Complete Crisis Solutions

What Complete Crisis Solutions does

Complete Crisis Solutions Pty Ltd is a privately-held Australian boutique consulting firm headquartered in Clayfield, Brisbane, with offices in Sydney and Melbourne. Founded in 2015, the firm delivers professional services across five core areas: Crisis Management, Emergency Management, Security Management, Business Continuity, and Health and Safety and Risk Management. Its clients are predominantly enterprise and critical infrastructure operators in regulated sectors including energy (AEMO, Origin, Pacific Hydro, Akaysha), mining (Hastings-Deering, Oceana Gold), water utilities (Logan Water), infrastructure (Laing O'Rourke, UGL, Gamuda), manufacturing (Orora), and aviation (Nauru Airlines). The firm differentiates through senior practitioners sourced from maritime, aviation, police, emergency services, military, and academic backgrounds, and holds credentials aligned with ISO 22301, ISO 31000, ISO 45001, BS 11200, the SOCI Act, and AIHS Bronze corporate membership.

The business operates a hybrid revenue model combining quote-based professional consulting engagements with subscription-based 24/7 on-call retainer packages that provide priority access to senior crisis, emergency, and security professionals. Services include advisory, plan and policy development, role-based training, and realistic desktop and mock exercises, alongside specialised offerings in SOCI compliance, Active Shooter Planning, and Next-of-Kin Management. The firm extends its delivery reach through a technology partnership with RAYVN, a third-party mobile and web-based incident management platform that it offers to clients for mobilisation, communication, and documentation during incidents. Stated geographic coverage includes Australia, the Pacific, India, Asia, and the Middle East, with affiliations in the US, Canada, and UK.

The firm's go-to-market is direct and relationship-driven, anchored by a corporate website, a single inbound phone line (1300 183 944), and email enquiry handling, with no evidence of channel partners, resellers, or performance marketing. No funding rounds, M&A activity, or external investment are disclosed, and the ownership base is described as held among founding or long-term partners. While the firm has expanded its service catalogue, opened multi-city offices, and added recurring revenue mechanics, there is no publicly disclosed revenue, headcount figure, or financial performance data.

Name

Complete Crisis Solutions

Legal name

Complete Crisis Solutions Pty Ltd

Website

https://completecrisissolutions.com.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Complete Crisis Solutions is an Australian boutique consulting firm providing crisis, emergency, security risk, business continuity, and health and safety advisory services to enterprise and critical infrastructure clients across Australia, the Pacific, Asia, and the Middle East.

Ownership category

akta.pro rank

Product category

Crisis and Emergency Management Consulting

NAICS

Emergency and Other Relief Services (62423)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Business Continuity, Crisis Management & Resilience Planning (BPAKADAI)

akta.pro secondary industries

Turnaround, Restructuring & Crisis Management Consulting (BPAHACAO), Emergency Response, Spill Prevention & Crisis Preparedness (BPAHAJAM), Crisis Communications & Issues Management (BPAFADAE)

Keywords

• Crisis management consulting
• Emergency management services
• Business continuity planning
• Security risk advisory
• Health and safety consulting

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Consulting Services: Professional consulting services for crisis management, emergency management, security risk, business continuity, and health and safety. Delivered through experienced Partners and Senior Associates with backgrounds in maritime, aviation, police, emergency services, and military.
2. 24/7 On-Call Response Services: Subscription-based retainer packages providing priority access to 24/7 on-call crisis, emergency and security professionals. Includes real-time advice and crisis communications support including media and stakeholder management.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Complete Crisis Solutions is a boutique consulting firm that delivers professional crisis management, emergency management, security risk, business continuity, and tailored health and safety services to enterprise clients. Offerings include plan development, risk assessments, training, simulation exercises, and a 24/7 on-call crisis response capability delivered by senior practitioners with backgrounds in maritime, aviation, police, emergency services, and military. The firm complements consulting with third-party RAYVN incident management software recommended to clients for mobilisation and documentation during incidents.

Product overview

Complete Crisis Solutions is a boutique consulting firm offering professional crisis and emergency management services rather than a unified software product. The company provides five core consulting service areas: Crisis Management, Emergency Management, Security Management Programs, Business Continuity Programs, and Health and Safety & Risk Management. These services are complemented by specialised offerings including Security of Critical Infrastructure (SOCI) compliance support, Active Shooter Planning, and Next-of-Kin Management services. The company also provides 24/7 on-call response capability and operates as a technology partner for RAYVN incident management software, which they recommend to clients for mobilisation, communication and documentation during incidents.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Management

Named customers15 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• RAYVNcoreTechnology or IntegrationRAYVN is a mobile and web-based incident management software that enables simple and effective mobilization, communication and documentation during incidents. Complete Crisis Solutions offers RAYVN to clients for incident management, providing a technology platform for crisis and emergency response. Features include personnel notification via SMS, email, app notifications, automated phone calls, real-time information sharing, task assignment, and positional tracking.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Strategenics: Australia-based crisis, emergency, and business continuity consultancy serving corporate, government, and infrastructure clients. Closely overlapping service mix and customer segments with CCS in the Australian market.
• Risklogic: Australian boutique consulting firm specializing in business continuity, crisis management, and resilience services. Direct competitor to CCS in the Australian mid-market for ISO 22301-aligned continuity and crisis advisory.

Emerging players

• S-RM: Global cyber and risk consultancy with strong crisis response and intelligence-led security risk capabilities. Comparable niche focus on integrated crisis and security advisory, though more cyber-weighted than CCS.

Broad incumbents

• Control Risks: Global specialist risk consultancy offering crisis management, security risk, and incident response services. Comparable to CCS on security risk assessments and 24/7 crisis response, with deeper multinational reach.
• Kroll: Global risk and financial advisory firm with cyber, crisis, and security risk practices. Overlaps with CCS in incident response, security risk assessments, and crisis advisory for enterprise clients.
• PwC Australia (Crisis & Resilience): Big 4 consultancy with crisis, resilience, and security risk advisory practices. Overlaps with CCS on SOCI compliance, business continuity, and emergency management for large enterprise clients.
• Deloitte Australia (Crisis & Resilience): Big 4 firm providing crisis management, business continuity, and resilience advisory. Competes for enterprise risk and SOCI-related mandates while offering broader transformation capabilities.
• FTI Consulting (Strategic Communications / Crisis): Global advisory firm offering crisis communications, risk advisory, and resilience services. Competes with CCS on crisis communications and stakeholder management for large enterprise and high-profile incidents.
• KPMG Australia (Crisis & Resilience): Big 4 firm with a dedicated crisis management, resilience, and continuity practice. Competes with CCS for larger enterprise and government mandates and offers bundled advisory across audit, tax, and consulting.

Regional players

• Plan B (Disaster Recovery & Crisis): Australian disaster recovery and crisis management specialist. Provides business continuity and recovery services directly comparable to CCS's continuity and emergency management offerings, primarily within Australia.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/completecrisissolutions

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Complete Crisis Solutions