Department of Housing and Public Works

What Department of Housing and Public Works does

The Department of Housing and Public Works is a Queensland Government state department established in 2009, headquartered in Brisbane, Australia, operating under Minister Hon. Samuel (Sam) O'Connor MP and Director-General Mark Cridland. The department delivers housing assistance, homelessness services, building and plumbing regulation, public works, government procurement, youth engagement, and night-life economy policy across Queensland. Its service portfolio includes direct management of 55,978 public housing households and 78,218 social and community homes, delivery of a 53,500 social and community homes target by 2044 (with 6,342 homes currently in construction or under contract), private rental market assistance of $60.16M supporting 30,455 households, and the $2 billion Housing Investment Fund.

The department's core technology and digital assets comprise conventional government service delivery infrastructure: the OpenHome housing dashboard (updated every 2 months for real-time housing system transparency), the Queensland Homelessness Information Platform (QHIP), the Queensland Housing Profiles tool, and QFleet's management of 11,000+ government vehicles. Operating subsidiaries include QFleet (fleet leasing and management), QBuild (building construction and maintenance), Office of Queensland Government Architect (urban design advisory), Queensland Government Accommodation Office (QGAO), and Major Projects (infrastructure delivery). Distribution occurs through 21 Housing Service Centres across Queensland, online service portals, the 13 QGOV phone line, and partnerships with registered Community Housing Providers via the Queensland Community Housing Investment Pipeline (Q-CHIP).

The department is funded primarily through Queensland Government budget appropriations and National Housing and Homelessness Agreements, supplemented by the Housing Investment Fund and partnerships with Housing Australia under the Housing Australia Future Fund (HAFF) 3 Partnership Round. Services are provided free or at subsidized rates to eligible Queenslanders, with public housing rent calculated as a percentage of tenant household income under the Public Housing Rent Policy. The department serves vulnerable Queenslanders needing housing assistance, low-to-moderate income households, young people aged 16-25 (via Youth Foyers), First Nations peoples, building industry participants, night-life economy businesses, and Queensland Government suppliers.

Name

Department of Housing and Public Works

Legal name

The State of Queensland (Department of Housing and Public Works)

Website

https://housing.qld.gov.au

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The Department of Housing and Public Works is a Queensland Government department delivering housing assistance, homelessness services, building regulation, public works, and government procurement to Queenslanders, managing over 78,000 social homes across 21 service centres statewide.

Ownership category

akta.pro rank

Product category

Public Housing Services

NAICS

Administration of Housing Programs (925110), Community Housing Services (62422), Temporary Shelters (624221), New Multifamily Housing Construction (except For-Sale Builders) (236116), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Social Services (8300), General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)

akta.pro secondary industries

Housing Benefits & Rent Subsidy Administration (BPAIAKAG), Housing Assistance & Homeless Services (BPAGAEAB), Residential Affordable Housing Development & Construction (IMAFABAI)

Keywords

• Social housing services
• Homelessness support services
• Government procurement services
• Building regulation services
• Public housing assistance

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Appropriation: Funded through Queensland Government budget appropriations and national housing agreements. The department receives funding under National Housing and Homelessness Agreements and State budget allocations.
2. Housing Investment Fund: The $2 billion Housing Investment Fund supports delivery of social and affordable homes, including 490 homes in Woree, Cairns.
3. National and State Housing Agreements: Funding received under national housing and homelessness agreements between Australian Government and Queensland Government.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

The Department of Housing and Public Works is a Queensland Government state department that delivers social and affordable housing, homelessness services, private rental market assistance, building and plumbing regulation, whole-of-government procurement, public works infrastructure delivery, and youth engagement programs to Queenslanders. It directly manages around 55,978 public housing households and 78,218 social and community homes, operates 21 Housing Service Centres statewide, and partners with community housing providers via the Queensland Community Housing Investment Pipeline (Q-CHIP) to deliver a target of 53,500 new social and community homes by 2044.

Product overview

The Department of Housing and Public Works is a Queensland Government department (not a technology company) that delivers housing, building, and procurement services. Its portfolio consists of multiple service divisions and programs including: housing assistance services (public housing, community housing, homelessness support); OpenHome - Queensland's Housing Dashboard (a public data dashboard); the Queensland Community Housing Investment Pipeline (funding program); Youth Foyers (supported accommodation for young people); Queensland Procurement Policy 2026 and QFleet (procurement and fleet management services); Major Projects and QBuild (infrastructure delivery and construction); and the Young Queenslanders Strategy. These operate as distinct government programs under a unified departmental structure rather than a platform-plus-modules architecture typical of technology companies.

