Primary Care Animal Hospital
Primary Care Animal Hospital is a privately held, AAHA-accredited companion animal veterinary practice operating two Long Beach, California locations with 12 veterinarians and ~50 staff, offering wellness care, surgery, diagnostics, urgent care, and alternative therapies to local pet owners.
- Company typePrivate
- Founded2012
- HeadquartersLong Beach, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Primary Care Animal Hospital does
Primary Care Animal Hospital is a privately held, AAHA-accredited companion animal veterinary practice operating two locations in Long Beach, California. The main hospital at 2200 N Lakewood Blvd and the satellite PCAH Bixby Knolls location at 920 E Wardlow Rd collectively employ approximately 50 staff including 12 veterinarians with specializations spanning orthopedic surgery, acupuncture, exotic animal medicine, and emergency care. Service capabilities are anchored by in-house laboratory diagnostics, on-site radiograph and ultrasound imaging with external board-certified radiologist interpretation, a surgical suite supporting orthopedic procedures (TPLO, FHO, fracture repairs) and soft tissue surgery, therapeutic laser therapy, a compounding in-house pharmacy, continuous glucose monitoring for diabetic pets, and end-of-life care.
The business operates on a primarily transactional revenue model with payment due at time of service, supplemented by an annual wellness plan subscription that distributes preventive care costs over 12 months. Ancillary revenue streams include in-house pharmacy sales and financing-enabled higher-ticket transactions through third-party partners CareCredit, Scratchpay, and Cherry. Pricing is not publicly disclosed; estimates are generated per visit. Customer acquisition combines local SEO, Facebook and Instagram presence, an educational blog and pet resource video library, online booking via PetDesk, walk-in urgent care during extended hours (8am-10pm weekdays, 8am-6pm weekends), and community referrals through partnerships with LiveLove Animal Rescue and Long Beach Animal Care Services.
The customer base consists of individual dog and cat owners in the Long Beach metropolitan area, including long-term multi-year clients and time-sensitive urgent care seekers. The practice differentiates itself through AAHA accreditation (held by fewer than 15% of U.S. veterinary hospitals), transparent non-upselling pricing philosophy, evening and weekend operating hours, and a single-roof service breadth that reduces the need for specialist referrals. No parent company, external investors, or funding rounds are disclosed.
Primary Care Animal Hospital firmographics
Firmographics- Name
- Primary Care Animal Hospital
- Legal name
- Primary Care Animal Hospital
- Website
- https://primaryvetcare.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Primary Care Animal Hospital is a privately held, AAHA-accredited companion animal veterinary practice operating two Long Beach, California locations with 12 veterinarians and ~50 staff, offering wellness care, surgery, diagnostics, urgent care, and alternative therapies to local pet owners.
- Ownership category
- akta.pro rank
Primary Care Animal Hospital industry classification
Industry- Product category
- Veterinary Services
- NAICS
- Veterinary Services (54194), Veterinary Services (541940)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)
- akta.pro secondary industries
- Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC)
Keywords
Where Primary Care Animal Hospital is headquartered
LocationHeadquarters
- HQ city
- Long Beach
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Primary Care Animal Hospital business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Veterinary Consultation and Examination Fees: Revenue from routine wellness exams, urgent care visits, and specialist consultations. Service pricing is provided at time of visit with no billing offered.
- Surgical Procedures: Revenue from routine surgeries (spay/neuter) and advanced procedures (orthopedic, soft tissue, dental). Pricing varies by procedure complexity.
- Pharmacy and Prescription Sales: In-house pharmacy sales including medications, preventatives, and compounded medications. Retail sales of specialty and prescription pet foods.
- Wellness Plans: Annual wellness plans distributing the cost of preventive care over 12 months, allowing pet owners to customize care for their pet's specific needs.
