Lustra

Commercial Cleaning Serviceslustra.com.au

Lustra is a 100% Australian-owned commercial cleaning and facilities management provider founded circa 1990, serving commercial, healthcare, education, hospitality, retail, industrial, and construction clients across South Australia via recurring service contracts.

Company typePrivate
Founded1990
HeadquartersNorwood, Australia
Headcount51–100
GTM typeB2B
OfferingServices

What Lustra does

Lustra Pty Ltd is an Australian commercial cleaning and facilities management services provider headquartered in Norwood, South Australia, founded approximately in 1990. The company delivers contract-based cleaning and ancillary property services to commercial properties, healthcare facilities, educational institutions, hospitality venues, retail and shopping centres, industrial sites, and construction projects across South Australia. Its service portfolio spans daily office cleaning, periodic and deep cleans, carpet and hard-floor maintenance, window and high-level cleaning, builders cleans, food processing plant and HACCP cleaning, medical/clinical cleaning, crime scene and clandestine drug house cleaning, flood and water damage restoration, mould remediation, stadia cleaning, and grounds maintenance.

Beyond cleaning, Lustra operates an integrated Facilities Management division covering consumables supply, electrical and general maintenance, grounds and garden management, housekeeping, hygiene services, property management, uniform service, and waste management and recycling. A 24/7 Emergency Response Service guarantees on-site dispatch within one hour for floods, fires, burst water mains, and graffiti incidents. The company also markets environmentally sustainable cleaning practices with energy reduction, carbon emission control, and chemical usage optimization, and holds HACCP food safety credentials for regulated food environments.

Revenue is generated through subscription/recurring service contracts on a quote-based pricing model, sold through a direct sales motion via website contact, phone (1300 635 342), and field outreach. The firm employs 51-100 staff, is 100% Australian-owned, runs an on-site training facility for workforce development, and underpins its offering with a Customer Protection Guarantee that provides complimentary service if stated KPIs are not met. No AI/ML capabilities, digital products, patents, or external funding are evident from the source material.

Lustra firmographics

Firmographics

Name: Lustra
Legal name: Lustra Pty Ltd
Website: https://lustra.com.au
Company type: Private
Founded year: 1990
Operating status: Operating
Headcount range: 51–100 employees
Short description: Lustra is a 100% Australian-owned commercial cleaning and facilities management provider founded circa 1990, serving commercial, healthcare, education, hospitality, retail, industrial, and construction clients across South Australia via recurring service contracts.
Ownership category
akta.pro rank

Lustra industry classification

Industry

Product category: Commercial Cleaning Services
NAICS: Janitorial Services (561720), Carpet and Upholstery Cleaning Services (56174), Services to Buildings and Dwellings (5617)
SIC: Sanitary Services (4950), Services-Management Services (8741)
akta.pro primary industry: Pressure Washing & Exterior Hardscape Cleaning (BPABABAM)
akta.pro secondary industry: Bathroom Deep Cleaning (Tile/Grout, Descaling, Mold/Mildew) (HSAEABAB)

Keywords

Commercial cleaning services
Facilities management
Emergency cleaning response
Industrial cleaning services
Office cleaning solutions

Where Lustra is headquartered

Location

Headquarters

HQ city: Norwood
HQ country: Australia
HQ region: Oceania

Offices1 record

Markets served

Lustra business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

Commercial Cleaning Services: Contract-based commercial cleaning services to businesses and facilities. Services include daily office cleaning, periodic cleaning, deep cleans, builders cleans, and specialized cleaning for various industries. Revenue is generated through service contracts with commercial clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Lustra product offering

Product offering

Core offering

Lustra provides commercial cleaning services and facilities management solutions to businesses and facilities in South Australia, delivered by trained and security-screened staff. Offerings include daily office cleaning, periodic and deep cleans, carpet and upholstery care, hard floor maintenance, window and high-level cleaning, specialized cleaning (builders cleans, medical/clinical, food processing, crime scene, flood and water damage restoration, mould remediation), 24/7 emergency response, and full facilities management spanning maintenance, grounds, waste management, hygiene, and consumables supply.