Differentiator

Problem solved

Functional benefit

Brands

• OpenHome: Queensland's Housing Dashboard providing a snapshot of the activity and performance of Queensland's housing and homelessness system
• QFleet
• QBuild
• Major Projects
• Queensland Government Accommodation Office (QGAO)
• Night-Life Economy Commissioner
• Youth Foyers

Products and services

• OpenHome — Queensland's Housing Dashboard A housing data dashboard providing snapshots of Queensland's housing and homelessness system activity and performance (updated every 2 months) with metrics on homelessness responses, social housing and private rental assistance. It is published for public transparency and accountability.
• Queensland Community Housing Investment Pipeline (Q-CHIP) A funding program partnering with registered Community Housing Providers to build and grow social and community housing across Queensland, including under the HAFF 3 Partnership Round with Housing Australia.
• Youth Foyers Program Supported accommodation facilities for young people aged 16–25 years providing stable housing in a supported living environment with wraparound support, with locations in Brisbane, Cairns, Gold Coast, Hervey Bay, Logan, Sunshine Coast and Townsville (with others proposed).
• Queensland Procurement Policy 2026 Whole-of-government procurement policy framework providing best-in-class procurement to deliver value, ethical practices and support for local Queensland businesses; applies to all Queensland Government procurement.
• QFleet Queensland Government fleet manager providing vehicle leasing and strategic fleet management services for over 11,000 vehicles across Queensland Government agencies.
• Queensland Government Procurement Spend Portal Transparency portal delivering greater visibility into Queensland Government spending through procurement data publication.
• Major Projects Infrastructure delivery services planning and managing complex infrastructure projects including flood resilience, performing arts venues, police facilities and courthouses across Queensland.
• QBuild Government building and construction service delivering social housing construction and maintenance services for Queensland Government assets, including the Modern Methods of Construction program and apprenticeships.
• Building and Plumbing Services Building and plumbing regulation, legislation, codes, standards and advice for the Queensland building industry, including licensing frameworks (fire protection licensing, mechanical services licensing, Building Regulation 2021).
• Young Queenslanders Strategy A strategic framework shaped by young people's input to guide government responses, actions and investments in youth success, including programs such as Youth Week, Safer Schoolies and Speak OUT.

Quantifiable outcome

• 53,500 new social and community homes to be delivered across Queensland by 2044
• +5 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Community Housing Providers (CHPs)coreStrategic or Co-development PartnerThe Queensland Community Housing Investment Pipeline funds registered community housing providers to build and grow social and community housing across Queensland. CHPs partner with developers, builders, local governments, institutional investors, and superannuation funds to deliver continuous pipeline of community homes.
• Iscariot MediaminorStrategic or Co-development PartnerFirst Nations design agency that created the department's embodied artwork design representing the department's commitment to Aboriginal and Torres Strait Islander peoples and communities across Queensland.
• Community Housing Industry Association (CHIA)coreStrategic or Co-development PartnerPeak body representing community housing providers in Australia, connecting the department with CHPs interested in developing social housing partnerships through Q-CHIP.
• QSheltercoreStrategic or Co-development PartnerQueensland peak body for specialist homelessness services and housing providers, helping to facilitate partnerships with CHPs for property development and operation as social or affordable housing.
• Australian Network on DisabilityminorStrategic or Co-development PartnerOrganization supporting disability inclusion in the workplace, partnered with the department to support employees with disability through the Disability and Accessibility Employee Network Group.
• Diversity Council AustraliaminorStrategic or Co-development PartnerIndependent diversity and inclusion peak body supporting the department's inclusion and diversity initiatives and employee networks.
• Pride in DiversityminorStrategic or Co-development PartnerLGBTQIA+ inclusion specialist supporting the department's LGBTQIA+ Employee Network Group and whole-of-government LGBTQIA+ initiatives.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Mission Australia Housing: One of Australia's largest community housing providers that partners with state departments (including Queensland's) to deliver and manage social housing — operates as a contracted service delivery counterpart rather than a policy agency.

Direct peers

• Tasmania Department of Communities Tasmania: Tasmania's state agency delivering public housing, homelessness services, and community support — operates a similar integrated housing-and-social-services model at smaller scale.
• Western Australia Department of Communities: WA's state-level housing and homelessness agency with a comparable portfolio of public housing management, community housing partnerships, and homelessness services.
• ACT Community Services Directorate: Australian Capital Territory's housing and community services agency — manages public housing stock and homelessness programs in a comparable jurisdictional context.
• South Australia Department for Housing and Urban Development: South Australia's state housing authority managing public housing, homelessness programs, and affordable housing initiatives — directly comparable in mandate and customer base.
• Northern Territory Department of Territory Families, Housing and Communities: NT's state-level department responsible for remote and urban public housing, homelessness services, and community housing — comparable mandate with distinct geographic challenges.
• Victorian Department of Families, Fairness and Housing: Victoria's lead department for public housing stock, homelessness response, and community housing investment — comparable scale, mandate, and Big Housing Build-style capital program.
• NSW Department of Communities and Justice: New South Wales' primary state-level agency responsible for social housing, homelessness services, and community support — a direct functional analogue operating in the same national policy environment.

Emerging players

• Housing Australia: Federal housing financier established under the Housing Australia Future Fund, partnering with state departments including DHPW via the HAFF Partnership Rounds to co-fund social and affordable housing supply.

Broad incumbents

• Australian Government Department of Social Services: Federal agency that administers National Housing and Homelessness Agreements and other social-services funding that flows to state departments like DHPW — operates one level above but is the key federal counterpart and funding source.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC1YMN5epIgbBdIVdDMBLwzw
• Facebookfacebook.com/QueenslandHousing
• LinkedInlinkedin.com/company/dhpw
• Instagraminstagram.com/queenslandyouth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Department of Housing and Public Works