What Karlovacka Banka does

Karlovačka banka d.d. (operating as Kaba) is a private regional bank headquartered in Karlovac, Croatia, with a lineage tracing to the 1856 founding of Karlovačka štedionica and a modern entity established in 1955. The bank serves two primary customer segments — retail customers (Građanstvo) and corporate/business entities (Poslovni subjekti) — through 11 physical branches across Croatian cities (Karlovac, Zagreb, Rijeka, Duga Resa, Ozalj, Jastrebarsko, Slunj, Ogulin, Draganić, Žakanje, Topusko), complemented by digital channels including e-Kaba internet banking and mBank/Kaba mBank mobile banking. It is licensed and supervised by the Croatian National Bank (HNB), uses SWIFT BIC KALCHR2X for international messaging, is GDPR-compliant with an appointed DPO, and delisted its shares from the regulated market in December 2020.

The product set spans core retail banking (current accounts, giro accounts, retiree accounts, SEPA direct debits), a vista and term savings book in EUR and foreign currency, an array of housing loans anchored by the Kaba+ fixed-rate product at 2.99%, non-purpose loans (Kaba+, mortgage, Lombard, retiree), vehicle loans, and Visa/Mastercard debit and credit cards with Mastercard Identity Check (3D Secure). Corporate offerings include transaction accounts, domestic and FX payment services, short- and long-term credit lines, overdrafts, treasury (Riznica), bank guarantees and letters of credit, bill discounting (eskont mjenica), and business cards. Underlying technology comprises a standard retail/corporate banking core with a PSD2-compliant XS2A API (Berlin Group NextGenPSD2 XS2A v1.3.8 and Croatian Banking Association PSD2 spec), supporting AIS, PIS, and Confirmation of Funds for eIDAS-certified Third Party Providers via a Sandbox.

The revenue model is a classic spread-plus-fee bank: primary income from net interest on the lending book (housing at 2.99% fixed, consumer, mortgage, Lombard, vehicle, SME and corporate credit lines), with secondary fee and commission income from payment services, account maintenance, card issuance, guarantees, letters of credit, and safe deposit box rentals, supplemented by funding costs on retail and corporate deposits. Go-to-market is sales-led and branch-anchored, augmented by digital self-serve (internet/mobile banking), PSD2 channel partnerships, and a published PSD2 API. Customer support is delivered via a toll-free line (0800 417 336), functional email aliases (krediti@, platni_promet@, zastita.osobnih.podataka@), and the local branch network.

Name

Karlovacka Banka

Legal name

Karlovačka banka d.d.

Website

https://kaba.hr

Company type

Private

Founded year

1856

Operating status

Operating

Headcount range

251–500 employees

Short description

Karlovačka banka d.d. is a private Croatian regional bank, founded in 1856 and headquartered in Karlovac, that provides retail and SME banking services — current and savings accounts, housing and consumer loans, cards, payment services, guarantees, and PSD2 open-banking — across 11 branches in Croatia.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Depository Credit Intermediation (5221), Savings Institutions and Other Depository Credit Intermediation (522180), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards) (FSABAIAB)

akta.pro secondary industries

Structured Trade & Export Credit (ECA-backed, Structured Solutions) (FSABAHAJ), General-Purpose Debit Card Schemes (FSAMAAAB), A2A Checkout & Merchant Acceptance Solutions (FSAMAFAF)

Keywords

• Retail banking services
• Corporate banking solutions
• Housing loan products
• Payment processing services
• PSD2 open banking API

