Caritas Altenhilfe GGmbH

What Caritas Altenhilfe GGmbH does

Caritas Altenhilfe gGmbH is a non-profit elder care provider headquartered in Berlin, Germany, operating as an affiliated organization of the Deutscher Caritasverband e.V. (German Caritas Association) under the Erzbistum Berlin (Archdiocese of Berlin). Founded approximately in 1970, the company delivers a comprehensive continuum of elderly care services through 16 Caritas-Sozialstationen (social nursing stations) distributed across the archdiocese, employing between 1,001 and 5,000 staff.

The organization's service portfolio spans ambulatory home care (Pflege zu Hause, household support, care counseling, meal delivery via Caritas-Menüservice, and emergency call systems), residential care (Seniorenheime, Kurzzeitpflege short-term care, and specialized shared living communities for dementia patients), day care (Tagespflege), service-oriented independent living (Wohnen mit Service, including the 2025-launched 'Sophie von Brabant' concept at Caritas-Seniorenzentrum St. Elisabeth in Velten), and spiritual care (Seelsorge). Named senior centers include Caritas-Seniorenzentrum Stella Maris in Heringsdorf, St. Elisabeth in Velten, and Kardinal Bengsch in Berlin. The organization also publishes the senior magazine 'Miteinander.'

The company operates under Germany's statutory long-term care insurance (Pflegeversicherung) framework, generating revenue through regulated reimbursement rates, private pay for additional services, and charitable donations. No proprietary technology, AI/ML capabilities, or digital products are disclosed. The organization has been led by Geschäftsführerin Bärbel Arwe (since June 2019) and, as of April 1, 2026, co-Managing Director Dr. Bernd Schubert under a dual leadership (Doppelspitze) structure. In 2025, it was ranked #1 among the 50 largest ambulatory care providers in Germany based on independent Medical Service inspection reports.

Name

Caritas Altenhilfe GGmbH

Legal name

Caritas Altenhilfe gGmbH

Website

https://caritas-pflegedienste.de

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Caritas Altenhilfe gGmbH is a Berlin-based non-profit elder care provider affiliated with Caritas Deutschland, operating 16 social nursing stations and multiple senior centers across the Archdiocese of Berlin to deliver ambulatory, residential, and dementia care services.

Ownership category

akta.pro rank

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Elder Care Services: Revenue is generated through regulated reimbursement rates from German long-term care insurance (Pflegeversicherung), private pay for additional services, and potentially charitable donations. As a Caritas affiliated organization, services follow the German social insurance framework for elder care.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Caritas Altenhilfe gGmbH is a non-profit elder care provider operating 16 Caritas-Sozialstationen across the Archdiocese of Berlin (Erzbistum Berlin). It delivers ambulatory home nursing, residential senior care, day care, short-term and respite care, dementia shared housing, service living, home support, professional care counseling, meal delivery, and emergency call services to elderly individuals and their families. Founded in 1970, the organization is affiliated with the Deutscher Caritasverband e.V. and celebrated its 55th anniversary in 2025.

Product overview

Caritas Altenhilfe GGmbH is a non-profit provider of elderly care services operating across the Archdiocese of Berlin with 16 Caritas-Sozialstationen (ambulatory care stations). The company offers a comprehensive portfolio of interconnected care services under the Caritas Altenhilfe brand: (1) Ambulatory care services including Pflege zu Hause, Unterstützung zu Hause, and Pflegeberatung delivered through its social stations; (2) Residential care including Seniorenheime, Wohngemeinschaften für Menschen mit Demenz, and Kurzzeitpflege; (3) Living with service concepts such as Wohnen mit Service and the new Caritas-Servicewohnen plus Sophie von Brabant; (4) Supplementary services including Caritas-Menüservice (meal delivery), Hausnotruf (emergency call), and Tagespflege (day care); and (5) Spiritual care (Seelsorge) services. The portfolio is managed through named senior centers including Caritas-Seniorenzentrum Stella Maris, Caritas-Seniorenzentrum St. Elisabeth, and Caritas-Seniorenzentrum Kardinal Bengsch. The company also publishes the senior magazine 'Miteinander'. The organization celebrated its 55th anniversary in 2025 and is led by a dual management team.

