National Consortium of Telehealth Resource Centers

What National Consortium of Telehealth Resource Centers does

The National Consortium of Telehealth Resource Centers (NCTRC) is a federally-funded nonprofit consortium that operates as an affiliation of 14 Telehealth Resource Centers (12 regional centers covering all U.S. states and territories, plus 2 national centers). It is funded entirely through cooperative agreements from the Health Resources and Services Administration (HRSA), Office for the Advancement of Telehealth, administered via grant #U6743496. NCTRC provides free technical assistance, consultation, educational resources, webinars, and success stories to healthcare organizations and providers seeking to implement or expand telehealth programs, with a particular focus on rural and underserved communities.

The consortium's core service offering includes telehealth consultation services, educational materials (fact sheets, FAQs, toolkits), monthly newsletters, a webinar series covering billing, coding, policy, and implementation topics, and a library of success stories from healthcare providers. Its technology stack is not proprietary — the organization distributes information resources via a central website, email, social media channels, and live events. The two national centers specialize in policy analysis (Center for Connected Health Policy) and technology assessment (Telehealth Technology Assessment Resource Center), supporting the 12 regional centers and the broader healthcare ecosystem.

NCTRC generates no commercial revenue from its service recipients; all services are provided at no cost. Its sole revenue mechanism is federal grant funding from HRSA, distributed across the 14 centers via individual cooperative agreements. The consortium's go-to-market approach is community-led and educational rather than sales-driven, leveraging its network of regional centers to engage healthcare organizations and providers seeking guidance on telehealth implementation, reimbursement, and policy compliance.

Name

National Consortium of Telehealth Resource Centers

Legal name

National Consortium of Telehealth Resource Centers

Website

https://telehealthresourcecenter.org

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

The National Consortium of Telehealth Resource Centers (NCTRC) is a federally-funded nonprofit consortium of 14 Telehealth Resource Centers that provides free technical assistance, educational resources, and consultation to healthcare organizations implementing telehealth programs, primarily serving rural and underserved communities across the United States.

Ownership category

akta.pro rank

Headquarters

HQ city

Sacramento

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Funding: NCTRC is funded through cooperative agreements from the Health Resources and Services Administration (HRSA), Office for the Advancement of Telehealth. The organization provides its services at no cost to healthcare organizations and providers. The goal is to increase the consistency, efficiency, and impact of federally funded telehealth technical assistance services.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

NCTRC delivers free telehealth technical assistance to healthcare organizations and providers through a network of 14 Telehealth Resource Centers. Services include one-on-one program consultation, reimbursement and policy guidance, technology assessment, educational resources (fact sheets, toolkits), monthly newsletters, a recurring webinar series, and documented success stories. The offering is federally funded and provided at no charge to recipients.

Product overview

The National Consortium of Telehealth Resource Centers (NCTRC) is a collaborative of 14 Telehealth Resource Centers — 12 regional centers and 2 national centers — funded by the U.S. Department of Health and Human Services and Health Resources and Services Administration. The consortium provides a unified platform of telehealth consultation, educational resources, news, and webinar series to help rural and underserved communities plan and implement telehealth programs. The service offering consists of consultation services, educational resources (fact sheets, FAQs, toolkits), monthly newsletters, webinar series, and success stories. The 12 regional centers provide geographically-targeted support across all U.S. states and territories, while the 2 national centers focus on policy (Center for Connected Health Policy) and technology assessment (Telehealth Technology Assessment Resource Center).

Differentiator

Problem solved

Functional benefit

Products and services

• Telehealth Consultation Services

Quantifiable outcome

• NCTRC facilitated free telehealth capabilities and training for up to 360 physician practices in rural Georgia
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Southeastern Telehealth Resource CentercoreStrategic or Co-development PartnerRegional TRC serving Georgia, South Carolina, Alabama, Florida, Puerto Rico, and US Virgin Islands. Collaborated with Georgia Rural Health Innovation Center on COVID-19 telehealth response and Pediatric Mental Health Initiative programs.
• Great Plains Telehealth Resource & Assistance Center (gpTRAC)coreStrategic or Co-development PartnerRegional TRC serving North Dakota, South Dakota, Minnesota, Iowa, Wisconsin, and Nebraska. Shares telehealth experiences through webinars and presentations; Marshfield Clinic director serves on gpTRAC Program Advisory Council.
• Center for Connected Health PolicycoreStrategic or Co-development PartnerNational Policy Center serving all TRCs nationally. Provides telehealth policy analysis, monitoring of policy changes including PHE unwinding, Medicare telehealth waivers, and state-level policy developments.
• Telehealth Technology Assessment Resource CentercoreStrategic or Co-development PartnerNational Technology Center serving all TRCs nationally. Provides technology assessment resources and guidance for telehealth technology selection and implementation.
• Georgia Rural Health Innovation CenterminorStrategic or Co-development PartnerLocated at Mercer University School of Medicine. Collaborated with SETRC to implement telehealth programs serving up to 360 rural Georgia physician practices during COVID-19 pandemic.

Scale indicators2 records

Recent moves3 records

Expansion highlights5 records

Direct peers

• Alliance for Connected Care: A 501(c)(3) telehealth policy advocacy coalition focused on removing regulatory barriers to connected care. Comparable to NCTRC's National Policy Center (CCHP) in its federal lobbying and policy analysis role, particularly around Medicare and Medicaid telehealth waivers.
• National Rural Health Association: NRHA is a nonprofit dedicated to rural health access, advocacy, and education. It is comparable in serving the same rural/underserved provider base that NCTRC targets, with overlapping educational programs and a shared mission of addressing geographic care disparities through policy and capacity building.
• American Telemedicine Association: ATA is the primary U.S. membership association promoting telehealth adoption through advocacy, education, and industry events. It overlaps directly with NCTRC on educational programming (webinars, conferences), policy advocacy, and serving as a clearinghouse of telehealth resources for providers.

Broad incumbents

• HIMSS (Healthcare Information and Management Systems Society): The largest health IT professional society globally. HIMSS overlaps with NCTRC through educational content, digital health summits, and policy advocacy for health IT infrastructure—though it serves a much broader digital health agenda beyond telehealth specifically.

Emerging players

• DirectTrust: A nonprofit industry alliance advancing health information exchange and interoperability standards. Comparable as a federally-relevant nonprofit consortium supporting digital health infrastructure, with overlap to NCTRC's technology assessment work on telehealth platform interoperability.
• Center for Telehealth & eHealth Law: A nonprofit focused on legal, regulatory, and policy analysis for telehealth. It overlaps with NCTRC's CCHP-driven policy advisory function, serving providers and policymakers with reimbursement and compliance guidance for telehealth programs.
• URAC: An independent healthcare accreditation organization with a telehealth accreditation program. Comparable to NCTRC in setting quality and operational standards for telehealth programs, though URAC charges providers for accreditation services rather than offering free technical assistance.

Others

• Health Information Management Systems Society (HIMSS) - Digital Health Advisory: Listed separately to avoid duplicate; included as an ecosystem participant that provides paid telehealth consulting and maturity assessments complementary to NCTRC's free services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TheNCTRC
• YouTubeyoutube.com/c/NCTRC
• Facebookfacebook.com/TheNCTRC
• LinkedInlinkedin.com/company/thenctrc/about

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries14 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about National Consortium of Telehealth Resource Centers