The Institute of Applied Human Services
The Institute of Applied Human Services is a privately held New Zealand consultancy, anchored by clinical psychologist Dr Olive Webb, that delivers in-person training workshops, specialist assessment, supervision, and workforce development services to disability and human service agencies across Australasia, with online courses distributed via a partnership with the College of Applied Human Services.
- Company typePrivate
- Founded-
- HeadquartersHororata, New Zealand
- Headcount—
- GTM typeB2B
- OfferingServices
What The Institute of Applied Human Services does
The Institute of Applied Human Services (IAHS) is a privately held, founder-owned consultancy headquartered in Hororata, Canterbury, New Zealand. It applies clinical psychology and human-services expertise to disability-sector organisations across Australasia, with its entire service portfolio anchored by Dr. Olive J. Webb (ONZM, FNZPsS, PhD, DipClinPsych, DipHSM(dist)), a clinical psychologist with more than 40 years of experience specialising in people with disabilities, Autism Spectrum Disorder, and challenging behaviours. The firm's purpose is workforce and organisational development for disability service providers.
IAHS's core product is in-person training workshops delivered by Dr Webb at client venues throughout Australasia, covering twelve or more topics including Autism Spectrum Disorder, anxiety, intellectual disability, trauma, challenging behaviours, and mental illness, priced at $1,500 NZD per day plus materials, travel, and accommodation. Around this core, the firm bundles specialist assessment and advice, service design and review, workforce development, organisation support and mentoring, professional supervision, and a remote support service delivered via teleconference or Internet telephony. Online training is distributed through a partnership with the College of Applied Human Services (CoAHS), a division of Innovative Learning in which Dr Webb holds a foundation shareholding, providing university-accredited continuing education pathways in the health, disability, and education sectors. The firm also generates ancillary revenue from direct sales of Dr Webb's book 'Behind Closed Doors' at $40–$49 NZD.
IAHS monetises through professional-services fees, per-delivery workshop pricing, one-time book sales, and an online referral/affiliate arrangement with CoAHS. Its go-to-market is event-driven: in-person workshops scheduled on demand, supplemented by a content-marketing website and partner-channel online delivery. Primary customers are human service agencies and disability service organisations, with secondary reach to support staff and individual practitioners in the sector. The model is operationally a solo-practitioner consultancy whose enterprise value is concentrated in the founder's personal brand, clinical credentials, and accumulated workshop IP.
The Institute of Applied Human Services firmographics
Firmographics- Name
- The Institute of Applied Human Services
- Legal name
- Institute of Applied Human Services
- Website
- https://iahsnz.com
- Company type
- Private
- Operating status
- Operating
- Short description
- The Institute of Applied Human Services is a privately held New Zealand consultancy, anchored by clinical psychologist Dr Olive Webb, that delivers in-person training workshops, specialist assessment, supervision, and workforce development services to disability and human service agencies across Australasia, with online courses distributed via a partnership with the College of Applied Human Services.
- Ownership category
- akta.pro rank
The Institute of Applied Human Services industry classification
Industry- Product category
- Disability and Human Services Consultancy
- NAICS
- Educational Support Services (61171), Services for the Elderly and Persons with Disabilities (62412), Educational Services (611), Human Resources Consulting Services (541612)
- SIC
- Services-Management Consulting Services (8742), Services-Educational Services (8200), Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- AT Implementation, Coaching & Professional Development (Teachers/Staff) (EDAKAIAI), Disability Services & Independent Living Support (BPAGAEAG)
Keywords
Where The Institute of Applied Human Services is headquartered
LocationHeadquarters
- HQ city
- Hororata
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
The Institute of Applied Human Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Workshop and Seminar Training: One-day workshops priced at $1500 NZD per day plus materials, travel and accommodation. Revenue is generated through per-delivery pricing to agencies and organizations.
- Book Sales: Sale of Dr Webb's book 'Behind Closed Doors: My journey alongside people with intellectual disabilities' at $49 NZD including postage and packaging.
- Specialist Consultancy Services: Professional supervision, organizational support, mentoring, and specialist assessment services for human service agencies.
