ACS Courier and Postal Services

What ACS Courier and Postal Services does

ACS Courier and Postal Services (legal name: ACS Ταχυδρομικές Υπηρεσίες Α.Ε.Ε.) is a privately held Greek courier and postal services company operating a pan-Hellenic network. The firm provides domestic express courier services (Door-to-Door, Point-to-Door, and Point-to-Point with same-day and next-day options), international cross-border courier services, and traditional postal products (Advanced Mass Post, Advanced Business Post), alongside adjacent offerings such as bill payment, money transfers, and prepaid cards. Its physical distribution network comprises over 1,000 service points and 60,000+ automated Smartpoint Lockers across Greece, with a separate subsidiary serving Cyprus. The company serves both individual consumers (cash and loyalty-program customers) and corporate clients through credit accounts and the ACS Connect / ACS Web Connect enterprise platforms, and it distributes e-commerce last-mile via the ACS Points Plugin integration for online retailers.

The technology stack centers on a courier management and delivery tracking system integrated with a mobile application, an AI-powered chatbot (ACiStant) for shipment inquiries, and a digital membership card with QR-based discount verification. The locker network enables 24/7 self-service parcel collection and is the operational backbone for e-commerce last-mile. Revenue is generated primarily through transaction-based fees on courier and postal shipments, supplemented by subscription-style ACS Member loyalty discounts (up to 25%), corporate account contracts with negotiated pricing, and a 6.8% fuel surcharge applied since May 2022. Distribution is omnichannel: direct-operated stores, Kiosk Xpress retail partners, automated lockers, mobile app and website booking, and B2B enterprise portals.

Name

ACS Courier and Postal Services

Legal name

ACS Ταχυδρομικές Υπηρεσίες Α.Ε.Ε.

Website

https://acscourier.net

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

ACS Courier and Postal Services is a privately held Greek courier and postal company operating a pan-Hellenic network of 1,000+ service points and 60,000+ automated lockers, serving individual consumers, corporate clients, and e-commerce merchants in Greece and Cyprus.

Ownership category

akta.pro rank

Product category

Courier and Postal Services

NAICS

Couriers and Express Delivery Services (4921), Postal Service (491), Local Messengers and Local Delivery (4922)

SIC

Trucking & Courier Services (No Air) (4210), Services-Direct Mail Advertising Services (7331)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup (TLAAABAL), Direct Mail / Marketing Mail & Bulk Mail Services (TLAAAAAJ)

Keywords

• Express courier delivery
• Parcel locker network
• Postal services
• E-commerce logistics
• International shipping

Headquarters

HQ city

Krionérion

HQ country

Greece

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Domestic Courier Services: Express courier delivery services within Greece including Door-to-Door (D2D), Point-to-Door (P2D), and Point-to-Point (P2P) options with next-day and same-day delivery options.
2. International Courier Services: Cross-border courier and parcel delivery services with customs documentation support.
3. Postal Services: Advanced Mass Post and Advanced Business Post services for bulk mail and business correspondence.
4. ACS Member Loyalty Program: Membership program offering discounts (up to 25%) on courier services with tiered benefits.
5. Additional Services: Bill payment services, money transfers, prepaid cards (Ticketmaster), and insurance services.
6. Corporate Account Services: Credit account services for business customers with negotiated pricing and online management tools.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

ACS Courier and Postal Services is a Greek courier and postal services company that provides domestic and international express parcel delivery (Door-to-Door, Point-to-Door, Point-to-Point), automated Smartpoint Locker-based pickup and drop-off across 60,000+ locations, postal services (Advanced Mass Post, Advanced Business Post), and ancillary services including bill payment, money transfers, and prepaid cards. It serves both individual consumers and corporate customers across Greece and Cyprus.

Differentiator

Problem solved

Functional benefit

Brands

• ACS Smartpoint Lockers: Automated parcel locker service available 24/7 across Greece with over 60,000 locker compartments
• ACS Combo Express
• ACS MediExpress
• ACS Member
• ACS Mobile App
• ACS Connect
• ACS Web Connect
• ACS Points Plugin
• ACS Kiosk Xpress
• ACS DirectPay
• My favourite ACS Locker

Products and services

• Domestic Express Courier Services (Door-to-Door, Point-to-Door, Point-to-Point)
• Same-Day Express Delivery (Door-to-Door)
• International Courier Services
• ACS Smartpoint Lockers
• Advanced Mass Post and Advanced Business Post
• ACS MediExpress
• ACS Combo Express
• ACS Member Loyalty Program
• DirectPay myBills Service
• Money Transfer Services
• Prepaid Cards
• Shipment Insurance
• ACS Connect / ACS Web Connect
• ACS Points Plugin

Quantifiable outcome

• Discounts up to 25% on Point-to-Point services
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

One partnership is on record.

• DirectPaycoreGTM or Marketing Partner · 1 January 2026ACS partnered with DirectPay to offer the 'DirectPay myBills' service at 223 ACS stores, enabling customers to pay bills at ACS locations. The partnership includes promotional drawings for cash prizes to drive adoption.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DHL Express Greece: Greek operations of global integrator DHL offering domestic and international express courier, freight and supply chain solutions. Overlaps with ACS on time-definite express but as a much larger global player with broader portfolio.
• FedEx Greece: Global integrator with Greek operations offering international priority and economy parcel services. Comparable to ACS on cross-border courier but with global scale and broader service portfolio.
• InPost: European leader in out-of-home parcel locker networks and locker-based courier services across multiple European markets. Comparable to ACS Smartpoint Lockers on the parcel locker proposition, with broader multi-country coverage and significantly greater scale.
• UPS Greece: Global integrator with Greek operations offering express parcel, freight, and supply chain services. Competes with ACS on international and time-definite courier segments as part of a global portfolio rather than as a Greece specialist.

Direct peers

• ELTA Courier (Hellenic Post): State-backed Greek national postal and courier operator offering domestic parcel services, locker pickup, and international mail. ELTA Courier is ACS's largest direct competitor in Greece, with regulatory and incumbency advantages.
• Speedex: Greek courier company providing domestic and international parcel delivery, e-commerce logistics and B2B shipping. Directly comparable to ACS on Greek express courier services with overlapping customer segments.
• Skroutz Last Mile (Skroutz): Greek e-commerce logistics arm of Skroutz marketplace, providing last-mile delivery and locker-based fulfillment. Directly comparable to ACS on e-commerce last-mile delivery and locker services within Greece.
• BoxNow: Greek and regional parcel locker network offering out-of-home delivery for e-commerce shippers. BoxNow competes directly with ACS Smartpoint Lockers on the same out-of-home delivery use case in Greece and Cyprus.
• EasyMail: Greek courier company offering domestic and cross-border parcel services with a focus on e-commerce and corporate customers. Directly comparable to ACS on express courier services in the Greek market.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ACSCOURIER
• LinkedInlinkedin.com/company/acs-courier-and-postal-services

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACS Courier and Postal Services