CISSS du Bas-Saint-Laurent

What CISSS du Bas-Saint-Laurent does

CISSS du Bas-Saint-Laurent is a publicly funded integrated health and social services centre (Centre intégré de santé et de services sociaux) serving the Bas-Saint-Laurent region of Quebec, Canada. Established in 2015 under Quebec's LMRSSS healthcare reform, the organization consolidates hospitals, local community service centres (CLSCs), residential long-term care facilities (CHSLDs), rehabilitation centres, and youth protection services under a single regional governance structure. Its service portfolio spans primary care, emergency and hospital care, mental health and suicide prevention, elder care, chronic disease management, vaccination programs, healthy living promotion, organ and tissue donation coordination (with Transplant Québec and Héma Québec), and youth protection. The institution also operates a dedicated English-language services access program for the region's anglophone population. Leadership is held by President Louise Bolduc.

The organization was recently renamed Santé Québec Bas-Saint-Laurent in 2025 as part of a provincial reorganization replacing the CISSS/CIUSSS model with a centralized Santé Québec governance framework. Operationally, the institution runs an official web portal for service information and appointment booking, links residents to the provincial Carnet santé Québec patient record platform, and operates a 24/7 phone consultation line. The organization employs between 5,001 and 10,000 staff across the region and is headquartered in Rimouski.

As a government state entity, CISSS du Bas-Saint-Laurent generates no commercial revenue. It is fully funded through Quebec Ministry of Health and Social Services (MSSS) budget allocations and operates under the Régie de l'assurance maladie du Québec (RAMQ) public payment framework, meaning all services are publicly funded at no direct cost to residents. Its customer base is the entire resident population of the Bas-Saint-Laurent administrative region, with no private enterprise customers, no commercial pricing, and no equity funding. The institution has no disclosed AI/ML capabilities, no patents, and no disclosed commercial technology products beyond standard public-sector service portals.

Name

CISSS du Bas-Saint-Laurent

Legal name

Centre intégré de santé et de services sociaux du Bas-Saint-Laurent

Website

https://cisss-bsl.gouv.qc.ca

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

CISSS du Bas-Saint-Laurent (now Santé Québec Bas-Saint-Laurent) is a Quebec government-funded integrated health and social services authority delivering hospital, primary, mental health, elder care, and youth protection services to the Bas-Saint-Laurent region's residents through a network of hospitals, CLSCs, and residential facilities.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

Health Care and Social Assistance (62), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Other Residential Care Facilities (623990)

SIC

Services-Health Services (8000), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Multi-Campus / Regional CCRC Networks (HLADAEAF)

Keywords

• Public healthcare services
• Hospital and clinical care
• Community health centers
• Social services network
• Preventive health programs

Headquarters

HQ city

Rimouski

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain

Distribution channels3 records

Marketing channels2 records

Core offering

CISSS du Bas-Saint-Laurent (now Santé Québec Bas-Saint-Laurent) is a publicly funded regional integrated health and social services centre that delivers hospital care, primary care through CLSCs (local community service centres), mental health services, preventive health programs, vaccination, organ and tissue donation coordination, youth protection, elder care, and rehabilitation services to the residents of the Bas-Saint-Laurent region of Quebec. Services are delivered directly through a network of hospitals, CLSCs, residential facilities, and rehabilitation centres, and are publicly funded through the Régie de l'assurance maladie du Québec (RAMQ) and the Ministry of Health and Social Services (MSSS).