Headquarters

HQ city

Karlovac

HQ country

Croatia

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income from Lending: Primary revenue source from interest income on housing loans, non-purpose loans, mortgage loans, lombard loans, consumer loans, business loans, overdraft facilities, and credit lines. The bank offers fixed-rate housing loans starting at 2.99% and various credit products for both retail and corporate segments.
2. Fee and Commission Income: Income from payment services (domestic and international transactions), account maintenance fees, card fees (Visa, Mastercard), guarantee and letter of credit fees, safe deposit box rentals, and other banking service charges.
3. Deposit Taking and Savings: Accepts deposits from retail and corporate clients including a vista savings, term savings in EUR, and foreign currency savings. Pays interest on deposits.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Karlovačka banka d.d. is a Croatian regional bank that accepts deposits and provides payment accounts, lending products, payment services, cards, savings, and trade finance to both retail customers (Građanstvo) and business entities (Poslovni subjekti), delivered through 11 physical branches, internet and mobile banking platforms, and a PSD2-compliant open banking API. Core offerings span current and giro accounts, housing loans (fixed from 2.99%), non-purpose and vehicle consumer loans, term and a-vista savings, Visa and Mastercard cards, safe deposit boxes, domestic and foreign-payment services including SEPA, and corporate credit, treasury, guarantees, letters of credit, and bill discounting.

Product overview

Karlovacka Banka is a regional private Croatian bank operating since 1856 with branches across Karlovac, Zagreb, Rijeka, and surrounding areas. The bank offers a comprehensive suite of banking products including personal and business current/giro accounts, housing loans (Stambeni krediti Kaba+ with fixed rates from 2.99%), non-purpose loans, vehicle loans, and various savings products. Digital banking services include e-Kaba internet banking and mBank mobile banking with 24/7 access. Card services encompass Visa and Mastercard debit and credit cards with Mastercard Identity Check security. Corporate services include payment services, treasury (Riznica), guarantees, and bill discounting. The bank provides digital tools (credit, savings, IBAN, and currency calculators) and operates a real estate catalog. Open banking is supported via PSD2-compliant API enabling third-party provider integration. Services are available in Croatian and English through branch network, digital channels, and customer support.

