboards.
3. Mobile and Web Application Development: Custom mobile applications (iOS, Android, PWA) and web applications development. Includes software infrastructure services, testing and quality control.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels3 records

Core offering

iRoute Solutions operates as a software factory providing end-to-end custom software development services, including mobile and web application development, Business Intelligence and data analytics solutions, and dedicated development team outsourcing. The company delivers through three engagement models — staff augmentation, dedicated teams, and project-based delivery — targeting enterprise clients in banking, telecommunications, retail, healthcare, agriculture/manufacturing, and government sectors across Ecuador and Latin America.

Product overview

iRoute Solutions is a custom software development firm offering a portfolio of six core service lines: Mobile Applications (cross-platform, native/hybrid/PWA), Web Applications (responsive, accessible), Analytics and Intelligence (BI, data warehouse, predictive analytics), Software Factory/Outsourcing (three engagement models), Testing and Quality Control, and Software Infrastructure Services. These services are delivered through specific named solutions including the Asisken Web Quoter with integrated Payment Button, Caja Verde QR-based cashier system, Credit Card Analytics platform (using Azure), Claims Management Platform, Base Architecture Framework, and Claro Signature digital document platform. The company positions itself as a tailor-made software factory operating across banking, healthcare, retail, and telecommunications industries in Ecuador and Latin America.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Applications Custom cross-platform mobile application development for iOS and Android using native, hybrid, or PWA approaches, with integration of device sensors (accelerometer, camera, GPS). Delivered to enterprise clients in banking, retail, healthcare, and telecommunications.
• Web Applications Custom responsive web application development with browser accessibility, user communication features (chat integration), and tailored interface design for enterprise clients across multiple industries.
• Analytics and Intelligence Business Intelligence, data analytics, and AI consulting and implementation services including predictive analytics, face recognition, data warehouse design, cubes, indicators, dashboards, and BI strategy advisory for enterprise decision-making.
• Software Factory (Fábrica de Software) End-to-end custom software development outsourcing delivered via three engagement models: staff augmentation, dedicated teams, and project-based delivery, covering the full lifecycle from requirements specification through quality testing.
• Testing and Quality Control (Pruebas y Control de Calidad) Quality assurance and software testing services including functional testing, performance testing, test automation, agile testing, and security testing, with dedicated test managers and QA best-practice consulting.
• Software Infrastructure Services Software infrastructure consulting and deployment covering multi-platform application architecture design and infrastructure implementation for enterprise clients.
• Asisken Web Quoter Web-based insurance quotation portal with age-specific plan administration, broker/vendor registration, plan entry, and online quote generation for healthcare insurance networks, connecting through a service layer to a centralized database.
• Caja Verde (Green Cashier System) QR-based paperless deposit system for bank teller windows that replaces physical deposit slips with mobile-phone-based digital processing, improving customer experience and reducing paper consumption for retail banking environments.
• Credit Card Analytics Credit card analytics platform using Microsoft Azure SQL Data Warehouse for centralized data, an RFM (Recency, Frequency, Monetary) segmentation algorithm, and customer behavioral analysis to support targeted marketing campaigns for card-issuing banks.
• Claims Management Platform Integral claims management platform that automates complaint workflows in compliance with banking superintendency ombudsman regulations, enables remote claim submission, and reduces paper consumption for retail banks.
• Base Architecture Framework Proprietary layered mobile application architecture framework providing reusable components for security, roles, permissions, maps, notifications, and a web-based administration portal that enables centralized management of multiple enterprise mobile applications.
• Claro Signature Digital document generation and electronic signature platform enabling paperless sales and after-sales processes (contracts, agreements, purchase documents) across customer service centers for telecommunications operators and similar enterprises.
• Payment Button Integration (Botón de Pago) Payment gateway integration enabling invoice payment, debt consultation by national ID, multi-debt selection, and debit/credit card processing with email confirmation for affiliate portals and billing systems.

Quantifiable outcome

• 67 satisfied customers and 97 completed projects
• +2 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Corporation partnership providing development tools, Azure cloud platform, and database technologies. iRoute utilizes Microsoft Azure for cloud solutions including SQL Data Warehouse implementations for customer data consolidation.
• OraclecoreTechnology or IntegrationOracle Corporation partnership for database software, cloud systems, and enterprise software products. Oracle technologies complement iRoute's software development and BI solutions.
• IBMcoreTechnology or IntegrationIBM partnership for technology innovations spanning IoT to cognitive analytics. IBM technologies help accelerate business growth for iRoute's enterprise clients.
• PentahocoreTechnology or IntegrationPentaho BI Suite partnership for business intelligence solutions including reporting, data mining, and ETL (Extract, Transform, Load) capabilities.
• CITECcoreStrategic or Co-development PartnerCITEC is the guild representing the software and IT sector in Ecuador, working to position and promote the industry as a strategic sector for national development. iRoute participates in industry advocacy and positioning efforts.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CI&T: Brazil-headquartered digital specialist offering custom software development, BI, and AI/analytics at scale, comparable to iRoute's analytics and BI consulting services.
• Softtek: Large Latin American IT services and software development firm with nearshore delivery centers across the region, providing custom development, BI, and managed services comparable to iRoute's offering.
• Globant: NYSE-listed Latin American digital and cognitive transformation firm offering custom software, BI, and digital strategy—the closest large-scale regional comparable to iRoute's software factory model.
• Accenture: Global systems integrator and consulting firm with a major LatAm presence that competes against iRoute for enterprise application services, BI, and digital transformation engagements.
• Encora: Nearshore IT services provider with significant LatAm presence offering custom software, dedicated teams, and digital engineering services at scale for enterprise clients.
• Intive: Digital product development and software engineering firm with delivery centers in Argentina, Colombia, and Uruguay, overlapping with iRoute's reach and offering custom software and QA services.

Direct peers

• Devsu: Ecuador-based software development outsourcing firm providing dedicated teams and custom software for US and LatAm clients—directly mirrors iRoute's software factory model and geographic base.
• Rootstrap: US-rooted LatAm-outsourced software development firm with staff augmentation and dedicated team models, comparable to iRoute's three engagement models.
• Jalasoft: Bolivia-based nearshore IT outsourcing firm with offices across the Americas, offering dedicated teams and custom software development very similar to iRoute's service portfolio.
• BairesDev: Latin American software outsourcing and staff augmentation firm serving US and global enterprises with custom development and dedicated teams—directly competes with iRoute's engagement model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/iRouteSolution
• LinkedInlinkedin.com/company/iroute

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iRoute Solutions