Manchester Housing and Redevelopment Authority

What Manchester Housing and Redevelopment Authority does

Manchester Housing and Redevelopment Authority (MHRA) is a public, non-profit housing authority established by New Hampshire state legislation in 1941 and operational since 1945 with 85 units of temporary war housing; the organization was renamed from "Manchester Housing Authority" to its current title in 1989 to reflect its expanded role as the primary redevelopment entity in Manchester, NH. It owns and manages 1,271 public housing apartments across nine named property complexes (including Governor Hugh J. Gallen Apartments, Thomas B. O'Malley Apartments, Kelley Falls, Elmwood Gardens, Kalivas, and others) serving low-income families, elderly residents, and adults with disabilities. MHRA also administers the federal Section 8 Housing Choice Voucher Program for over 2,000 households across Manchester and a 6-mile radius covering parts of Londonderry, Auburn, Hooksett, Allenstown, Goffstown, Bedford, Merrimack, Pembroke, and Litchfield.

MHRA's service portfolio extends beyond physical housing to include Low-Income Housing Tax Credit Properties, the Housing Choice Voucher Homeownership Program (partnered with New Hampshire Housing Finance Authority and NeighborWorks Southern New Hampshire), the First Steps to Success (FSS) five-year self-sufficiency program with escrow savings, and a layered set of Resident Services Programs including developmental preschool, adult literacy/ESOL, computer labs, youth enrichment, scholarships, and elderly Supportive Services Programs covering meals, housekeeping, health coordination, and transportation. The Bishop Leo E. O'Neil Youth Center operates a rentable gymnasium, preschool, and child development center. The technology layer is the standard PHA-Web platform, which powers three online portals — Tenant/Participant (rent payments, work orders, recertifications, document exchange), Landlord (move tracking, inspection results, payment statements), and Applicant (multi-list applications, document upload, status tracking) — all functioning as integration/interoperability features rather than differentiated proprietary technology.

The business model is federally dependent: revenue is sourced from HUD operating funds, the Capital Fund Program, Section 8 HCV pass-through subsidies (the largest single component), and income-based tenant rents capped at 30% of household monthly income, supplemented by small grants from civic groups and foundations. Distribution is regional and direct, via a central headquarters at 198 Hanover Street, four property zone offices, web portals, and a private-landlord network for the Section 8 program. Customer segments span low-income families, elderly and disabled adults, homeless veterans (via VASH), homeless/at-risk individuals (via EHV), foster youth (via FYI), and self-sufficiency-seeking families (via FSS). MHRA is governed by a five-member Board of Commissioners with policy oversight, with no commercial ownership, no parent company, and no equity funding structure.

Name

Manchester Housing and Redevelopment Authority

Legal name

Manchester Housing and Redevelopment Authority

Website

https://manchesterhousing.org

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

11–50 employees

Short description

Manchester Housing and Redevelopment Authority (MHRA) is a public non-profit housing authority serving Manchester, NH. It manages 1,271 public housing apartments, administers Section 8 Housing Choice Vouchers for 2,000+ households, and delivers supportive services for low-income families, elderly, and disabled residents.

Ownership category

akta.pro rank

Product category

Public Housing and Rental Assistance Services

NAICS

Administration of Housing Programs (92511), Services for the Elderly and Persons with Disabilities (624120)

SIC

Operators Of Apartment Buildings (6513), Services-Social Services (8300)

akta.pro primary industry

Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)

akta.pro secondary industries

Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD), Affordable Rental & Multifamily Housing Finance Programs (LIHTC/Tax Credits/Subsidized Loans) (FSALAKAF)

Keywords

• Public housing management
• Housing choice vouchers
• Affordable housing services
• Low-income housing
• Supportive housing programs

Headquarters

HQ city

Manchester

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Federal HUD Funding: MHRA receives federal funding through the Department of Housing and Urban Development (HUD) for public housing operations and Section 8 Housing Choice Voucher administration.
2. Rental Income: Rent payments from public housing residents, with many units having rent subsidies meaning rent is income-based (typically 30% of household income).
3. Capital Fund Program: HUD Capital Fund Program grants for capital improvements and modernization of public housing properties.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

MHRA owns and manages 1,271 public housing apartments for low-income families, elderly, and disabled individuals, and administers the federal Section 8 Housing Choice Voucher Program providing rental subsidies for over 2,000 households. The authority supplements these housing programs with Low-Income Housing Tax Credit Properties, a Homeownership Program for voucher holders, supportive services for elderly and disabled residents, youth programs, and the First Steps to Success (FSS) economic self-sufficiency program.

