Bay Cities Ambulance
Bay Cities Ambulance provides 24/7 advanced life support 911 emergency response and non-emergency medical transportation — including ALS, specialty care, bariatric, wheelchair, and NEMT — across the South Coast of Oregon as part of the Metro West Ambulance Family of Companies.
- Company typePrivate
- Founded1966
- HeadquartersCoos Bay, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Bay Cities Ambulance does
Bay Cities Ambulance is a privately held emergency medical services provider headquartered in Coos Bay, Oregon, delivering advanced life support (ALS) 911 ambulance response, non-emergency medical transportation (NEMT), specialty care transport, bariatric ambulance transport, and wheelchair van services across the South Coast of Oregon. Founded in 1966, the company has operated continuously for over 57 years and was acquired in 2006 by J.D. Fuiten, becoming part of the Metro West Ambulance Family of Companies alongside sister operators Metro West Ambulance, Pacific West Ambulance, and Medix Ambulance. Service delivery is organized across three station locations in Coos Bay, Bandon, and Roseburg, with integrated response coordination alongside ten first responder agencies and fire departments.
The company's core technology stack consists of GPS/AVL real-time vehicle tracking, a Computer-Aided Dispatch (CAD) system, and NAEMD-accredited call-taking operations, paired with clinical equipment designed to support advanced airway procedures, cardiac arrest intervention, and stroke response. Air medical services are delivered through a partnership with Emergency Airlift, extending the company's reach into fixed-wing and rotary-wing interfacility transport. A direct-to-consumer Ambulance Membership Program provides subscription-based coverage for out-of-pocket ambulance costs. The company maintains active participation in regional healthcare committees including the Bay Area Hospital Trauma Committee, Area Trauma Advisory Board, and Coos County Emergency Preparedness bodies, and partners with Southwestern Oregon Community College for EMT and paramedic training.
Revenue is generated through municipal and county government 911 service contracts, direct billing for interfacility and non-emergency medical transports, and subscription membership fees. Operations are led by General Manager Tim Novotny (with the company since 1996), Communications Center Manager Jennalyn Ford, and Billing Office Manager Christie Wittlake. The company is pursuing accreditation by the Commission on Accreditation of Ambulances as a quality and competitive positioning initiative. Bay Cities holds no disclosed patents, trademarks, venture funding, or external investors beyond the Metro West family affiliation.
Bay Cities Ambulance firmographics
Firmographics- Name
- Bay Cities Ambulance
- Legal name
- Bay Cities Ambulance
- Website
- https://baycitiesambulance.com
- Company type
- Private
- Founded year
- 1966
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Bay Cities Ambulance provides 24/7 advanced life support 911 emergency response and non-emergency medical transportation — including ALS, specialty care, bariatric, wheelchair, and NEMT — across the South Coast of Oregon as part of the Metro West Ambulance Family of Companies.
- Ownership category
- akta.pro rank
Bay Cities Ambulance industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Ambulance Fleet, Equipment & Logistics Services (HLAFANAN)
- akta.pro secondary industries
- Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), 911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)
Keywords
Where Bay Cities Ambulance is headquartered
LocationHeadquarters
- HQ city
- Coos Bay
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Bay Cities Ambulance business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Emergency Medical Services (9-1-1 Response): Provides 24/7 advanced life support 9-1-1 ambulance response in partnership with fire departments and first responder agencies. Revenue is generated through emergency service contracts with municipal and county governments, billable per response under government EMS agreements.
- Non-Emergency Medical Transportation: Basic life support ambulance service for patients unable to walk or move in a wheelchair, including hospital discharges, facility transfers, and returns to private residences. Revenue generated through direct billing for medical transportation services.
- Wheelchair Van Transportation: Wheelchair van services staffed by EMTs providing bed-to-bed transportation for individuals unable to walk or move in a wheelchair. Revenue from direct patient/facility billing for non-emergency medical transportation.
- Ambulance Membership Program: Subscription membership program allowing members to cover out-of-pocket costs not paid by insurance for emergency and non-emergency ambulance services.
- Specialty Care Transport: Medical care and transportation to specialty hospitals for critically ill or injured patients, including fixed-wing and rotary-wing air medical services through Emergency Airlift partnership.
