Hyatts Graphic Supply Co

What Hyatts Graphic Supply Co does

Hyatts Graphic Supply Co is a family-owned specialty retailer and distributor of art supplies, Pantone color matching products, and computer signmaking equipment, headquartered in Buffalo, New York. Founded in 1959 by Charles W. Hyatt, the company has operated continuously for over 65 years and is now in its third generation of family stewardship. The company is organized into three product divisions, ART, PANTONE, and SIGN, supported by roughly 50 to 100 employees operating out of a 42,000 square foot facility that combines a 15,000 square foot retail store, warehouse, custom framing workshop, and customer service center. Hyatts' product catalog spans more than 20,000 SKUs from manufacturers including Copic, Pantone, Gerber Scientific Products, Winsor & Newton, Strathmore, Xyron, and 3M, positioning the company as one of the largest art material retailers between New York City and Chicago.

The business makes money through a mix of consumer retail, wholesale distribution, and government channels. Retail and e-commerce sales flow through hyatts.com and the Buffalo storefront with online-only pricing differentiated from phone, fax, email, and in-store pricing. Wholesale accounts require a $200 first order minimum and $1,000 annual purchase expectation with Net 30 charge account terms, creating a recurring small-business revenue stream. Federal government sales are conducted via GSA contracts (GS-25F-0008M, GS-35F-0046V, GS00K94AGS5111) for Gerber products, while international customers are served via Amazon marketplace storefronts in Canada, the UK, Germany, France, Italy, Spain, and Australia alongside direct international shipping. Dedicated phone extensions for art (ext. 302), sign products (ext. 301), and technical support (ext. 600) segment the inside sales motion across the three divisions. Go-to-market is multi-channel and relationship-driven rather than technology-driven: there is no proprietary platform, no public API, no mobile application, and no disclosed AI capability.

Name

Hyatts Graphic Supply Co

Legal name

Hyatt's Graphic Supply Co., Inc.

Website

https://hyatts.com

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

51–100 employees

Short description

Hyatts Graphic Supply Co is a family-owned Buffalo, NY retailer and distributor of art supplies, Pantone color matching products, and Gerber signmaking equipment, serving artists, designers, sign makers, government agencies, and wholesale accounts across the US and eight international Amazon marketplaces.

Ownership category

akta.pro rank

Product category

Art Supplies Retail

NAICS

Hobby, Toy, and Game Retailers (45912)

SIC

Retail-Hobby, Toy & Game Shops (5945)

akta.pro primary industry

General Arts & Crafts Supplies Retail (CRALACAA)

Keywords

• Art supplies retail
• Pantone color products
• Signmaking equipment
• Custom picture framing
• Wholesale art distributor

Headquarters

HQ city

Buffalo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Product Sales - Retail: Retail sales of art supplies, sign-making equipment, Pantone products, and framing materials through e-commerce website and physical retail store. Standard pricing for online and in-store purchases.
2. Product Sales - Wholesale: Wholesale/bulk sales to other retailers and commercial customers with volume discounts. Requires $200 first order minimum and $1000 annual purchase expectation for charge accounts.
3. Charge Account Program: Recurring revenue from established business customers on charge accounts with Net 30 terms. Annual repurchase expectation of $1000+ for account maintenance.
4. Government Sales (GSA): Sales to federal government agencies via GSA contracts (GS-25F-0008M, GS-35F-0046V, GS00K94AGS5111) for Gerber products and supplies.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

Hyatts Graphic Supply Co is a family-owned retailer and distributor operating three divisions—ART, PANTONE, and SIGN—offering over 20,000 art supplies, Pantone color matching products, and computer signmaking equipment. The company sells to individual artists, graphic designers, sign makers, government agencies, schools, and resellers through a 42,000 sq ft Buffalo, NY headquarters combining retail showroom, warehouse, custom framing workshop, and shipping operations, supplemented by an e-commerce site and international Amazon storefronts.

Product overview

Hyatts Graphic Supply Co operates three core divisions: ART (artist supplies and picture framing), PANTONE (color matching system products), and SIGN (computer signmaking equipment and materials). The company offers over 20,000 different art supplies and equipment, positioning itself as the largest art supply store between New York City and Chicago. The product portfolio includes professional art materials (paints, brushes, canvas, markers, pens), Pantone color matching products (chip pages, cotton swatches, plastics selectors), signmaking equipment (thermal transfer printers, vinyl cutters, heat presses), and services (custom framing, gift cards). Notable brands featured include Copic Markers, Pantone products, and Gerber equipment. The company operates as a traditional e-commerce and retail business with no AI capabilities or public API.

Differentiator

Problem solved

Functional benefit

Products and services

• ART - Artist Supplies and Picture Framing

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Gerber Scientific ProductscoreChannel Partner/ Reseller/ Distributor · 1 January 2002Hyatt's has been an important national distributor for Gerber Scientific Products since the digital revolution in sign making began in 1984. In 2002, Gerber awarded Hyatt's Platinum Plus Partner recognition for exceptional customer support. Hyatt's has access to all Gerber products and serves customers including traditional sign companies, monument manufacturers, and government installations.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Plaza Art: Mid-Atlantic art supply retailer with stores, custom framing, and educational supply services. Comparable in specialty retail format and framing services but primarily serves the Washington DC/Mid-Atlantic region.

Direct peers

• Dick Blick Art Materials: Largest US art supply retailer with nationwide stores, catalogs, and online sales. Direct competitor in paints, brushes, canvas, and framing; both compete for professional artists, students, and educators.
• Utrecht Art Supplies: Specialty art supply retailer (now part of Dick Blick) targeting professional artists with high-quality paints, brushes, and canvas. Comparable in professional-grade product curation and store-based expertise model.
• Jerry's Artarama: National art supplies retailer offering paints, brushes, canvas, and custom framing online and through retail stores. Closely comparable in product breadth, customer segments (artists and students), and multi-channel approach.
• Nasco Arts and Crafts: Supplier of art materials and educational supplies serving schools, art educators, and consumers. Comparable in serving educational institutions alongside retail customers with bulk and individual pricing tiers.

Broad incumbents

• Amazon Business: Broadline e-commerce platform offering art supplies, Pantone products, and signmaking materials. Competes with Hyatt's on price, selection, and delivery speed across B2B and consumer segments.
• Michaels Companies: North America's largest specialty arts, crafts, and home decor retailer with thousands of stores. Competes with Hyatt's on general arts and crafts supply breadth, particularly with hobbyist consumers and the framing category.
• Hobby Lobby: National arts, crafts, and home decor big-box retailer. Competes on hobbyist-grade art supplies, framing, and seasonal craft categories where Hyatt's customer segments overlap.

Emerging players

• School Specialty: Major distributor of art supplies and educational materials to K-12 schools. Overlaps with Hyatt's Educational Institutions segment and competes for school purchasing contracts and bulk art kit orders.
• B&H Photo Video: Large multi-category retailer with strong design and printing category offering including Pantone products and signmaking supplies. Comparable expertise-led sales model targeting creative professionals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HyattsAllThingsCreative
• Instagraminstagram.com/hyattsallthingscreative
• LinkedInlinkedin.com/company/hyatts-graphic-supply-co-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hyatts Graphic Supply Co