City of Lumberton

Municipal Government Serviceslumbertonnc.gov

The City of Lumberton is a municipal government in Robeson County, North Carolina, providing electric, water, and wastewater utilities, police and fire services, recreation, planning, and airport operations to residents, businesses, and visitors within its city limits, funded by utility fees, property taxes, and license revenues.

Company typePrivate
Founded2006
HeadquartersLumberton, United States
Headcount51–100
GTM typeB2C
OfferingServices

What City of Lumberton does

The City of Lumberton is a municipal government entity incorporated under North Carolina law, serving residents, businesses, and visitors of Lumberton in Robeson County, North Carolina. Founded in 1859 and headquartered at 500 North Cedar Street, the City operates under a council-manager form of government led by Mayor Bruce Davis and City Manager Wayne Horne (in role since 2005), with eight elected precinct council members. It maintains a workforce of 51-100 employees across departments including Police, Fire, Electric Utilities, Public Works, Recreation, Planning and Inspections, Water Treatment, Environmental Lab, Airport, and general administration.

The City's operating model is built around the delivery of statutory municipal services to a captive local constituency. Revenue streams include recurring utility service charges for electricity, water, and wastewater; annual property taxes (billed in July with a 1% early-payment discount); one-time business privilege license fees; and seasonal recreation program fees such as the Summer Day Camp. The digital service layer is anchored by a CivicPlus-powered government website providing online utility and tax payments, subscription-based alerts via Notify Me, and emergency communications through CodeRED. Physical service delivery spans at least nine city-operated facilities, including a 24/7 water treatment plant and 24/7 on-call electric utility service.

Customer segments are primarily City Residents receiving utility, safety, and recreation services, with secondary segments of local businesses requiring privilege licensing and inspections, visitors drawn to the Lumber River and Main Street district, and senior community members served by the NC Certified Retirement Community program. The City earned 2025 Main Street America Accreditation and is investing in electric meter upgrades announced in August 2025, alongside operational continuity reflected in the release of its 2026 Holiday Schedule. As a municipal body, the City of Lumberton is funded through taxes, fees, and intergovernmental revenues rather than commercial capital, and does not publish revenue figures on its public website.

City of Lumberton firmographics

Firmographics

Name: City of Lumberton
Legal name: City of Lumberton
Website: https://lumbertonnc.gov
Company type: Private
Founded year: 2006
Operating status: Operating
Headcount range: 51–100 employees
Short description: The City of Lumberton is a municipal government in Robeson County, North Carolina, providing electric, water, and wastewater utilities, police and fire services, recreation, planning, and airport operations to residents, businesses, and visitors within its city limits, funded by utility fees, property taxes, and license revenues.
Ownership category
akta.pro rank

City of Lumberton industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Environmental Quality Programs (9241), Administration of Housing Programs, Urban Planning, and Community Development (925), Landscaping Services (56173)
SIC: Water Supply (4941), Sanitary Services (4950), Services-Management Services (8741)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Parks, Recreation & Cultural Services (BPAIACAI), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE)

Keywords

Municipal services
Public utilities
Public safety
Parks and recreation
Municipal governance

Where City of Lumberton is headquartered

Location

Headquarters

HQ city: Lumberton
HQ country: United States
HQ region: North America

Offices9 records

Markets served

City of Lumberton business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

Utility Services Revenue: Revenue from electricity, water, sewer, and other utility services provided to residents and businesses. Includes service charges ($26.75 standard, $80.25 for new underground service) and utility deposits ($350 with SSN, $450 without).
Property Tax Revenue: Property taxes billed in July, due September 1, with 1% discount for early payment. Delinquent taxes accrue interest starting January 7.
Privilege License Fees: Business privilege license fees for businesses operating within city limits. Exemptions available for religious, educational, civic, patriotic, charitable, or fraternal organizations.
Recreation Programs: Fees from recreation programs including Summer Day Camp and athletic programs. Camp operates June-August with activities including swimming, bowling, putt-putt, and roller skating.

Pricing tiers

Model	Billing	Price
Other	One time	Standard Utility Service Establishment
Other	Annual	Property Tax Payment
One time/ perpetual license	One time	Business Privilege License

Distribution channels4 records

Marketing channels5 records

City of Lumberton product offering

Product offering

Core offering

The City of Lumberton delivers municipal government services to its residents, businesses, and visitors, including electric utility service, water and wastewater treatment, police and fire protection, parks and recreation programs (such as Summer Day Camp and athletic leagues), planning/building permits and inspections, business privilege licensing, emergency notifications via CodeRED and Notify Me®, and a municipal airport. Digital services include an online bill payment portal for utilities and taxes and informational alerts to residents and businesses within city limits.

Product overview

The City of Lumberton operates its official municipal government website (lumbertonnc.gov) built on the CivicPlus content management system. The website serves as the primary digital portal for delivering city services to residents, including online utility and tax bill payments, emergency notifications via CodeRED and Notify Me, and access to various municipal departments. The city's service portfolio encompasses electric utilities, water/wastewater management, parks and recreation programs, public safety (police, fire, emergency communications), planning and inspections, and economic development initiatives including the Downtown Main Street program. This is a single government website portal rather than a platform with distinct commercial products or modules.

