GCOMM
- Company typePrivate
- Founded2000
- HeadquartersSurfers Paradise, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
GCOMM firmographics
Firmographics- Name
- GCOMM
- Legal name
- Nexon Asia Pacific Pty Ltd
- Website
- https://gcomm.com.au
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
GCOMM industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)
- akta.pro secondary industries
- IT Service Management (ITSM) Platforms (HDAEALAA), End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB)
Keywords
Where GCOMM is headquartered
LocationHeadquarters
- HQ city
- Surfers Paradise
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
GCOMM business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Cloud Services: Revenue generated from cloud strategy, implementation, and management services including public, private, and hybrid cloud solutions.
- Unified Communications: Revenue from unified communications solutions, implementation, and managed services for collaboration and communication needs.
- Cyber Security Solutions: Revenue from security services including managed cyber security, advisory services, visibility and control, and Cyber Security Essential 8 compliance.
- Network Solutions: Revenue from secure network solutions, connectivity optimisation, and network management services.
- Digital Solutions: Revenue from end-to-end digital transformation solutions, IoT integration, and digital business transformation services.
- Customer Experience Management (CXM): Revenue from customer experience management solutions and services.
- Enterprise Service Management (ESM): Revenue from enterprise service management solutions and implementation services.
- Integrated Advisory Services: Consulting revenue from transformation, technology and implementation advisory services including architecture design and pragmatic strategies.
- Project Implementation: Revenue from project delivery services including risk management, governance, project controls, and on-time/on-budget project execution.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
GCOMM product offering
Product offeringCore offering
GCOMM is a national network provider that specialises in the delivery of cloud-based IT services to mid-market organisations across Australia. Its core offering is an integrated, end-to-end portfolio of managed technology services covering cloud (strategy, implementation, management), unified communications, customer experience management, enterprise service management, cyber security, secure networks, and digital transformation, delivered through Integrated Advisory, Project Implementation, and ongoing Managed Technology Services engagements.
Product overview
Nexon Asia Pacific is a mid-market IT solutions provider offering an integrated, end-to-end portfolio of managed technology services and digital solutions. The core offering comprises Cloud Services (strategy, implementation, management), Unified Communications, Customer Experience Management, Enterprise Service Management, Cyber Security Solutions (including the Nexon Cyber sub-brand), and Networks. These are complemented by industry-specific vertical solutions for Healthcare, Financial Services, Public Sector, Not-for-profit, Professional Services, Retail, and Higher Education. The company also delivers Microsoft-based solutions (Dynamics CRM, ERP, Modern Workplace, Teams) and operates branded capability programs (Nexon Accelerate, Nexon Amplify, Nexon Guardian, Nexon Xperience). Service delivery is structured around Integrated Advisory, Project Implementation, and Managed Technology Services, supported by a Partner Connect channel program.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Services Comprehensive cloud services covering cloud strategy, implementation, and ongoing management of public, private, and hybrid cloud environments for mid-market organisations.
- Unified Communications Solutions End-to-end unified communications and collaboration solutions enabling seamless customer and agent experiences across all channels, including UC roadmap, implementation, and managed UC services.
- Customer Experience Management (CXM) Solutions for orchestrating seamless customer experiences with intelligent conversation management across all channels.
- Enterprise Service Management (ESM) Digital solutions for enterprise service management across organisations, enabling service delivery and operations efficiency.
- Cyber Security Solutions Full-spectrum cyber security services including managed cyber security, advisory services, visibility and control, Essential 8 compliance, and specialised threat protection under the Nexon Cyber sub-brand.
- Network Solutions Secure network solutions providing reliable, agile, and secure connectivity for cloud and digital operations, including connectivity optimisation, simplification, and scaling.
- Digital Solutions End-to-end digital solutions including transformation, business digitalisation, equipping people, accelerating transformation, and IoT integration for mid-market organisations.
- Integrated Advisory Services Future-ready advisory for digital transformation including architecture design and pragmatic strategies across transformation, technology, and implementation.
- Project Implementation Seamless implementation services for secure technology solutions with risk management, governance, project controls, and on-time/on-budget project execution.
- Managed Technology Services End-to-end managed solutions covering systems, applications, and multi-vendor technology environment management for growing organisations.
Companies that use GCOMM
Customer profileNamed customers3 records
Segments8 records
Ideal customer profiles1 record
GCOMM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
GCOMM partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft is a core technology partner providing the foundational platform for Nexon's solutions. Nexon delivers solutions built on Microsoft technologies including Dynamics CRM, ERP, Modern Workplace, and Microsoft Teams. This partnership enables Nexon to offer comprehensive enterprise technology solutions to mid-market customers across Australia.
