Grupo América Servicios

What Grupo América Servicios does

Grupo América Servicios is a Chilean-headquartered integrated facility management provider founded in 1994, with more than 30 years of operating history and a workforce of 6,000+ direct employees distributed across Chile, Colombia, and the United States (Florida). The company delivers cleaning, maintenance, security, landscaping, and pest control services organized around three core lines — Limpieza, Mantenimiento, and Seguridad — supplemented by an integrated Facility Management contract layer that bundles multiple services under a single provider. The underlying technology stack includes the Streamlined platform for maintenance management, automated reporting, and warranty tracking; the Alpha III security platform developed in partnership with Carabineros de Chile for direct real-time emergency communication bypassing central dispatch; and CCTV systems enhanced with AI-based anomaly detection for 24/7 surveillance. Supporting platforms include the Academia América virtual training academy for workforce development and an EV fleet operated under the Electromovilidad service line through alliances with Kaufmann and Andes Motor.

The business model combines managed services (recurring bundled facility management contracts, typically billed monthly) with professional services for standalone cleaning, maintenance, or security engagements, plus project-based specialized work (HVAC commissioning, retrofits, electrical and hydraulic systems). Pricing is custom and quote-based, with no public tiers disclosed. Go-to-market relies on direct enterprise field sales through dedicated commercial teams in Santiago, Bogotá, and Miami, complemented by public tender participation for government contracts. The customer base spans industrial/manufacturing, corporate offices, healthcare, retail, educational institutions, government, and enterprise security, with named clients including Banco Santander, Universidad San Sebastián, Aguasin SPA, and Fiscalía Regional Metropolitana Occidente. Differentiation rests on a single-provider integrated model, ISO 9001/14001/45001 and DO501 certifications, an advisory relationship with ISSA, the proprietary technology platforms, and ESG positioning through the electric fleet and sustainability program.

Name

Grupo América Servicios

Legal name

Grupo América Servicios

Website

https://grupoamericaservicios.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Grupo América Servicios is a Chilean-headquartered integrated facility management provider founded in 1994, serving enterprise and government clients across Chile, Colombia, and Florida with cleaning, maintenance, security, and landscaping services delivered through a 6,000+ employee workforce.

Ownership category

akta.pro rank

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Integrated Facility Management Services: Bundled offering combining cleaning, maintenance, security, landscaping, pest control, and other facility services under a single contract. Revenue is generated through service contracts with enterprise and government clients, typically on a recurring basis with monthly billing.
2. Standalone Service Contracts: Individual service offerings in cleaning, maintenance, or security that clients can contract separately. Includes services like industrial cleaning, HVAC maintenance, electrical systems, hydraulic systems, security surveillance, and gardening.
3. Specialized Maintenance Projects: Project-based work including equipment commissioning, re-commissioning, retro-commissioning, retrofit projects, and HVAC/climate control system design for new constructions or existing facilities.
4. Public Sector Contracts: Government contracts secured through public tenders, such as maintenance services for Fiscalía Regional Metropolitana Occidente buildings in Talagante, San Bernardo, and Curacaví.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Grupo América Servicios is an integrated facility management provider that delivers bundled cleaning, maintenance, security, landscaping, and pest control services under a single contract to enterprise and government clients. The company operates across Chile, Colombia, and the United States (Florida) with more than 6,000 direct employees, combining operational service delivery with proprietary technology platforms (Streamlined, Alpha III, AI-enabled CCTV) and a virtual training academy.

Product overview

Grupo América Servicios es una empresa de facility management con más de 30 años de experiencia que ofrece servicios integrados de limpieza, mantenimiento, seguridad y jardinería. Su oferta principal se estructura en torno a tres servicios core: Limpieza (industrial, oficinas, centros comerciales, salud), Mantenimiento (climatización, eléctricos, hidráulicos, proyectos) y Seguridad (vigilancia, monitoreo CCTV con IA). Estos servicios se complementan con módulos adicionales: Facility Management (gestión integral de inmuebles), Reportabilidad Online (plataformas Streamlined y Alpha III para reportes y seguimiento), Academia América (capacitación virtual), Electromovilidad (vehículos eléctricos) y Sostenibilidad (política ambiental). La empresa opera en Chile, Colombia y Estados Unidos con más de 6,000 colaboradores.

Differentiator

Problem solved

Functional benefit

Brands

• Academia América: Virtual academy developed by Grupo América Servicios with different themes and content related to their services, aimed at training new hires and existing employees.

Products and services

• Limpieza (Cleaning)
• Mantenimiento (Maintenance)
• Seguridad (Security)
• Facility Management
• Reportabilidad Online (Online Reporting)
• Academia América (Online Training)
• Electromovilidad (Electromobility)
• Sostenibilidad (Sustainability Program)

Named customers4 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• KaufmanncoreStrategic or Co-development PartnerStrategic alliance for electric vehicle fleet expansion. Kaufmann is a key partner providing electric vehicle solutions with the most advanced technology and best market autonomy, supporting Grupo América's electromobility mission and sustainability goals.
• Andes MotorcoreStrategic or Co-development PartnerStrategic alliance for electric vehicle fleet expansion. Andes Motor provides electric vehicle lineup with advanced technology and superior market autonomy, enabling Grupo América to offer the most complete electric fleet in the market.
• Carabineros de ChilecoreTechnology or IntegrationDevelopment partnership for Alpha III security platform. Carabineros developed the technology platform that Grupo América uses for client security services, enabling real-time communication between companies and police forces for immediate emergency response, bypassing the central CENCO dispatch system.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Prosegur: Spanish-headquartered global security services provider with deep Latin American operations. Direct peer in the security segment of Grupo América's offering, particularly relevant given the Alpha III police-integration technology.
• ISS A/S: World-leading facility services company providing integrated solutions across cleaning, security, and technical maintenance. Closest functional and business-model peer, including in Latin American markets.
• Eulen: Spanish-headquartered multinational facility services company with a strong Latin American footprint in cleaning, security, and maintenance. Highly comparable to Grupo América across service mix and Spanish-speaking geography.
• Sodexo: Global integrated facility management services provider offering cleaning, maintenance, and security to enterprise and government clients. Directly comparable to Grupo América's bundled FM model, but at vastly larger global scale.

Broad incumbents

• Securitas: Global leader in security services with significant presence across the Americas. Comparable to Grupo América's security segment with overlapping enterprise customers, though with broader geographic scale.
• Compass Group: Global contract foodservice and support services group with growing FM and security adjacencies. Comparable as a large incumbent offering overlapping integrated services to enterprise clients.
• Aramark: Large US-based broad-line provider of food, facility, and uniform services to enterprises and institutions. Overlaps with Grupo América on integrated facility services but operates from a much larger US-centric base.
• CBRE Group: Global commercial real estate services firm with a sizeable integrated facility management practice. Comparable to Grupo América in serving enterprise clients with bundled facility services as part of a broader real estate services portfolio.
• JLL (Jones Lang LaSalle): Global professional services firm specializing in real estate and investment management, with a significant facility management practice. Comparable to Grupo América as an integrated FM provider to enterprise clients in the Americas.
• G4S: Global security and facility services company (now part of Allied Universal) with extensive presence across the Americas. Comparable to Grupo América's security segment and bundled FM offering for enterprise and government clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grupo América Servicios