Tender Heart
Tender Heart is a private, Joint Commission accredited home health and hospice agency based in Arlington, Texas. It delivers physician-supervised skilled nursing, therapy, and end-of-life palliative care across eight counties in the Dallas-Fort Worth metroplex under Medicare, Medicaid and private insurance reimbursement.
- Company typePrivate
- Founded2009
- HeadquartersArlington, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Tender Heart does
Tender Heart (legal entity: tenderhearthh.com Corporation, d/b/a Tender Heart Home Health and Hospice, Tender Heart Home Health, Tender Heart Hospice Care, Tenderheart Hospice) is a private, for-profit home health and hospice agency headquartered at 3210 West Park Row Drive, Arlington, Texas. The company operates two core service lines: Tender Heart Home Health delivers physician-supervised skilled nursing, therapy (physical, occupational, speech), wound care, IV therapy, medication management and home health aide support to homebound patients; Tender Heart Hospice Care provides end-of-life palliative care, pain and symptom management, emotional and spiritual support, respite care and bereavement services to terminally ill patients with a life expectancy of six months or less. Both lines are staffed by registered nurses, therapists, social workers, chaplains and trained volunteers operating 24/7 on-call, with hospice enrollment typically occurring within 24 hours of referral and home health initiation within 24-48 hours.
The underlying technology is described as a home healthcare services platform supporting patient care coordination, medical records and 24/7 on-call operations, with no proprietary features or AI capabilities disclosed. The firm is Joint Commission accredited, Medicare- and Medicaid-approved, licensed and certified as a home health agency. Service delivery is regional across eight counties in the Dallas-Fort Worth metroplex (Tarrant, Dallas, Ellis, Navarro, Denton, Hood, Parker and Johnson).
Tender Heart generates revenue through reimbursement from Medicare, Medicaid, private insurance, HMOs and managed care plans under a managed services model. Services are provided at no charge to qualified Medicare and Medicaid beneficiaries, while non-covered patients pay through individual or private insurance plans. Go-to-market is sales-led and referral-based: physicians, hospital discharge planners and nursing facility staff initiate the patient relationship, after which Tender Heart coordinates care under the patient's personal physician. The firm competes in a crowded North Texas home health and hospice market where reputation, accreditation and established referral relationships are the primary differentiators.
Tender Heart firmographics
Firmographics- Name
- Tender Heart
- Legal name
- tenderhearthh.com Corporation
- Website
- https://tenderhearthh.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tender Heart is a private, Joint Commission accredited home health and hospice agency based in Arlington, Texas. It delivers physician-supervised skilled nursing, therapy, and end-of-life palliative care across eight counties in the Dallas-Fort Worth metroplex under Medicare, Medicaid and private insurance reimbursement.
- Ownership category
- akta.pro rank
Tender Heart industry classification
Industry- Product category
- Home Health and Hospice Care Services
- NAICS
- Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Home Hospice Agencies (HLAFAEAC)
- akta.pro secondary industries
- In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)
Keywords
Where Tender Heart is headquartered
LocationHeadquarters
- HQ city
- Arlington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Tender Heart business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Home Health Services: Reimbursement-based revenue from Medicare, Medicaid, private insurance plans, HMOs and managed care plans for homebound patients under physician supervision with skilled needs.
- Hospice Care Services: Reimbursement-based revenue from Medicare, Medicaid, private insurance plans, HMOs and managed care plans for terminally ill patients with life expectancy of six months or less who choose hospice care over curative treatments.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Tender Heart product offering
Product offeringCore offering
Tender Heart is a Joint Commission accredited home health and hospice agency that delivers skilled nursing, physical/occupational/speech therapy, wound care, IV therapy, medication management, and home health aide services to homebound patients under physician supervision across the Dallas-Fort Worth metroplex. It also operates a hospice program providing pain and symptom management, emotional and spiritual support, family caregiver coaching, respite care, and bereavement services to terminally ill patients with a life expectancy of six months or less. Care is delivered directly in patients' residences, with hospice admissions typically initiated within 24 hours of referral.
Product overview
Tender Heart offers two core healthcare services: Tender Heart Home Health and Tender Heart Hospice Care. Home Health provides medical care delivery in patients' homes including skilled nursing, therapy services (physical, occupational, speech), wound care, IV therapy, and medication management under physician supervision. Hospice Care offers end-of-life support including pain/symptom management, emotional and spiritual care, family coaching, respite care, and bereavement support for terminally ill patients with life expectancy of six months or less. Both services are provided by licensed professionals including registered nurses, therapists, social workers, and home health aides.
Differentiator
Problem solved
Functional benefit
Products and services
- Tender Heart Home Health Joint Commission accredited home health care services delivering medical care in patients' homes under physician supervision, including skilled nursing care, therapy services (physical, occupational, speech), wound care, IV therapy, medication management, medical social work, and home health aide support. For homebound patients with a skilled need, admitted typically within 24–48 hours depending on medical needs.
