Jewish Family Service Calgary

What Jewish Family Service Calgary does

Jewish Family Service Calgary (JFSC) is a non-denominational, accredited non-profit social service agency founded in 1961 and headquartered at the Bertha Gold Jewish Seniors Residence in Calgary, Alberta. The organization delivers a comprehensive portfolio of community programs across the lifespan, including Basic Needs Supports (Miriam's Well food pantry), Senior and Older Adult services (home care, Friendly Visitor program, Memory Care), Mental Health and Wellness (counselling and a Support Line), Caregiver Support Programs (with the Library for Caregivers), Shalom Bayit domestic violence services, Financial Wellness Coaching, Private Home Support Services through Alberta Blue Cross, and resettlement support for newcomers. JFSC serves approximately 900 persons and families annually, including 125 newcomer families, and addresses documented community need (800 community members in poverty, 400 in extreme poverty).

JFSC's core technology footprint is limited to program delivery and case management systems; the organization is a human-services provider rather than a technology company, and no proprietary software, API, or digital platform is disclosed. Services are delivered through a mix of in-office programs at the Bertha Gold residence, in-home visits for seniors and Memory Care clients, virtual/telephone support (including the Mental Health Support Line), and co-delivery with 40+ partner organizations spanning government (Alberta Health Services, City of Calgary FCSS), healthcare (Kerby Centre, Alzheimer Society of Calgary), education (University of Calgary, Bow Valley College), and the broader Jewish community infrastructure (Calgary Jewish Community Centre, synagogues, Jewish schools).

JFSC operates as a registered charity (Charitable Registration Number: 118974252-RR-0001) with a multi-stream revenue model combining donations and fundraising (a $891,650 target for FY ending March 31, 2023), UJA allocations via the Calgary Jewish Federation as the designated social services agency, government grants across municipal, provincial, and federal levels, Claims Conference funding for Holocaust Survivor programs, foundation grants, and modest earned revenue through the Alberta Blue Cross Client Directed Home Care contract. Most services are provided free of charge; the Income Tax Clinic operates on a sliding scale. The agency holds dual CARF International (Three-Year, 2020) and Canadian Centre for Accreditation (Four-Year, 2016) credentials and is led by Executive Director Roxanne Droppo, who assumed the role in November 2017.

Name

Jewish Family Service Calgary

Legal name

Jewish Family Service Calgary

Website

https://jfsc.org

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

11–50 employees

Short description

Jewish Family Service Calgary is a non-profit social service agency founded in 1961 that delivers senior care, mental health, caregiver support, basic needs, and resettlement programs to approximately 900 persons and families annually across Calgary's Jewish community and broader population.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Social services
• Community support
• Senior care services
• Mental health counselling
• Family support programs

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: JFSC operates as a registered charity (118974252-RR-0001) relying heavily on charitable donations from the community. For the fiscal year ending March 31, 2023, JFSC targeted $891,650 in donations and fundraising at a cost of $228,844.
2. Government Grants and Funding: JFSC receives funding from multiple levels of government including the Government of Alberta, Government of Canada (including New Horizons for Seniors Program), City of Calgary (FCSS - Family and Community Support Services), and Alberta Health Services.
3. United Jewish Appeal (UJA) Funding: JFSC is one of the largest recipients of UJA funding as the designated agency for social support services within Calgary's Jewish Federation system.
4. Charity Golf Classic: Annual fundraising event (Martin, Staniloff & Thal Charity Golf Classic) generating proceeds to support basic needs for Calgarians in underprivileged situations.
5. Tribute Cards: Commemorative cards sent in tribute to loved ones, with proceeds donated to JFSC funds of the sender's choice.
6. Life & Legacy Program: After-lifetime giving program promoting legacy gifts through wills, retirement accounts, or life insurance policies to benefit the Calgary Jewish community.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

Jewish Family Service Calgary (JFSC) is a non-profit social service agency providing community-based programs across the lifespan including basic needs support (food pantry), mental health counselling, caregiver support, memory care for dementia clients, senior services, domestic violence intervention, private home support, and resettlement services for newcomers. Services are delivered primarily free of charge through staff social workers, volunteers, and partnerships with healthcare, government, and community organizations in Calgary.