- Third-Party Financing: Partnership with CareCredit, Scratchpay, and Cherry for payment plan financing, providing installment payment options to customers (not direct revenue but enables higher-ticket transactions).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard veterinary services - payment at time of service |
| Subscription | Annual | Wellness Plans - annual preventive care coverage |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Primary Care Animal Hospital product offering
Product offeringCore offering
Primary Care Animal Hospital is an AAHA-accredited full-service veterinary hospital providing comprehensive primary, urgent, and specialty care for companion animals across two Long Beach, California locations. Core offerings include general wellness examinations, in-house laboratory diagnostics, dental procedures, medical imaging (radiographs and ultrasound), and a full surgical suite covering orthopedic, soft tissue, and specialty procedures, supplemented by therapeutic laser therapy, acupuncture, a compounding pharmacy, and end-of-life care.
Product overview
Primary Care Animal Hospital is a dual-location AAHA-accredited veterinary practice in Long Beach, California offering comprehensive veterinary care services. The hospital operates two facilities (Primary Care Animal Hospital and PCAH Bixby Knolls) providing a full spectrum of services from preventive wellness and pharmacy to advanced surgery and end-of-life care. Core offerings include general wellness exams, dentistry, surgery (orthopedic and soft tissue), medical imaging, and in-house laboratory diagnostics, supplemented by specialized services such as laser therapy, acupuncture, and continuous glucose monitoring. The practice emphasizes extended operating hours (weekdays 8am-10pm, weekends 8am-6pm) and urgent care capabilities, positioning itself as a comprehensive primary and urgent care provider for companion animals.
Differentiator
Problem solved
Functional benefit
Products and services
- General Wellness Services Comprehensive annual wellness examinations for companion animals evaluating diet, dental health, eyes, heart, ears, and lungs, including wellness bloodwork panels, heartworm and intestinal parasite screenings, and individualized vaccination recommendations. Targeted at dog, cat, and exotic pet owners seeking preventive primary care.
- Urgent Care Same-day urgent care for pets with ailments requiring prompt medical attention, equipped to handle critical cases with real-time in-house diagnostic equipment and emergency-trained staff during extended operating hours. Targeted at pet owners who need prompt attention without emergency-room costs.
- Surgery Services Comprehensive surgical service covering orthopedic procedures (TPLO, FHO, fracture repairs, extra-capsular stabilization), soft tissue surgeries (spays, neuters, mass removals, exploratory surgery), and specialty surgeries (endoscopy, spinal surgery, splenectomy). Targeted at pet owners needing advanced surgical care without external referral.
- Dentistry Comprehensive dental care including anesthetic dental procedures with full-mouth radiographs, dental extractions, fluoride cleaning, and a patient go-home bag containing a dental report card and tooth chart. Targeted at pet owners needing professional oral health care under anesthesia.
- In-house Laboratory Diagnostics On-site laboratory service with state-of-the-art equipment for routine and comprehensive testing including heartworm disease, FELV/FIV, pancreatitis, ear cytology, skin scrapings, and aspirate evaluation, with real-time results. Targeted at pet owners and referring veterinarians needing rapid diagnostic turnaround.
- Medical Imaging (Ultrasound and Radiographs) In-house ultrasound and radiograph services providing non-invasive imaging for soft tissue and organ evaluation, with partnership access to board-certified radiologists for complex interpretation. Targeted at pet owners needing advanced diagnostic imaging without external referral.
- Therapeutic Laser Therapy Therapeutic laser therapy service using light waves to penetrate skin tissue, reducing inflammation, swelling, and muscle spasms while accelerating wound healing and providing post-surgical healing benefits, without anesthesia or drugs. Targeted at pets needing acute or chronic pain management and post-surgical recovery support.
- Acupuncture Minimally invasive veterinary acupuncture using small needles to neuro-modulate the body, available at the PCAH Bixby Knolls location for conditions including arthritis, chronic pain, post-operative inflammation, urinary issues, and gastrointestinal problems. Targeted at pet owners seeking alternative or adjunctive therapy for chronic conditions.
