What Sorec does

Sorec S.r.l. is an Italian credit management and non-performing loan (NPL) services company headquartered in Lecce, founded in 1991 by Massimiliano Ingrosso. The company operates a full-chain credit recovery platform spanning Phone Collection (first-contact negotiation), Home Collection (domiciliary field recovery across the entire national territory), and Legal Collection (in-house litigation by specialized lawyers covering both unsecured and mortgage-secured receivables). Since 2010 Sorec has also functioned as a direct NPL investor, purchasing distressed portfolios of banking, financial, and insurance nature from originators and on the secondary market, and as a Special Servicer for securitization platforms — most recently the Dolomiti platform compartment launched in March 2026 for approximately €600 million Gross Book Value of secondary-market NPLs.

The company is supported by a proprietary IT platform that integrates multi-channel collection operations with real-time tracking of intervention phases and outcomes. It also deploys AI-based systems for automated debtor analysis, case classification and prioritization, communication drafting, and statistical NPL valuation models used in due diligence and portfolio acquisition decisions. Sorec holds UNI EN ISO 9001 quality certification (since 2013), complies with Model 231/2001, adheres to the UNIREC ethics code, and operates under the original police authorization for extra-judicial credit recovery issued by the Lecce Police Headquarters.

Sorec's go-to-market is exclusively B2B, targeting banks, financial institutions, insurance companies, and NPL investors through direct mandate agreements. Revenue is generated through managed-services fees on collection mandates, gains from direct NPL portfolio investment and trading, Special Servicer fees on securitization platforms, and due diligence / advisory engagements for third-party NPL investors. The company employs approximately 120 direct collaborators (per the Italian homepage) managing around 150,000 positions across more than 15 named partner companies, including Agos, Banca IFIS, Compass, Findomestic, Hoist Finance, KruK, Cerved, PraGroup, B2K, Axactor, MB Credit Solution, Link Finanziaria, Fiditalia, UBI Banca, and Carrefour.

Name

Sorec

Legal name

SOREC S.r.l.

Website

https://sorec.it

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Sorec is a Lecce-based Italian credit management company providing Phone, Home, and Legal Collection services, NPL portfolio investment, and Special Servicer support for securitization platforms, serving banks, financial institutions, and insurance companies since 1991.

Ownership category

akta.pro rank

Product category

Credit Management and Debt Recovery Services

NAICS

Portfolio Management and Investment Advice (523940), Other Management Consulting Services (541618)

SIC

Services-Management Services (8741), Loan Brokers (6163)

akta.pro primary industry

Financial Hardship & Forbearance Assistance (FSAEAFAJ)

Keywords

• Credit recovery services
• Non-performing loans
• Debt collection agency
• NPL portfolio management
• Special servicer

Headquarters

HQ city

Lecce

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Credit Recovery Services (Third-Party Mandates): Sorec manages credit portfolios on behalf of mandating clients (banks, financial institutions, insurers) through Phone Collection, Home Collection, and Legal Collection services, charging for services rendered under mandate agreements.
2. NPL Portfolio Investment and Trading: Since 2010, Sorec directly invests in NPL portfolios of financial, banking, and insurance nature, buying from originators and on the secondary market. Revenue is generated through the appreciation and recovery of acquired distressed assets.
3. Special Servicer Fees: Sorec acts as Special Servicer for securitization platforms (Dolomiti platform), coordinating the entire portfolio management process including preparatory setup, repayment plan management, and collection activities, earning fees for this role.
4. Due Diligence and Advisory Services: A specialized team provides NPL evaluation and management services to third parties interested in investing in Italy, including market opportunity search, package evaluation, and portfolio management support.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Sorec is an Italian credit management and debt recovery company offering Phone Collection, Home Collection, and Legal Collection services for banks, financial institutions, and insurers. Since 2010, the company has also directly invested in Non-Performing Loan (NPL) portfolios, acting as Special Servicer for securitization platforms and providing NPL due diligence and valuation services.

Product overview

Sorec is a credit management company with over 30 years of experience offering a comprehensive suite of debt collection and NPL management services. The company's portfolio includes Phone Collection (first-contact phone-based recovery), Home Collection (domiciliary recovery), Legal Collection (in-house legal recovery), Due Diligence (NPL portfolio evaluation and analysis), NPL Purchasing (direct investment in non-performing loan portfolios since 2010), and Consultancy services. The company operates throughout Italy with approximately 120 direct collaborators managing 150,000 positions, supported by a high-level IT platform designed for constant evolution and handling significant credit volumes.