- Tender Heart Hospice Care Hospice and palliative care services focused on comfort and dignity for terminally ill patients with a life expectancy of six months or less, providing pain and symptom management, emotional and spiritual support, family caregiver coaching, respite care, and bereavement support. Delivered by an interdisciplinary team of nurses, social workers, chaplains, and trained volunteers, with hospice typically beginning within 24 hours of referral. Inpatient hospice care is available when symptoms become difficult to manage at home.
Quantifiable outcome
- Hospice care typically begins within 24 hours of referral
- +1 more outcomes
Companies that use Tender Heart
Customer profileSegments2 records
Ideal customer profiles2 records
Tender Heart technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Tender Heart partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights3 records
Tender Heart competitors and assessment
Company assessmentDirect peers
- VITAS Healthcare (Chemed): VITAS Healthcare is the largest U.S. hospice provider, a subsidiary of Chemed Corporation. Directly comparable to Tender Heart's hospice service line, serving terminally ill patients via Medicare hospice benefit with interdisciplinary clinical teams.
- Aveanna Healthcare: Aveanna Healthcare is a home health and hospice operator with Texas locations. It serves a similar patient population (elderly and medically complex homebound patients) under the same Medicare reimbursement framework as Tender Heart.
- Gentiva Hospice: Gentiva is a national hospice and home health operator with strong Texas presence. It competes for hospice referrals from hospitals and physicians in the same DFW market as Tender Heart.
Broad incumbents
- BrightSpring Health Services: BrightSpring is a publicly traded diversified home and community-based services provider with home health and hospice operations across multiple states. Comparable to Tender Heart in service line breadth and the home-based delivery model.
- Kindred at Home (Humana): Kindred at Home, owned by Humana/CenterWell, is a national home health and hospice provider with significant Texas operations. Competes with Tender Heart for physician referrals and hospice census across the same payer mix.
- Amedisys: Amedisys is one of the largest U.S. home health and hospice operators with multi-state coverage including Texas. It directly competes with Tender Heart in the same Medicare-funded home health/hospice space and is the leading scalable benchmark for the category.
- Compassus: Compassus is a national hospice, palliative, and home health provider operating in multiple states including Texas. Directly comparable to Tender Heart's hospice and home health service model and Medicare-reimbursement structure.
- LHC Group (Optum): LHC Group, now part of Optum/UnitedHealth, operates one of the largest home health and hospice footprints nationwide with established Texas coverage. Comparable as a multi-state, Medicare-driven home health and hospice agency.
- Enhabit Inc. Enhabit is a publicly traded home health and hospice provider spun off from Encompass Health, operating across dozens of states including Texas. Directly comparable to Tender Heart in service offering, patient population, and Medicare reimbursement model.
- Texas Home Health (a division of SHP/AccentCare affiliate providers): AccentCare and affiliated regional Texas home health operators compete directly with Tender Heart in DFW-area physician referral channels under similar Medicare home health and hospice PPS dynamics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Tender Heart social profiles
Digital presenceTender Heart compliance and trust
Trust signalCompliance3 records
Tender Heart financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tender Heart leadership team
Management profileNumber of profiles
Tender Heart funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tender Heart M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tender Heart
What does Tender Heart do?
Tender Heart is a Joint Commission accredited home health and hospice agency that delivers skilled nursing, physical/occupational/speech therapy, wound care, IV therapy, medication management, and home health aide services to homebound patients under physician supervision across the Dallas-Fort Worth metroplex. It also operates a hospice program providing pain and symptom management, emotional and spiritual support, family caregiver coaching, respite care, and bereavement services to terminally ill patients with a life expectancy of six months or less. Care is delivered directly in patients' residences, with hospice admissions typically initiated within 24 hours of referral.
Is Tender Heart a public or private company?
Tender Heart is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tender Heart founded?
Tender Heart was founded in 2009. It employs 11 to 50 people.
Where is Tender Heart based?
Tender Heart is headquartered in Arlington, United States, in the North America region.
How does Tender Heart make money?
Two revenue lines are on record. Home Health Services are the primary driver. The others are hospice Care Services.
Who are Tender Heart's main competitors?
Direct peers on record are VITAS Healthcare (Chemed), Aveanna Healthcare and Gentiva Hospice. Broad incumbents are BrightSpring Health Services, Kindred at Home (Humana), Amedisys, Compassus, LHC Group (Optum), Enhabit Inc. and Texas Home Health (a division of SHP/AccentCare affiliate providers).
Does Tender Heart have an API?
No public API is recorded for Tender Heart.
What industry is Tender Heart in?
Tender Heart's product category is Home Health and Hospice Care Services. Its primary akta.pro industry code is HLAFAEAC, Home Hospice Agencies, with a secondary code of HSABAFAL, In-Home Hospice Nursing Visits (RN/LPN). Its NAICS code is 62161 and its SIC code is 8082.