Copper Queen Community Hospital

What Copper Queen Community Hospital does

Copper Queen Community Hospital (CQCH) is a private, nonprofit Critical Access Hospital headquartered in Bisbee, Arizona, providing a comprehensive range of inpatient and outpatient healthcare services to residents of southern Cochise County. The organization operates two 24-hour Emergency Departments (Bisbee and Douglas), a 14-bed inpatient unit, and five Rural Health Clinics distributed across Bisbee, Douglas, Palominas, Hereford, and Tombstone. It serves more than 141,000 patients annually across emergency care, primary care, diagnostic imaging, laboratory, physical therapy, outpatient surgery, and a broad specialty portfolio spanning cardiology, gastroenterology, pulmonology, urology, women's health, pediatrics, podiatry, mental health, wound care, occupational medicine, infusion services, and home health.

The hospital's technological foundation is centered on a telemedicine platform connecting patients to specialty providers at Pima Heart (TeleCardiology), Tucson Medical Center (TeleEndocrinology), Banner - Diamond Children's Hospital (TelePediatrics), and Mayo Clinic in Scottsdale (TeleStroke and TeleRadiology). The clinical IT stack includes Cerner electronic medical records and the iQHealth patient portal for online records, appointments, and billing. The hospital maintains DNV Critical Access Hospital Accreditation, ACHC Stroke Ready Certification, HFAP Stroke Certification, and Pediatric Prepared Certification.

CQCH's business model is community-based fee-for-service plus cost-based Medicare reimbursement under the Critical Access Hospital program, supplemented by private insurance, Medicaid (AHCCCS), self-pay, and a substantial financial assistance program offering charity care, sliding-fee scales, and payment plans. Marketing and patient acquisition rely on a digital front door (cqch.org website, Facebook, Twitter/X, YouTube, LinkedIn, iQHealth portal) plus community engagement through health fairs and the CQCH Foundation's scholarship pipeline with Cochise College. The organization is governed by a community Board of Directors and managed by Copper Queen Medical Associates, with no private equity, venture capital, or parent-company ownership.

Name

Copper Queen Community Hospital

Legal name

Copper Queen Community Hospital

Website

https://cqch.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Copper Queen Community Hospital is a nonprofit Critical Access Hospital in Bisbee, Arizona, operating two emergency departments, a 14-bed inpatient unit, and five rural health clinics across southern Cochise County, serving 141,000+ patients annually with primary, specialty, and telemedicine care.

Ownership category

akta.pro rank

Product category

Rural Hospital Services

NAICS

Outpatient Care Centers (6214)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Rural healthcare services
• Critical access hospital
• Emergency medical care
• Primary care clinics
• Telemedicine consultations

Headquarters

HQ city

Bisbee

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: Direct patient care revenue from hospital services, emergency department visits, inpatient care, outpatient services, diagnostic imaging, laboratory services, and clinic visits. Billed to Medicare, Medicaid, private insurance, or self-pay patients.
2. Financial Assistance Programs: Provides deeply discounted rates for self-pay patients, charity care, sliding fee scales based on family size and income, and payment plans for uninsured and underinsured patients.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Copper Queen Community Hospital is a Critical Access Hospital that delivers inpatient, outpatient, and emergency healthcare services to residents of southern Cochise County, Arizona. It operates a main hospital campus in Bisbee with a 14-bed inpatient unit and two 24-hour emergency departments, supported by five Rural Health Clinics in Bisbee, Douglas, Palominas, Hereford, and Tombstone, plus telemedicine specialty consults, diagnostic imaging, laboratory, physical therapy, occupational medicine, and home health visiting nurse services.

