6Tzen

What 6Tzen does

6Tzen is a French software company that provides a citizen relationship management (GRC) and administrative dematerialization platform for French public-sector organizations. Founded in 2009 and headquartered in Lyon (210 Avenue Jean Jaurès, 69007), the company operates as a wholly-owned subsidiary of EFALIA SAS following its 2019 integration into the Efalia Group. The platform captures citizen requests across multiple channels (online portal, email, postal mail, counter reception, telephone), routes them to relevant departments, manages back-office workflow, and enables electronic signature for management approval. Native integrations with France Connect, API Entreprise, and Base Adresse Nationale (BAN) anchor the product within the French State digital ecosystem.

The core product is offered in three tiers — 6Tzen Initial, 6Tzen Optimal, and 6Tzen Intégral — with deployment available as cloud-hosted SaaS (servers in France) or on-premise license (Box). The company also operates 6Tstore, an online catalog offering 90+ pre-built administrative procedure templates, and Legiflow, a specialized derivative for legal workflow management deployed at the Direction des Affaires Juridiques (DAJ) of Bercy ministries. 6Tzen was the first GRC platform to receive ANSSI CSPN security certification (2017) and holds "Confidentiel Défense" clearance and CNIL declaration.

The business operates on annual SaaS subscriptions and one-time on-premise license fees plus professional services for implementation, training, and support. Distribution combines direct enterprise sales, the UGAP public procurement catalog (which enables government subscription without competitive bidding), an online self-service portal at store.6tzen.fr, and group procurement partnerships such as SIPPEREC (aggregating nearly 300 public bodies in Ile-de-France). Disclosed customers include the French Presidency, ministries (Ecology, Economy/Finance, Culture, Agriculture, Social Solidarity/Health, Sports, Labor), regional and departmental councils, and hundreds of municipalities. Headcount is reported in the 11-50 range.

Name

6Tzen

Legal name

6Tzen SAS

Website

https://6tzen.fr

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

6Tzen is a French SaaS company providing citizen relationship management and administrative dematerialization software for French public administrations, including ministries, regional councils, and municipalities.

Ownership category

akta.pro rank

Product category

E-Government Software

NAICS

Other Management Consulting Services (541618)

SIC

Services-Prepackaged Software (7372), Services-Management Services (8741)

akta.pro primary industry

Governance, Risk & Compliance (GRC) Platforms (BPAEAPAA)

akta.pro secondary industries

Privacy, Data Protection & Cyber Governance (GRC) (BPAHAFAF), Privacy, Consent & Data Protection Management (BPAEAPAF)

Keywords

• Citizen relationship management
• Administrative dematerialization
• E-government platform
• Public sector software
• Electronic signature workflows

Headquarters

HQ city

Vénissieux

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription: Cloud-hosted subscription model with three tiers: Initial (simplest projects), Optimal (complex projects), and Intégral (all available features). Servers located in France, administered by expert teams operating from France.
2. On-premise License (Box): On-premise deployment option for organizations requiring local infrastructure.
3. Professional Services: Implementation, training, and support services for deployment and customization.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

6Tzen is a citizen relationship management (GRC) and administrative dematerialization platform that enables French public administrations to capture, qualify, route, process, and respond to citizen requests across multiple channels (portal, email, postal mail, counter, telephone). The platform provides electronic signature, activity dashboards, and a catalog of 90+ pre-built administrative procedure templates, deployed as a SaaS cloud service hosted in France or as an on-premise (Box) license to ministries, regional and departmental councils, municipalities, and public establishments.

Product overview

6Tzen is a unified citizen relationship management (GRC) and dematerialization platform for French public administrations. The core 6Tzen platform is offered in three tiers—6Tzen Initial (entry-level), 6Tzen Optimal (mid-tier), and 6Tzen Intégral (full-featured)—with all tiers supporting citizen portals, multi-channel request intake, and back-office workflow processing. The ecosystem includes 6Tstore, an online catalog for procedure templates and customer administration, and Legiflow, a specialized derivative for legal workflow management. The platform operates in both SaaS and on-premises (Box) deployment modes.

