Dhaka Water Supply and Sewerage Authority
Dhaka Water Supply and Sewerage Authority (DWASA) is the Government of Bangladesh's statutory monopoly utility providing water supply, sewerage, and drainage services across the Dhaka and Narayanganj metropolitan area, operating treatment plants, distribution networks, and Water ATMs under the Ministry of Local Government.
- Company typePrivate
- Founded-
- HeadquartersDhaka, Bangladesh
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Dhaka Water Supply and Sewerage Authority does
Dhaka Water Supply and Sewerage Authority (DWASA) is the Government of Bangladesh-owned statutory authority responsible for water supply and sewerage services across Dhaka and Narayanganj districts. It operates as an autonomous body under the Ministry of Local Government, Rural Development and Cooperatives, with a Managing Director serving as chief executive and oversight from the Minister and Deputy Minister of the parent ministry. DWASA runs the production, treatment, and distribution of potable water through treatment plants (including Saydanabad and Gandharbpur), tube wells, transmission mains, and distribution networks organized into DMA and non-DMA zones; it also collects and treats wastewater and operates urban drainage infrastructure. Service to underserved areas is supplemented by Water ATM prepaid card kiosks. Core products and services are organized around physical infrastructure rather than software, but the authority has deployed a digital layer including a Meter Management System, Consumer Bill Portal, online water and deep tube well connection applications, a GIS-based DWASA Map, D-Nothi document management, HR and Supply Chain software, and bank-integrated bill payment via BRAC Bank and Dutch-Bangla Bank. Revenue mechanics are usage-based volumetric water tariffs (last revised July 1, 2024) supplemented by one-time connection fees scaled to pipe diameter and DMA status, with billing and collection handled through zone offices and digital portals. The customer base is the entire residential, commercial, and institutional population within the Dhaka metropolitan service area, served as a statutory monopoly with no competing private utility franchise.
Dhaka Water Supply and Sewerage Authority firmographics
Firmographics- Name
- Dhaka Water Supply and Sewerage Authority
- Legal name
- Dhaka Water Supply and Sewerage Authority
- Website
- https://dwasa.org.bd
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Dhaka Water Supply and Sewerage Authority (DWASA) is the Government of Bangladesh's statutory monopoly utility providing water supply, sewerage, and drainage services across the Dhaka and Narayanganj metropolitan area, operating treatment plants, distribution networks, and Water ATMs under the Ministry of Local Government.
- Ownership category
- akta.pro rank
Dhaka Water Supply and Sewerage Authority industry classification
Industry- Product category
- Water Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (221320)
- SIC
- Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industries
- District Metered Areas (DMA) Design, Deployment & Optimization (EUANAKAD), Water & Wastewater Treatment Plant Equipment (Clarifiers, Aeration, Membrane Systems) (IMAHAEAJ), Indirect Potable Reuse (IPR) Utilities (Aquifer/Reservoir Augmentation) (EUANAGAB), Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE)
Keywords
Where Dhaka Water Supply and Sewerage Authority is headquartered
LocationHeadquarters
- HQ city
- Dhaka
- HQ country
- Bangladesh
- HQ region
- Asia
Offices1 record
Markets served
Dhaka Water Supply and Sewerage Authority business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Water tariff rates effective from July 1, 2024 |
| One time/ perpetual license | Pay-as-you-go | Water connection fees by pipe diameter (DMA included zones) |
Distribution channels5 records
Marketing channels4 records
Dhaka Water Supply and Sewerage Authority product offering
Product offeringCore offering
Dhaka Water Supply and Sewerage Authority (DWASA) is a government utility that produces, treats, and distributes potable water to residential, commercial, and industrial consumers across Dhaka and Narayanganj districts. It also collects, treats, and disposes of sewage and wastewater, manages urban drainage infrastructure, and operates Water ATM prepaid kiosks for underserved areas. Supporting services include new water/sewerage connection applications, deep tube well connection applications, and online bill payment through a consumer portal and partner bank integrations.
Product overview
Dhaka Water Supply and Sewerage Authority (DWASA) is a government utility providing water supply and sewerage services primarily in Dhaka and Narayanganj districts of Bangladesh. The organization operates a portfolio of core services including municipal water supply (via tube wells, treatment plants, and distribution networks), sewerage collection and treatment, and Water ATM services for automated water dispensing. DWASA also offers digital services including online bill payment (through integration with BRAC Bank and Dutch Bangla Bank), meter management, consumer bill portals, water/sewage connection applications, and digital mapping systems. Internal operations are supported by specialized software for supply chain management, human resources, and residence allocation.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Supply Services
Companies that use Dhaka Water Supply and Sewerage Authority
Customer profileSegments1 record
Ideal customer profiles2 records
Dhaka Water Supply and Sewerage Authority technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature8 records
Dhaka Water Supply and Sewerage Authority partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Government of Bangladesh (Ministry of Local Government, Rural Development and Cooperatives)coreDhaka WASA operates as an autonomous statutory body under the Ministry of Local Government, Rural Development and Cooperatives. The Minister (currently Mirza Fakhrul Islam Alamgir) and Deputy Minister (currently Mir Shahnewaz) oversee the authority. The Secretary of the Ministry also conducts field inspections.
- Bangladesh Inland Water Transport Authority / Padma River Water ResourcescoreDhaka WASA draws raw water from the Padma River (via Meghna River system) for treatment. Saydanabad Water Treatment Plant Phase-3 and Gandharbpur Water Treatment Plant in Narayanganj are key projects using Padma/Megna river water sources. Intake points are established at Hadia village, Boidyer Bazar Union, Sonargaon Upazila.
