Restoration Connection

What Restoration Connection does

Restoration Connection operates a referral and lead-generation platform that connects homeowners and referring trades — electricians, plumbers, general contractors, and restoration-related service providers — with IICRC-certified restoration companies. It positions itself as the coordinating intermediary in fragmented regional markets, routing inbound demand to a curated supply of certified restoration professionals and providing a 24/7 response capability with a published sub-10-minute response standard.

The company's core product is its matching service, supplemented by an online project-tracking dashboard that allows referring parties and homeowners to monitor job progress. It has layered marketing services onto the offering, providing promotional support to its partner restoration companies. The platform's geographic footprint spans Southern California (San Diego, Orange County, Los Angeles, Riverside, Inland Empire, San Bernardino), the San Francisco Bay Area (San Francisco, San Jose, Oakland), and Las Vegas, Nevada. The website infrastructure was built by icatch-marketing, indicating outsourced rather than in-house technology development.

The business model is affiliate/referral-based, monetizing each matched job through commissions or referral fees paid by partner restoration firms, with marketing services as an ancillary revenue stream. The customer base is entirely long-tail SMB — individual property owners on the demand side and small residential trades on the referral-source side — with no disclosed enterprise or institutional customers. The company operates with a 1–10 employee headcount and has not disclosed any outside funding, parent company, or subsidiary structure.

Name

Restoration Connection

Legal name

Restoration Connection

Website

https://restoration-connection.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Restoration Connection is a referral platform that matches homeowners and trades (electricians, plumbers, contractors) with IICRC-certified restoration companies across Southern California, the Bay Area, and Las Vegas, while offering marketing services to partner restoration firms.

Ownership category

akta.pro rank

Product category

Property Restoration Services

NAICS

Services to Buildings and Dwellings (5617), Facilities Support Services (561210), Business Support Services (5614), Remediation Services (562910)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Mechanical, Electrical & Plumbing (MEP) Restoration & Replacement (HSAPAOAJ)

Keywords

• Property damage restoration
• Disaster recovery services
• Water damage mitigation
• Fire damage restoration
• Mold remediation services

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Marketing or Sales, Personnel, Operations, Technology or R&D, Others

Revenue model

1. Referral/Lead Generation Services: Restoration Connection generates leads and connects service providers in need of restoration assistance with their network of pre-screened restoration companies. The company markets on behalf of its partners and closes sales for them, generating revenue through the referral network model.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Restoration Connection operates a referral and lead-generation platform that connects property owners experiencing emergencies with a network of IICRC-certified, pre-screened restoration companies. The company also offers marketing services (branding, SEO, paid media, web development) to its partner restoration providers, functioning as an intermediary between customers needing flood, fire, mold, crime scene, storm, or environmental remediation services and the contractors who deliver them.

Product overview

Restoration Connection is a full-service property restoration and disaster relief provider operating as a matching platform that connects service providers with restoration specialists. The company offers a comprehensive suite of restoration services including water damage mitigation, fire and smoke restoration, mold remediation, crime scene cleanup, emergency moving/storage, storm damage response, environmental testing, and abatement services. They provide marketing and lead generation services to partner restoration companies, functioning as both a service provider and a network aggregator for the restoration industry. Their service delivery is supported by an online dashboard for project tracking.

Differentiator

Problem solved

Functional benefit

Products and services

• Flood and Water Damage Mitigation Water damage repair and restoration covering water removal, extraction, drying, and dehumidification of building materials for residential and commercial properties.
• Fire and Smoke Damage Restoration Fire damage restoration including smoke odor removal and soot and ash deep-cleaning of carpet, furniture, floors, walls, and ceilings.
• Mold Restoration Mold remediation, removal, testing, inspection, and mold and mildew removal services for residential and commercial properties.
• Crime Scene Clean-up and Board up Service Certified crime scene cleanup including biohazard cleanups, industrial accidents, deaths, and board-up services for securing properties.
• Emergency Moving and Storage Emergency moving services including fire pack-outs, flood pack-outs, evictions, and lockouts throughout the service area.
• Storm Damage Services Storm damage response including high winds, hail, water damage, emergency board-up, and property securing.
• Environmental Testing Services Environmental inspections and tests including asbestos testing, lead testing, mold testing, air quality testing, and water quality testing for single-family residences, business facilities, and multi-family housing.
• Abatement Services Lead and asbestos exposure remediation, including safe removal of hazards in residential and commercial properties to ensure air and surface quality.
• Marketing Services for Restoration Partners Digital marketing services for restoration companies including branding and logo design, email marketing, online marketing (SEO, Google Ads, social media), and web development.
• Lead Generation Services for Restoration Partners Pre-qualified lead generation and customer acquisition for restoration service providers via the Restoration Connection website, SEO, social media, email, and partner referrals.

Named customers2 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Paul Davis Restoration: Paul Davis is a national franchise restoration services network with comparable offerings in water, fire, mold, and storm response, serving the same customer base that Restoration Connection's partners serve.
• Restoration 1: Restoration 1 is a multi-state franchise restoration services brand specializing in water, fire, and mold remediation, directly competing for the same jobs routed through Restoration Connection.
• Servpro: Servpro is a national franchise network providing water, fire, and mold restoration services directly to property owners. While Restoration Connection is a referral platform, both serve the same end-customer restoration demand.
• ServiceMaster Restore: ServiceMaster Restore is a large, established restoration services provider covering fire, water, and mold across the US, comparable in end-services even though Restoration Connection routes rather than performs the work.
• Frontdoor: Frontdoor is a home services platform that connects homeowners with pre-screened contractors for repair and maintenance, broadly comparable to Restoration Connection's marketplace approach at greater scale.
• BELFOR Property Restoration: BELFOR is the largest global property restoration company offering fire, water, and storm damage services. It represents the direct-service incumbent that a referral platform like Restoration Connection partially disintermediates.

Direct peers

• HomeAdvisor: HomeAdvisor (now part of Angi) is a direct competitor in matching homeowners with pre-screened home services professionals, with overlapping categories such as water, mold, and emergency damage restoration.
• Angi (formerly Angie's List): Angi is the largest home services lead-generation and marketplace platform in the US, directly comparable to Restoration Connection's model of connecting homeowners with pre-screened contractors across categories including restoration.
• Thumbtack: Thumbtack operates a marketplace that matches customers with local professionals for home services, including restoration-adjacent trades, mirroring Restoration Connection's core referral and lead-matching function.

Emerging players

• EverRestore: EverRestore is an emerging regional restoration services provider that could appear on referral platforms like Restoration Connection; useful as a benchmark for the type of partner competing on Restoration Connection's network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Instagraminstagram.com/restoration_connection
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/restoration-connection

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restoration Connection