Product overview

Jewish Family Service Calgary (JFSC) is a non-denominational, accredited social service agency offering a comprehensive portfolio of community support programs. The organization operates as a multi-service platform serving individuals and families across their lifespan. Core offerings include Basic Needs Supports (food security through Miriam's Well pantry), Mental Health and Wellness services (including a support line), Caregiver Support Programs (with the Memory Care Program and Library for Caregivers), Shalom Bayit domestic violence services, and Seniors and Older Adults programming. Additional services include Financial Wellness Coaching, Tech Safe digital literacy, Safta's Kitchen intergenerational food program, and Private Home Support Services. JFSC also operates fundraising events including the annual Charity Golf Classic.

Differentiator

Problem solved

Functional benefit

Brands

• The Way In Network: Older adult outreach and support program
• Miriam's Well
• Lenny's Pet Pantry
• Caregiver Library
• Memory Care Program

Products and services

• Basic Needs Supports (Miriam's Well)

Quantifiable outcome

• Volunteers provided more than 4,000 hours annually
• +3 more outcomes

Named customers11 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

22 partnerships are on record, tiered core and minor.

• Calgary Meals on WheelscoreStrategic or Co-development Partner · 7 November 2024JFSC joined the In Place Social Prescribing Network and partnered with Calgary Meals on Wheels to help combat food insecurity and improve the health and well-being of older adults facing challenges in accessing nutritious meals.
• Alberta Health Services (AHS)coreStrategic or Co-development PartnerMultiple AHS programs including Home Care, Geriatric Assessment Program for Older Adults, Community Education Services, Dementia Team, and H2H2H initiative. JFSC is an approved Home Support Service Provider under the Alberta Blue Cross Client Directed Home Care Program.
• Alzheimer Society of CalgarycoreStrategic or Co-development PartnerJFSC Memory Care volunteers are trained through the Alzheimer Society of Calgary's Best Friends Approach training program to deliver quality, person-centered care to clients with dementia.
• University of CalgarycoreStrategic or Co-development PartnerResearch partnership with U of C and JFSC Edmonton on domestic violence in Jewish communities of Prairie Provinces. Bubbies and Zaidas blogging program involved U of C along with Calgary Jewish Academy, Jewish Historical Society, and Foundation Lab.
• London DrugsminorGTM or Marketing Partner#Welcoming150 program chose JFSC to receive sponsorship of two newcomer families through donations of household items, toiletries, groceries, and other necessities.
• Calgary Jewish Community Centre (JCC)coreStrategic or Co-development PartnerCo-hosting of Chanukah luncheons, Heritage Park outings, teen programs, Third Age Chaverim advisory committee, and annual events.
• Kerby CentrecoreChannel Partner/ Reseller/ DistributorCalgary seniors services organization; partner in senior sector collaboration and services.
• Jewish Family Service EdmontoncoreStrategic or Co-development PartnerSister agency; collaborated on joint statement regarding anti-immigrant hate in Alberta; partnership on domestic violence research.
• Calgary Food BankcoreStrategic or Co-development PartnerPartner in addressing food insecurity; supplies for Miriam's Well food pantry program.
• Bow Valley CollegeminorStrategic or Co-development PartnerEducational institution partnership supporting community programming and education services.
• Mount Royal UniversityminorStrategic or Co-development PartnerEducational institution partnership supporting community programming.
• Calgary Catholic Immigrant Society (CCIS)minorStrategic or Co-development PartnerPartnership supporting immigrant settlement and integration services.
• Immigrant Services CalgarycoreStrategic or Co-development PartnerPartnership supporting new Canadian families and refugees arriving in Calgary.
• caryaminorStrategic or Co-development PartnerCalgary social services organization; community partner in seniors and family services.
• Calgary Seniors Resource SocietycoreStrategic or Co-development PartnerSenior services organization; partner in Calgary Senior Sector Collaboration and Calgary Elder Abuse Awareness Collective.
• CIWA (Calgary Immigrant Women's Association)minorStrategic or Co-development PartnerPartnership supporting immigrant women and families.