Differentiator

Problem solved

Functional benefit

Products and services

• e-Kaba Internet Banking Web-based internet banking for citizens (and a separate version for business entities) that enables account management, domestic and international payments, foreign currency transactions, standing orders, and transaction reporting. Targeted at individuals and corporate customers who want self-service digital banking via web browser with smart-card / token authentication.
• mKaba / Kaba mBank Mobile Banking Mobile banking application for citizens and business users providing on-the-go access to account balances, payment initiation, and core banking services on smartphones and tablets.
• Tekući račun (Personal Current Account) Personal current account for everyday banking transactions, salary deposits, payment services, and optional overdraft facility for individual customers.
• Žiro račun (Giro Account) Giro account for individual citizens who do not have a standard employment-based current account, enabling basic payment services.
• Tekući račun za umirovljenike (Current Account for Retirees) Current account tailored for retirees with pension-deposit features and related banking services.
• Paket tekućeg računa (Current Account Packages) Bundled current-account packages for individual customers, combining core banking services into packaged offerings.
• Trajni nalog / SEPA izravna terećenja (Standing Orders / SEPA Direct Debits) Standing-order and SEPA direct-debit services for citizens to automate recurring payments against their current accounts.
• Stambeni krediti Kaba+ (Housing Loans Kaba+) Premium-segment housing mortgage with a fixed 2.99% interest rate for the entire loan term, available for property purchase (with or without renovation), land purchase and development, construction, renovation, refinancing, and deposit financing. Requires minimum monthly income of 900 EUR after obligations.
• Stambeni krediti (Standard Housing Loans) Standard-segment housing mortgage with fixed interest rate from 2.99%, requiring minimum monthly income of 300 EUR and creditworthiness approval.
• Stambeni krediti s kombiniranom kamatnom stopom (Combined-Rate Housing Loans) Housing mortgage combining a fixed 2.89% rate for the first 60 months followed by a variable annual rate of 3.58% for the remaining term; minimum monthly income of 300 EUR.
• Subvencionirani stambeni krediti (Subsidized Housing Loans) Subsidized housing loan product administered by the bank under government-supported mortgage subsidy programs.
• Nenamjenski krediti (Non-Purpose Consumer Loans) Unsecured personal loans without a specified purpose, including Kaba+ premium, standard non-purpose, mortgage-backed (hipotekarni), lombard, and retiree variants with flexible terms.
• Krediti za kupnju motornih vozila (Vehicle Purchase Loans) Personal loan product dedicated to financing the purchase of motor vehicles by individual customers.
• ON-LINE krediti (Online Loans) Online-initiated loan product with fixed interest rate, originated through the e-Kaba online banking service or at bank branches, designed for fast one-click digital loan realization for individual customers.
• Krediti za podmirenje obveza u banci (Loan Repayment / Settlement Loans) Personal loan product designed for settling outstanding obligations held by customers at the bank.
• Štednja po viđenju (A Vista Savings) Instant-access savings account for retail customers, with funds available for withdrawal at any time and no notice period.
• Oročena štednja u EUR / stranoj valuti (Term Savings in EUR / Foreign Currency) Time deposits for retail customers in EUR and foreign currency with fixed terms and contractual interest rates; also encompasses children's savings accounts.
• Visa kartica tekućeg računa (Visa Debit Card for Current Account) Visa debit card issued against a customer's current account, used for point-of-sale and online payments linked to the underlying account balance.
• Mastercard revolving/charge kartica (Mastercard Revolving/Charge Credit Card) Mastercard credit card available as revolving or charge variants, allowing flexible repayment terms on revolving balances or full settlement monthly.
• Visa kartica – na rate (Visa Installment Card) Visa card product that allows cardholders to repay transactions in installments rather than as a single monthly payment.
• Mastercard Identity Check / 3D Secure (Usluga sigurnog plaćanja) Card authentication service (Mastercard Identity Check / SecureCode) that confirms online card transactions via SMS one-time password to the cardholder's registered mobile number, using 3D Secure protocol.
• Sefovi (Safe Deposit Boxes) Rental service for safe deposit boxes in bank-secured vaults, providing secure physical storage for valuables, documents, and assets for retail customers.
• Info usluga (Account Information Service) Real-time account information notification service for citizens and business entities, providing electronic alerts and balance / transaction visibility.
• Otvaranje transakcijskog računa (Business Transaction Account Opening) Opening service for business (transaction) accounts including founder's deposit (osnivački polog) and recapitalization (dokapitalizacija) services for business entities.
• Platni promet (Domestic Payment Services) Domestic payment services for business entities in the national currency, including order intake channels and cash-order processing.
• Platni promet u stranoj valuti (Foreign Currency Payment Services) Foreign-currency payment services for business entities enabling domestic and cross-border transactions in non-EUR currencies via e-Kaba / mKaba digital channels.
• SEPA izravna terećenja (SEPA Direct Debits for Business) SEPA direct-debit services for corporate customers supporting standardized euro credit transfers and direct debits across SEPA-participating countries.
• Dugoročno kreditiranje (Long-Term Corporate Lending) Long-term corporate loan product for business entities to finance investment and capital expenditure.
• Kratkoročno kreditiranje (Short-Term Corporate Lending) Short-term corporate loan product to finance working capital and operational needs of business entities.
• Dozvoljeno prekoračenje po poslovnom računu (Business Overdraft Facility) Overdraft facility granted on the business current account, allowing corporate clients to draw beyond their account balance up to an approved limit.
• Kreditne linije u suradnji s drugim institucijama (Cooperative Institutional Credit Lines) Credit lines delivered in cooperation with other institutions, providing access to financing for business entities through partner-funded or syndicated channels.
• Riznica (Corporate Treasury) Corporate cash-management and treasury service for business entities, supporting liquidity optimization and payment workflow control.
• Garancije i akreditivi (Guarantees and Letters of Credit) Issuance of bank guarantees and letters of credit to support business entities in fulfilling trade and contractual obligations domestically and internationally.
• Eskont mjenica (Bill of Exchange Discounting) Trade-bill discounting service enabling business entities to obtain immediate cash by selling trade bills of exchange before maturity.
• Visa Business debitna kartica (Visa Business Debit Card) Visa Business debit card issued against a corporate transaction account for everyday business expense payments.
• Visa Business kartica revolving/charge (Visa Business Revolving/Charge Card) Visa Business credit card offering revolving or charge repayment structures for corporate expense financing.
• Potvrde o poslovanju (Account Operation Confirmations) Standardized bank confirmations for business entities documenting their account operations and banking standing, used for procurement and tendering.
• Izvješćivanje o promjenama na računu (Account Activity Reporting) Standardized reporting product providing business clients with structured information on balance and transaction changes on their corporate accounts.
• PSD2 XS2A Open Banking API PSD2-compliant open banking API enabling licensed Third Party Providers (TPPs) holding valid eIDAS certificates to access Account Information Services (AIS), Payment Initiation Services (PIS), and Confirmation of Funds services, implemented on Berlin Group NextGenPSD2 XS2A Framework Version 1.3.8 and the Croatian Banking Association PSD2 API specification, with a sandbox testing environment for TPPs.
• Katalog nekretnina (Real Estate Catalog) Online catalog of bank-owned residential and commercial properties available for purchase, primarily arising from distressed loan collateral.

