FujiSoft
FujiSoft is a major Japanese independent IT services vendor providing IT×OT×AI solutions including cloud integration, embedded systems, AI agents, and proprietary products (FAM metaverse, IoT devices, cloud security) to enterprise, government, manufacturing, and education clients across Japan, now privately held under KKR/Bain Capital ownership post-2025 delisting.
- Company typePrivate
- Founded1970
- HeadquartersKanagawa, Japan
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What FujiSoft does
FujiSoft is one of Japan's largest independent IT solution vendors, founded in 1970 and headquartered in Yokohama. The company operates at the intersection of IT, OT (Operational Technology), and AI, providing comprehensive digital transformation services including cloud integration across AWS, Azure, and Google Cloud, AI/ML solutions, IoT platforms, embedded systems development, and enterprise software implementation. FujiSoft maintains a proprietary product portfolio including PALRO (humanoid communication robot, now being discontinued), FAMcampus (education metaverse), FAMoffice (virtual office platform), moreNOTE (paperless meetings), +F series IoT devices, FABMonitor (AI factory monitoring), MixFlit (AMR fleet management), and FujiFastener (cloud security service). Following a tender offer by FK Corporation (KKR/Bain Capital investment vehicle) completed in November 2024, FujiSoft was delisted from the Tokyo Stock Exchange on May 16, 2025, and is now a privately-held company executing a 'Gen.2' transformation under new PE ownership with a CxO and Business Unit structure.
The company generates revenue across five primary streams: system development and integration services (project-based professional services), cloud and infrastructure managed services, IoT hardware sales, enterprise software products (moreNOTE, FAMoffice, FAMcampus via subscription/recurring models), and AI and data solutions. FujiSoft serves enterprise customers across manufacturing, government/public sector, financial services, healthcare, education, and logistics with named customers including DENSO, the Consumer Affairs Agency, the Ministry of Agriculture, Forestry and Fisheries, and Osaka City. Distribution combines direct enterprise sales (organized by industry vertical and CxO-led business units) with channel partnerships through major technology vendors. The company holds 5,001-10,000 employees across offices in Yokohama, Shiodome, Akihabara, Nagoya, Osaka, Hiroshima, Utsunomiya, and Fukuoka, plus four ISO-certified data centers in Tokyo, Yokohama, and Kyushu.
FujiSoft firmographics
Firmographics- Name
- FujiSoft
- Legal name
- FUJISOFT INCORPORATED (富士ソフト株式会社)
- Website
- http://www.fsi.co.jp/
- Company type
- Private
- Founded year
- 1970
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- FujiSoft is a major Japanese independent IT services vendor providing IT×OT×AI solutions including cloud integration, embedded systems, AI agents, and proprietary products (FAM metaverse, IoT devices, cloud security) to enterprise, government, manufacturing, and education clients across Japan, now privately held under KKR/Bain Capital ownership post-2025 delisting.
- Ownership category
- akta.pro rank
FujiSoft industry classification
Industry- Product category
- IT Services and System Integration
- NAICS
- Computer Systems Design and Related Services (5415), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Computer & Office Equipment (3570)
- akta.pro primary industry
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
- akta.pro secondary industries
- IT Operations Management (ITOM) Platforms (HDAEALAC), IT Knowledge Management & Service Desk Platforms (HDAEALAH), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Sales Force Automation (SFA) CRM (HDAEAFAA)
Keywords
Where FujiSoft is headquartered
LocationHeadquarters
- HQ city
- Kanagawa
- HQ country
- Japan
- HQ region
- Asia
Offices12 records
Markets served
FujiSoft business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- System Development and Integration Services: Custom software development, system integration, and IT infrastructure services for enterprise customers across various industries. Revenue is generated through project-based professional services engagements.
- Cloud and Infrastructure Services: Managed services, cloud migration, and infrastructure operations including data center services. Includes 24/7 security monitoring and support services.
- IoT Hardware and Devices: Sale of IoT routers, mobile devices, communication robots (PALRO), and related hardware products. IoT device sales represent product revenue stream.
- Enterprise Software Products: Proprietary software products including moreNOTE (paperless meetings), FAMoffice (virtual office), FAMcampus (education metaverse), and other SaaS-style solutions.
- AI and Data Solutions: AI consulting, data analytics, and AI-powered solution development including agentic AI implementations, knowledge management systems, and automation solutions.