Differentiator

Problem solved

Functional benefit

Products and services

• Phone Collection Phone-based debt collection service serving as the first contact with debtors, establishing dialogue to evaluate and propose customized solutions for financial rehabilitation; delivered by trained phone operators using a multi-platform IT system compliant with security and privacy regulations.
• Home Collection Domiciliary debt recovery conducted by professional tax collectors covering the entire Italian national territory, finding tailor-made solutions while respecting operational procedures, customer needs, and debtor sustainability.
• Legal Collection Legal debt recovery performed by an internal team of specialized lawyers for both unsecured receivables and mortgage-secured credits, with rigorous process controls and optimized operating models.
• Due Diligence Specialized team of statistical and legal professionals dedicated to evaluation of impaired receivables (NPL/UTP) portfolios, including market opportunity analysis, package evaluation, and portfolio management with strategic business planning for third-party investors.
• NPL Purchasing Direct investment in Non-Performing Loans (NPL) portfolios of financial, banking, and insurance nature, acquired from originators and on the secondary market, with an internal specialized Operational Division coordinating the entire portfolio management process.
• Consultancy Professional relationship management with debtors characterized by excellent communication skills, respect for people, and a consultancy approach to debt resolution under Sorec's credit management service.
• Dolomiti Platform - New NPL Secondary Market Compartment Securitization platform compartment for the acquisition of NPL portfolios from the secondary market, with Sorec acting as Special Servicer and subscriber of junior notes; announced March 2026 with approximately €600 million GBV.

Quantifiable outcome

• 150,000 positions managed across all service lines
• +2 more outcomes

Named customers15 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Primary Banking Institution (Dolomiti Platform)coreStrategic or Co-development Partner · 10 March 2026Sorec collaborated with a primary banking institution to create a new compartment of the Dolomiti securitization platform for NPL acquisitions on the secondary market, with a total GBV of approximately €600 million. Sorec acts as Special Servicer and subscriber of junior notes, demonstrating direct alignment of interests with investors and active portfolio management.
• UNIREC (Unione Italiana Recupero Crediti)coreOthersSorec is a member of UNIREC, the Italian Union of Credit Recovery companies, adhering to the ethics and deontological code for credit management and recovery activities in Italy.
• TriaCorda ONLUSminorOthersSorec supported the TriaCorda ONLUS association by donating a defibrillator for children to the Pediatric Pole of Salento, demonstrating corporate social responsibility commitments.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Banca IFIS: Italian bank with a dedicated NPL division. Both a Sorec client and a competitor in the Italian NPL market, combining banking, servicing, and NPL investment under one roof at meaningful scale.
• Coface: French-listed credit insurance and receivables management company with European footprint. Comparable as a broader financial services player active in credit management, though its core business is insurance-led rather than recovery-led.
• Intrum: Pan-European credit management and NPL servicer with significant Italian operations. Directly comparable to Sorec as a Special Servicer and NPL investor serving Italian banks, but with substantially larger scale, public market capital access, and cross-border footprint.

Direct peers

• MB Credit Solution: Italian credit management company focused on NPL servicing and portfolio management. A Sorec partner and direct competitor for Italian banking mandates at similar mid-market scale.
• Cerved: Italian credit information, real estate, and NPL servicing company. Already a Sorec partner, operating in overlapping credit management and NPL services space within the Italian market.
• Axactor: Norwegian-listed NPL specialist with Italian operations among its core markets. Competes with Sorec for Italian NPL portfolio acquisitions and servicing mandates using a comparable business model.
• Hoist Finance: Swedish-headquartered NPL specialist with active Italian operations. Already a Sorec partner/client, competing for the same Italian NPL portfolios and mandates. Comparable business model combining NPL investment with servicing.
• PRA Group: US-listed NPL purchaser and servicer with European and Italian operations. Already a Sorec partner, competing for Italian consumer NPL portfolios with similar investment plus servicing model.
• doValue: Italian NPL servicer formed from the merger of doBank and Gardant. One of the largest pure-play Italian credit servicers, directly comparable to Sorec as a Special Servicer for Italian securitization platforms and bank mandates.
• Kruk: Polish-listed NPL management specialist with operations across multiple European markets including Italy. Directly competes for NPL portfolios and credit servicing mandates with comparable full-stack debt recovery capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sorec