Quantifiable outcome

• Fixed housing loan rate from 2.99% - competitive interest rate for property financing
• +1 more outcomes

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Addiko Bank (Croatia): Croatian subsidiary of Austria-based Addiko Bank AG, focused on consumer lending, mortgages, and SME banking with strong digital channels. Comparable retail-and-SME focus with PSD2-enabled digital offerings, competing directly with Karlovačka banka in Croatian retail lending.
• Hrvatska poštanska banka: Mid-sized Croatian state-influenced commercial bank with national branch network, full retail and corporate offerings, and active mortgage business. Comparable in scale and product breadth to Karlovačka banka, with similar positioning targeting retail and SME customers across Croatia.
• Agram banka: Smaller Croatian commercial bank with a focus on retail, SME, and agricultural lending across regional Croatia. Most directly comparable to Karlovačka banka in terms of size band, regional focus, and product mix including housing loans and digital banking.
• J&T banka (Croatia): Croatian subsidiary of J&T Finance Group, offering retail and corporate banking with active mortgage and SME lending franchise. Comparable mid-sized Croatian bank competing in similar retail and corporate segments as Karlovačka banka, with growing digital offering.

Broad incumbents

• Privredna banka Zagreb: Second-largest Croatian bank, subsidiary of Intesa Sanpaolo. Provides retail and corporate banking including mortgages, payments, trade finance, and digital channels — directly comparable products to Karlovačka banka but with national footprint and stronger brand.
• Erste & Steiermärkische Bank: Croatian subsidiary of Erste Group Bank, one of the largest banking groups in Central and Eastern Europe. Offers full retail and corporate banking including housing loans and PSD2-enabled digital services — competes head-on with Karlovačka banka in Croatian retail mortgage and SME segments.
• OTP banka Hrvatska: Croatian subsidiary of Hungarian OTP Bank Group, active in retail, SME, and corporate banking with a strong mortgage franchise. Comparable product set including housing loans, current accounts, and digital banking, but with the backing of a regional CEE banking champion.
• Raiffeisenbank Austria (Croatia): Croatian subsidiary of Raiffeisen Bank International, one of Austria's leading banking groups. Full retail and corporate offering with strong mortgage, SME, and corporate banking presence — competes with Karlovačka banka across the Croatian banking market.
• Zagrebačka banka: Largest Croatian commercial bank, subsidiary of UniCredit Group. Offers the full retail and corporate banking suite across Croatia and competes directly with Karlovačka banka in the Karlovac/Zagreb corridor, but at materially larger scale and with greater digital investment capacity.

Regional players

• Istarska kreditna banka Umag: Small regional Croatian bank headquartered in Istria, serving retail and SME customers with full banking services. Closest like-for-like comparable to Karlovačka banka in terms of private regional bank positioning, scale, and product set — though in a different Croatian region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Karlova%C4%8Dka-banka-dd-858334277702835

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Karlovacka Banka