- Continuous Glucose Monitoring for Diabetic Pets Continuous glucose monitoring service for diabetic pets featuring a catheter-implanted sensor linked to a glucose analyzer with remote data upload to a mobile app, enabling convenient at-home glucose tracking. Targeted at owners of diabetic pets needing ongoing glucose management.
- Geriatric Care Specialized senior pet care focusing on detection and management of age-related conditions including heart disease, liver disease, renal disease, periodontal disease, mobility changes, arthritis, hormonal imbalances, and diabetes. Targeted at owners of senior dogs and cats.
- In-house Compounding Pharmacy Fully stocked in-house pharmacy providing pharmaceuticals (pain medications, antibiotics, anti-inflammatories, controlled medications, probiotics, de-wormers, and flea/tick/heartworm preventatives) with compounding capabilities for chewable and liquid medications in various flavors, plus retail sales of prescription and specialty pet foods. Targeted at pet owners wanting single-visit dispensing of customized medications.
- Nutrition Counseling Dietary assessment and tailored nutritional planning based on the pet's age, growth, activity levels, and weight maintenance, supported by an in-house inventory of prescription and specialty foods and advocacy for JustFoodForDogs fresh diets. Targeted at pet owners needing personalized dietary guidance.
- Pain Management Comprehensive pain prevention, diagnosis, and treatment service combining medication trials with alternative therapies such as acupuncture and laser treatment for acute and chronic pain conditions. Targeted at pet owners managing acute injury recovery or chronic pain conditions.
- End of Life Care Compassionate end-of-life and hospice care service including humane euthanasia, quality-of-life assessment, and family support during difficult decisions regarding a pet's care. Targeted at pet owners needing end-of-life guidance and services.
- Annual Wellness Plans Subscription-based annual wellness plans that distribute the cost of preventive care over 12 monthly payments, allowing pet owners to customize coverage for their pet's specific needs. Targeted at pet owners seeking predictable monthly budgeting for routine preventive care.
Quantifiable outcome
- Fewer than 15% of veterinary hospitals achieve AAHA accreditation
- +1 more outcomes
Companies that use Primary Care Animal Hospital
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles2 records
Primary Care Animal Hospital technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature9 records
Primary Care Animal Hospital partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- VCA Lakewood Animal HospitalminorReferral partner for after-hours emergency care. When Primary Care Animal Hospital cannot accommodate emergency or life-threatening cases, they refer to VCA Lakewood Animal Hospital in Cerritos for 24-hour emergency services.
- PetDeskcoreDigital appointment booking platform integration allowing pet owners to request appointments online for both Primary Care Animal Hospital and PCAH Bixby Knolls locations through their website.
- JustFoodForDogsminorFresh, human-grade, vet-developed nutrient blend diet for cats and dogs. Conveniently located next door to the Primary Care Animal Hospital facility for easy access by clients.
- LiveLove Animal RescueminorLocal animal rescue organization. Listed as a helpful resource for pet owners interested in adoption, fostering, and donating to animal causes.
Scale indicators3 records
Recent moves2 records
Expansion highlights6 records
Primary Care Animal Hospital competitors and assessment
Company assessmentBroad incumbents
- Banfield Pet Hospital: Nationwide general-practice veterinary chain with wellness-plan subscription model. Directly comparable on AAHA-equivalent preventive care and recurring wellness-plan monetization, with materially greater scale.
- BluePearl Pet Hospital: Specialty and emergency veterinary hospital operator with locations across the U.S. Comparable as an adjacent specialty/emergency operator competing for higher-acuity cases that PCAH refers out.
- PetVet Care Centers: Veterinary consolidator acquiring general and specialty practices across the U.S. Highly relevant as a potential roll-up acquirer given PCAH's two-site, AAHA-accredited profile.
