Aged Care Management
Aged Care Management Australia (ACMA) is a South Australia-based professional advisory consultancy, founded in 2006, that helps Australian aged care providers recover from sanctions, achieve regulatory compliance, and improve clinical and business performance through hands-on, on-site engagements.
- Company typePrivate
- Founded2006
- HeadquartersAustralia Plains, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Aged Care Management does
Aged Care Management Australia (ACMA) is an Australian professional advisory consultancy founded in 2006 by Peter Vincent, headquartered in Dulwich, South Australia. The firm specializes in supporting residential aged care providers, home care operators, and Indigenous aged care services across Australia, with an additional international contract in Malaysia. Its service portfolio is organized around five practice areas: Sanctions & Non-Compliance Management (recovery from regulatory sanctions against the Aged Care Quality Standards), Quality Assurance (Gap Analysis Audits, Clinical Monitoring and Reporting, Quality & Risk Mentoring), Indigenous Health Services, Business Improvement, and Contract Facility Management (including interim CEO, Facility Manager, and Home Care Manager placements). ACMA claims a 100% success rate in compliance recovery across 60+ completed projects and currently deploys staff across approximately eight active contracts nationally.
ACMA's underlying technology is not a unified platform but a portfolio of proprietary assessment methodologies and licensed tools. Core offerings include the Gap Analysis Audit Tool, the Clinical Monitoring and Reporting Dashboard (built to align with the National Aged Care Mandatory Quality Indicator Program), and the CILCA 360 and CISCA capability assessment tools licensed through partner Data Drives Insight and mapped to the Australian Aged Care Leadership Capability Framework. Service delivery is hands-on and on-site: ACMA positions itself as the 'SAS of Aged Care,' with advisors deploying to client facilities within 24 hours of engagement and embedding alongside provider management teams for engagements that can extend beyond three months for complex sanctioned-provider recoveries.
The business model is professional services: ACMA generates revenue through quote-based, project-defined engagements with multi-year contract cadence and no publicly disclosed pricing tiers. Customers span the enterprise, mid-market, and non-profit segments of the Australian aged care sector, with named clients including Baptistcare, Merrimac Private Care, Positive Rehab, Yaran Business Services, and home care providers in Western Australia. Distribution is direct enterprise field sales, with relationship-based engagement through facility management, boards, and executive teams. Marketing relies on industry events, thought leadership content, ABC Radio appearances, LinkedIn presence, and a strong referral network anchored by partnerships with industry bodies (ACCPA, NATSIAACC) and complementary specialist firms in financial analysis, nutrition, architecture, ICT, and leadership development.
Aged Care Management firmographics
Firmographics- Name
- Aged Care Management
- Legal name
- Aged Care Management Australia
- Website
- https://agedcaremanagement.com.au
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Aged Care Management Australia (ACMA) is a South Australia-based professional advisory consultancy, founded in 2006, that helps Australian aged care providers recover from sanctions, achieve regulatory compliance, and improve clinical and business performance through hands-on, on-site engagements.
- Ownership category
- akta.pro rank
Aged Care Management industry classification
Industry- Product category
- Aged Care Consulting
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233)
- SIC
- Services-Management Consulting Services (8742), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Elder Services & Aging Support (BPAGAEAF)
- akta.pro secondary industries
- Comprehensive Geriatric Assessment & Care Planning (HSABAIAA), Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)
Keywords
Where Aged Care Management is headquartered
LocationHeadquarters
- HQ city
- Australia Plains
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Aged Care Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Professional Advisory Services: ACMA generates revenue through providing professional consultancy services including sanctions and non-compliance management, quality assurance, business improvement, contract facility management, and indigenous health services. Services are typically project-based with defined deliverables and cost structures.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Aged Care Management product offering
Product offeringCore offering
Aged Care Management Australia (ACMA) is a professional advisory consultancy delivering hands-on, on-site support to aged care providers across Australia. Core offerings span sanctions and non-compliance management, quality assurance (including gap analysis audits, clinical monitoring and reporting, and quality and risk mentoring), indigenous health services for Aboriginal and Torres Strait Islander aged care, business improvement (staffing, financial, operational), and contract facility management. Engagements are project-based and tailored to the operational and regulatory needs of each provider.