Product overview

MHRA operates as a public housing authority offering a unified suite of housing assistance programs. The core offerings include Public Housing Properties (1,271 managed apartments across multiple complexes) and the Section 8/Housing Choice Voucher Program (subsidies for over 2,000 households). These are supplemented by Low-Income Housing Tax Credit Properties and the Homeownership Program. Online portals (Tenant/Participant Portal, Landlord Portal, Applicant Portal) provide digital access to services. Resident Services Programs including the First Steps to Success Program offer supportive programming for families, youth, elderly, and disabled residents. The Bishop Leo E. O'Neil Youth Center provides community gym rental services.

Differentiator

Problem solved

Functional benefit

Brands

• Bishop Leo E. O'Neil Youth Center: Youth center housing a gymnasium, Manchester School District Preschool, and Reach for the Stars Child Development Center. The gymnasium is available for rent.

Products and services

• Public Housing Properties Owned and managed affordable rental housing for low-income families, elderly, and adults with disabilities across 1,271 apartments in complexes including Kelley Falls, Governor Hugh J. Gallen Apartments, Thomas B. O'Malley Apartments, Christos Kalivas Apartments, Henry J. Pariseau Apartments, Rev. Raymond A. Burns OSB Apartments, Elmwood Gardens, Manseau Manor, and Tarrytown Road Apartments. Rent is typically income-based at 30% of household income.
• Section 8 / Housing Choice Voucher Program Federal rental assistance program administered by MHRA providing Housing Choice Vouchers that subsidize rent in private market apartments for more than 2,000 low-income households in Manchester, NH and surrounding communities within a 6-mile radius. Includes VASH vouchers for homeless veterans, Emergency Housing Vouchers (EHV) for homeless and at-risk households, and Foster Youth to Independence (FYI) vouchers.
• Low-Income Housing Tax Credit Properties Tax-credit income-restricted rental properties including South Main Manchester, Laurette Sweeney Apartments, Mary Gale Apartments, and Brown School Apartments, with rents capped at 30% of tenant income.
• Resident Services Programs Supportive housing services for MHRA residents including developmental preschool and wrap-around daycare (with Manchester School District), Even Start family literacy and ESOL/computer literacy for adults, youth sports, scholarships, computer labs, and Supportive Services Programs for elderly and disabled residents (meals, housekeeping, health information, transportation coordination, and service coordination to support independent living).
• First Steps to Success (FSS) Program Five-year voluntary economic self-sufficiency program connecting participants with resources, goal-setting support, and an escrow savings account. Participants earn escrow deposits when rent increases due to higher earned income, which can be used upon program graduation for debt payoff, vehicle purchase, or home down payments.
• Housing Choice Voucher Homeownership Program Program conducted in conjunction with the Section 8 Housing Choice Voucher Program, operated in partnership with New Hampshire Housing Finance Authority and NeighborWorks Southern New Hampshire, enabling voucher holders to transition from renting to purchasing homes.
• Bishop Leo E. O'Neil Youth Center Gym Rental Gymnasium facility at 30 S. Elm Street, Manchester, NH available for rental to community organizations for basketball, volleyball, pickleball, and other events. Pricing is $110 minimum for 2 hours and $55 per additional hour, with bathrooms, parking, and bleachers on site.

Quantifiable outcome

• Pocketbook Therapy initiative has resulted in aggregate savings of over $1,500,000 on prescription drugs and other health care costs for over 750 seniors since 2003.
• +1 more outcomes

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered minor and core.