Differentiator

Problem solved

Functional benefit

Brands

• 6Tzen Initial: Entry-level offering for the simplest projects, part of the 6Tzen product line.
• 6Tzen Optimal
• 6Tzen Intégral

Products and services

• 6Tzen Platform Citizen relationship management (GRC) and administrative dematerialization platform that enables French public administrations to capture, qualify, route, process, and respond to citizen requests across multiple channels (portal, email, postal mail, counter reception, telephone), with electronic signature, activity dashboards, and France Connect integration.
• 6Tstore Online catalog and self-service portal providing 90+ pre-built administrative procedure templates (démarches) covering civil status, social benefits, urban planning, and other domains, with customer login, demonstration requests, and partnership inquiries.
• Legiflow Specialized derivative of 6Tzen dedicated to legal professions in public organizations, designed for pre-litigation and litigation management, including dematerialization of internal processes for legal teams.

Quantifiable outcome

• 99.89% platform availability
• +3 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

One partnership is on record.

• Efalia SAS (Groupe Efalia)coreStrategic or Co-development Partner · 1 January 20196Tzen joined the Efalia Group in 2019 as a subsidiary. Efalia SAS is the parent company at 210 Avenue Jean Jaurès, 69007 Lyon. The group operates the efalia.com website and blog, with webinars available on the parent company's platform.

Scale indicators9 records

Expansion highlights6 records

Regional players

• Granicus: US-headquartered government technology SaaS provider offering citizen engagement, digital services, and workflow automation for US federal, state, and local government. Comparable GRC and digital services functionality but focused on the US public sector market.
• Tyler Technologies: US-listed government technology software company providing enterprise software for US state and local government, including citizen engagement and digital workflow. Comparable public-sector vertical SaaS model but focused on the US market.

Broad incumbents

• Capgemini: Global IT consulting and services firm with a strong French public sector practice, including government digital transformation, citizen services modernization, and regulatory compliance. Competes for the same French government transformation budgets as 6Tzen but as a generalist systems integrator.
• Sopra Steria: Major French IT services company with a substantial public sector practice delivering digital transformation for French ministries, regional councils, and large municipalities. Overlaps with 6Tzen in citizen-facing dematerialization and e-government platforms but as part of a much broader portfolio.
• Salesforce Public Sector: Global CRM platform with a dedicated Public Sector vertical offering citizen engagement, case management, and digital services for government agencies worldwide. Provides comparable citizen-facing functionality but as part of a horizontal CRM suite that requires extensive configuration for French public sector needs.
• Esker: French-listed SaaS company providing document process automation, electronic signature, and dematerialization solutions. Overlaps with 6Tzen in electronic signature, document workflow, and back-office processing for organizations requiring paper-to-digital transitions.
• Atos: European IT services and consulting giant with significant public sector and digital transformation practices in France and across the EU. Competes for large government modernization contracts that may include citizen-facing portal and GRC functionality overlapping with 6Tzen's offerings.
• Inetum: French IT services company (formerly GFI Informatique) with a dedicated public sector vertical serving French ministries, regional councils, and local authorities. Offers dematerialization and e-government solutions as part of a broader service portfolio targeting the same clients as 6Tzen.

Direct peers

• Docaposte: Digital services subsidiary of La Poste Group offering dematerialization, electronic signature, and digital trust services for French public administrations. Closest direct competitor in French e-administration workflows, including similar regulatory positioning in CNIL compliance and electronic signature.

Others

• Efalia: Parent group of 6Tzen, offering complementary workflow, document management, and e-administration solutions to French public sector and enterprises. While not a peer in the competitive sense, Efalia's broader portfolio positions the group to compete for the same digital administration RFPs as the broader peer set.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/6tzen_official
• LinkedInlinkedin.com/company/6tzen.fr

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 6Tzen