Surry County North Carolina
Surry County, North Carolina is a county government headquartered in Dobson, NC, delivering statutory public services — law enforcement, tax collection, permitting, emergency services, and social services — to roughly 71,000 residents, businesses, and visitors in the Piedmont Triad region.
- Company typePrivate
- Founded1770
- HeadquartersDobson, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Surry County North Carolina does
Surry County, North Carolina is a county government entity established in 1770, headquartered in Dobson, NC, and operating in the Piedmont Triad region. The county delivers a comprehensive portfolio of statutory public services to roughly 71,000 residents, local businesses, and visitors, including law enforcement (Sheriff's Office with Patrol, Narcotics, SWAT, Dive Team, School Resource Officers, and Animal Control divisions), emergency services, tax collection, permitting and inspections, the Detention Center, parks and recreation, veterans services, social services, health and nutrition, register of deeds, and economic development. The county employs 51-100 staff across multiple departments and is administered by an elected Board of Commissioners and County Manager, with the Sheriff (currently Steve C. Hiatt) as an elected constitutional officer.
The county's technology footprint is a platform-plus-modules architecture: the core citizen-facing website is built on the Revize CMS, augmented by the CityView Portal (Municipal Software) for permits and property searches, a GIS-based property locator, an online tax payment system via btTaxpayerPortal, the Socrata financial transparency dashboard, and the NextRequest public records platform. The 'Surry on the Go' digital media platform extends citizen engagement across PEG TV, streaming apps on Roku/Fire TV/Apple TV, and mobile devices, aggregating programming from the county, municipalities (Dobson, Elkin, Mount Airy, Pilot Mountain), three public school systems, and Surry Community College. Supporting integrations include PayTel for detention communications, Smart911 for emergency alerts, and WebEOC for emergency management.
The county's economic model is tax-funded rather than revenue-generating in the commercial sense. Operations are financed primarily through property taxes, state and federal grants (including $504,383.56 in anticipated FY 2026-2027 HOME Investment Partnerships Program funds), and a range of service fees (e.g., concealed handgun permits at $75-$90, sheriff sale deposits at 10%, foreclosure deposits at 20%, detention video visitation at $0.30/minute). Annual budget ordinances (FY24-25, FY25-26, FY26-27) govern spending rather than revenue targets, and the entity has no ownership, shareholders, subsidiaries, or external funding rounds.
Surry County North Carolina firmographics
Firmographics- Name
- Surry County North Carolina
- Legal name
- Surry County Government
- Website
- https://co.surry.nc.us
- Company type
- Private
- Founded year
- 1770
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Surry County, North Carolina is a county government headquartered in Dobson, NC, delivering statutory public services — law enforcement, tax collection, permitting, emergency services, and social services — to roughly 71,000 residents, businesses, and visitors in the Piedmont Triad region.
- Ownership category
- akta.pro rank
Surry County North Carolina industry classification
Industry- Product category
- County Government Services
- NAICS
- Justice, Public Order, and Safety Activities (922)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- State/Provincial Taxation & Revenue Administration (BPAIABAD)
- akta.pro secondary industry
- Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)
Keywords
Where Surry County North Carolina is headquartered
LocationHeadquarters
- HQ city
- Dobson
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Surry County North Carolina business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Concealed Handgun Permit Renewal |
| One time/ perpetual license | Multi-year contract | New Concealed Handgun Permit |
| Transaction based/ take rate | Pay-as-you-go | Sheriff Sales Deposit |
| Other | Annual | Surry County Housing Consortium HOME Funds |
| Transaction based/ take rate | Pay-as-you-go | Property Tax Foreclosure Deposit |
Distribution channels3 records
Marketing channels6 records
Surry County North Carolina product offering
Product offeringCore offering
Surry County, North Carolina is a county-level government entity that provides public administration and community services to its residents and businesses. Its core offerings encompass law enforcement and detention operations, property tax billing and collection, building and code permitting, animal control, public records access, and emergency communications coordination. Service delivery is split between in-person government offices and self-service online platforms for permitting, tax payment, and service requests.
Product overview
Surry County North Carolina operates a multi-platform digital presence centered on citizen services. The core offering is the official government website (co.surry.nc.us) built on the Revize platform, which provides access to all county departments and services. This core platform integrates specialized modules including: the CityView Portal for building inspections and permit applications, Surry on the Go for digital media and community information, an Online Tax Payment System, a GIS-based Property Locator, an Event Calendar, and a News System. The Sheriff's Office operates its own set of services including patrol, detention, concealed carry permits, and sheriff sales. Budget documents and ordinances are accessible through dedicated transparency portals. The portfolio represents a platform-plus-modules architecture typical of modern government digital services.
Differentiator
Problem solved
Functional benefit
Brands
- Surry on the Go: Digital platform that disseminates government and community information to the public. Includes a free TV channel (PEG Channel), streaming app, and social media. Programming from Dobson, Elkin, Mount Airy, Pilot Mountain, Surry County, three public school systems, and Surry Community College. Available on Roku, Fire, Apple TV, Android smartphones and tablets, Apple smartphones and tablets, Surry Communications Cable Channel 7, and Spectrum/Charter Cable Channel 1300.
