Docaposte
Docaposte is the digital subsidiary of France's La Poste Group, providing eIDAS-certified digital trust services including electronic signature, secure archiving, electronic invoicing, identity verification, and registered electronic mail to 60,000+ enterprise and public sector clients across France and Morocco.
- Company typePrivate
- Founded2018
- HeadquartersCharenton-le-pont, France
- Headcount5,001–10,000
- GTM typeB2B
- OfferingSoftware
What Docaposte does
Docaposte is a French digital trust services provider and wholly-owned subsidiary of Groupe La Poste, headquartered in Ivry-sur-Seine, France. The company operates a platform-plus-modules architecture spanning the full document lifecycle, offering electronic signature (all three eIDAS levels with 250M+ signatures processed annually), secure digital archiving (ranked #1 in France), electronic invoicing through its SERES subsidiary as a government-approved Plateforme Agréée, qualified electronic registered mail via AR24, remote identity verification (ID360), and electronic voting (Voxaly). The technology stack is anchored on proprietary, sovereign French infrastructure hosted in SecNumCloud-certified data centers, with ISO 27001, HDS, and ANSSI PVID certifications supporting regulated workloads in banking, insurance, healthcare, and public sector clients.
The company serves 60,000+ clients across five primary verticals (banking & finance, insurance, healthcare, public sector, and other sectors including retail, energy, and education) through a multi-channel go-to-market combining direct enterprise field sales, inside sales for mid-market and SMB, white-label channel partnerships (SERES, LRE Trust in Morocco), and API-based integration for developer customers. Revenue streams are diversified across subscription-based trust solutions, transaction fees (particularly for e-invoicing and signatures), professional services and consulting, and managed BPO services, with €878 million in FY2025 revenue reported across 6,500 employees at 61 sites in France and internationally.
Docaposte has built a healthcare-focused AI and data franchise through its DALVIA sovereign generative AI platform (DALVIA Synthèse for clinical documentation and DALVIA Vox for ambient voice-to-structured-data capture), DataNext health data warehouses via subsidiary Heva, and the Phénix Care cyber-resilience solution. Subsidiary structure (SERES, AR24, Heva, Index Education with PRONOTE, Thiqa, Docaposte Santé, Maileva, Digiposte) supports specialized capabilities, with management pursuing both organic product expansion (Docaposte Santé consolidation in 2026) and inorganic growth (acquisitions of Thiqa, planned Maincare). The 4-year LINCS joint laboratory with CNRS and Université Côte d'Azur launched in June 2026 underscores investment in sovereign digital trust R&D aligned with France 2030 priorities.
Docaposte firmographics
Firmographics- Name
- Docaposte
- Legal name
- DOCAPOSTE
- Website
- https://docaposte.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Docaposte is the digital subsidiary of France's La Poste Group, providing eIDAS-certified digital trust services including electronic signature, secure archiving, electronic invoicing, identity verification, and registered electronic mail to 60,000+ enterprise and public sector clients across France and Morocco.
- Ownership category
- akta.pro rank
Docaposte industry classification
Industry- Product category
- Digital Trust Services
- NAICS
- Web Search Portals, Libraries, Archives, and Other Information Services (5192), Document Preparation Services (56141)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000), Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Consent, Privacy Management & Patient Identity (CIAM/Consent) (HLACAJAL)
- akta.pro secondary industries
- Consent, Preference & Data Rights Management (incl. HIPAA/GDPR support) (HLACAIAG), De-identification, Tokenization & Privacy-Preserving Data Platforms (HLACAIAK), Student Data Privacy Management & Consent (FERPA/GDPR/COPPA) (EDAFALAH), Public Health Data Governance, Privacy & Information Management (HLAJAMAI)
Keywords
Where Docaposte is headquartered
LocationHeadquarters
- HQ city
- Charenton-le-pont
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Docaposte business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Trust Solutions Subscriptions: Docaposte generates recurring subscription revenue from its core trust services including electronic signature, digital archiving, electronic invoicing, identity verification, and registered electronic mail. These are sold on a per-seat, usage, or tiered subscription basis to enterprises and public sector clients.
- Electronic Invoicing Transaction Fees: As an approved platform (Plateforme Agreee / ex-PDP), Docaposte charges transaction fees for each electronic invoice processed through its platform. This creates a usage-based revenue stream tied to transaction volume.
- Professional Services & Consulting: Revenue from consulting and integration services covering digital transformation, regulatory compliance, IT systems, data & AI, and training/certification engagements.