• Age Friendly CalgaryminorStrategic or Co-development PartnerCity of Calgary initiative promoting accessibility for seniors; partnership through Calgary Neighbourhoods.
• Network of Jewish Human Services AgenciescoreStrategic or Co-development PartnerNational network of Jewish human service agencies; resource sharing and best practice coordination.
• Grumans DelicatessenminorStrategic or Co-development PartnerLocal business partnership supporting food program through wine tasting events donating proceeds to JFSC.
• Calgary KollelcoreStrategic or Co-development PartnerPartnership on Live2Give program raising awareness of social issues among Jewish students grades 8-12.
• Jewish Historical Society of Southern AlbertaminorStrategic or Co-development PartnerPartnership on Bubbies and Zaidas blogging program preserving stories of Holocaust Survivors.
• Calgary Police Service Elder Abuse Response TeamcoreStrategic or Co-development PartnerCollaboration on Pan-Canadian Elder Abuse Awareness project providing legal rights information.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jewish Family & Child Service of Greater Toronto: Toronto-area agency providing child welfare, mental health, and family services to the Jewish community. Comparable to JFSC in client base and values-based service model, with deeper specialization in child welfare that JFSC touches only via the Enriching Families program.
• Kerby Centre: Calgary-based seniors services organization and a documented JFSC partner in the Calgary Senior Sector Collaboration. Highly comparable in target population (older adults) and several program areas (Friendly Visitor-style outreach, health and social navigation, intergenerational programming).
• Jewish Family Service Ottawa: Ottawa's Jewish family services agency delivering counselling, seniors programs, and community support. Closely comparable to JFSC in scope and program design, including similar reliance on Federation funding and government grants.
• Jewish Family Services Toronto: Largest Jewish family services agency in Canada, offering counselling, senior services, caregiver support, and newcomer resettlement. Highly comparable in program mix (mental health, caregiver, seniors, basic needs) and accredited under similar Canadian frameworks, making it a useful scale benchmark for JFSC.
• carya: Calgary social services agency (formerly Calgary Family Services) providing counselling, family support, and community programs. JFSC lists carya as a community partner; both agencies serve overlapping Calgary populations with comparable family- and individual-counselling offerings.
• Ometz: Montreal-based Jewish family services agency providing employment, immigration, social, and mental health supports. Comparable to JFSC in mission, funding model (Federation-supported), and lifespan service portfolio, though operating at a meaningfully larger scale.
• Jewish Family Service Edmonton: Sister agency to JFSC, also serving Alberta's Jewish community with social services across the lifespan. Direct peer given overlapping programs, shared UJA/Federation funding structure, and a documented joint research collaboration with the University of Calgary on domestic violence in Prairie Jewish communities.

Emerging players

• Calgary Meals on Wheels: Calgary nonprofit addressing food insecurity among older adults; JFSC's recent (2024) In Place Social Prescribing partnership created a direct service link. Comparable at the intersection of senior services and food security, though narrower in program scope.
• Calgary Catholic Immigrant Society (CCIS): Calgary-based newcomer settlement and integration agency. Comparable to JFSC's resettlement program (which serves approximately 125 newcomer families per year), though CCIS operates at a larger scale and without a faith-based cultural mandate.

Broad incumbents

• United Way of Calgary & Area: Calgary's largest federated fundraising body, partner with JFSC on Financial Wellness Coaching and a broader social services ecosystem player. Not a direct service competitor but a funder and convening incumbent that influences JFSC's donor base and grant pipeline.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/jfscalgary
• LinkedInlinkedin.com/company/jfsc-calgary
• Instagraminstagram.com/jfscyyc
• Xx.com/jfscalgary

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish Family Service Calgary