Dovalues
doValue is a publicly listed Italian loan servicing company managing non-performing, unlikely-to-pay, and performing loan portfolios. It serves banks, financial institutions, SPVs, and asset managers across Italy, Greece, Spain, and Cyprus with €136 billion in Gross Book Value.
- Company typePublic
- Founded2016
- HeadquartersVerona, Italy
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Dovalues does
doValue S.p.A. is a publicly listed Italian loan servicing company headquartered in Verona, operating as the largest independent servicer specializing in the management of problem loans (NPLs) and unlikely-to-pay (UTP) exposures across Southern Europe. The group manages €136 billion in Gross Book Value across four countries (Italy, Greece, Spain, and Cyprus) with approximately 3,000 employees as of December 31, 2025, operating through a multi-brand structure that includes doValue (Italy), doValue Greece, Altamira (Spain), Altamira Cyprus, doNext, coeo, Gardant S.p.A., and Gardant Investor SGR. The company was originally established in 2016 as doBank S.p.A., completed its IPO on the Italian stock exchange (bit:DOV) in 2021, and has since expanded via acquisitions of Altamira Asset Management (January 2019), FPS (December 2019), Gardant S.p.A. from Elliott Management for €230 million (July 2024), and coeo (2025).
The core service offering is organized into two lines. The Servicing line covers NPL portfolios, UTP exposures, Early Arrears monitoring, Performing Loan administration, and Real Estate management for collateral assets. The Other Value Added Services line provides Due Diligence, Master Servicing and Structuring, and Master Legal (judicial recovery) services. doNext is positioned as the group's next-generation servicing solutions subsidiary, while coeo brings specialized loan servicing technology into the platform. Underlying technology is described as an NPL servicing and loan management platform, with proprietary specialization in NPL, UTP, and master legal workflows rather than consumer-facing digital products. Certifications include ISO/IEC 27001:2022 for doValue Spain.
The business model is B2B and sales-led, targeting banks, financial institutions, insurance companies, SPVs, and asset managers via direct institutional sales relationships. Revenue is generated through loan servicing fees and ongoing portfolio management fees on third-party NPL, UTP, and performing loan portfolios. Pricing is not publicly disclosed; contracts are negotiated based on portfolio size, composition, and service scope. The customer base is institutional and concentrated among large banks (e.g., National Bank of Greece) and asset managers (e.g., Bain Capital-managed entities), with no consumer or retail distribution. Group headcount is distributed 40% Italy, 45% Hellenic Region, and 15% Spain, with a 56%/44% female/male gender split.
Dovalues firmographics
Firmographics- Name
- Dovalues
- Legal name
- doValue S.p.A.
- Website
- https://dovalue.it
- Company type
- Public
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- doValue is a publicly listed Italian loan servicing company managing non-performing, unlikely-to-pay, and performing loan portfolios. It serves banks, financial institutions, SPVs, and asset managers across Italy, Greece, Spain, and Cyprus with €136 billion in Gross Book Value.
- Ownership category
- akta.pro rank
Dovalues industry classification
Industry- Product category
- Non-Performing Loan Servicing
- NAICS
- Mortgage and Nonmortgage Loan Brokers (52231), Trusts, Estates, and Agency Accounts (52592)
- SIC
- Mortgage Bankers & Loan Correspondents (6162)
- akta.pro primary industry
- Loan Servicing & Special Servicing (Delinquency Management) (FSAKAJAG)
- akta.pro secondary industries
- Commercial Mortgage Servicing & Asset Management (Master/Special) (FSALADAJ), Non-Agency (Jumbo/Non-QM) Mortgage Servicing (FSALAEAB)
Keywords
Where Dovalues is headquartered
LocationHeadquarters
- HQ city
- Verona
- HQ country
- Italy
- HQ region
- Europe
Offices8 records
Markets served
Dovalues business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Loan Servicing Fees: Fees earned from managing and servicing non-performing loan portfolios on behalf of banks, SPVs, and institutional investors. Includes master servicing, legal services, and portfolio management.
- Portfolio Management: Ongoing management of acquired NPL portfolios including recovery operations, monitoring, and reporting to portfolio owners.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Dovalues product offering
Product offeringCore offering
doValue is the largest independent servicer in Southern Europe specializing in the management and recovery of problem loans on behalf of banks, financial institutions, SPVs, and asset managers. Its core offering covers Non-Performing Loan (NPL) servicing, Unlikely-to-Pay (UTP) management, Early Arrears and Performing Loan servicing, Real Estate collateral management, and ancillary services including Due Diligence, Master Servicing & Structuring, and Master Legal. The group manages approximately €136 billion in Gross Book Value across Italy, Greece, Spain, and Cyprus.