Product overview
Aged Care Management Australia (ACMA) operates as a professional consultancy practice offering advisory services to aged care providers, structured around five core service areas: Sanctions & Non-Compliance Management, Quality Assurance (including Gap Analysis Audits, Clinical Monitoring and Reporting, and Quality & Risk Mentoring), Indigenous Health Services, Business Improvement, and Contract Facility Management. The company also licenses CILCA 360 and CISCA assessment tools for capability evaluation. Rather than a unified software platform, ACMA's offering is a portfolio of specialized consulting and advisory services delivered through on-site support and hands-on engagement.
Differentiator
Problem solved
Functional benefit
Products and services
- Sanctions and Non-Compliance Management Expert advisory service helping aged care providers recover from sanctions and non-compliance with Aged Care Quality Standards, including immediate risk mitigation, remediation planning, and ongoing compliance support. Delivered hands-on, on-site within 24 hours.
- Quality Assurance Comprehensive quality and clinical governance support for aged care providers, encompassing Gap Analysis Audits, Clinical Monitoring and Reporting tools, and Quality and Risk Mentoring, designed to help providers meet Aged Care Quality Standards.
- Gap Analysis Audits Independent gap analysis providing insights into actual versus desired performance against Aged Care Quality Standards, including consumer and staff engagement surveys, on-site observations, risk identification, and tailored compliance action plans.
- Clinical Monitoring and Reporting Clinical performance measurement tool providing dashboard overview and streamlined reporting for Clinical Governance Reporting and National Aged Care Mandatory Quality Indicator Program requirements; designed by clinicians for clinicians.
- Quality and Risk Mentoring Partnership service for small to medium providers to develop self-assessment, continuous improvement plans, and risk management frameworks with dedicated advisor support.
- Indigenous Health Services Specialist support for Aboriginal and Torres Strait Islander aged care providers, including compliance remediation, policy development, financial analysis, and culturally safe care delivery. Delivered in partnership with NATSIAACC and across remote and rural communities.
- Business Improvement Performance optimisation services for aged care providers, including staffing model reviews, home care pricing, financial analysis, hotel services reviews, and business continuity planning.
- Contract Facility Management Expert facility management services delivered on a contract basis, providing interim clinical and management support including acting CEO, Facility Manager, and Home Care Manager roles for aged care providers.
- CILCA 360 Leadership Capability Assessment Licensed leadership capability assessment tool, mapped to the Australian Aged Care Leadership Capability Framework and Aged Care Quality Standards, used to identify capability gaps in individuals and teams.
- CISCA Staff Capability Assessment Staff capability assessment tool mapped to the Australian Aged Care Leadership Capability Framework and Aged Care Quality Standards, providing data insights to drive organisational clarity and improved performance.
Quantifiable outcome
- 100% success rate in recovering compliance for sanctioned providers
- +3 more outcomes
Companies that use Aged Care Management
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Aged Care Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Aged Care Management partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and supporting.
- Henson Lloyd AccountantscorePartnership spanning over a decade, providing specialist financial analysis and financial modelling. Services include Residential Care and Home Care performance dashboards, tailored governance support, general accounting, payroll, taxation management, and commercial due diligence for aged care providers. ACMA leverages their expertise for business improvement engagements.
- Nutrition Professionals AustraliacoreTeam of Accredited Practicing Dietitians providing services across Australia specializing in nutritional needs of aging populations. Partnership involves clinical nutritional assessments, menu design and analysis, staff training, and Gap Analysis against aged care quality standards focusing on nutrition and consumer outcomes.
- Hodgkison ArchitectscoreArchitecture and interior design firm established in 1989 with strong portfolio in aged care, seniors living and health care projects. Partnership involves review of design and operational management for new or refurbished developments, concept planning, project management, interior design, and facilitation of care models through architectural design.
- National Aboriginal and Torres Strait Islander Ageing and Aged Care Council (NATSIAACC)coreNational council working to ensure Elders can access culturally safe, trauma aware and healing-informed support and care. ACMA collaborates on indigenous aged care initiatives and is a member of the Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel.
- Data CubesupportingICT consultancy with over 20 years' experience in Health and Aged Care ICT. Provides ICT Audits for cost identification, risk assessment, and improvement opportunities. Supports aged care providers with Business Continuity, Disaster Recovery, Database Development, and Health Information Management.
