Coastal Women’s Shelter
Coastal Women's Shelter (Coastal Center for Hope & Healing) is a New Bern, North Carolina-based 501(c)(3) nonprofit that provides free, comprehensive domestic and sexual violence services — crisis hotline, emergency shelter, court advocacy, support groups, and economic empowerment — as the sole provider for Craven, Jones, and Pamlico counties.
- Company typePrivate
- Founded1985
- HeadquartersNew Bern, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Coastal Women’s Shelter does
Coastal Women's Shelter, now operating as Coastal Center for Hope & Healing, is a 501(c)(3) non-profit headquartered in New Bern, North Carolina that delivers comprehensive domestic and sexual violence services at no cost to survivors across Craven, Jones, and Pamlico counties. Founded in 1985 (with roots to a 1978 Craven County Commissioner initiative), the organization is the sole provider of these comprehensive services in its three-county service area. Its program portfolio includes a 24/7/365 crisis hotline (252.638.5995), a confidential safe house emergency shelter, court advocacy and Domestic Violence Protective Order assistance, monthly adult and youth survivor support groups, a New Beginnings life-skills and career development program, and Survivor-Centered Economic Advocacy covering financial education, matched savings, and credit counseling. Operating geographies are intentionally limited to rural Eastern North Carolina, with staffed offices in New Bern (Craven County), Trenton (Jones County), and Bayboro (Pamlico County).
The organization's business model is a hybrid of public-sector grant funding, private philanthropy, individual donations, and social-enterprise retail. Approximately 70% of funding comes from government grants and foundations — specifically the Craven County Commissioners, Harold Bate Foundation, NC Community Foundation, International Paper, NC Council for Women and Youth Involvement, United Way Foundation, and federal Family Violence Prevention and Services Program (FVPSA) grant administered through the US DHHS Administration for Children and Families. The remaining ~30% is generated through individual, church, and civic donations, plus revenue from Helping Hands Boutique, a wholly-owned upscale thrift store at 2403-D Trent Road, New Bern. All services are delivered free of charge; the organization does not charge survivors for hotline, shelter, advocacy, or support-group access. GTM motion is community-led: a small paid staff (1–10 employees) supplemented by a large volunteer pipeline (ages 12–84), sustained by annual events (Run For Shelter, Hoka Hey Motorcycle Challenge), an active social media footprint (Facebook, YouTube, Instagram), quarterly newsletters, and awareness-month campaigns.
FY2025 program-year scale metrics include 590 individuals served, 1,650 crisis hotline calls, 55 emergency shelter guests, 2,160 shelter nights provided, 6,480 meals served, and 1,100 court advocacy sessions — with more than half of those served being 17 years old or younger. The July 1, 2023 expansion to include sexual assault services and the corresponding rebrand from Coastal Women's Shelter to Coastal Center for Hope & Healing materially widened the mission. Technology infrastructure is minimal and not described as a differentiator; the website is Wix-hosted, no proprietary software, mobile app, or AI tooling is in evidence, and operational tooling appears conventional for a community-services nonprofit. Governance is provided by a community Board of Directors (President Donnie Rooks, Vice President Lacey Robinson, Treasurer Neke Burke, and additional members) with Amanda Delgado serving as Executive Director.
Coastal Women’s Shelter firmographics
Firmographics- Name
- Coastal Women’s Shelter
- Legal name
- Coastal Center for Hope & Healing
- Website
- https://coastalwomensshelter.org
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Coastal Women's Shelter (Coastal Center for Hope & Healing) is a New Bern, North Carolina-based 501(c)(3) nonprofit that provides free, comprehensive domestic and sexual violence services — crisis hotline, emergency shelter, court advocacy, support groups, and economic empowerment — as the sole provider for Craven, Jones, and Pamlico counties.
- Ownership category
- akta.pro rank
Coastal Women’s Shelter industry classification
Industry- Product category
- Domestic Violence Support Services
- NAICS
- Temporary Shelters (624221), Community Housing Services (62422)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Housing Assistance & Homeless Services (BPAGAEAB)
- akta.pro secondary industry
- Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)
Keywords
Where Coastal Women’s Shelter is headquartered
LocationHeadquarters
- HQ city
- New Bern
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Coastal Women’s Shelter business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others, Marketing or Sales
Revenue model
- Government Grants and Foundations: Approximately 70% of funding comes from grants and foundations including Craven County Commissioners, Harold Bate Foundation, NC Community Foundation, International Paper, North Carolina Council for Women and Youth Involvement, and United Way Foundation.
- Individual and Organizational Donations: Remaining 30% of funding comes from donations from individuals, churches, and civic organizations.
- Helping Hands Boutique Revenue: Upscale thrift store established over 10 years ago provides revenue from sales to the agency as well as clothing for clients served.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Coastal Women’s Shelter product offering
Product offeringCore offering
Coastal Women's Shelter is a 501(c)(3) nonprofit that provides free, confidential services to survivors of domestic and sexual violence. Its core offerings include a 24/7 crisis hotline, emergency shelter, court advocacy, support groups, and economic empowerment programs delivered to residents of Craven, Jones, and Pamlico counties in North Carolina.
Product overview
Coastal Women's Shelter (now operating as Coastal Center for Hope & Healing) is a non-profit social services organization providing a comprehensive suite of domestic and sexual violence programs. The organization offers a unified service model centered around a 24/7/365 Crisis Hotline and Safe House Emergency Shelter, supplemented by court advocacy, support groups, and economic empowerment programs. Key program components include the New Beginnings Program for life skills and career development, Survivor-Centered Economic Advocacy for financial education and credit counseling, and Sexual Assault Services. The organization also operates Helping Hands Boutique as a social enterprise thrift store to support funding. All services are provided at no cost to survivors in Craven, Jones, and Pamlico counties.
Differentiator
Problem solved
Functional benefit
Products and services
- 24/7 Crisis Hotline
Quantifiable outcome
- 590 individuals served; 1,650 crisis hotline calls; 55 emergency shelter guests; 2,160 shelter nights; 6,480 meals provided; 1,100 court advocacy sessions in 2025 program year
Companies that use Coastal Women’s Shelter
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles1 record
Coastal Women’s Shelter technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Coastal Women’s Shelter partnerships and signals
Strategic signalScale indicators8 records
Recent moves8 records
Expansion highlights5 records
Coastal Women’s Shelter competitors and assessment
Company assessmentDirect peers
- National Domestic Violence Hotline: The 24/7 national DV crisis hotline—a direct peer whose core service (continuous phone-based DV crisis intervention) matches Coastal Women's Shelter's round-the-clock crisis hotline and confidential intake. Both operate no-cost, grant-funded helpline models.
- Safe Alliance (Charlotte, NC): A North Carolina-based nonprofit providing domestic violence and sexual assault services in the Charlotte region—directly comparable as a state-level DV/SA shelter offering emergency shelter, court advocacy, support groups, and economic advocacy for survivors.
- RAINN (Rape, Abuse & Incest National Network): National sexual assault hotline and service network—a direct peer relevant to the organization's July 2023 expansion into sexual assault services. Operates a 24/7 crisis hotline and funds local rape crisis centers with comparable grant-funded service models.
- InterAct (formerly Family Violence Intervention Center / FVPSA programs, Wake County NC): Wake County, NC-based nonprofit providing domestic violence and sexual assault services including 24/7 hotline, shelter, court advocacy, and prevention education—operates the same full-service DV/SA model in the same NC regulatory and funding environment.
Broad incumbents
- YWCA USA: A national women's-services organization with many local YWCA chapters delivering DV shelter, sexual assault response, and economic empowerment—overlaps with Coastal Women's Shelter's mission scope but at much greater scale and as one of several program lines.
- Safe Horizon: One of the largest U.S. nonprofits providing domestic violence, sexual assault, and broader victim services—offers overlapping DV shelter, hotline, and court advocacy capabilities through a much larger multi-program portfolio in NYC.
Others
- National Network to End Domestic Violence (NNEDV): U.S. national membership and policy network for DV service providers—adjacent rather than competitive: provides policy advocacy, technology resources, and federal funding coordination used by local shelters like Coastal Women's Shelter.
- North Carolina Coalition Against Sexual Assault (NCCASA): North Carolina's state sexual assault coalition—adjacent ecosystem partner relevant to the organization's 2023 expansion into sexual assault services and the funding/training stream it represents.
- North Carolina Coalition Against Domestic Violence (NCCADV): The state-level coalition that represents DV service providers in North Carolina, including member shelters like Coastal Women's Shelter—an adjacent ecosystem partner that channels state funding and provides training for local programs.
Regional players
- Harbor House of Charlotte (Charlotte, NC): A North Carolina DV emergency-shelter nonprofit operating in a different region of the state—offers the same emergency-shelter, hotline, and advocacy service mix but is geographically distant and does not directly compete for Coastal Women's Shelter's Craven/Jones/Pamlico catchment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Coastal Women’s Shelter social profiles
Digital presenceCoastal Women’s Shelter financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coastal Women’s Shelter leadership team
Management profileNumber of profiles
Coastal Women’s Shelter subsidiaries and ownership
Company hierarchySubsidiaries1 record
Coastal Women’s Shelter funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coastal Women’s Shelter M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coastal Women’s Shelter
What does Coastal Women’s Shelter do?
Coastal Women's Shelter is a 501(c)(3) nonprofit that provides free, confidential services to survivors of domestic and sexual violence. Its core offerings include a 24/7 crisis hotline, emergency shelter, court advocacy, support groups, and economic empowerment programs delivered to residents of Craven, Jones, and Pamlico counties in North Carolina.
Is Coastal Women’s Shelter a public or private company?
Coastal Women’s Shelter is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Coastal Women’s Shelter founded?
Coastal Women’s Shelter was founded in 1985. It employs 1 to 10 people.
Where is Coastal Women’s Shelter based?
Coastal Women’s Shelter is headquartered in New Bern, United States, in the North America region.
How does Coastal Women’s Shelter make money?
Three revenue lines are on record. Government Grants and Foundations are the primary driver. The others are individual and Organizational Donations and helping Hands Boutique Revenue.
Who are Coastal Women’s Shelter's main competitors?
Direct peers on record are National Domestic Violence Hotline, Safe Alliance (Charlotte, NC), RAINN (Rape, Abuse & Incest National Network) and InterAct (formerly Family Violence Intervention Center / FVPSA programs, Wake County NC). Broad incumbents are YWCA USA and Safe Horizon. Others are National Network to End Domestic Violence (NNEDV), North Carolina Coalition Against Sexual Assault (NCCASA) and North Carolina Coalition Against Domestic Violence (NCCADV). Harbor House of Charlotte (Charlotte, NC) is listed as a regional player.
Does Coastal Women’s Shelter have an API?
No public API is recorded for Coastal Women’s Shelter.
What industry is Coastal Women’s Shelter in?
Coastal Women’s Shelter's product category is Domestic Violence Support Services. Its primary akta.pro industry code is BPAGAEAB, Housing Assistance & Homeless Services, with a secondary code of BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services. Its NAICS code is 624221 and its SIC code is 8300.