Differentiator

Problem solved

Functional benefit

Brands

• Caritas-Servicewohnen: Senior-friendly living with support services
• Caritas-Menüservice
• Caritas-Seniorenzentren
• Caritas-Sozialstationen

Products and services

• Pflege zu Hause (Ambulante Pflege / Caritas-Sozialstationen) Home-based nursing care delivered through 16 Caritas social stations (Sozialstationen) across the Archdiocese of Berlin, providing medical care, personal hygiene, household assistance, and companionship to enable elderly people to live independently in their own homes.
• Seniorenheime (Residential Senior Homes) Full-time residential senior homes providing comprehensive care for severely care-dependent individuals, offering increased mobility, social interaction, medical security, and daily relief for relatives.
• Tagespflege (Day Care) Day care services enabling care-dependent people to spend the day in social settings outside their own homes, including meals, medication administration, and return home in the evening.
• Kurzzeitpflege (Short-term Care) Short-term residential care bridging recovery periods after hospital stays until individuals regain strength to return home.
• Verhinderungspflege (Respite/Substitute Care) Respite care providing temporary care when regular caregivers are unavailable due to vacation, business travel, hospitalization, or other circumstances.
• Wohnen mit Service (Servicewohnen) Senior-friendly rental apartments with on-site support, leisure activities, and a dedicated contact person, providing a safe foundation for independent living in old age.
• Wohngemeinschaften für Menschen mit Demenz (Dementia Shared Housing) Shared living communities specifically for people with dementia, staffed by specially trained nurses who support both residents and relatives in managing daily life.
• Unterstützung zu Hause (Home Support Services) Comprehensive home support services including cooking, cleaning, medical care, and substitute care for caregivers to ease daily life at home.
• Pflegeberatung (Professional Care Counseling) Professional care counseling services to help individuals and families navigate care options and insurance matters.
• Caritas-Menüservice (Meal Delivery Service) Meal delivery service for seniors who struggle with daily cooking, including special preparations for medically required diets.
• Hausnotruf (Emergency Call System) Emergency call system allowing elderly individuals to quickly summon help from home in any situation via a panic button.
• Seelsorge (Spiritual Care) Spiritual care and counseling services, including the lecture series 'Was die Seele bewegt – Seelsorge im Gespräch' at Caritas-Seniorenzentrum Kardinal Bengsch.

Quantifiable outcome

• Ranked #1 among 50 largest ambulatory care providers in Germany (2025)

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Caritas DeutschlandcoreStrategic or Co-development PartnerCaritas Altenhilfe gGmbH is an affiliated organization of Caritas Deutschland (Deutscher Caritasverband), the largest social welfare organization in Germany. This affiliation provides brand recognition, organizational support, and integration into the broader Caritas network of social services.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Korian Deutschland: Korian is a major European private operator of nursing homes, assisted living, and home care services, with significant German footprint. Comparable to Caritas Altenhilfe in service mix (ambulatory + residential + day care) but competes as a large for-profit chain with greater capital access for facility expansion.
• Alloheim Senioren-Residenzen: Alloheim is one of Germany's largest private operators of senior residences and care facilities, offering full-time residential care, short-term care, and day care. Comparable to Caritas Altenhilfe's residential care arm (Seniorenheime) but competing as a for-profit incumbent with broader geographic coverage.
• Diakonie Deutschland: Diakonie is Germany's largest Protestant social welfare organization, operating parallel networks of ambulatory care stations (Diakonie-Sozialstationen), residential care, and elderly services. Directly comparable to Caritas Altenhilfe in mission, service mix (home care, residential, day care), and reliance on a faith-based non-profit model.
• Arbeiterwohlfahrt (AWO): AWO operates one of Germany's largest non-profit networks of senior care, including ambulatory Pflegedienste, senior homes, and day care. Comparable to Caritas Altenhilfe in operating model, non-profit structure, and full continuum of elderly services across multiple German regions.

Direct peers

• Agaplesion: Agaplesion is a non-profit operator of hospitals, senior homes, and ambulatory care services across Germany, with strong presence in residential and home care. Directly comparable to Caritas Altenhilfe in faith-affiliated non-profit identity and integrated elderly care delivery, particularly in ambulatory and residential segments.
• Malteser Deutschland: Malteser is a Catholic-affiliated non-profit providing home care, hospice, and emergency call services (Hausnotruf) across Germany. Directly comparable to Caritas Altenhilfe in faith-affiliated identity and overlapping service lines (Hausnotruf, ambulatory nursing, care counseling).
• Victor’s Group: Victor's Group is a German private operator of senior residences, ambulatory care, and service living concepts. Comparable to Caritas Altenhilfe in offering a continuum from Servicewohnen to full residential care, and a direct competitor in the Berlin/Brandenburg market for premium senior living.

Regional players

• Senecura Holding: Senecura operates care facilities and ambulatory services primarily in Austria and parts of Central Europe. Comparable in operational model (ambulatory stations, residential care, respite) but primarily DACH-region rather than Berlin-focused like Caritas Altenhilfe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/CaritasDeutschland
• Facebookfacebook.com/caritas.altenhilfe
• LinkedInlinkedin.com/company/deutscher-caritasverband-e.v.
• Instagraminstagram.com/caritasaltenhilfe

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Caritas Altenhilfe GGmbH