- Data Drives InsightsupportingACMA is a licensee of Data Drives Insight, using CILCA 360 and CISCA assessment tools to identify capability gaps in individuals and teams. Tools are mapped to Australian Aged Care Leadership Capability Framework and Aged Care Quality Standards.
- Veraison Training & DevelopmentsupportingTraining and development provider with psychology and business performance background. Delivers leadership and culture programs to large aged care providers. Currently providing COVID-19 Surge Response Team Workshops. ACMA refers aged care providers to Veraison for team culture assessment and improvement.
- Aged & Community Care Providers Association (ACCPA)supportingPeak industry body that leads, advocates and provides support, advice and guidance to aged care providers. ACMA maintains a strong relationship with ACCPA as industry partners.
- National Seniors AustraliasupportingNot-for-profit organization providing strong national voice for seniors' rights. ACMA partners with National Seniors for advocacy initiatives, including hosting open forums on aged care staffing issues moderated by Chief Advocate Ian Henschke.
- Gary Coff ConsultingsupportingConsulting partner mentioned in context of international contract supporting development of aged care respite service in Malaysia designed to Australian Quality standards.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Aged Care Management competitors and assessment
Company assessmentBroad incumbents
- EY Australia: Big-4 firm with a health and aged care advisory practice that competes for enterprise transformation and compliance engagements. Comparable in regulatory advisory capability but broader in scope and geographic reach.
- Deloitte Australia: Big-4 firm providing aged care consulting spanning risk, regulatory, and digital transformation. Overlaps with ACMA on quality assurance and regulatory compliance work, particularly for large multi-site providers.
- KPMG Australia: Big-4 firm with a dedicated aged care advisory practice covering compliance, strategy, and operational consulting for major providers. Competes for enterprise mandates and offers scale and breadth ACMA cannot match, but lacks ACMA's hands-on, on-site specialization.
- BDO Australia: Mid-tier accounting and advisory network with a dedicated aged care sector group serving NFP and for-profit providers. Competes in the same mid-market segment as ACMA on financial advisory, compliance, and business improvement.
- Pitcher Partners: Australian mid-tier advisory firm with a health and aged care sector focus providing financial, governance, and operational advisory. Comparable client base and service mix in the mid-market aged care provider segment.
- Grant Thornton Australia: Mid-tier advisory firm with aged care sector advisory covering compliance, financial sustainability, and operational improvement. Comparable in targeting mid-market Australian aged care providers with multi-disciplinary consulting services.
Direct peers
- StewartBrown: Australian specialist advisory firm focused exclusively on the aged care sector, providing financial, governance, and compliance consulting to residential and home care providers. Highly comparable in niche positioning, mid-market client focus, and sector specialization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Aged Care Management social profiles
Digital presenceAged Care Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aged Care Management leadership team
Management profileNumber of profiles
Profiles5 records
Aged Care Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aged Care Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aged Care Management
What does Aged Care Management do?
Aged Care Management Australia (ACMA) is a professional advisory consultancy delivering hands-on, on-site support to aged care providers across Australia. Core offerings span sanctions and non-compliance management, quality assurance (including gap analysis audits, clinical monitoring and reporting, and quality and risk mentoring), indigenous health services for Aboriginal and Torres Strait Islander aged care, business improvement (staffing, financial, operational), and contract facility management. Engagements are project-based and tailored to the operational and regulatory needs of each provider.
Is Aged Care Management a public or private company?
Aged Care Management is a private company. It is classified as family owned and is currently operating.
When was Aged Care Management founded?
Aged Care Management was founded in 2006. It employs 11 to 50 people.
Where is Aged Care Management based?
Aged Care Management is headquartered in Australia Plains, Australia, in the Oceania region.
How does Aged Care Management make money?
One revenue line is on record: professional Advisory Services.
Who are Aged Care Management's main competitors?
Broad incumbents on record are EY Australia, Deloitte Australia, KPMG Australia, BDO Australia, Pitcher Partners and Grant Thornton Australia. StewartBrown is listed as a direct peer.
Does Aged Care Management have an API?
No public API is recorded for Aged Care Management.
What industry is Aged Care Management in?
Aged Care Management's product category is Aged Care Consulting. Its primary akta.pro industry code is BPAGAEAF, Elder Services & Aging Support, with a secondary code of HSABAIAA, Comprehensive Geriatric Assessment & Care Planning. Its NAICS code is 624120 and its SIC code is 8742.