EServiceware
eServiceware is a Dutch Visma implementation partner and AccountView Expert Center that resells, hosts, implements, and supports Visma accounting and ERP software for Dutch SMBs, administrative offices, and hospitality/wholesale firms.
- Company typePrivate
- Founded2000
- HeadquartersRotterdam, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What EServiceware does
eServiceware.com BV is a Dutch privately held company founded in 2000 and headquartered in Rotterdam. It operates as a certified Visma implementation partner and has been a Visma AccountView Expert Center for 23 consecutive years, recognized by Visma as Partner of the Year in 2019, 2020, and 2021. The company is one of the largest AccountView partners in the Netherlands, with a small team of certified Visma consultants led by director Petra de Mol. Its core business is reselling, implementing, hosting, and supporting Visma's business software portfolio—primarily AccountView, with adjacent offerings in Visma.net Financials, scan-and-recognize solutions, training, and tiered support contracts (Bronze, Silver, Gold).
The technology foundation is built on Visma's accounting and ERP software, deployed either on-premise or through eServiceware's own cloud datacenter (operational since 2000) with two-factor authentication via DUO. The company integrates complementary Visma ecosystem tools—Visma AutoInvoice, Visma Approval, ScanSys ImageCapture, and Visma Mobile Scanner—into invoice digitization and approval workflows, and uses Anydesk for remote support. Distribution is direct and consultative: own certified consultants run free advice sessions, demos, and on-site implementations, with first implementation day always on customer location. As of January 2026, eServiceware transferred its Visma Net and Severa service operations to Arch-IT to refocus on its core AccountView business.
Revenue is generated through a mix of one-time software licensing and implementation fees, recurring monthly cloud hosting subscriptions (€45 per 2FA user per month plus €5 per additional device), annual tiered support contracts (12–18% of AccountView license value), and pay-as-you-go training. The customer base is concentrated in Dutch small and medium-sized businesses (MKB), administrative offices (administratiekantoren), and select verticals including hospitality and wholesale/logistics. Named customers include Hampshire Hotels, Het Rijk Golfbanen, Topa Import, and ICS Vertex. The go-to-market is exclusively domestic (Netherlands), with no disclosed geography expansion plans.
EServiceware firmographics
Firmographics- Name
- EServiceware
- Legal name
- eServiceware.com BV
- Website
- https://eserviceware.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- eServiceware is a Dutch Visma implementation partner and AccountView Expert Center that resells, hosts, implements, and supports Visma accounting and ERP software for Dutch SMBs, administrative offices, and hospitality/wholesale firms.
- Ownership category
- akta.pro rank
Where EServiceware is headquartered
LocationHeadquarters
- HQ city
- Rotterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
EServiceware business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Software Licensing & Implementation: Resale and implementation of Visma AccountView software to Dutch SMEs and administrative offices
- Cloud Hosting (AccountView Online): Monthly subscription for cloud-hosted AccountView, priced per 2FA user plus additional devices. Includes installation fee.
- Support Contracts (Bronze, Silver, Gold): Tiered support contracts with pricing as percentage of AccountView license value (12% Silver, 18% Gold) or per-question pricing (€37.50 per 15-minute consultation). Bronze offers unlimited phone support for all Visma solutions.
- Training Services: In-person and online training courses on AccountView functionality including beginner, professional, reporting, and tips & tricks sessions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | AccountView Online Cloud - €45 per 2FA user per month + €5 per extra device |
| Subscription | Annual | Bronze Support - Unlimited phone support for all Visma solutions |
| Subscription | Annual | Silver Support (AccountView only) - 12% of license value |
| Subscription | Annual | Gold Support (AccountView only) - 18% of license value |
| Other | Pay-as-you-go | Aan de slag met AccountView training - Full day |
| Other | Pay-as-you-go | Tips & Trucs in AccountView training - 2 hours |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
EServiceware product offering
Product offeringCore offering
eServiceware is a Dutch certified Visma implementation partner and AccountView Expert Center that resells, implements, hosts, trains, and supports Visma AccountView (Windows-based accounting and business administration software) and adjacent Visma.net Financials solutions. The company provides cloud hosting from its own datacenter (since 2000), scan-and-recognize invoice automation, tiered support contracts, and instructor-led training services primarily to Dutch SMEs, administrative offices, and hospitality/wholesale organizations.