Differentiator

Problem solved

Functional benefit

Products and services

Electric Utility Services Municipal electric distribution service providing residential and commercial power to Lumberton customers through the Electric Utilities Department at 420 Halsey Street, with tiered rate classes, outage reporting, and 24/7 emergency on-call service. The department can be reached at 910-671-3865 and 910-671-3888.
Water and Wastewater Services Municipal drinking water treatment and distribution operated 24/7 at the Water Treatment Plant at 1451 Lowery Street (910-671-3857), supported by the Environmental Laboratory Department at 700 Lafayette Street (910-671-3858), with annual drinking water quality reporting and wastewater management services for residents and businesses.
Parks and Recreation Programs City-operated recreation facilities and seasonal programs including Summer Day Camp (June–August with activities such as swimming, bowling, putt-putt, and roller skating), athletic leagues, parks, and community centers including the Pine Street Senior Center, administered by the Recreation Department at 1100 N Cedar Street.
Public Safety Services Police, fire, and emergency communications services delivered across the city. The Police Department, Police Records, and Investigative Division operate from 1305 Godwin Avenue (910-671-3845), the Fire Department from 600 N Cedar Street (910-671-3860), and the Emergency Service Department is reachable at 910-671-3872, with Victims Assistance available at 910-671-3995.
Planning and Inspections Services Building permits, code enforcement, zoning, land use planning, and development review services for property owners, builders, and developers, administered by Planning & Neighborhood Services (910-671-3838) and the Inspections Department (910-671-3840/3841/3838).
Business Privilege Licensing Required one-time privilege license for businesses operating taxable activities within Lumberton city limits, with exemptions available for religious, educational, civic, patriotic, charitable, or fraternal organizations.
Lumberton Municipal Airport Services Operation of the Lumberton Municipal Airport at 163 Airport Boulevard (910-739-6480/738-5828) under direction of the Airport Director, providing aviation facilities and services to the region.
Downtown Main Street Program Economic development initiative supporting downtown revitalization along the Lumber River and within the National Register Commercial Historic District, recognized as a 2025 Main Street America Accredited Community and coordinated by the Downtown Development Coordinator (910-671-3876/740-7002).

Companies that use City of Lumberton

Customer profile

Segments4 records

Ideal customer profiles4 records

City of Lumberton technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

City of Lumberton partnerships and signals

Strategic signal

Partnerships

Seven partnerships are on record, tiered core and minor.

CivicPluscoreTechnology or IntegrationWebsite development and hosting platform provider for the city government website. All content managed through CivicPlus Content Management System.
ElectricitiescoreTechnology or IntegrationNC Public Power network member providing electric utility resources and information sharing among municipal power providers.
NC Public PowercoreTechnology or IntegrationNorth Carolina Public Power agency supporting municipal electric utilities with regulatory guidance and industry resources.
Lumberton Chamber of CommerceminorGTM or Marketing PartnerLocal business organization for networking and economic development coordination.
Lumberton Visitors BureauminorGTM or Marketing PartnerTourism promotion and visitor information services.
Robeson CountycoreOthersCounty government coordination for regional services including public schools, health services, and county administration.
CodeREDcoreTechnology or IntegrationEmergency notification system provider for public safety alerts to residents.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

City of Lumberton competitors and assessment

Company assessment

Emerging players

Granicus: Government technology provider for communications, legislative management, and public records. Comparable in delivering citizen-engagement and transparency tools to municipal clients.
OpenGov: Government financial management and budgeting software provider used by municipalities for transparency and operations. Comparable in supporting the back-office financial operations of city governments.

Broad incumbents

Tyler Technologies: Major provider of municipal software including financial, utility billing, and citizen engagement platforms used by NC cities. Comparable in enabling the digital service delivery layer Lumberton depends on.

Regional players

Robeson County Government: County-level government partner providing public schools, health, and county administration to the same population. Closely coordinated with the City of Lumberton on regional services.
City of Greenville: Mid-sized NC municipality operating electric, water, and recreation services through its own departments. Comparable municipal utility structure to Lumberton's Public Power model.
City of Fayetteville: Another North Carolina municipal government operating a similar full-stack of utilities, public safety, and recreation services in eastern NC. Comparable scope of services but a larger population and budget.
City of Wilmington: Coastal NC municipal government also exposed to hurricane risk and operating its own utilities. Comparable municipal service portfolio with a downtown revitalization program similar to Lumberton's Main Street effort.

Direct peers

City of Laurinburg: Small North Carolina municipality in the same region as Lumberton, providing similar municipal services at a comparable scale. Closest peer in size, service mix, and economic context.
CivicPlus: Civic engagement and CMS platform provider powering Lumberton's official website and resident notification systems. Direct vendor peer for the digital front-end of municipal service delivery.
City of Pembroke: Adjacent municipality in Robeson County providing the same category of municipal services to a similarly sized population. Directly comparable in scale and rural southeastern NC operating context.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

City of Lumberton financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Lumberton leadership team

Management profile

Number of profiles

Profiles26 records

City of Lumberton funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Lumberton M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Lumberton

What does City of Lumberton do?

Is City of Lumberton a public or private company?

City of Lumberton is a private company. It is classified as state government owned and is currently operating.

When was City of Lumberton founded?

City of Lumberton was founded in 2006. It employs 51 to 100 people.

Where is City of Lumberton based?

City of Lumberton is headquartered in Lumberton, United States, in the North America region.

How does City of Lumberton make money?

Four revenue lines are on record. Utility Services Revenue is the primary driver. The others are property Tax Revenue, privilege License Fees and recreation Programs.

Who are City of Lumberton's main competitors?

Emerging players on record are Granicus and OpenGov. Tyler Technologies is listed as a broad incumbent. Regional players are Robeson County Government, City of Greenville, City of Fayetteville and City of Wilmington. Direct peers are City of Laurinburg, CivicPlus and City of Pembroke.

Does City of Lumberton have an API?

No public API is recorded for City of Lumberton.

What industry is City of Lumberton in?

City of Lumberton's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 9241 and its SIC code is 4941.