- Delegation of Services: BPO-style managed services including physical and digital mail management, inbound correspondence handling, and business process outsourcing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise and ETI contracts — custom pricing |
| Subscription | Monthly | SMB / PME — standard plan offerings |
| Transaction based/ take rate | Pay-as-you-go | White-label / Grey-label invoicing platform |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels9 records
Docaposte product offering
Product offeringCore offering
Docaposte provides digital trust services including electronic signature, electronic invoicing, electronic registered mail, certified digital archiving, identity verification, electronic voting, and cybersecurity solutions. The company also offers Digiposte (a personal digital safe), L'Identité Numérique (national digital identity), AI-driven digital health platforms, and education software. It serves more than 60,000 clients across private enterprises, mid-market firms, and public institutions in France.
Product overview
Docaposte is a comprehensive digital trust solutions provider offering a portfolio of interconnected products organized into four main categories: Trust Solutions (electronic signature, electronic invoicing, digital archiving, identity verification, registered electronic mail), Advisory & Services (consulting, digital transformation, training), Delegation of Services (outsourcing, business process management), and Platform Design & Operations. Key products include: Signature électronique (electronic signature - #1 in France), Plateforme Agréée e-Facture PA (government-approved e-invoicing via SERES subsidiary), LRE AR24 (eIDAS-qualified registered mail via AR24 subsidiary), Vote électronique Voxaly (electronic voting), ID360 (identity verification), Digiposte (personal digital safe), PRONOTE (educational software via Index Education), DALVIA (generative AI for healthcare), DataNext (health data warehouses), and Pack Cyber (cybersecurity suite). Docaposte operates as a platform-plus-modules architecture with multiple subsidiaries (SERES, Heva, AR24, Maileva) contributing specialized capabilities. The company also launched Docaposte Santé in 2026 to consolidate health activities.
Differentiator
Problem solved
Functional benefit
Brands
- Digiposte: Personal secure digital vault service for citizens
- Docaposte Santé
- e-Facture PA
- Voxaly
- AR24
- PRONOTE
Products and services
- Docaposte Electronic Signature
Quantifiable outcome
- Saves up to 10% of healthcare professionals' time through AI-assisted documentation (DALVIA Synthese)
- +3 more outcomes
Companies that use Docaposte
Customer profileNamed customers16 records
Segments5 records
Ideal customer profiles3 records
Docaposte technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability7 records
Feature8 records
Docaposte partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, key and minor.
- SuadeocoreDocaposte and Suadeo announced a strategic alliance for sovereign data management in France. The partnership focuses on enabling organizations to maintain control over their data while leveraging advanced analytics and AI capabilities within a sovereign, trusted framework.
- CNRS / Laboratoire d'Informatique, Signaux et Systemes de Sophia AntipoliskeyDocaposte joined with CNRS and Universite Cote d'Azur to create LINCS (Laboratoire Informatique pour un Numerique de Confiance Souverain), a 4-year joint research laboratory dedicated to digital trust and data security innovation. Research axes include: trusted execution environments for end-user data security, digital twins for trust testing, explainable AI techniques, and automatic argument generation for decision-making.
- Universite Cote d'AzurkeyPartner in the LINCS joint laboratory alongside CNRS, focused on innovation in digital trust and sovereign, secure data technologies. Universite Cote d'Azur contributes expertise in computer science and signals systems from its Sophia Antipolis laboratory, aligned with France 2030 strategy for technological sovereignty.
- DawexcoreDocaposte (via its HEVA subsidiary) entered a partnership with Dawex to accelerate the deployment of health data spaces in Europe. The goal is to facilitate data sharing between healthcare actors, break down information silos, ensure data access control by data holders, and strengthen trust in data exchanges. HEVA contributes its health data platform expertise while Dawex contributes its data exchange infrastructure.
- Sofrecom (Orange subsidiary)keyDocaposte partnered with Sofrecom, a subsidiary of Orange, to pursue international development. The alliance leverages Sofrecom's international telecom and consulting expertise to help Docaposte expand its digital trust services beyond France.
- EvidenceBminorDocaposte and EvidenceB launched a joint service providing AI-based academic remediation for high school students in their second year (Seconde), targeting educational catch-up and learning support through technology.
