CERAF Mediation

Name

CERAF Mediation

Legal name

Ceraf Médiation

Website

https://cerafmediation.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

CERAF Mediation is a French non-profit association founded in 1995 that provides family mediation, supervised visitation, and related legal and psychological support services to separating families across the Ile-de-France region.

Ownership category

akta.pro rank

Product category

Family Mediation Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Couples & Family Therapy Teletherapy Platforms (HLALAEAG)

akta.pro secondary industries

Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Home Visiting & Parent Coaching Programs (EDACALAC)

Keywords

• Family mediation
• Couple counseling
• Child custody
• Parental conflict
• Family separation

Headquarters

HQ city

Chelles

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Mediation Services: CERAF Mediation operates as a Loi 1901 non-profit association (association loi 1901 conventionnée). Sessions are priced according to a CAF (Family Allowances Fund) fee scale. Each participant receives a free initial information interview before paid mediation sessions begin. Mediation typically consists of 2-3 paid sessions following the free intake.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

CERAF Mediation is a non-profit association founded in 1995 that provides state-certified family mediation services across the Ile-de-France region. Its core offering consists of structured family mediation sessions led by 10 mediators diplômés d'État to help separating/divorcing families resolve conflicts over child custody, child support, parental authority, and communication. Complementary offerings include supervised meeting spaces (Espaces de Rencontre) for families with ruptured parent-child relationships, parent support services, and free legal and psychological consultations.

Product overview

CERAF Médiation is a family mediation service organization offering a portfolio of face-to-face mediation and support services. The core offering is Family Mediation (Médiation Familiale), complemented by Parent Support services, Meeting Spaces (Espace de Rencontre) for supervised visitations, Child Support Services, and add-on services including free Legal Advice Consultations and Psychologist Consultations. The organization operates multiple physical locations across Paris (75), Seine-et-Marne (77), and Seine-Saint-Denis (93) departments, with approximately 20 service points staffed by 10 state-certified family mediators. Services are provided in French.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Mediation (Médiation Familiale) Core family mediation service helping parents and families resolve conflicts related to separation, divorce, child custody, child support, and parental authority through structured mediation sessions (typically 2-3 sessions) led by state-certified family mediators sworn before the Paris Court of Appeal.
• Parent Support (Soutien aux Parents) Support services for parents including group discussions with other parents experiencing separation, information about separation steps and their financial/organizational impacts, and pathways to free legal advice from attorneys.
• Meeting Space (Espace de Rencontre) Supervised visitation spaces for families experiencing relationship breakdowns between children and parents, allowing non-resident parents to maintain or rebuild bonds with their children in a secure, transitional environment toward autonomous relationships.
• Child Support Services Psychological support services to help children cope with parental separation, helping them express feelings and supporting adolescents in rebuilding relationships with their parents, including specialized parent-adolescent relationship resumption mediation.
• Legal Advice Consultation (Permanences Juridiques) Free telephone legal information sessions provided by lawyers on Friday mornings from 10h to 13h, covering family law questions about separation, child residence, child support, asset division, and inheritance.
• Psychologist Consultation Free listening sessions with a clinical psychologist for people contacting CERAF for mediation or after mediation, providing short-term psychological support for adults or youth (from age 12) to address personal or family issues, not intended as ongoing therapy.

Quantifiable outcome

• Typically 2-3 mediation sessions result in written or oral agreements

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• APMF (Association Professionnelle des Médiateurs Familiaux)coreStrategic or Co-development Partner · 1 January 1995Professional membership association for family mediators. CERAF is a member of APMF, connecting them with the professional mediation community and industry standards.
• Ministère de la JusticecoreStrategic or Co-development PartnerFrench Ministry of Justice official partnership for providing recognized family mediation services under judicial supervision.
• CAF de PariscoreStrategic or Co-development PartnerCaisse d'Allocations Familiales (Family Allowances Fund) for Paris. CERAF follows CAF fee scales and receives referrals for families going through separation.
• CAF de Seine-et-MarnecoreStrategic or Co-development PartnerCaisse d'Allocations Familiales for Seine-et-Marne department (77). Partnership for fee scale adherence and family referrals.
• CAF de la Seine-Saint-DeniscoreStrategic or Co-development PartnerCaisse d'Allocations Familiales for Seine-Saint-Denis department (93). Partnership for fee scale adherence and family referrals.
• MSA Ile-de-France (Mutualité Sociale Agricole)minorStrategic or Co-development PartnerAgricultural Social Mutual for Ile-de-France region, providing family mediation services to farming community families.
• Mairie de ParisminorStrategic or Co-development PartnerCity of Paris municipal government partnership supporting family mediation services in the Paris area.
• CDAD Seine-et-Marne (Conseil Départemental de l'Accès au Droit)minorImplementation/ SI/ Consulting PartnerDepartmental Council for Access to Rights in Seine-et-Marne, providing legal access points where CERAF holds permanence sessions.
• CDAD Seine-Saint-Denis (Conseil Départemental de l'Accès au Droit)minorImplementation/ SI/ Consulting PartnerDepartmental Council for Access to Rights in Seine-Saint-Denis, providing legal access points where CERAF holds permanence sessions.
• Communauté d'agglomération de Paris – Vallée de la MarneminorStrategic or Co-development PartnerMetropolitan community supporting family services including mediation in the Paris-Vallée de la Marne area.
• Points d'Accès au Droit (Various)coreImplementation/ SI/ Consulting PartnerMultiple legal access points across Paris, Seine-et-Marne, and Seine-Saint-Denis where CERAF holds information permanences including Paris 15e, Meaux, Chelles, Lognes, Provins, Montereau, Savigny le Temple, Pontault Combault, Melun, Aulnay-sous-Bois, Livry Gargan, Sevran, Villepinte, and Drancy.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• OurFamilyWizard: Communication, scheduling, and documentation platform for separated/divorced parents. Serves the same target customer (separating families) but provides digital coordination tools rather than in-person mediation.
• 2houses: Co-parenting calendar and communication app widely used by separated families in France and Europe. Addresses post-separation co-parenting pain points similar to those handled by CERAF's mediation and parent-support services.

Broad incumbents

• BetterHelp: Largest online therapy platform globally, offering couples therapy, family counseling, and individual therapy. Broader service scope and digital delivery, but covers similar therapeutic use cases (couple/family conflict) targeted by CERAF.
• Regain: Online couples therapy service offering dedicated relationship counseling. Directly relevant to CERAF's couple therapy work, though delivered remotely and limited to couples rather than full family mediation.
• Talkspace: US-based online therapy platform with couples therapy and family counseling offerings. Comparable to CERAF in addressing family and relationship conflicts, but delivered digitally at national scale rather than in-person regionally.

Others

• INAVEM (Institut National d'Aide aux Victimes Et de Médiation): French national federation for victim assistance and mediation services, operating in the broader French mediation space that includes family mediation. Functions as a coordinating body rather than direct service competitor.
• Doctolib: France's dominant healthcare booking and telehealth platform. Adjacent ecosystem player where families may discover and book therapy or family-related health appointments, though it does not provide mediation services.
• APMF (Association Professionnelle des Médiateurs Familiaux): French national professional association for certified family mediators. CERAF is an APMF member, making it the governing/credentialing body within the same family-mediation ecosystem, though it does not deliver mediation services directly.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cerafmediation
• LinkedInlinkedin.com/company/cerafmediation

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CERAF Mediation