Product overview

Copper Queen Community Hospital is a Critical Access Hospital providing a comprehensive range of inpatient and outpatient healthcare services across southern Cochise County, Arizona. The hospital operates five Rural Health Clinics in Bisbee, Douglas, Hereford, Palominas, and Tombstone. Key services include 24-hour emergency care, acute hospital care, primary care, diagnostic imaging, laboratory, physical therapy, and specialty services in cardiology, gastroenterology, pulmonology, urology, women's health, pediatrics, podiatry, mental health, and wound care. The hospital offers an advanced TeleMedicine program connecting patients with specialists in cardiology, endocrinology, pediatrics, stroke care, and radiology through partnerships with Pima Heart, Tucson Medical Center, Banner Diamond Children's Hospital, and Mayo Clinic. Additional services include outpatient surgery, infusion services, occupational medicine, visiting nurse/home health services, and Quickcare walk-in clinics. The hospital utilizes a Patient Portal for online access to medical records and billing.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Emergency Services Round-the-clock emergency department providing immediate care for acute medical conditions and emergencies for patients in southern Cochise County.
• Acute Hospital Care Inpatient hospital services for patients requiring overnight stay and ongoing medical monitoring in a 14-bed inpatient unit.
• Primary Care Family medicine and comprehensive continuing health maintenance for patients of all ages across the five rural health clinics.
• TeleMedicine Electronic telemedicine system that connects patients with specialists using real-time video and images, enabling remote consultations across cardiology, endocrinology, pediatrics, stroke, and radiology.
• Cardiology Heart and cardiovascular system diagnosis and treatment, including TeleCardiology remote consultations with Pima Heart specialists in Tucson.
• Gastroenterology Digestive system and gastrointestinal tract diagnosis and treatment services for adult patients.
• Pulmonology Respiratory and lung disease treatment including asthma, COPD, and other pulmonary conditions.
• Urology Urinary tract and male reproductive system treatment including urologic cancer, erectile dysfunction, and incontinence.
• Women's Health/Urogynecology Female pelvic medicine, urogynecology, hysterectomy procedures, and women's health services including midwifery care.
• Podiatry Foot and ankle healthcare including surgery, orthotics, diabetic foot care, and wound treatment.
• Pediatrics Healthcare services for infants, children, and adolescents including well-child visits and developmental screening.
• Diagnostic Imaging Medical imaging services including X-ray, ultrasound, and other diagnostic radiology capabilities.
• Laboratory Clinical laboratory testing and diagnostic services for various medical conditions.
• Physical Therapy Rehabilitation services for inpatient, outpatient, and home health patients treating movement and function problems, with specialized PWR! (Parkinson's) and Pelvic Health certifications.
• Outpatient Surgery Surgical procedures performed without overnight hospital admission.
• Outpatient Mental Health Psychiatric and mental health services provided in outpatient settings including psychiatric nurse practitioner care.
• Outpatient Infusion Services IV medication and infusion therapy services for outpatients.
• Work Well - Occupational Medicine Employer-focused occupational medicine including pre-employment exams, substance screenings, vaccines, and work injury evaluation.
• Visiting Nurse Services (Home Health) Home-based nursing care, skilled nursing services, and home therapy including physical and occupational therapy.
• Advanced Wound Care Specialized treatment for chronic and non-healing wounds.
• Cardiopulmonary/Pulmonary Function Studies Heart and lung function diagnostic testing and respiratory therapy.
• Quickcare Walk-in urgent care services for minor emergencies and illnesses available at multiple clinic locations.
• CQCH Bisbee Primary Care Clinic Rural health clinic on the hospital campus in Bisbee offering family medicine, occupational medicine, specialty monthly visits, and mental health services.
• CQCH Douglas Primary Care Clinic / Douglas Medical Complex Rural health clinic in Douglas with a recently completed multi-million-dollar renovation featuring enhanced diagnostics, expanded physical therapy, and a 24-hour emergency department.
• CQCH Palominas Primary Care Clinic Rural health clinic in Palominas offering family medicine, cardiology, gastroenterology, podiatry, and Quickcare services.
• CQCH Hereford Primary Care Clinic Rural health clinic in Hereford offering family medicine, pediatrics, mental health, laboratory, and physical therapy services.
• CQCH Tombstone Primary Care Clinic Rural health clinic in Tombstone providing family medical care.
• Patient Portal Online access to medical records, appointments, and billing through the iQHealth platform.