- Online Course Referrals: Partnership referral to College of Applied Human Services for online course delivery, leveraging Innovative Learning's online education infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Multi-year contract | One-day workshop: $1500 NZD + GST per day |
| One time/ perpetual license | Pay-as-you-go | Book 'Behind Closed Doors': $49 NZD including P&P |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
The Institute of Applied Human Services product offering
Product offeringCore offering
The Institute of Applied Human Services is a New Zealand-based consultancy that provides training seminars, workshops, online training, specialist assessment and advice, workforce development, service design and review, organisation support and mentoring, professional supervision, and remote support to human service and disability organisations. It also publishes the book "Behind Closed Doors," which is sold under a one-time license with a reseller allowance. Services are delivered primarily to agencies and providers in the disability sector.
Product overview
The Institute of Applied Human Services (IAHS) offers a consultancy-based portfolio of services focused on disability services and workforce development. The core offerings consist of Training Seminars & Workshops (in-person workshops on topics including Autism Spectrum Disorder, anxiety, intellectual disability support, trauma recovery, and challenging behaviours) and Online Training (delivered through partnership with the College of Applied Human Services). Additional services include Specialist Assessment and Advice, Workforce Development, Service Design & Review, Organisation Support & Mentoring, Professional Supervision, and Remote Support. The organization also publishes 'Behind Closed Doors,' a book by founder Dr Olive Webb. The various workshops and training services are designed to work together as part of a comprehensive organizational development and capacity-building approach for disability service providers.
Differentiator
Problem solved
Functional benefit
Products and services
- Training Seminars & Workshops One-day seminars and workshops delivered on-site to multiple staff at human service and disability organisations, with an emphasis on practical training tailored to the client. Priced at $2,500 + GST per day.
- Online Training Online training courses offered through IAHS's partnership with the College of Applied Human Services (CoAHS), extending the consultancy's reach beyond in-person workshops.
- Specialist Assessment and Advice Expert assessment and advisory services delivered to human service and disability organisations, drawing on the founder's clinical psychology expertise.
- Workforce Development Programs and engagements aimed at building the capability and capacity of staff within human service and disability organisations.
- Service Design & Review Support in designing, reviewing, and improving disability and human services across an organisation.
- Organisation Support & Mentoring Ongoing support and mentoring engagements to help organisations address challenges and develop leaders and teams.
- Professional Supervision Professional supervision for practitioners and managers in the human services and disability sector.
- Remote Support Remote delivery of advisory and support services to clients at a distance, expanding access beyond onsite engagements.
- Behind Closed Doors (Book) A published book by the consultancy sold under a one-time license, with a single copy at $50 + GST and bulk pricing of $40 + GST per copy for 20 or more copies, plus a reseller allowance of up to 20%.
Quantifiable outcome
- Organisations can continuously improve performance in meaningful and measurable ways
- +1 more outcomes
Companies that use The Institute of Applied Human Services
Customer profileSegments2 records
Ideal customer profiles2 records
The Institute of Applied Human Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
The Institute of Applied Human Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- College of Applied Human Services (CoAHS)coreIAHS is a partner organisation of the College of Applied Human Services (CoAHS), a division of Innovative Learning. Through this partnership, students can register and access courses directly from the CoAHS site. CoAHS focuses exclusively on the Health, disability and education sectors and provides university accredited courses and continuing education opportunities.
- Innovative LearningcoreDr Olive Webb is a foundation shareholder of Innovative Learning, a leading provider of online education services. Innovative Learning provides the technological infrastructure for CoAHS online course delivery, leveraging their knowledge and experience in online education.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
The Institute of Applied Human Services competitors and assessment
Company assessmentBroad incumbents
- Life Without Barriers: Life Without Barriers is one of Australia's largest disability and out-of-home care providers, with internal workforce development and challenging-behaviour support capabilities. Comparable to IAHS because both operate in disability services with a focus on challenging behaviours, but Life Without Barriers is a major incumbent that often absorbs specialist training in-house rather than buying from external consultancies like IAHS.