Product overview
doValue is a leading European loan servicing provider operating as a multi-brand, multi-country platform across Italy, Greece, Spain, and Cyprus. The company manages €136 billion in Gross Book Value through its core servicing operations and subsidiaries including doValue Greece, Altamira, Altamira Cyprus, doNext, and coeo. Core offerings include NPL (Non-Performing Loan) and UTP (Unlikely to Pay) servicing, Early Arrears management, Performing Loan servicing, and Real Estate services, complemented by Value Added Services such as Due Diligence, Master Servicing & Structuring, and Master Legal. The group acquired Gardant S.p.A. from Elliott Management Corporation and completed the acquisition of coeo to expand its capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Servicing End-to-end loan servicing covering Non-Performing Loans (NPL), Unlikely-to-Pay (UTP), Early Arrears, Performing Loans, and Real Estate management. Designed for banks, financial institutions, SPVs, and asset managers that need to manage, recover, or administer loan portfolios across Southern Europe.
- Due Diligence Loan portfolio due diligence service providing assessment and evaluation of NPL portfolios for banks and investors preparing transactions. For institutional clients engaged in NPL portfolio acquisitions, disposals, or restructurings.
- Master Servicing and Structuring Master Servicing offering providing oversight and coordination of servicing operations across loan portfolios. Aimed at SPVs, asset managers, and institutional investors that require an independent master servicer to supervise underlying servicing activities.
- Master Legal Legal management and judicial follow-up services for credit recovery. Provided to banks, SPVs, and investors needing legal recovery, litigation management, and judicial proceedings on underlying NPL exposures.
Quantifiable outcome
- €136 billion in assets under management (GBV)
Companies that use Dovalues
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Dovalues technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Dovalues partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Gardant S.p.A.coreAcquired Gardant S.p.A. from an affiliate of Elliott Management Corporation for €230 million as part of a €500 million debt and equity financing package and €150 million rights offering. Strategic acquisition strengthening doValue's presence in Southern Europe.
- White & Case LLPminorInternational law firm providing legal advisory services to doValue S.p.A. on the €230 million acquisition of Gardant S.p.A.
- Bain CapitalminorBain Capital-managed entity acquired 'Etalia A' NPL portfolio from National Bank of Greece. doValue Greece assigned to manage the portfolio going forward through SPV Leon Issuer DAC.
- Clifford ChanceminorLegal counsel on English law matters for National Bank of Greece's NPL portfolio sale transaction.
- Karatzas and PartnersminorLegal counsel on Greek law matters for National Bank of Greece's NPL portfolio sale transaction.
- AltamiracoredoValue Group company operating in Spain. Part of the group's Southern European footprint.
- doValue GreececoredoValue Group company operating in Greece. Currently managing NPL portfolios for banks and investors.
- Gardant Investor SGRminorAffiliated company shown as part of doValue Group ecosystem.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
Dovalues competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Dovalues social profiles
Digital presenceDovalues compliance and trust
Trust signalCompliance1 record
Dovalues financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dovalues leadership team
Management profileNumber of profiles
Dovalues subsidiaries and ownership
Company hierarchySubsidiaries7 records
Dovalues funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dovalues M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dovalues
What does Dovalues do?
doValue is the largest independent servicer in Southern Europe specializing in the management and recovery of problem loans on behalf of banks, financial institutions, SPVs, and asset managers. Its core offering covers Non-Performing Loan (NPL) servicing, Unlikely-to-Pay (UTP) management, Early Arrears and Performing Loan servicing, Real Estate collateral management, and ancillary services including Due Diligence, Master Servicing & Structuring, and Master Legal. The group manages approximately €136 billion in Gross Book Value across Italy, Greece, Spain, and Cyprus.
Is Dovalues a public or private company?
Dovalues is a public company. It is classified as public and is currently operating.
When was Dovalues founded?
Dovalues was founded in 2016. It employs 1,001 to 5,000 people.
Where is Dovalues based?
Dovalues is headquartered in Verona, Italy, in the Europe region.
How does Dovalues make money?
Two revenue lines are on record. Loan Servicing Fees are the primary driver. The others are portfolio Management.
Does Dovalues have an API?
No public API is recorded for Dovalues.
What industry is Dovalues in?
Dovalues's product category is Non-Performing Loan Servicing. Its primary akta.pro industry code is FSAKAJAG, Loan Servicing & Special Servicing (Delinquency Management), with a secondary code of FSALADAJ, Commercial Mortgage Servicing & Asset Management (Master/Special). Its NAICS code is 52231 and its SIC code is 6162.