Recent moves6 records
Expansion highlights6 records
Dhaka Water Supply and Sewerage Authority competitors and assessment
Company assessmentOthers
- Veolia Water Technologies: Veolia supplies water and wastewater treatment technologies, plant design and operations support to utilities globally, including South Asia. It is adjacent rather than directly competitive with DWASA, but a relevant vendor/enabler for the same treatment-plant and reclamation infrastructure DWASA is expanding.
Direct peers
- Manila Water Company: Manila Water operates the east zone of Metro Manila's water and used-water concession, including treatment plants and a prepaid/non-piped water distribution network. It shares DWASA's megacity context, DMA/zone-based operations, and inclusion-oriented products aimed at underserved households.
- Maynilad Water Services: Maynilad serves the west zone of Metro Manila's water and sewerage concession. Like DWASA, it operates large treatment and distribution infrastructure for a dense Asian capital-region population and has run extensive DMA and NRW reduction programs.
- Delhi Jal Board: Delhi Jal Board is the statutory water supply and sewerage utility for Delhi, India. It is the closest functional and structural analog to DWASA: a government-owned municipal utility serving a megacity with mixed water sources, large DMA/non-DMA divisions, and ongoing multilateral-funded infrastructure projects.
- Karachi Water & Sewerage Board: Karachi Water & Sewerage Board provides water supply and sewerage services to Karachi, Pakistan. It mirrors DWASA in serving a South Asian megacity under government oversight, with similarly large NRW challenges and dependence on provincial/federal capital allocation.
Broad incumbents
- Public Utilities Board (PUB) Singapore: PUB is Singapore's national water agency managing potable supply, used-water collection/treatment, and reclamation (including NEWater). It is a broader incumbent in the same regulated municipal water utility space, with a stronger reuse and technology footprint than DWASA but serving a comparable urban mandate.
- Thames Water: Thames Water is one of the largest regulated water and wastewater utilities in the developed world, serving Greater London. It is a broader incumbent peer on the wastewater/sewerage service line and infrastructure scale, though its regulatory and capital structure differs from DWASA's state-owned model.
Regional players
- National Water Services Company (Syabas / Air Selangor): Air Selangor is the largest water operator in Malaysia, supplying Selangor, Kuala Lumpur and Putrajaya. It is a regional peer operating a comparable municipal water supply mandate with treatment plants, DMA-based NRW programs, and digital billing, but it does not directly compete in Dhaka.
- WASA Lahore (Water and Sanitation Agency): WASA Lahore is a provincial water and sanitation agency under the Punjab local government, serving Lahore, Pakistan. Comparable as a South Asian municipal utility peer operating pipe networks, treatment plants, and digital billing, although its geographic market does not overlap with Dhaka.
Emerging players
- Suez Water India / SUEZ India: Suez operates water and wastewater services and BOT concessions in several Indian cities, including municipal treatment plants under long-term contracts. It overlaps with DWASA as a private/PPP entrant in the same South Asian municipal water utility segment DWASA monopolizes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Dhaka Water Supply and Sewerage Authority social profiles
Digital presenceDhaka Water Supply and Sewerage Authority financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dhaka Water Supply and Sewerage Authority leadership team
Management profileNumber of profiles
Profiles1 record
Dhaka Water Supply and Sewerage Authority funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dhaka Water Supply and Sewerage Authority M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dhaka Water Supply and Sewerage Authority
What does Dhaka Water Supply and Sewerage Authority do?
Dhaka Water Supply and Sewerage Authority (DWASA) is a government utility that produces, treats, and distributes potable water to residential, commercial, and industrial consumers across Dhaka and Narayanganj districts. It also collects, treats, and disposes of sewage and wastewater, manages urban drainage infrastructure, and operates Water ATM prepaid kiosks for underserved areas. Supporting services include new water/sewerage connection applications, deep tube well connection applications, and online bill payment through a consumer portal and partner bank integrations.
Is Dhaka Water Supply and Sewerage Authority a public or private company?
Dhaka Water Supply and Sewerage Authority is a private company. It is classified as state government owned and is currently operating.
When was Dhaka Water Supply and Sewerage Authority founded?
Dhaka Water Supply and Sewerage Authority was founded in -1. It employs 101 to 250 people.
Where is Dhaka Water Supply and Sewerage Authority based?
Dhaka Water Supply and Sewerage Authority is headquartered in Dhaka, Bangladesh, in the Asia region.
Who are Dhaka Water Supply and Sewerage Authority's main competitors?
Veolia Water Technologies is listed as an others. Direct peers are Manila Water Company, Maynilad Water Services, Delhi Jal Board and Karachi Water & Sewerage Board. Broad incumbents are Public Utilities Board (PUB) Singapore and Thames Water. Regional players are National Water Services Company (Syabas / Air Selangor) and WASA Lahore (Water and Sanitation Agency). Suez Water India / SUEZ India is listed as an emerging player.
Does Dhaka Water Supply and Sewerage Authority have an API?
No public API is recorded for Dhaka Water Supply and Sewerage Authority.
What industry is Dhaka Water Supply and Sewerage Authority in?
Dhaka Water Supply and Sewerage Authority's product category is Water Utility Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of EUANAKAD, District Metered Areas (DMA) Design, Deployment & Optimization. Its NAICS code is 2213 and its SIC code is 4941.