Product overview

CISSS du Bas-Saint-Laurent is a regional integrated health and social services center (Centre intégré de santé et de services sociaux) providing comprehensive healthcare services to the Bas-Saint-Laurent region of Quebec. The organization operates a web portal offering access to healthcare services including primary care (CLSC), hospital services, mental health services, preventive care, healthy living programs, and specialized services such as organ donation and vaccination. Services are delivered through a network of hospitals, CLSCs, residential care facilities, and rehabilitation centers. The portal connects citizens to the provincial Carnet santé Québec patient platform. This is a public healthcare services organization, not a commercial technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Prélèvements et prise de sang (Blood Tests and Sample Collection) Primary care service offering blood tests and sample collection at CLSC locations across the Bas-Saint-Laurent region for residents requiring laboratory diagnostics.
• Santé mentale positive (Positive Mental Health Services) Mental health promotion and support services for residents of all ages, including psychological well-being resources and school-based mental health programs such as Projet Épanouir.
• Don d'organes et de tissus (Organ and Tissue Donation) Organ and tissue donation program that identifies potential donors, coordinates procurement with Transplant Québec and Héma-Québec, and provides transplantation-related information and registration to residents.
• Saines habitudes de vie (Healthy Living Programs) Public health programs promoting physical activity, nutrition, smoking cessation, and healthy living habits, including programs tailored for seniors in the Bas-Saint-Laurent region.
• Conseils et prévention (Health Advice and Prevention) Preventive health services covering hand hygiene, dental health, environmental health, suicide prevention, homelessness support, cognitive health, fall prevention, and psychological well-being for residents.
• Programme d'accès aux services en langue anglaise (English Language Services Program) Specialized health promotion and service access program providing health advice and healthcare services in English for the English-speaking population of Bas-Saint-Laurent, as part of the 2023-2026 official program document.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Programme d'accès aux services en langue anglaisecoreOthers · 1 January 2023Access program for English-speaking residents of Bas-Saint-Laurent, providing healthcare services in English as per the official program document covering 2023-2026.
• Transplant QuébeccoreStrategic or Co-development PartnerTransplant Québec coordinates organ donation identification and referral for the CISSS du Bas-Saint-Laurent. The partnership involves systematic identification and reference of potential organ donors, with three crucial steps: identification and systematic referral, organ procurement, and transplantation.
• Héma QuébeccoreStrategic or Co-development PartnerHéma Québec manages blood and tissue donation programs. CISSS du Bas-Saint-Laurent participates in tissue donation coordination and refers potential donors to Héma Québec for processing.

Recent moves6 records

Expansion highlights3 records

Direct peers

• CISSS de Chaudière-Appalaches: Quebec integrated health and social services center covering the Chaudière-Appalaches region. Closely comparable in scope, governance structure, and service portfolio to the Bas-Saint-Laurent entity.
• CIUSSS du Saguenay–Lac-Saint-Jean: Quebec integrated health and social services center serving the Saguenay–Lac-Saint-Jean region. Directly comparable as a regional CISSS/CIUSSS successor with similar hospital, CLSC, and CHSLD network structure.
• CIUSSS de la Capitale-Nationale: Quebec integrated university health and social services center covering the Capitale-Nationale region including Quebec City. Similar scope and integration model with broader research mandate.
• CISSS de la Côte-Nord: Quebec integrated health and social services center for the Côte-Nord region. Comparable in serving a predominantly rural, geographically dispersed population with similar workforce challenges.
• CIUSSS de l'Estrie - CHUS: Quebec integrated university health and social services center for the Estrie region. Comparable integrated delivery model with academic/teaching hospital component and full regional service mandate.
• CIUSSS de la Mauricie-et-du-Centre-du-Québec: Quebec integrated university health and social services center covering a multi-region territory with similar hospital, CLSC, and long-term care delivery model.

Regional players

• Vancouver Coastal Health: British Columbia regional health authority serving Vancouver and coastal communities. Comparable in scope as a single regional health authority providing integrated acute, community, and residential care services.
• Nova Scotia Health: Provincial health authority responsible for delivering health services across Nova Scotia. Comparable as a single integrated delivery organization covering an entire province with similar rural-urban mix.

Broad incumbents

• Alberta Health Services: Provincial health authority responsible for delivering health services across Alberta. Operates at much larger scale but follows the same integrated regional delivery model applicable to Canadian publicly funded systems.
• Ontario Health: Provincial health agency overseeing health system planning and delivery in Ontario. Analogous in function to Quebec's Santé Québec, but operating at significantly larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CISSSBSL

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CISSS du Bas-Saint-Laurent