- Partner Connect Network & Security PartnerscoreNexon's Partner Connect program includes network and security partners who receive premium support and connectivity services. These partners help deliver Nexon's network and security solutions to end customers through a reseller and distribution model.
- Partner Connect Unified Communications PartnerscorePartner Connect program includes unified communications partners who help customers drive seamless collaboration through Nexon's unified communications solutions. Partners resell and distribute UC solutions to end customers.
- Partner Connect Security PartnerscorePartner Connect program includes security partners who access Nexon's team of experienced security experts and extensive managed security services to deliver to their customers.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
GCOMM competitors and assessment
Company assessmentDirect peers
- Insitec: Australian managed services and IT solutions provider of broadly similar size and service mix (cloud, UC, security, networking) targeting mid-market customers in Australia.
- Logicalis Australia: Australia arm of the global Logicalis MSP, providing managed cloud, networking, collaboration, and security services to mid-market and enterprise customers with significant portfolio overlap.
- Interactive: ASX-listed Australian managed services provider offering cloud, security, networking, and managed IT services to mid-market organizations—the closest publicly disclosed mid-market MSP comparable.
- Brennan IT: Australian mid-market managed IT services and cloud provider headquartered in Sydney, offering a comparable integrated managed services portfolio across cloud, security, networking, and UC for similar mid-market customers.
- Macquarie Cloud Services: Australian cloud-focused managed services and hosting provider serving mid-market and enterprise customers with cloud migration, managed cloud, and security—directly comparable to the subject company's cloud practice.
- Datacom: Australia and New Zealand headquartered IT services and cloud managed services firm with a mid-market focus, offering cloud, security, managed services, and digital transformation similar in scope to the subject company.
Broad incumbents
- Telstra Enterprise (Telstra Purple): Australia's largest telecommunications incumbent with a substantial enterprise managed services, cloud, and cybersecurity practice that competes for the same mid-market customers from a position of much greater scale.
- Accenture Australia: Global systems integrator with a substantial Australian cloud, security, and digital transformation practice that targets overlapping mid-market and enterprise opportunities from a much larger scale.
- DXC Technology Australia: Global IT services and managed services incumbent with a large Australian delivery footprint, overlapping in cloud, security, and enterprise service management offerings.
Emerging players
- Spirit Technology (Tesserent): Australian-listed cybersecurity and managed security services consolidator (incorporating Tesserent) competing for the same mid-market managed security and Essential 8 advisory engagements.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
GCOMM social profiles
Digital presenceGCOMM financial estimates
Financial estimateRevenue estimate
Valuation estimate
GCOMM leadership team
Management profileNumber of profiles
GCOMM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GCOMM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GCOMM
What does GCOMM do?
GCOMM is a national network provider that specialises in the delivery of cloud-based IT services to mid-market organisations across Australia. Its core offering is an integrated, end-to-end portfolio of managed technology services covering cloud (strategy, implementation, management), unified communications, customer experience management, enterprise service management, cyber security, secure networks, and digital transformation, delivered through Integrated Advisory, Project Implementation, and ongoing Managed Technology Services engagements.
Is GCOMM a public or private company?
GCOMM is a private company. It is classified as unknown and is currently operating.
When was GCOMM founded?
GCOMM was founded in 2000. It employs 11 to 50 people.
Where is GCOMM based?
GCOMM is headquartered in Surfers Paradise, Australia, in the Oceania region.
How does GCOMM make money?
Nine revenue lines are on record. Cloud Services are the primary driver. The others are unified Communications, cyber Security Solutions, network Solutions, digital Solutions, customer Experience Management (CXM), enterprise Service Management (ESM), integrated Advisory Services and project Implementation.
Who are GCOMM's main competitors?
Direct peers on record are Insitec, Logicalis Australia, Interactive, Brennan IT, Macquarie Cloud Services and Datacom. Broad incumbents are Telstra Enterprise (Telstra Purple), Accenture Australia and DXC Technology Australia. Spirit Technology (Tesserent) is listed as an emerging player.
Does GCOMM have an API?
No public API is recorded for GCOMM.
What industry is GCOMM in?
GCOMM's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAH, IT Operations, Event & Incident Management (NOC/SOC-to-ITSM), with a secondary code of HDAEALAA, IT Service Management (ITSM) Platforms. Its NAICS code is 54151 and its SIC code is 7373.