Go-to-market motion3 records
Distribution channels5 records
Marketing channels13 records
FujiSoft product offering
Product offeringCore offering
FujiSoft delivers end-to-end IT, OT, and AI solutions for Japanese enterprises and government, combining custom system development, cloud migration and managed services, embedded/control software, and proprietary products such as the PALRO communication robot, FAM virtual office/campus platforms, +F IoT devices, moreNOTE paperless meetings, FujiFastener cloud security, FABMonitor factory AI, and MixFlit AMR fleet management. Revenue is generated through professional services engagements, subscription/SaaS software, and hardware sales.
Product overview
FujiSoft is a comprehensive IT services and solutions company offering an integrated portfolio of proprietary products and professional services. The product portfolio includes the FAM series (FAMcampus education metaverse, FAMoffice virtual office, FAMevent virtual events), +F series mobile/IoT hardware (mobile routers, eSIM devices), the PALRO communication robot for elder care, and moreNOTE paperless meeting systems. The company provides AI-powered solutions including Poketalk AI interpreters, FABMonitor factory monitoring, FujiFastener cloud security, and MixFlit AMR fleet management. Professional services span cloud integration (AWS, Azure, Google Cloud), AI/ML implementation, security solutions, embedded systems development, and RPA automation using UiPath and Blue Prism.
Differentiator
Problem solved
Functional benefit
Brands
- PALRO: Communication robot for elderly care and companionship
- moreNOTE
- FAMoffice
- FAMcampus
- +F Series
- FAMevent
- F+ Series
Products and services
- PALRO Humanoid communication robot with hybrid AI designed for elderly care, companionship, vital sign monitoring, and daily activity assistance in care facilities and eldercare settings. Features conversation, exercise guidance, and facility management. Note: end of sales announced for 2025-12.
- FAMcampus Educational metaverse platform providing virtual spaces for school refusal support, remote learning, and social connection for students experiencing educational barriers. Selected 4 consecutive years for MEXT demonstration projects.
- moreNOTE
Quantifiable outcome
- FAMcampus demonstrated up to 90% workload reduction for companies implementing Salesforce Agentforce
- +3 more outcomes
Companies that use FujiSoft
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles1 record
FujiSoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration26 records
AI capability10 records
Feature10 records
FujiSoft partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered strategic, core and minor.
- UnitystrategicFirst Unity Service Partner certification in Japan, April 2026. Digital twin and simulation support expansion for manufacturing DX acceleration.
- WAP (WAC)strategicStrategic partnership started April 2026 to address SAP 2027 challenge and enterprise core system refresh demands. Cooperation for large enterprise system renewal projects.
- ABEJAstrategicMarch 2025 collaboration for AI agent-based software development modernization. Joint development of new development methods and tools using ABEJA's AI platform.
- Amazon Web Services (AWS)coreStrategic collaboration contract signed January 2026 for generative AI field using Amazon Bedrock AgentCore. FujiSoft provides multi-agent solutions for enterprise automation leveraging AWS AI platforms. Active participant in AWS Summit Japan and AWS partner ecosystem with multiple certified engineers including AWS Ambassadors.
- Asteria CorporationstrategicPartner contract signed January 2026 combining data collection/processing/AI utilization with data integration capabilities to accelerate enterprise data utilization and DX.
- Amazon Web Services (AWS)coreDeepened collaboration for Amazon EVS (Elastic Volume Service) adoption to accelerate cloud migration and DX. VMware asset utilization for hybrid cloud strategies.
- SalesforcecoreAgentforce platform implementation support for AI agent services. FujiSoft leverages internal validation to offer solutions achieving up to 90% workload reduction for customers.
- PEGATRON CorporationcoreFirst domestic sales agent contract for PEGATRON 5G millimeter-wave products including M2U300 outdoor CPE for disaster, event, and tourism connectivity.
- Ministry of Education, Culture, Sports, Science and Technology (MEXT)strategicSelected for 4 consecutive years for MEXT demonstration project using FAMcampus education metaverse and educational data for truancy support initiatives.
- System Integrator (SI)strategicJoint establishment of new company with System Integrator to offer cloud ERP with no-code development platform under BizSaaS brand.
- MacnicaminorDistributor contract for Black Duck SCA (Software Composition Analysis) OSS management and SBOM management solutions.
- Poketalk (Sourcenext)coreDistribution partnership for AI interpreter devices and analytics. Provision of 200 sets to Osaka City for accessibility initiatives. Multiple investments in Poketalk as strategic partner.
- SnowflakecoreReseller contract signed January 2026 for Snowflake AI Data Cloud. Launched 10-company limited trial support campaign to accelerate enterprise data utilization and DX.
- SnowflakecoreAI Data Cloud Service Partner certification for Snowflake platform implementation and support.
- Amazon Web Services (AWS)coreJoint publication of 'Amazon Bedrock Generative AI App Development Introduction' book by three AWS-expert engineers, demonstrating deep technical capabilities.