- LRE TrustcoreLRE Trust is a Moroccan company (directed by M. Abdelhafid El Bouanani) that distributes Docaposte solutions including LRE AR24, electronic signature, and electronic invoicing in Morocco. The partnership began in 2021 and positions LRE Trust as the first digital trust solutions platform in Morocco. Solutions comply with Moroccan laws 53-05 and 43-20, EU eIDAS regulation, and are recognized by Morocco's DGSSI, the Moroccan defense administration, and the French CNIL.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Docaposte competitors and assessment
Company assessmentBroad incumbents
- Adobe (Acrobat Sign): Adobe Acrobat Sign competes in e-signature as part of Adobe's broader document cloud suite. Large global incumbent with enterprise reach, but lacks Docaposte's sovereign infrastructure and French regulatory certifications.
- Worldline: European payment and digital trust services provider. Comparable through its digital identity, e-signature, and trusted services portfolio, competing for the same banking and enterprise trust services wallet Docaposte targets.
- Idemia: Global identity and security vendor; Docaposte previously acquired Idemia's e-signature activities. Comparable in digital identity, KYC, and ANSSI-grade identity verification where Docaposte's ID360 and L'Identite Numerique compete.
- Thales: French digital identity and cybersecurity group with strong sovereign positioning. Comparable to Docaposte in identity verification, e-signature, and government-grade security, though Thales operates across defense and aerospace as well.
Direct peers
- Cegedim: French healthcare IT and electronic invoicing group. Overlaps with Docaposte's health data hosting and SERES e-invoicing activities, both serving hospitals, healthcare professionals, and enterprises in France.
- Maincare Solutions: French hospital IT and patient pathway software vendor that Docaposte is actively acquiring. Direct overlap with Docaposte Sante's hospital information system and care pathway orchestration offerings.
- Universign: French-qualified electronic signature provider offering eIDAS-compliant signatures, timestamping, and electronic registered mail. Overlaps with Docaposte's AR24 and Signature products in the French trust services market.
- Yousign: French eIDAS-compliant electronic signature platform serving SMBs and mid-market. Direct French market competitor to Docaposte Signature, competing on UX and price for the segments where Docaposte's enterprise positioning is heaviest.
- Dedalus: European healthcare IT vendor with deep hospital information system footprint. Comparable to Docaposte Sante's hospital software and interoperability play, especially across France, Italy, Germany, and the UK.
- DocuSign: Global leader in electronic signature and contract lifecycle management. Direct competitor in the e-signature market Docaposte leads in France; Docaposte differentiates on eIDAS-qualified sovereignty, while DocuSign leads on global reach and product breadth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Docaposte social profiles
Digital presenceDocaposte compliance and trust
Trust signalCompliance10 records
Docaposte financial estimates
Financial estimateRevenue estimate
Valuation estimate
Docaposte leadership team
Management profileNumber of profiles
Profiles7 records
Docaposte subsidiaries and ownership
Company hierarchySubsidiaries7 records
Docaposte funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Docaposte M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Docaposte
What does Docaposte do?
Docaposte provides digital trust services including electronic signature, electronic invoicing, electronic registered mail, certified digital archiving, identity verification, electronic voting, and cybersecurity solutions. The company also offers Digiposte (a personal digital safe), L'Identité Numérique (national digital identity), AI-driven digital health platforms, and education software. It serves more than 60,000 clients across private enterprises, mid-market firms, and public institutions in France.
Is Docaposte a public or private company?
Docaposte is a private company. It is classified as corporate owned and is currently operating.
When was Docaposte founded?
Docaposte was founded in 2018. It employs 5,001 to 10,000 people.
Where is Docaposte based?
Docaposte is headquartered in Charenton-le-pont, France, in the Europe region.
How does Docaposte make money?
Four revenue lines are on record. Trust Solutions Subscriptions are the primary driver. The others are electronic Invoicing Transaction Fees, professional Services & Consulting and delegation of Services.
Who are Docaposte's main competitors?
Broad incumbents on record are Adobe (Acrobat Sign), Worldline, Idemia and Thales. Direct peers are Cegedim, Maincare Solutions, Universign, Yousign, Dedalus and DocuSign.
Does Docaposte have an API?
Yes. Docaposte provides API access for its electronic signature solutions, allowing developers to integrate signature functionality into business applications. The APIs enable orchestration of custom workflows with available back-office documentation and online testing sandbox for web services. Signature solutions are offered via API or web portal. Developer documentation is at www.docaposte.com/solutions/signature-electronique/api.
What industry is Docaposte in?
Docaposte's product category is Digital Trust Services. Its primary akta.pro industry code is HLACAJAL, Consent, Privacy Management & Patient Identity (CIAM/Consent), with a secondary code of HLACAIAG, Consent, Preference & Data Rights Management (incl. HIPAA/GDPR support). Its NAICS code is 5192 and its SIC code is 7370.