What Marshall County Gas District does

Marshall County Gas District is a regulated natural gas utility operating both transmission and distribution infrastructure across Northeast Alabama. The utility owns an 85-mile high-pressure steel transmission pipeline running from a connection point near Tarrant City in Jefferson County to a point near Scottsboro in Jackson County, alongside 1,115 miles of distribution main that serves customers throughout Marshall County (excluding the City of Boaz) and portions of Blount, Cullman, DeKalb, Etowah, Jackson, Jefferson, and Madison Counties. Its product is delivered natural gas for residential end-uses (heating, cooking, water heating, clothes drying, lighting, outdoor grilling) and commercial/industrial operations, with over 25,000 customers on the rate base.

The business runs on a usage-based monthly billing model for gas distribution, supplemented by transactional fee streams including a $10 account-setup fee, $150–$300 service line installation, $10 transfer fees, residential deposits of $75–$100, commercial deposits set at 2x highest monthly billing, a 10% late-payment penalty, and reconnection fees of $30–$50. Customer-facing operations are delivered through three physical offices (Guntersville headquarters, Albertville, Arab), a 24-hour payment kiosk at Guntersville, automatic bank draft, mail-in payment, and a NexBillPay-powered online/phone bill-pay channel (capped at $5,000 per transaction). The company additionally operates a Natural Gas Appliance Rebate Program offering $50–$1,400 incentives to drive fuel-switching into gas appliances.

The entity is a private utility district (designated under Alabama's district/cooperative utility framework) rather than an investor-owned corporation; no public ticker, parent company, funding rounds, M&A activity, or executive leadership roster is disclosed in the source data. Revenue and earnings are not publicly reported. Day-to-day operations are supported by a lean staff of 11–50 employees, consistent with a small rural distribution utility, and there are no disclosed AI/ML, software-as-a-service, or technology-platform products beyond standard utility billing and a partnership with Alabama 811 for damage-prevention line locating.

Name

Marshall County Gas District

Legal name

Marshall County Gas District

Website

https://marshallcountygas.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Marshall County Gas District is a regulated natural gas utility that operates an 85-mile transmission pipeline and 1,115 miles of distribution main, delivering natural gas to over 25,000 residential and commercial customers across seven Northeast Alabama counties.

Ownership category

akta.pro rank

Product category

Natural Gas Distribution Utility

NAICS

Natural Gas Distribution (22121), Pipeline Transportation of Natural Gas (48621)

SIC

Natural Gas Distribution (4924), Natural Gas Transmission (4922)

akta.pro primary industry

Local Distribution Company (LDC) Natural Gas Distribution Utilities (TLAGADAA)

akta.pro secondary industries

Gas Mains (Distribution Pipelines) (EUAJABAA), Regulated Natural Gas Utility (LDC) Customer Acquisition & Switching (EUAAADAA), Natural Gas Compressor Station Operations & Services (TLAGACAD), Service Line Maintenance & Repair (Customer Laterals) (EUAJAMAC)

Keywords

• Natural gas distribution
• Natural gas transmission
• Gas utility services
• Residential gas supply
• Commercial gas supply

Headquarters

HQ city

Guntersville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Natural Gas Distribution Services: Monthly natural gas distribution services to over 25,000 residential and commercial customers across multiple Alabama counties. Revenue generated through monthly usage-based billing for natural gas delivery.
2. Service Fees and Deposits: One-time fees for account setup ($10), service line installation ($150-$300), service transfers ($10), and deposits ($75-$100+ for residential; commercial based on 2x highest monthly billing). Additional fees for meter-related services, after-hours service, and late payments.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels3 records

Core offering

Marshall County Gas District is a regulated natural gas utility providing transmission and distribution services to over 25,000 residential and commercial customers across portions of seven Northeast Alabama counties. The company owns and operates an 85-mile high-pressure transmission pipeline and 1,115 miles of distribution main, delivering natural gas for residential heating, cooking, water heating, clothes drying, lighting, and grilling, as well as for commercial and industrial use. The utility supplements its core gas delivery service with online bill payment via NexBillPay, automatic bank draft enrollment, gas line locating, service connection/disconnection requests, and a natural gas appliance rebate program.

Product overview

Marshall County Gas District operates as a natural gas utility providing both transmission and distribution services through a unified platform. The core offering consists of natural gas delivery service across 85 miles of transmission pipeline and 1,115 miles of distribution main serving over 25,000 customers in portions of seven Alabama counties. The utility complements its core gas service with customer-facing digital services including online bill payment via NexBillPay integration, automatic payment (EFT) enrollment, and E-Statement authorization. Additional services include service connection/disconnection requests, gas line locating for safety compliance, a 24-hour payment kiosk at the Guntersville office, and the Natural Gas Appliance Program offering rebates on qualifying appliances. The company operates three physical office locations (Albertville, Arab, and Guntersville) with online portals for most customer transactions.

Differentiator

Problem solved

Functional benefit

Products and services

• Natural Gas Utility Service Core natural gas transmission and distribution service providing safe, reliable, and reasonably priced gas to residential, commercial, and industrial customers across Marshall County and portions of six surrounding Alabama counties through 85 miles of transmission pipeline and 1,115 miles of distribution main.
• Online Bill Payment (NexBillPay) Third-party online bill payment service allowing customers to pay natural gas bills through the NexBillPay platform, limited to balances not exceeding $5,000.
• Automatic Payment (EFT) Automatic monthly bank account draft service that deducts natural gas bill payments directly from a customer's bank account without manual processing.
• Service Connection Request Online request service for residential and commercial customers to establish new service lines, new meter sets, or both new service line and meter set.
• Disconnect Service Online service request form allowing customers to disconnect natural gas service, including account verification and forwarding address information.
• Gas Line Locating Service Safety and damage prevention service that marks the location of underground distribution lines (yellow plastic/steel, 5/8" to 12", buried 18" to 48" deep) and transmission lines (steel, 8" to 12", buried 18" to 48" deep) using bright yellow flags, stakes, or paint.
• Natural Gas Appliance Rebate Program Rebate program offering financial incentives for purchasing and installing qualifying natural gas appliances: $1,000-$1,400 for furnaces, $200-$300 for water heaters, $300 for tankless water heaters, $100 for cook tops/ranges, $200 for clothes dryers, $200 for lights, $50 for grills, logs, and wall heaters, plus an additional $200 installation rebate for converting from electric to gas tank water heaters.
• E-Statement Authorization Electronic statement signup service allowing customers to receive monthly natural gas bills via email instead of paper statements, effective October 2020 billing onward.
• 24-Hour Payment Kiosk Self-service payment kiosk available 24/7 at the Guntersville headquarters location allowing customers to pay their natural gas bill at any time with no service charge.

Quantifiable outcome

• Serves over 25,000 customers across 7 Alabama counties
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

One partnership is on record.

• NexBillPaycoreGTM or Marketing PartnerMarshall County Gas District has partnered with NexBillPay to provide online payment options to customers. NexBillPay is a trusted third-party automated payment service that allows customers to pay their natural gas bill online. Payments are limited to balances not exceeding $5,000.00. This partnership enables 24/7 online payment accessibility for customers.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/marshall-county-gas-district

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Marshall County Gas District