Hope House

What Hope House does

Hope House is a Boston-based non-profit organization founded in 1956 that provides a continuum of addiction treatment and recovery services primarily for adult males aged 18 and older with substance use disorder (SUD) and co-occurring mental health disorders. Its core clinical portfolio consists of three interconnected programs: a four-phase Residential Treatment program providing structured clinical counseling, employment support, and transition services; an Outpatient program offering individual therapy, relapse prevention groups, dual-diagnosis treatment, and a four-week Structured Outpatient Addiction Program (SOAP); and an Aftercare stream anchored by Zack's Place, a 24-bed sober living facility in Dorchester, plus 11 subsidized Single Room Occupancy units at its 8 Farnham Street headquarters.

A clinical innovation layer sits on top of the core services in the form of CICAM (Center for Innovation in Community Addiction Medicine), which integrates neuroscience-informed modalities, including Muse EEG neurofeedback-assisted meditation and trauma-informed Brazilian Jiu-Jitsu delivered via community gym partnerships, alongside outcomes tracking on mood, PTSD symptoms, sleep, quality of life, and social outcomes. The organization also operates a Co-Occurring Enhanced Program for clients with dual SUD and mental illness diagnoses and coordinates with the Massachusetts criminal justice system and Mass Substance Use Helpline for referrals.

Hope House generates revenue primarily through MassHealth (Massachusetts Medicaid) reimbursement for SUD and mental health treatment services, supplemented by philanthropic donations (including a 'New Van Fund' campaign) and in-kind contributions. Customer acquisition is community-led and referral-driven, with no significant digital marketing presence. The organization employs 101-250 staff across clinical, program, and operational functions and is governed by a community board chaired by Edward P. Collins under President & CEO Eileen Maguire.

Name

Hope House

Legal name

Hope House

Website

https://hopehouseboston.org

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

101–250 employees

Short description

Hope House is a Boston-based non-profit, founded 1956, providing residential, outpatient, and aftercare substance use disorder treatment primarily for adult men. Services are reimbursed through MassHealth and complemented by philanthropy, with CICAM as its neuroscience-informed innovation hub.

Ownership category

akta.pro rank

Product category

Addiction Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

Keywords

• Addiction treatment services
• Substance use recovery
• Residential treatment programs
• Outpatient mental health care
• Sober living housing

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Reimbursement (MassHealth): Hope House accepts MassHealth (Massachusetts Medicaid) plans as payment for substance use disorder and mental health treatment services. This represents the primary revenue stream for the organization's treatment programs.
2. Donations and Philanthropy: The organization accepts monetary donations through its website (via GiveButter platform) and mail. Specific campaigns include a 'New Van Fund' campaign. In-kind donations of items like coats, gloves, hats, hygiene products, and new underwear/socks are also accepted.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Hope House provides a comprehensive continuum of substance use disorder treatment for adult males in the Boston area, comprising a four-phase residential treatment program, personalized outpatient services with co-occurring mental health care, and structured aftercare including a 24-bed graduate sober house and 11 subsidized SRO housing units. Services are reimbursed primarily through MassHealth (Massachusetts Medicaid) and supplemented by philanthropic donations, with intake handled via phone and fax referrals from healthcare providers and the criminal justice system.

Product overview

Hope House Addiction Services is a healthcare organization providing a comprehensive continuum of addiction treatment and recovery services for men in the Boston area. The core portfolio consists of three interconnected programs: Residential Treatment (a four-phase program through recovery), Outpatient Services (individual and group therapy), and Aftercare (sober living housing). Cross-cutting these clinical programs is CICAM, the Center for Innovation in Community Addiction Medicine, which serves as an innovation hub incorporating neuroscience-based interventions including neurofeedback-assisted meditation using Muse™ headbands and trauma-informed Brazilian Jiu-Jitsu. The organization also operates a Co-Occurring Enhanced Program for clients with dual diagnoses.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Program Four-phase residential substance use treatment program (Phase I-IV) providing clinical counseling, structured groups, employment support, and transition services for men with Substance Use Disorder.
• Outpatient Program Personalized outpatient treatment for men with Substance Use Disorder, including individual therapy, relapse prevention groups, and specialized programming for co-occurring PTSD and addiction.
• Aftercare Structured sober living options including Zack's Place Graduate House (24-bed sober house) and Single Room Occupancies (11 subsidized low-income units) for clients transitioning from residential treatment.
• Center for Innovation in Community Addiction Medicine (CICAM) Clinical innovation hub integrating neuroscience-informed tools, community-based approaches, and trauma-informed care into addiction treatment, featuring neurofeedback-assisted meditation and trauma-informed martial arts.
• Co-Occurring Enhanced Program Specialized program for clients with dual diagnoses of Substance Use Disorder and mental illness, providing enhanced clinical support and coordinated treatment.

Quantifiable outcome

• Early results show improved mood, sleep, emotional regulation, and engagement for CICAM program participants

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered supporting.

• MetroBoston HousingsupportingOthersMetroBoston Housing provides subsidy for 11 Low-Income Single Room Occupancies (SRO) at Hope House. Residents sign leases to their units and enjoy access to Hope House resources and staff while receiving housing support through this partnership.
• Community Gyms (for Brazilian Jiu-Jitsu program)supportingStrategic or Co-development PartnerCICAM's trauma-informed martial arts (Brazilian Jiu-Jitsu) classes are held in partnership with community gyms and led by certified instructors. This provides movement-based therapy options for clients in recovery.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bay Cove Human Services: Boston-area nonprofit offering addiction treatment, mental health services, and supportive housing. Directly comparable to Hope House in mission, geography, and the integrated treatment-plus-housing model.
• Spectrum Health Systems: Massachusetts-based nonprofit providing residential substance use treatment, outpatient services, and recovery housing across the state. Closest comparable to Hope House in scope, geography, and payer mix (MassHealth).
• The Dimock Center: Boston-based health and human services organization offering behavioral health, addiction treatment, and primary care with a focus on historically marginalized populations. Highly comparable mission and integrated care model.
• Victory Programs: Boston-based nonprofit providing addiction recovery, housing, and health services to individuals experiencing homelessness and substance use disorder. Comparable continuum of care and target population.

Broad incumbents

• Caron Treatment Centers: National addiction treatment provider with residential and outpatient programs. Comparable clinical offering in SUD treatment at significantly larger scale and with a more developed research and innovation profile.
• Hazelden Betty Ford Foundation: National nonprofit addiction treatment organization with a broad continuum of residential, outpatient, and recovery services. Comparable clinical mission with significantly larger scale and national footprint.
• Recovery Centers of America: National for-profit addiction treatment provider with multiple Massachusetts locations. Offers overlapping residential and outpatient SUD services at larger scale, representing a well-capitalized competitive threat.

Regional players

• High Point Treatment Center: Massachusetts nonprofit providing substance use and mental health treatment across multiple locations. Comparable scope of services and payer base with broader regional coverage than Hope House.
• Gosnold: Massachusetts-based addiction treatment and behavioral health provider offering residential, outpatient, and recovery services. Comparable clinical services but broader geographic reach across Cape Cod and southeastern MA.
• North Suffolk Mental Health Association: Boston-area mental health and substance use services provider serving individuals with complex needs including justice involvement. Comparable target population and integrated behavioral health model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/hopehouseboston
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope House