Hospital y Torre Médica Santa Lucía

What Hospital y Torre Médica Santa Lucía does

Hospital y Torre Médica Santa Lucía is a private general hospital and attached medical tower located in the Hornos district of Acapulco, Guerrero, Mexico, operating continuously since its founding in 2002 by Drs. Lara and Escudero under the legal entity Operadora de Servicios de Salud Santa Lucia SA de CV. The facility was established to address the absence of high-specialty private hospital care in the Acapulco and Guerrero region, a market gap that previously required patients to travel to Mexico City for advanced treatment. The hospital offers 27 medical specialties, including anesthesiology, cardiology, pediatric cardiology, cardiotoracic surgery, general surgery, plastic surgery, dermatology, gastroenterology, geriatrics, gynecology, hematology, hepatology, maxillofacial surgery, aesthetic medicine, internal medicine, nephrology, pulmonology, neurology, clinical nutrition and bariatrics, ophthalmology, oncology, otolaryngology, pediatrics, traumatology, and urology.

The physical infrastructure comprises a single multi-floor site equipped with a high-resolution diagnostic imaging center, modern operating rooms, a full-service clinical laboratory, an intensive care unit, a nursery with neonatal ventilation capability, inpatient hospitalization rooms, a 24/7 emergency department, a 24-hour retail pharmacy, an inhalotherapy unit, specialty consultation offices within the medical tower, and an 8th-floor cafeteria. Revenue is generated through direct-to-consumer professional medical services (consultations, surgeries, hospitalizations, emergency care), diagnostic services (imaging and laboratory), and pharmacy sales. The hospital accepts 12+ insurance providers spanning major Mexican carriers (Seguros Inbursa, AXA Seguros, MetLife, Banorte, Scotiabank, Seguros Atlas, Plan Seguro, Qualitas, Vita Médica, MediAccess) and international travel-assistance and insurance carriers (Allianz, Assistravel). The company markets itself primarily through its website (hospitalsantalucia.net), which hosts over 112 health education articles, supplemented by organic Facebook and Twitter accounts. The firm has 11-50 employees, no disclosed parent company, no institutional investors, no subsidiaries, and no recorded M&A or funding activity.

Name

Hospital y Torre Médica Santa Lucía

Legal name

Operadora de Servicios de Salud Santa Lucia SA de CV

Website

https://hospitalsantalucia.net

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospital y Torre Médica Santa Lucía is a private multi-specialty hospital and medical tower in Acapulco, Mexico, founded in 2002, serving local Guerrero residents and tourists with 27 specialties, 24/7 emergency care, imaging, and laboratory services.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

International/Medical Tourism Hospital Systems (HLAFAAAN)

Keywords

• Private hospital services
• Emergency medical care
• Diagnostic imaging services
• Medical specialty consultations
• Inpatient hospitalization

Headquarters

HQ city

Acapulco De Juárez

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Medical Services Revenue: Direct revenue from medical consultations, surgeries, hospitalizations, emergency services, and medical procedures performed at the facility.
2. Diagnostic Services: Revenue from laboratory tests, imaging studies, and diagnostic procedures.
3. Pharmacy Sales: 24-hour pharmacy services open to the general public, providing medications and personal care items.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Hospital y Torre Médica Santa Lucía is a private multi-specialty hospital in Acapulco, Guerrero, Mexico that delivers 24/7 emergency care, hospitalization, surgery, diagnostic imaging, laboratory analysis, intensive care, inhalotherapy, nursery services, and a 24-hour retail pharmacy, alongside a medical tower housing 27 specialty consultation practices spanning anesthesiology, cardiology, oncology, neurology, pediatrics, traumatology, urology, and related disciplines. The facility serves local residents of Acapulco and Guerrero state as well as national and international tourists, accepting payments via major Mexican and international insurance providers.