- Bariatric Ambulance Transportation: Specialized bariatric ambulance transportation 24/7 for short-range or long-distance transport using custom modified stretchers for safe and comfortable transport of bariatric patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Ambulance Membership Program |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Bay Cities Ambulance product offering
Product offeringCore offering
Bay Cities Ambulance provides 24/7 advanced life support 9-1-1 ambulance response for South Coast Oregon communities, coordinated with fire departments and other first-responder agencies. It also provides non-emergency medical transport, wheelchair van, bariatric, and specialty care transport, including air medical transport through Emergency Airlift, plus an ambulance membership program.
Product overview
Bay Cities Ambulance operates as a multi-service medical transportation provider offering a portfolio of ground and air ambulance services. The core offerings include Advanced Life Support (ALS) emergency 9-1-1 response, Specialty Care Transport with air medical capabilities via Emergency Airlift, Bariatric Ambulance Transportation, Wheelchair Van services, and Non-Emergency Medical Transportation. These services are unified under the Metro West Ambulance Family of Companies and are delivered from stations in Coos Bay, Bandon, and Roseburg. The company also offers an Ambulance Membership Program as an add-on for ongoing coverage.
Differentiator
Problem solved
Functional benefit
Products and services
- Advanced Life Support (ALS) Emergency 9-1-1 ambulance response operating 24/7 with paramedics providing advanced life support, including advanced airway procedures, medication administration, and invasive emergency maneuvers, integrated with first-responder agencies across the South Coast region.
- Specialty Care Transport Critical-care transport for critically ill or injured patients requiring transport to specialty hospitals, including fixed-wing and rotary-wing air medical transportation through the Emergency Airlift partnership.
- Bariatric Ambulance Transportation Specialized 24/7 bariatric ambulance transportation using custom-modified stretchers for safe and comfortable transport, staffed by EMTs and paramedics trained in patient-sensitive caregiving.
- Wheelchair Van Wheelchair-accessible, EMT-staffed bed-to-bed transportation for individuals unable to walk or move in a wheelchair, using vehicles equipped with wheelchairs and oxygen supplies.
- Non-Emergency Medical Transportation Basic life support ambulance transportation for individuals unable to walk or move in a wheelchair, including hospital discharges, care-facility transfers, and returns to private residences.
- Ambulance Membership Program Annual membership program that covers out-of-pocket ambulance costs not paid by insurance for eligible emergency and non-emergency ambulance services.
Quantifiable outcome
- State-of-the-art clinical equipment enhances cardiac arrest and stroke survival rates
- +1 more outcomes
Companies that use Bay Cities Ambulance
Customer profileSegments3 records
Ideal customer profiles4 records
Bay Cities Ambulance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Bay Cities Ambulance partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Metro West Ambulance Family of CompaniescoreBay Cities Ambulance is a proud member of the Metro West Ambulance Family of Companies. By combining the talent and resources of sister companies—Metro West Ambulance, Pacific West Ambulance, and Medix Ambulance—Bay Cities has access to equipment, purchasing power, advanced training, maintenance, and administrative support well beyond the reach of most ambulance services. The company was acquired by J.D. Fuiten in 2006.
- Emergency AirliftcoreBay Cities Ambulance partners with Emergency Airlift to provide emergency transportation in fixed-wing and rotary-wing aircraft. The partnership works with an Emergency Air Transport network providing interfacility, statewide, interstate, and international medical transportation around the clock for critically ill or injured patients requiring specialty care transport.
- Ten First Response AgenciescoreBay Cities Ambulance partners with ten different first response agencies, assisting with continuing education, medical supplies, protocol review, and more. The company responds with fire departments and other co-responders in the EMS system, providing integrated prehospital care.
- Bay Area Hospital Trauma CommitteeminorBay Cities Ambulance participates in the Bay Area Hospital Trauma Committee as part of its community health and safety initiatives.
- Area Trauma Advisory Board (ATAB)minorBay Cities Ambulance participates in the Area Trauma Advisory Board contributing to regional trauma system coordination and improvements.