Products and services
- Sheriff's Office Law Enforcement Services County-level law enforcement, patrol, civil process service, and court-related security delivered through the elected Sheriff's Office for residents, courts, and visitors within Surry County.
- County Detention Center Operations Secure detention of inmates awaiting trial or serving sentences, with inmate services, transport, and electronic/video visitation capabilities for families and legal representatives.
- Property Tax Administration and Online Payment Billing, collection, and online payment of property taxes for residential and commercial property owners in Surry County.
- Building and Code Permitting (CityView Portal) Online submission, tracking, and issuance of building, trade, and code-related permits and licenses for property owners, contractors, and businesses.
- Animal Control Services Animal control, sheltering, and related enforcement services delivered to county residents for pet registration, stray/animal complaints, and bite investigations.
- Surry on the Go Constituent Service Requests Online and mobile portal that allows residents to report non-emergency issues, request services, and track responses from county departments.
- GIS Parcel and Public Records Access Online GIS maps, parcel lookup, and related public records access for residents, realtors, surveyors, and researchers.
- Electronic Video Visitation (Inmate Visitation) Scheduled remote video visitation sessions for friends, family, and legal counsel of inmates at the detention center, conducted via an electronic visitation platform.
Companies that use Surry County North Carolina
Customer profileSegments3 records
Ideal customer profiles2 records
Surry County North Carolina technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature3 records
Surry County North Carolina partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Surry County North Carolina competitors and assessment
Company assessmentDirect peers
- Davie County, NC: NC Piedmont Triad county of similar size with overlapping service mix and economic profile. Comparable for cross-county digital service benchmarking.
- Forsyth County, NC: Neighboring NC Piedmont Triad county providing the same suite of public services (sheriff, tax, permitting, social services, emergency management). Comparable because it is a county government with similar department structure and revenue model, though larger in scale.
- Yadkin County, NC: Adjacent NC county within the same Yadkin Valley region, sharing tourism, agricultural, and industrial economy characteristics. Direct peer for benchmarking service delivery and digital modernization.
- Alleghany County, NC: Small rural NC county government with comparable scale and service portfolio. Peer for small-county service delivery models and revenue diversification approaches.
- Stokes County, NC: Adjacent NC county with similar rural foothills character and population size. Directly comparable as a peer county government delivering identical core services to a similarly sized citizen base.
- Wilkes County, NC: Neighboring NC foothills county with comparable rural character, agricultural base, and county government service scope. Useful peer for technology adoption and budget benchmarking.
Broad incumbents
- CivicPlus: Government website and citizen engagement platform provider serving municipalities and counties. Comparable because Surry County uses a competing CMS (Revize) and CivicPlus represents the broader category of vendors competing for the same county digital budget.
- Granicus: Government technology provider for communications, records, and transparency workflows. Comparable because it serves the same citizen-services and transparency use cases that Surry County addresses with Socrata and NextRequest.
- Tyler Technologies: Major government software vendor serving thousands of counties with ERP, tax, and public safety systems. Comparable as the dominant incumbent platform vendor for county functions that Surry County also delivers (tax, permits, records).
Emerging players
- OpenGov: Government cloud software vendor focused on budgeting, financial transparency, and procurement. Comparable as a modern alternative to the Socrata transparency dashboard Surry County currently uses.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Surry County North Carolina social profiles
Digital presenceSurry County North Carolina compliance and trust
Trust signalCompliance1 record
Surry County North Carolina financial estimates
Financial estimateRevenue estimate
Valuation estimate
Surry County North Carolina leadership team
Management profileNumber of profiles
Surry County North Carolina funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Surry County North Carolina M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Surry County North Carolina
What does Surry County North Carolina do?
Surry County, North Carolina is a county-level government entity that provides public administration and community services to its residents and businesses. Its core offerings encompass law enforcement and detention operations, property tax billing and collection, building and code permitting, animal control, public records access, and emergency communications coordination. Service delivery is split between in-person government offices and self-service online platforms for permitting, tax payment, and service requests.
Is Surry County North Carolina a public or private company?
Surry County North Carolina is a private company. It is classified as state government owned and is currently operating.
When was Surry County North Carolina founded?
Surry County North Carolina was founded in 1770. It employs 51 to 100 people.
Where is Surry County North Carolina based?
Surry County North Carolina is headquartered in Dobson, United States, in the North America region.
Who are Surry County North Carolina's main competitors?
Direct peers on record are Davie County, NC, Forsyth County, NC, Yadkin County, NC, Alleghany County, NC, Stokes County, NC and Wilkes County, NC. Broad incumbents are CivicPlus, Granicus and Tyler Technologies. OpenGov is listed as an emerging player.
Does Surry County North Carolina have an API?
No public API is recorded for Surry County North Carolina.
What industry is Surry County North Carolina in?
Surry County North Carolina's product category is County Government Services. Its primary akta.pro industry code is BPAIABAD, State/Provincial Taxation & Revenue Administration, with a secondary code of BPAKAFAJ, Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch). Its NAICS code is 922 and its SIC code is 7340.