Product overview

Lustra is a commercial cleaning solutions provider offering a comprehensive suite of cleaning and facilities management services. The core offering includes commercial cleaning (daily office cleaning, periodic cleaning, carpet and upholstery care, hard floor maintenance, window cleaning), specialized cleaning (builders cleans, food processing plant cleaning, medical/clinical cleaning, crime scene cleaning, flood/water damage restoration), emergency response services available 24/7, and full facilities management (maintenance, grounds management, waste management, property management). The company also provides environmentally sustainable cleaning with energy reduction and chemical usage controls. Services are delivered through professionally trained staff using quality equipment, with a partnership approach to become a seamless part of client organizations.

Differentiator

Problem solved

Functional benefit

Products and services

Commercial Cleaning Services

Quantifiable outcome

Concerns addressed within 24 hours
+1 more outcomes

Companies that use Lustra

Customer profile

Named customers3 records

Segments7 records

Ideal customer profiles8 records

Lustra technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Lustra partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Lustra competitors and assessment

Company assessment

Broad incumbents

ISS A/S: Global facility services leader with significant Australian presence across cleaning, hygiene, and workspace services — represents the broader incumbent benchmark against which Lustra's bundled FM offering competes.
Ventia: Australian-listed infrastructure and facility services provider with cleaning, maintenance, and environmental services — directly comparable FM/category mix and Australian operating context.
Serco Australia: Operates facility management, cleaning, and ancillary services across Australian government, healthcare, and transport — analogous contract-based recurring model serving similar enterprise segments.
Sodexo Australia: Global FM and food services major operating across Australia in healthcare, education, and corporate sites — comparable in vertical mix and contract-based recurring model, though at much greater scale.
Spotless Group (Compass Group): Australia's largest commercial cleaning and integrated FM provider, now operating under Compass Group. Closest scale comparable to Lustra's bundled FM offering, though substantially larger and nationally distributed.

Direct peers

Programmed (Persol APAC): Australian workforce solutions and facility services business (now part of Persol) providing cleaning, maintenance, and staffing — closely comparable in service breadth, customer verticals, and contract-driven commercial model.
BIC Consolidated: Australian commercial cleaning and facility services provider offering routine, specialist, and integrated FM solutions across multiple verticals — directly comparable business model to Lustra with broader geographic reach.
Quayclean: Australian commercial and stadium cleaning specialist with a vertically focused service portfolio (stadia, hospitality, facilities) — highly comparable in offering mix, particularly given Lustra's stadia cleaning capability.

Regional players

Citywide Service Solutions: Australian integrated services provider focused on municipal, infrastructure, and commercial maintenance including cleaning and grounds — adjacent competitor with similar community/regional emphasis.
Cleanaway Waste Management: Australia's largest waste management and resource recovery company — an adjacent comparator given Lustra's waste management/recycling line item and shared environmental-services customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Lustra compliance and trust

Trust signal

Compliance1 record

Lustra financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Lustra leadership team

Management profile

Number of profiles

Lustra funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Lustra M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lustra

What does Lustra do?

Is Lustra a public or private company?

Lustra is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Lustra founded?

Lustra was founded in 1990. It employs 51 to 100 people.

Where is Lustra based?

Lustra is headquartered in Norwood, Australia, in the Oceania region.

How does Lustra make money?

One revenue line is on record: commercial Cleaning Services.

Who are Lustra's main competitors?

Broad incumbents on record are ISS A/S, Ventia, Serco Australia, Sodexo Australia and Spotless Group (Compass Group). Direct peers are Programmed (Persol APAC), BIC Consolidated and Quayclean. Regional players are Citywide Service Solutions and Cleanaway Waste Management.

Does Lustra have an API?

No public API is recorded for Lustra.

What industry is Lustra in?

Lustra's product category is Commercial Cleaning Services. Its primary akta.pro industry code is BPABABAM, Pressure Washing & Exterior Hardscape Cleaning, with a secondary code of HSAEABAB, Bathroom Deep Cleaning (Tile/Grout, Descaling, Mold/Mildew). Its NAICS code is 561720 and its SIC code is 4950.