- Southwestern Oregon Community CollegeminorBay Cities Ambulance partners with Southwestern Oregon Community College for healthcare training classes, providing training pathways for EMTs and paramedics in the region.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
Bay Cities Ambulance competitors and assessment
Company assessmentDirect peers
- Medix Ambulance: Medix is a ground ambulance and medical transportation operator serving similar patient, healthcare-facility, and public-safety needs. Its local and regional operating model makes it a useful comparison for Bay Cities' fleet and contract execution.
- Pacific West Ambulance: A regional ground ambulance operator in the same Metro West family, Pacific West overlaps with Bay Cities in emergency response, non-emergency transport, and medical transportation. It is a relevant sister-company benchmark for the regional model.
- Metro West Ambulance: A sister company in the same Metro West family, Metro West operates a comparable ground ambulance and EMS platform with shared purchasing, training, maintenance, and administrative resources. It is the closest operating comparison to Bay Cities.
Broad incumbents
- American Medical Response: A national provider of emergency and non-emergency ambulance services, AMR overlaps directly with Bay Cities' core response and patient transport activities. Its larger scale and broad payer relationships make it an incumbent benchmark.
- Falck: Falck is an international emergency response and healthcare-services company with ambulance and medical transportation operations. It is a broad incumbent comparable in category and service model, but not a close geographic match.
- Air Methods: Air Methods is a national air-medical transport provider offering critical-care and interfacility flights. It is relevant to Bay Cities' specialty care and rotary/fixed-wing partnership, although Air Methods operates at substantially greater scale.
- Acadian Ambulance Service: Acadian provides emergency medical services, ambulance transportation, and related healthcare support across a broad operating footprint. It is comparable to Bay Cities' ALS, non-emergency, and specialized transport capabilities, though at greater scale.
Regional players
- Life Flight Network: A Pacific Northwest air-medical and critical-care transport provider, Life Flight Network overlaps with Bay Cities' specialty-care and air-medical offering through Emergency Airlift. Its primary mode is air transport rather than ground ambulance.
Market position
Strengths5 records
Weaknesses6 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Bay Cities Ambulance social profiles
Digital presenceBay Cities Ambulance compliance and trust
Trust signalCompliance1 record
Bay Cities Ambulance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bay Cities Ambulance leadership team
Management profileNumber of profiles
Profiles3 records
Bay Cities Ambulance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bay Cities Ambulance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bay Cities Ambulance
What does Bay Cities Ambulance do?
Bay Cities Ambulance provides 24/7 advanced life support 9-1-1 ambulance response for South Coast Oregon communities, coordinated with fire departments and other first-responder agencies. It also provides non-emergency medical transport, wheelchair van, bariatric, and specialty care transport, including air medical transport through Emergency Airlift, plus an ambulance membership program.
Is Bay Cities Ambulance a public or private company?
Bay Cities Ambulance is a private company. It is classified as corporate owned and is currently operating.
When was Bay Cities Ambulance founded?
Bay Cities Ambulance was founded in 1966. It employs 1 to 10 people.
Where is Bay Cities Ambulance based?
Bay Cities Ambulance is headquartered in Coos Bay, United States, in the North America region.
How does Bay Cities Ambulance make money?
Six revenue lines are on record. Emergency Medical Services (9-1-1 Response) is the primary driver. The others are non-Emergency Medical Transportation, wheelchair Van Transportation, ambulance Membership Program, specialty Care Transport and bariatric Ambulance Transportation.
Who are Bay Cities Ambulance's main competitors?
Direct peers on record are Medix Ambulance, Pacific West Ambulance and Metro West Ambulance. Broad incumbents are American Medical Response, Falck, Air Methods and Acadian Ambulance Service. Life Flight Network is listed as a regional player.
Does Bay Cities Ambulance have an API?
No public API is recorded for Bay Cities Ambulance.
What industry is Bay Cities Ambulance in?
Bay Cities Ambulance's product category is Emergency Medical Services. Its primary akta.pro industry code is HLAFANAN, Ambulance Fleet, Equipment & Logistics Services, with a secondary code of BPAIAGAC, Emergency Medical Services (EMS) & Ambulance Services. Its NAICS code is 62191 and its SIC code is 8000.