- Amazon Web Services (AWS)coreAmazon Bedrock implementation solutions leveraging capabilities from limited preview phase to support customer AI utilization.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
FujiSoft competitors and assessment
Company assessmentDirect peers
- NTT Data Group: Japan's largest SI firm offering cloud, AI, and digital transformation services to enterprises and government. Most direct competitor to FujiSoft across manufacturing, public sector, and financial services verticals with similar hyperscaler partnership model.
- BIPROGY (formerly UNISYS Japan): Japanese SI firm providing system integration, outsourcing, and cloud services across financial, public, and manufacturing sectors. Direct competitor to FujiSoft with similar vertical coverage and ERP/implementation focus.
- Otsuka Corporation: Major Japanese SI firm specializing in business application implementation, network integration, and support services for SMB and mid-market. Competes with FujiSoft's mid-market and enterprise segments, particularly in distribution and document management.
- Itochu Techno-Solutions (CTC): Japanese SI subsidiary of Itochu trading house, providing cloud, network, security, and AI services to enterprise customers. Competes with FujiSoft in multi-cloud integration, security, and IT infrastructure services.
- Internet Initiative Japan (IIJ): Japanese network and cloud infrastructure provider with growing SI and managed services portfolio. Competes with FujiSoft's network integration, cloud migration, and managed services offerings for enterprise customers.
- Nihon Unisys: Japanese IT services firm focused on cloud, security, and financial services solutions. Similar mid-tier SI positioning to FujiSoft with comparable customer base in banking, insurance, and public sector.
Broad incumbents
- Fujitsu: Global Japanese IT services incumbent with broad portfolio spanning hardware, software, cloud, and consulting. Competes with FujiSoft in Japanese enterprise SI and government digital transformation with much larger scale.
- Accenture Japan: Global consulting and SI giant's Japan operation offering digital transformation, cloud, and AI services. Competes with FujiSoft for large enterprise transformation mandates and hyperscaler-led implementations, with deeper consulting bench.
- NEC Corporation: Major Japanese technology conglomerate offering IT services, network infrastructure, and biometric/AI solutions. Overlaps with FujiSoft in government digital services, public safety, and enterprise system integration.
- Hitachi (Hitachi Vantara): Global technology conglomerate with Hitachi Vantara providing SI, data analytics, and IoT/OT solutions for industrial customers. Direct overlap with FujiSoft's manufacturing DX, smart factory, and IoT offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
FujiSoft social profiles
Digital presenceFujiSoft compliance and trust
Trust signalCompliance10 records
FujiSoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
FujiSoft leadership team
Management profileNumber of profiles
Profiles1 record
FujiSoft subsidiaries and ownership
Company hierarchySubsidiaries1 record
FujiSoft funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FujiSoft M&A and investment
M&A and investmentM&A1 record
Investments4 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FujiSoft
What does FujiSoft do?
FujiSoft delivers end-to-end IT, OT, and AI solutions for Japanese enterprises and government, combining custom system development, cloud migration and managed services, embedded/control software, and proprietary products such as the PALRO communication robot, FAM virtual office/campus platforms, +F IoT devices, moreNOTE paperless meetings, FujiFastener cloud security, FABMonitor factory AI, and MixFlit AMR fleet management. Revenue is generated through professional services engagements, subscription/SaaS software, and hardware sales.
Is FujiSoft a public or private company?
FujiSoft is a private company. It is classified as private equity controlled and is currently operating.
When was FujiSoft founded?
FujiSoft was founded in 1970. It employs 5,001 to 10,000 people.
Where is FujiSoft based?
FujiSoft is headquartered in Kanagawa, Japan, in the Asia region.
How does FujiSoft make money?
Five revenue lines are on record. System Development and Integration Services are the primary driver. The others are cloud and Infrastructure Services, ioT Hardware and Devices, enterprise Software Products and AI and Data Solutions.
Who are FujiSoft's main competitors?
Direct peers on record are NTT Data Group, BIPROGY (formerly UNISYS Japan), Otsuka Corporation, Itochu Techno-Solutions (CTC), Internet Initiative Japan (IIJ) and Nihon Unisys. Broad incumbents are Fujitsu, Accenture Japan, NEC Corporation and Hitachi (Hitachi Vantara).
Does FujiSoft have an API?
No public API is recorded for FujiSoft.
What industry is FujiSoft in?
FujiSoft's product category is IT Services and System Integration. Its primary akta.pro industry code is BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.), with a secondary code of HDAEALAC, IT Operations Management (ITOM) Platforms. Its NAICS code is 5415 and its SIC code is 7373.