• Sweeney PostminorOthers · 9 July 2025Awarded $3,525 grant to support MHRA Kids Programs, funding field trips to Lego Discovery Center, McAuliffe-Shepard Discovery Center, and Seacoast Science Center for 20 children including transportation, admission, and meals.
• Queen City Rotary ClubminorOthers · 9 July 2025Awarded $1,000 Youth Impact Award for Squam Lake Science Center field trip for 20 kids.
• Kiwanis ClubminorOthers · 9 July 2025Awarded $2,380 grant to purchase STEM equipment including Legos, Lego accessories, magnetic tiles, and magnetic blocks for Elmwood Gardens and Kelley Falls Homework Clubs.
• Manchester School DistrictcoreStrategic or Co-development PartnerPartnership enabling children ages 3-4 to participate in developmental preschool at MHRA properties. Morning and afternoon sessions complemented by wrap-around preschool daycare. Also includes Even Start family literacy activities, ESOL programs, and computer literacy for adult family members.
• New Hampshire Housing Finance AuthoritycoreStrategic or Co-development PartnerPartner in the Homeownership Program conducted in conjunction with the Section 8 Housing Choice Voucher Program, helping voucher holders transition to homeownership.
• NeighborWorks Southern New HampshirecoreStrategic or Co-development PartnerPartner in the Homeownership Program helping Housing Choice Voucher holders achieve homeownership through education and support services.
• U.S. Department of Veterans Affairs (VA)coreStrategic or Co-development PartnerVASH (Veterans Affairs Supportive Housing) program combining HCV rental assistance with VA case management and clinical services for homeless veterans. MHRA receives referrals from VA medical centers.
• Public Child Welfare Agency (PCWA)minorStrategic or Co-development PartnerFYI (Foster Youth to Independence) program partner allowing MHRA to request targeted HCVs to serve eligible youth with child welfare involvement.
• 2 Thirty-Eight PropertiesminorOthersDeveloped the Marvetta & Anthony Grimes Family Center, a 36-unit supportive housing project that received $872,020 in Affordable Housing Program funds from Federal Home Loan Bank of Indianapolis.
• Seeds of HopeminorOthersCollaborated on the Marvetta & Anthony Grimes Family Center development project.
• Volunteers of America of Ohio and IndianaminorOthersCollaborated on the Marvetta & Anthony Grimes Family Center development project.
• Manchester Housing and Redevelopment FoundationminorOthersProvides scholarship opportunities to MHRA residents (both public housing and Section 8 Housing Choice Voucher) annually.
• Public Housing Authorities Directors Association (PHADA)minorOthersProvides scholarship opportunities to public housing residents through annual scholarship program.
• HAI GroupminorOthersOperates Resident Scholarship Program that has awarded over $1,200,000 to more than 430 residents since 2003, awarding $6,000 scholarships to 20 residents annually.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Others

• Manchester Neighborhood Housing Services: Manchester-area community development nonprofit founded in 1993 with support from MHRA's current Board Chair. Develops and manages affordable units in the same market as MHRA, acting as a complementary community-development partner.
• NeighborWorks Southern New Hampshire: Regional nonprofit affordable-housing developer and counseling organization. MHRA's co-partner in the HCV Homeownership Program and a complementary delivery channel rather than a direct competitor.

Broad incumbents

• New Hampshire Housing Finance Authority: State-level housing finance agency administering LIHTC, mortgage revenue bond, and down-payment assistance programs across New Hampshire. Already a direct MHRA partner in the HCV Homeownership Program and an industry peer in affordable-housing delivery within the same state.

Direct peers

• Boston Housing Authority: Public housing authority serving the City of Boston. Operates public housing, administers Section 8 HCV, and runs supportive services and resident programs under HUD oversight, making it the closest functional analog to MHRA at a larger urban scale.

Regional players

• Lowell Housing Authority: Public housing authority serving Lowell, MA. Comparable mid-sized New England PHA with public housing, Section 8, and supportive services—similar service mix to MHRA in a different metropolitan market.
• Cambridge Housing Authority: Regional PHA serving Cambridge, MA with public housing, Section 8 administration, and supportive resident services. Operates in a comparable New England housing market to MHRA, though outside MHRA's direct service territory.
• Worcester Housing Authority: Regional PHA serving Worcester, MA with public housing units and voucher administration. Comparable scale-of-operations peer for MHRA among New England housing authorities, though in a different metropolitan area.
• Lawrence Housing Authority: Public housing authority serving Lawrence, MA. Operates public housing and voucher programs with similar HUD-funded structure and resident-services mission as MHRA, though in a different New England city.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/manchester-housing-and-redevelopment-authority

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Manchester Housing and Redevelopment Authority