Product overview
eServiceware is a Dutch Visma implementation partner and AccountView Expert Center (recognized for 23 consecutive years) that primarily resells, implements, hosts, and supports Visma's portfolio of business software. The core product is AccountView — a Windows-based accounting and business administration software offered both on-premise and as a cloud-hosted service via eServiceware's own datacenter. The product portfolio is organized around three pillars: (1) AccountView in on-premise and cloud forms, (2) a suite of scan-and-recognize solutions (Visma AutoInvoice, Visma Approval, ScanSys ImageCapture, Visma Mobile Scanner) for invoice digitization and approval workflows, and (3) higher-tier cloud ERP through Visma.net Financials as a full successor to AccountView. These are complemented by tiered support contracts (Brons, Zilver, Goud), instructor-led and online training courses, and a free knowledge portal. The company also offers implementation consulting, having conducted successful implementations since 2000. Adjacent sub-brands include Visma eAccounting (SMB accounting), Visma Advisor/Accountancy (practice management), and Visma.net Approval (approval workflows).
Differentiator
Problem solved
Functional benefit
Products and services
- AccountView User-friendly Windows business software for entrepreneurs and administrative offices covering bookkeeping, invoicing, reporting, and financial administration; offered both on-premise and in the cloud through eServiceware.
- AccountView Cloud (Hosting) Cloud-hosted deployment of AccountView via eServiceware's own datacenter, providing workplace-independent access, automatic updates, no hardware investments and DUO two-factor authentication; priced at €45 per 2FA user per month plus €5 per extra device, with one-time setup from €349.
- Visma.net Financials Full cloud ERP positioned by eServiceware as the complete cloud successor to AccountView, designed for working across multiple administrations simultaneously on a single chart of accounts with automatic inter-company postings; targeted at multi-property hospitality groups and multi-company organizations.
- AccountView Trainingen (Training Courses)
Quantifiable outcome
- 23 consecutive years as Visma AccountView Expert Center
- +1 more outcomes
Companies that use EServiceware
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
EServiceware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature2 records
EServiceware partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Visma SoftwarecoreeServiceware is a certified Visma implementation partner and Expert Center, authorized to resell and implement Visma AccountView, Visma.net Financials, and related Visma products. They have been recognized as Partner of the Year multiple times (2019, 2020, 2021) and Visma.Net ERP Partner of the Year 2020. The partnership is the core of their business.
- Visma SoftwarecoreVisma is the software vendor whose products (AccountView, Visma.net) form the foundation of eServiceware's service offerings. Listed as sub-processor in privacy documentation.
- OmniboostminorPartnership for hotel groups to transition to Visma software solutions, with Omniboost supporting PMS integrations for hospitality customers.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
EServiceware competitors and assessment
Company assessmentMarket position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key highlights6 records
Customer concentration
EServiceware social profiles
Digital presenceEServiceware financial estimates
Financial estimateRevenue estimate
Valuation estimate
EServiceware leadership team
Management profileNumber of profiles
Profiles8 records
EServiceware funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EServiceware M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EServiceware
What does EServiceware do?
eServiceware is a Dutch certified Visma implementation partner and AccountView Expert Center that resells, implements, hosts, trains, and supports Visma AccountView (Windows-based accounting and business administration software) and adjacent Visma.net Financials solutions. The company provides cloud hosting from its own datacenter (since 2000), scan-and-recognize invoice automation, tiered support contracts, and instructor-led training services primarily to Dutch SMEs, administrative offices, and hospitality/wholesale organizations.
Is EServiceware a public or private company?
EServiceware is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was EServiceware founded?
EServiceware was founded in 2000. It employs 11 to 50 people.
Where is EServiceware based?
EServiceware is headquartered in Rotterdam, Netherlands, in the Europe region.
How does EServiceware make money?
Four revenue lines are on record. Software Licensing & Implementation is the primary driver. The others are cloud Hosting (AccountView Online), support Contracts (Bronze, Silver, Gold) and training Services.
Does EServiceware have an API?
No public API is recorded for EServiceware.