Customer Plus
Customer Plus is a UK-based boutique business consulting firm in Duffield offering strategy, learning, development, research, training, and communications services, operating since 2006 under founder and director Richard Beevers at a headcount of 11-50.
- Company typePrivate
- Founded2006
- HeadquartersDuffield, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Customer Plus does
Customer Plus is a private, founder-led business consulting firm headquartered in Duffield, United Kingdom, that has been operating since 2006. According to its stated profile, the firm delivers work across six interrelated service lines: strategy, learning, development, research, training, and communications. Its website domain is customerplus.co.uk, and Richard Beevers serves as founder and director, establishing a concentrated leadership model typical of boutique advisory firms.
The firm's scale is small, with a stated headcount band of 11-50 employees, consistent with a boutique consultancy that relies on partner-led engagement rather than scaled delivery. The available source data does not surface any named clients, pricing models, contract structures, or productized offerings, and the firm's primary website displays only a verification/loading page rather than substantive marketing or service content. There are no disclosed technology platforms, proprietary tools, AI/ML systems, certifications, or integration partners in the data set.
Operationally, the firm is classified as a for-profit private company with no disclosed parent, subsidiaries, funding rounds, mergers and acquisitions, regulatory actions, or leadership changes beyond its founding. No revenue, pricing, customer concentration, or growth signals are present in the available data, which materially limits any quantitative assessment. The commercial model is best characterized as time-and-materials consulting delivery typical of UK boutique advisory firms, but this is inferred from the consulting service description rather than disclosed.
Customer Plus firmographics
Firmographics- Name
- Customer Plus
- Website
- https://customerplus.co.uk
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Customer Plus is a UK-based boutique business consulting firm in Duffield offering strategy, learning, development, research, training, and communications services, operating since 2006 under founder and director Richard Beevers at a headcount of 11-50.
- Ownership category
- akta.pro rank
Customer Plus industry classification
Industry- Product category
- Business Consulting
- NAICS
- Management Consulting Services (54161), Marketing Consulting Services (541613)
- SIC
- Services-Management Consulting Services (8742), Services-Management Services (8741)
- akta.pro primary industry
- Customer, Marketing & Sales Consulting (BPAHACAG)
- akta.pro secondary industries
- Customer Success (Adoption, Retention & Expansion) (EDABABAG), Collections, Billing & Payment Support Customer Service (EDABACAH)
Keywords
Where Customer Plus is headquartered
LocationHeadquarters
- HQ city
- Duffield
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
Customer Plus business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Customer Plus product offering
Product offeringCore offering
Customer Plus is a UK-based business consulting firm that provides advisory and delivery services across strategy, learning, development, research, training, and communications. It sells these consulting engagements to business clients seeking external expertise to address strategic, capability-building, and stakeholder communication needs.
Differentiator
Problem solved
Functional benefit
Products and services
- Strategy Consulting Advisory support to business clients on strategic direction, planning, and decision-making. Targeted at UK-based business clients seeking external strategic guidance.
- Learning and Development Consulting Design and advisory services for client learning and development programmes, helping organisations build internal capability. Targeted at UK businesses with L&D needs.
- Corporate Training Delivery Delivery of training programmes for client staff, providing structured workforce learning. Targeted at UK business clients needing external training delivery.
- Business Research Services Research services delivered to business clients to inform strategic and operational decisions. Targeted at UK business clients requiring independent market or business research.
- Communications Consulting Advisory and delivery support for client communications needs, including internal and stakeholder messaging. Targeted at UK business clients needing external communications expertise.
Companies that use Customer Plus
Customer profileIdeal customer profiles1 record
Customer Plus technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Customer Plus partnerships and signals
Strategic signalRecent moves1 record
Expansion highlights1 record
Customer Plus competitors and assessment
Company assessmentRegional players
- Aspire Customer Care Services: UK-based customer experience and customer service consulting firm targeting the same UK mid-market customers that Customer Plus would serve.
Direct peers
- Ember CX: Customer experience strategy, research and training consultancy with a similar boutique profile and service mix to Customer Plus.
- Beyond Philosophy: Customer experience strategy and training firm combining advisory with capability-building, directly comparable to Customer Plus's strategy + training offering.
- The Foundation (Customer Experience): UK-based customer experience strategy and training consultancy of similar size and positioning to Customer Plus, focused on training and capability uplift.
- The Customer Principle: UK-based specialist customer experience and service strategy consultancy of comparable size to Customer Plus, operating in the same customer-strategy niche.
- Customer Faithful: Boutique customer experience research, strategy and training consultancy that closely mirrors Customer Plus's mix of customer research, strategy and learning services.
Broad incumbents
- Sabio Group: UK-headquartered customer experience solutions and services provider, much larger than Customer Plus but competing for similar customer-strategy and training budgets.
- Deloitte Digital (UK): Big-four consulting practice with a large UK customer strategy and transformation practice, representing the upper end of competition for mid-market engagements.
- PwC UK Customer Practice: Big-four customer experience and operations consulting arm in the UK, competing for the same enterprise customers at the larger end of the market.
- KPMG UK Customer & Operations: Big-four customer strategy and operations practice that frequently competes with boutique consultancies for UK customer transformation mandates.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights4 records
Customer concentration
Customer Plus social profiles
Digital presenceCustomer Plus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Customer Plus leadership team
Management profileNumber of profiles
Profiles1 record
Customer Plus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Customer Plus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Customer Plus
What does Customer Plus do?
Customer Plus is a UK-based business consulting firm that provides advisory and delivery services across strategy, learning, development, research, training, and communications. It sells these consulting engagements to business clients seeking external expertise to address strategic, capability-building, and stakeholder communication needs.
Is Customer Plus a public or private company?
Customer Plus is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Customer Plus founded?
Customer Plus was founded in 2006. It employs 11 to 50 people.
Where is Customer Plus based?
Customer Plus is headquartered in Duffield, United Kingdom, in the Europe region.
Who are Customer Plus's main competitors?
Aspire Customer Care Services is listed as a regional player. Direct peers are Ember CX, Beyond Philosophy, The Foundation (Customer Experience), The Customer Principle and Customer Faithful. Broad incumbents are Sabio Group, Deloitte Digital (UK), PwC UK Customer Practice and KPMG UK Customer & Operations.
Does Customer Plus have an API?
No public API is recorded for Customer Plus.
What industry is Customer Plus in?
Customer Plus's product category is Business Consulting. Its primary akta.pro industry code is BPAHACAG, Customer, Marketing & Sales Consulting, with a secondary code of EDABABAG, Customer Success (Adoption, Retention & Expansion). Its NAICS code is 54161 and its SIC code is 8742.