- APM (Advanced Personnel Management): APM is one of the largest Australasian providers of employment, disability, and workplace health services, with significant internal training capabilities and large government contracts. Comparable to IAHS as a broad incumbent that competes for the same disability-agency training and consultancy spend, but at far greater scale and with much broader service breadth.
- Cerebral Palsy Alliance: Cerebral Palsy Alliance is a major Australian disability services provider that runs research, clinical, and training functions including behaviour support. Comparable to IAHS because both deliver specialist training into the disability sector (especially around complex behaviours and intellectual disability) and both function as authoritative voices in their geographies.
Emerging players
- Mable: Mable is an Australian digital marketplace and platform for disability and aged care support workers, with associated training content for providers. It overlaps IAHS at the intersection of disability workforce development and disability services ecosystem, and competes for the same agency training budgets across Australasia. Mable operates an online marketplace and training platform for disability and aged-care support workers in Australia, with adjacent provider-development content. Comparable to IAHS because both serve the disability-services workforce development demand pool across Australasia and increasingly rely on remote/online delivery rather than only in-person training.
Regional players
- Achieve Australia: Achieve Australia is a NSW disability services provider offering accommodation, employment, and behaviour support services with associated staff training. Comparable to IAHS because both operate disability services in Australasia with a specialist focus on challenging behaviour, even though Achieve is much larger and delivery-focused rather than consultancy-focused.
- IDEA Services (IHC New Zealand): IDEA Services, the disability support arm of IHC New Zealand, is one of NZ's largest intellectual disability providers and includes workforce training and behaviour support. Comparable to IAHS because both are NZ-headquartered organisations working with people with intellectual disabilities and challenging behaviours, and both compete for the same local disability agency training budgets.
- Spectrum Care: Spectrum Care is a large Auckland/NZ provider of disability support services for people with intellectual and physical disabilities, including behaviour support and workforce development. Comparable to IAHS as a NZ-based disability services organisation with overlapping customer base in human service agencies, particularly around intellectual disability and challenging behaviours.
Others
- College of Applied Human Services (CoAHS / Innovative Learning): CoAHS, a division of Innovative Learning, is the online education arm through which IAHS distributes online courses; Dr Webb is a foundation shareholder of Innovative Learning. Comparable to IAHS as the channel/infrastructure partner that delivers disability and human-services training content online — partly an ecosystem peer rather than a direct competitor.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
The Institute of Applied Human Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Institute of Applied Human Services leadership team
Management profileNumber of profiles
Profiles2 records
The Institute of Applied Human Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Institute of Applied Human Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Institute of Applied Human Services
What does The Institute of Applied Human Services do?
The Institute of Applied Human Services is a New Zealand-based consultancy that provides training seminars, workshops, online training, specialist assessment and advice, workforce development, service design and review, organisation support and mentoring, professional supervision, and remote support to human service and disability organisations. It also publishes the book "Behind Closed Doors," which is sold under a one-time license with a reseller allowance. Services are delivered primarily to agencies and providers in the disability sector.
Is The Institute of Applied Human Services a public or private company?
The Institute of Applied Human Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Institute of Applied Human Services founded?
The Institute of Applied Human Services was founded in -1.
Where is The Institute of Applied Human Services based?
The Institute of Applied Human Services is headquartered in Hororata, New Zealand, in the Oceania region.
How does The Institute of Applied Human Services make money?
Four revenue lines are on record. Workshop and Seminar Training is the primary driver. The others are book Sales, specialist Consultancy Services and online Course Referrals.
Who are The Institute of Applied Human Services's main competitors?
Broad incumbents on record are Life Without Barriers, APM (Advanced Personnel Management) and Cerebral Palsy Alliance. Mable is listed as an emerging player. Regional players are Achieve Australia, IDEA Services (IHC New Zealand) and Spectrum Care. College of Applied Human Services (CoAHS / Innovative Learning) is listed as an others.
Does The Institute of Applied Human Services have an API?
No public API is recorded for The Institute of Applied Human Services.
What industry is The Institute of Applied Human Services in?
The Institute of Applied Human Services's product category is Disability and Human Services Consultancy. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of EDAKAIAI, AT Implementation, Coaching & Professional Development (Teachers/Staff). Its NAICS code is 61171 and its SIC code is 8742.