- VCA Animal Hospitals: Largest U.S. corporate veterinary chain operating general practice, specialty, and emergency hospitals. Comparable as the broad incumbent against which PCAH competes locally and into which PCAH already refers emergencies.
Emerging players
- Bond Vet: Tech-forward urban veterinary clinic chain with extended hours and walk-in urgent care. Comparable on the urgent-care + extended-hours model and digitally integrated booking experience PCAH offers via PetDesk.
- Modern Animal: Tech-enabled, membership-based veterinary clinic operator expanding in California. Comparable on direct-to-consumer positioning, extended hours, and transparent pricing — a credible emerging threat in SoCal.
- Lap of Love Veterinary Hospice: Largest U.S. network of in-home veterinary hospice and euthanasia providers. Comparable on the end-of-life care service line PCAH offers in-clinic, and an emerging alternative channel for that segment.
- Petfolk: Membership-based primary and urgent care veterinary clinics. Comparable on direct-to-consumer primary/urgent care positioning and consumer-tech-centric delivery model.
Direct peers
- Long Beach Animal Hospital: Independently owned, full-service veterinary hospital in Long Beach, CA. Most direct local comparable given shared geography, GP + urgent + surgical service mix, and similar patient demographic.
- VCA Lakewood Animal Hospital: Corporate-affiliated 24-hour emergency and general practice hospital in Cerritos, CA. Direct local peer already commercially linked to PCAH via emergency referral flow.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Primary Care Animal Hospital social profiles
Digital presencePrimary Care Animal Hospital compliance and trust
Trust signalCompliance1 record
Primary Care Animal Hospital financial estimates
Financial estimateRevenue estimate
Valuation estimate
Primary Care Animal Hospital leadership team
Management profileNumber of profiles
Profiles2 records
Primary Care Animal Hospital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Primary Care Animal Hospital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Primary Care Animal Hospital
What does Primary Care Animal Hospital do?
Primary Care Animal Hospital is an AAHA-accredited full-service veterinary hospital providing comprehensive primary, urgent, and specialty care for companion animals across two Long Beach, California locations. Core offerings include general wellness examinations, in-house laboratory diagnostics, dental procedures, medical imaging (radiographs and ultrasound), and a full surgical suite covering orthopedic, soft tissue, and specialty procedures, supplemented by therapeutic laser therapy, acupuncture, a compounding pharmacy, and end-of-life care.
Is Primary Care Animal Hospital a public or private company?
Primary Care Animal Hospital is a private company. It is classified as unknown and is currently operating.
When was Primary Care Animal Hospital founded?
Primary Care Animal Hospital was founded in 2012. It employs 11 to 50 people.
Where is Primary Care Animal Hospital based?
Primary Care Animal Hospital is headquartered in Long Beach, United States, in the North America region.
How does Primary Care Animal Hospital make money?
Five revenue lines are on record. Veterinary Consultation and Examination Fees are the primary driver. The others are surgical Procedures, pharmacy and Prescription Sales, wellness Plans and third-Party Financing.
Who are Primary Care Animal Hospital's main competitors?
Broad incumbents on record are Banfield Pet Hospital, BluePearl Pet Hospital, PetVet Care Centers and VCA Animal Hospitals. Emerging players are Bond Vet, Modern Animal, Lap of Love Veterinary Hospice and Petfolk. Direct peers are Long Beach Animal Hospital and VCA Lakewood Animal Hospital.
Does Primary Care Animal Hospital have an API?
No public API is recorded for Primary Care Animal Hospital.
What industry is Primary Care Animal Hospital in?
Primary Care Animal Hospital's product category is Veterinary Services. Its primary akta.pro industry code is HLAMAAAA, General Practice Veterinary Clinics (Wellness & Primary Care), with a secondary code of HLAMAAAD, Urgent Care Veterinary Clinics (Non-ER). Its NAICS code is 54194 and its SIC code is 8011.