Quantifiable outcome

• 141,000+ patients served annually
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Pima Heart (Tucson)coreTechnology or IntegrationTeleCardiology partnership bringing cardiologists from Pima Heart in Tucson to provide consultation for emergency patients and those hospitalized for cardiac care via real-time video and telemedicine technology
• Tucson Medical CentercoreTechnology or IntegrationTeleEndocrinology partnership with Dr. Shubh Preet Kaur providing adult endocrinology care via telemedicine, allowing patients to avoid travel to Tucson
• Banner - Diamond Children's Hospital (Tucson)coreTechnology or IntegrationTelePediatrics partnership connecting Banner specialists to triage and diagnose children admitted to the CQCH Emergency Department via telemedicine, serving approximately 10% of ED patients who are children
• Mayo Clinic (Scottsdale)coreTechnology or IntegrationTeleStroke program connecting CQCH emergency staff with Mayo Clinic neurologists for immediate stroke assessment and treatment decisions using video and computer equipment
• Mayo Clinic (Scottsdale)coreTechnology or IntegrationTeleRadiology partnership providing high-quality radiology services and x-ray readings with fast turnaround and 24/7 support from Mayo Clinic radiologists
• Cochise CollegeminorStrategic or Co-development PartnerEducational partnership through CQCH Foundation scholarships. James J. Dickson Scholarship requires enrollment at Cochise College for certain fields; Foundation board includes Cochise College dean of nursing and allied health

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Banner Health: Large non-profit health system operating multiple Critical Access and community hospitals across Arizona, including Page Hospital and Banner Ironwood. CQCH already partners with Banner for TelePediatrics, making Banner both a partner and a broader incumbent shaping regional competition.

Direct peers

• Northern Cochise Community Hospital: Critical Access Hospital located in Willcox, Arizona, operating in the same eastern-southern Arizona geography as CQCH. Directly comparable as a small rural CAH serving similar demographic and payer mix.
• Benson Hospital: Critical Access Hospital in Benson, Arizona, along the I-10 corridor between Tucson and the CQCH service area. Closely comparable rural CAH model with similar service mix and patient population.
• Page Hospital (Banner): Banner-operated Critical Access Hospital in Page, Arizona, on the Navajo Nation. Comparable as a small CAH with limited inpatient capacity that uses telemedicine partnerships to extend specialty coverage in a remote geography.

Regional players

• Tuba City Regional Health Care: Critical Access Hospital serving the western Navajo Nation and surrounding rural northern Arizona. Comparable as a rural CAH delivering similar primary care, emergency, and specialty-via-telemedicine model to an underserved population.
• White Mountain Regional Medical Center: Critical Access Hospital in Springerville, Arizona. Comparable as a small rural Arizona CAH serving an isolated community with similar primary care, emergency, and limited inpatient scope.
• Canyon Vista Medical Center: Community hospital in Sierra Vista, Arizona, in the same county as CQCH's Douglas facility. Comparable as a regional acute care provider competing for overlapping primary care and emergency volume in Cochise County.
• Holy Cross Hospital (Carondelet): Critical Access Hospital in Nogales, Arizona, operated by Carondelet Health Network. Comparable as a southern Arizona rural CAH competing for cross-border and rural patient volume.
• Mt. Graham Regional Medical Center: Regional medical center in Safford, Arizona, serving Graham and Greenlee counties. Comparable as a rural Arizona community hospital with similar geographic and demographic challenges.

Others

• Mayo Clinic: Academic medical center in Scottsdale, Arizona, that supplies TeleStroke and TeleRadiology services to CQCH. Comparable not as a competitor for primary care but as a critical upstream specialty partner whose continued engagement shapes CQCH's clinical capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CQCHBisbeeAZ
• YouTubeyoutube.com/user/CQCHBisbeeAZ?feature=mhee
• Facebookfacebook.com/CopperQueenCommunityHospital
• LinkedInlinkedin.com/company/copper-queen-community-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Copper Queen Community Hospital