Product overview

Hospital y Torre Médica Santa Lucía is a private hospital located in Acapulco, Guerrero, Mexico, providing comprehensive healthcare services since 2002. The facility operates as a hospital with an attached medical tower offering 27 medical specialties (Anesthesiology, Cardiology, Pediatric Cardiology, Cardiotoracic Surgery, General Surgery, Plastic Surgery, Dermatology, Dermoesthetics, Gastroenterology, Geriatrics, Gynecology, Hematology, Hepatology, Maxillofacial, Aesthetic Medicine, Internal Medicine, Nephrology, Pulmonology, Neurology, Clinical Nutrition and Bariatrics, Ophthalmology, Oncology, Otolaryngology, Pediatrics, Traumatology, and Urology) along with supporting services including 24-hour Emergency, Hospitalization, Operating Rooms, Imaging, Laboratory, Pharmacy, Intensive Care, Inhalotherapy, Nursery, and Cafeteria. The hospital features approximately 112 health news articles and educational content on its website.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services (Urgencias) 24/7 emergency department equipped to handle all types of medical emergencies, with trained staff serving patients and families in high-stress situations.
• Hospitalization Services Inpatient care in comfortable, spacious rooms equipped with electric hospital beds, call buttons, bedside lamps, telephone lines, emergency crash carts, oxygen and medical air outlets, and private bathrooms.
• Surgical Services (Quirófanos) Operating rooms equipped to support a range of surgical procedures performed by the hospital's specialist physicians.
• Imaging Services (Imagenología) Diagnostic imaging center using high-resolution technology for preventive diagnostics and disease detection, including mammography, pre-operative markings, and biopsies, staffed by specialized radiologists.
• Laboratory Services (Laboratorios) Comprehensive clinical laboratory offering basic routine studies through highly specialized analyses, interpreted by specialized personnel using high-technology equipment for accurate diagnoses.
• Pharmacy Services 24-hour pharmacy open to the general public, providing medications and personal care items.
• Intensive Care Services (Cuidados Intensivos) Intensive care unit for critically ill patients requiring constant monitoring and advanced medical support.
• Inhalotherapy Services (Inaloterapia) Respiratory therapy services for patients requiring inhalation treatments.
• Nursery Services (Cuneros) Newborn care area equipped with incubators, thermal cribs, bassinets, neonatal ventilators, examination tables, and oxygen and medical air outlets, including a pathological nursery with radiant warmers.
• Medical Specialty Consultations (Consultorios) Specialized medical consultation offices within the medical tower covering 27 disciplines: anesthesiology, cardiology, pediatric cardiology, cardiothoracic surgery, general surgery, plastic surgery, dermatology, dermoesthetics, gastroenterology, geriatrics, gynecology, hematology, hepatology, maxillofacial surgery, aesthetic medicine, internal medicine, nephrology, pulmonology, neurology, clinical nutrition and bariatrics, ophthalmology, oncology, otolaryngology, pediatrics, traumatology, and urology.
• Cafeteria Services Cafeteria located on the 8th floor offering panoramic views of Acapulco Bay.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Twelve partnerships are on record, tiered minor.

• Seguros InbursaminorOthersInsurance provider that covers medical services at the hospital for insured patients.
• ScotiabankminorOthersInsurance provider covering medical services at the hospital.
• Vita MédicaminorOthersInsurance provider for medical coverage at the hospital.
• MetLifeminorOthersInsurance provider covering medical services at the hospital.
• Plan SegurominorOthersInsurance provider covering medical services at the hospital.
• MediAccessminorOthersInsurance provider covering medical services at the hospital.
• AXA SegurosminorOthersInsurance provider covering medical services at the hospital.
• AllianzminorOthersInsurance provider covering medical services at the hospital.
• Seguros AtlasminorOthersInsurance provider covering medical services at the hospital.
• QualitasminorOthersInsurance provider covering medical services at the hospital.
• AssistravelminorOthersTravel assistance and insurance provider for medical coverage at the hospital, particularly serving international tourists.
• BanorteminorOthersInsurance provider covering medical services at the hospital.

Scale indicators1 record

Recent moves4 records

Expansion highlights2 records

Broad incumbents

• Bumrungrad International Hospital: Global leader in medical tourism, treating over a million patients annually across 70+ specialties. Sets the benchmark Santa Lucía would aspire to for medical-tourism positioning and international-patient infrastructure, though operating at vastly greater scale.

Direct peers

• Hospital Punta Pacífica: Private multi-specialty hospital in Panama City affiliated with Johns Hopkins Medicine International, prominent in medical tourism for Latin American and international patients. Comparable size and medical-tourism orientation.
• Centro Médico ABC: Prestigious private multi-specialty hospital in Mexico City offering the type of high-specialty care Santa Lucía was founded to bring closer to Guerrero patients. Direct benchmark for clinical breadth and private-hospital positioning in Mexico.
• Hospital Galenia: Private multi-specialty hospital in Cancún explicitly positioned for medical tourism, serving international patients. Closest direct competitor on the medical-tourism + Mexican-beach-destination axis, with comparable specialty depth and international insurance acceptance.
• Hospital Ángeles: Mexico's largest private hospital chain, operating full-service multi-specialty hospitals across Mexican tourist and secondary cities. Directly comparable multi-specialty private hospital model serving insured and self-pay patients, competing for the same medical-tourism and regional patient pool.
• Christus Muguerza (formerly StarMédica): Major Mexican private hospital system with multi-specialty inpatient facilities in several Mexican cities. Comparable breadth of specialties, private-pay model, and acceptance of major insurance providers (AXA, MetLife, Allianz) overlapping with Santa Lucía's network.
• Doctors Hospital (Nassau, Bahamas): Private multi-specialty hospital serving a Caribbean tourist destination, with an explicit orientation toward tourists and travelers requiring emergency and specialty care. Comparable scope and tourism-driven demand profile.
• Hospital Español de México: Long-established private non-profit hospital in Mexico City covering the same multi-specialty outpatient and inpatient spectrum. Comparable in serving insured populations and offering comprehensive 24/7 emergency and specialty services.

Regional players

• Hospital Joya / Hospital Real San José: Private multi-specialty hospitals in the Guadalajara/Puerto Vallarta corridor of Mexico serving both local populations and medical tourists. Comparable Mexican-regional private-hospital benchmarks with similar insurance ecosystems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/hospitalsantal
• Facebookfacebook.com/HospitalytorremedicasantaluciaAcapulco

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital y Torre Médica Santa Lucía