What Mycom Group Inc does

Mycom Group Inc (legally Objective Systems Integrators, Inc., formerly MYCOM OSI, rebranded to Mycom in 2025) is a privately held software company founded in 1996 that provides AI, data, and automation solutions to communications service providers (CSPs) globally. The company's platform unifies network assurance, service experience assurance, automation, and AI analytics on a cloud-enabled foundation built around its Data Fabric real-time streaming engine and AWS-hosted Assurance Cloud Service. Core applications include PrOptima (performance management), NetExpert (fault management), and ProAssure (service assurance), augmented by AI-native products GenAie (multi-LLM Agentic AI platform), AInsights (predictive AI for forecasting, anomaly detection, and root cause analysis), the GenAie NOC Copilot, and the recently launched AIpulse executive dashboard. The MycomEye mobile app and SLA Guardian solution extend the platform to mobile users and enterprise SLA governance respectively.

The company sells primarily through direct enterprise field sales to Tier-1 and Tier-2 CSPs, supplemented by AWS Marketplace listings and regional channel partners (Ibis Solutions for Europe/Africa). Revenue mechanics combine software licensing and SaaS subscriptions with implementation, consulting, and support services — a model well-suited to multi-year, multi-million-dollar deployments in complex multi-vendor network environments. Named customers include Vodafone, Verizon, T-Mobile, Telefónica, stc, Three UK, Globe Telecom, Magenta, and TEL.OL, with strategic partnerships spanning AWS (core cloud), Mavenir (Agentic AI integration), Oracle (5G orchestration), Intel (edge AI and energy optimization), and LatenceTech (SLA Guardian co-development). Mycom maintains offices in Cincinnati (US parent entity), London (UK headquarters and R&D), California, and India (R&D centre), holds ISO 27001, ISO 9001, and ISO 14001 certifications, and has won multiple industry awards for AI innovation, including joint 2025 wins with stc at Light Reading Leading Lights, Pipeline Innovation Awards, and Telecom Review Leaders' Summit.

Leadership is anchored by Co-founder, President and CTO Mounir Ladki (technical visionary behind the first telco-grade NoSQL database and SaaS Service Assurance platform) and CEO Charles Bligh (appointed October 2024). The company is privately held by its founders with no disclosed institutional investor ownership, and operates under the Mycom brand across global markets including the UK, Germany, Spain, Norway, Saudi Arabia, Malaysia, the Philippines, India, and the United States.

Name

Mycom Group Inc

Legal name

Objective Systems Integrators, Inc.

Website

https://mycom.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Mycom (formerly MYCOM OSI) provides AI, data, and automation software for global communications service providers, unifying network assurance, service experience assurance, and predictive analytics on a cloud-based platform serving Tier-1 and Tier-2 telecom operators.

Ownership category

akta.pro rank

Product category

Telecom Network Assurance Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Industrial Connectivity & Networks (5G/LPWAN/TSN/Industrial Ethernet) (IMAIAMAH)

Keywords

• Telecom network assurance
• Autonomous networks platform
• Service experience management
• Telco AI analytics
• Network performance management

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing and SaaS Subscriptions: Mycom provides its Assurance, Automation and Analytics solutions through software licensing and cloud-based SaaS subscriptions. The company offers its Assurance Cloud Service for CSPs wanting to migrate from on-premises deployments to cloud.
2. Professional Services: Implementation, consulting, and support services for deploying Mycom's solutions including the Cloud Migration Program which provides business case assessment, system design, migration planning, and deployment services.
3. AI-powered Analytics Applications: Additional revenue from AI analytics applications including GenAie, AInsights, and related AI-powered tools deployed as part of the broader platform.

Go-to-market motion4 records

Distribution channels4 records

Marketing channels13 records

Core offering

Mycom sells an AI, Data, and Automation software platform that enables Communications Service Providers (CSPs) to assure, optimize, and automate mobile, fixed broadband, and 5G networks. The portfolio includes Service Experience Assurance, Network Assurance, Automation for Autonomous Networks (TM Forum Levels 4/5), Assurance Cloud Service (SaaS on AWS), GenAie generative and agentic AI, AInsights predictive AI, Data Fabric real-time data streaming, and supporting applications such as PrOptima, NetExpert, ProAssure, MycomEye, NOC Copilot, and SLA Guardian.

Product overview

Mycom offers a unified Assurance, Automation, and Analytics platform (AI + Data + Automation) for Communications Service Providers (CSPs) transitioning to Autonomous Networks. The portfolio is organized around several core solution areas: Service Experience Assurance and Network Assurance form the foundational service quality layer, supported by the Assurance Cloud Service (SaaS on AWS) and Data Fabric (real-time data streaming). The AI layer comprises GenAie (multi-LLM Generative and Agentic AI platform for natural language network querying), AInsights (Predictive AI for forecasting, anomaly detection, and root cause analysis), and the NOC Copilot feature. The Automation layer drives progress toward TM Forum Autonomous Network Levels 4 and 5 through workflow, ticketing, and remediation automation. Supporting applications include PrOptima (Performance Management), NetExpert (Fault Management), ProAssure (Service Assurance), MycomEye (mobile executive dashboard app), and SLA Guardian (SLA governance for enterprise services). Telco Transformation Solutions provide domain-specific coverage across 5G, FTTx, Open RAN, Private Mobile Networks, and Enterprise segments. All applications share a common data foundation enabled by Data Fabric and are delivered as cloud-based SaaS with AWS integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Service Experience Assurance Differentiates CSP services and enhances customer experience by monitoring application-level SLAs, service quality, and customer satisfaction across mobile and broadband networks; targeted at Communications Service Providers.
• Network Assurance Boosts performance of mobile and broadband networks through performance management, fault management, and network monitoring capabilities; targeted at Communications Service Providers operating multi-vendor networks.
• Automation (Autonomous Networks) Evolves CSP networks toward Autonomous Networks by automating detection, correlation, ticketing, dispatch, and remediation workflows; targeted at Communications Service Providers pursuing TM Forum AN Levels 4 and 5.
• Assurance Cloud Service Reduces costs and increases agility by cloudifying assurance workloads, offered as SaaS on AWS with AWS Outposts Ready support; targeted at CSPs migrating assurance from on-premises to cloud.
• GenAie (Generative and Agentic AI) Mycom's multi-LLM Agentic AI platform enabling CSPs to query and operate their networks using natural language for optimization and remediation; targeted at CSP executives, network operations, and engineering teams.
• AInsights (AI Analytics) Predictive AI application for CSPs providing machine learning-based KPI forecasting, anomaly detection, pattern discovery, and root cause analysis for mobile and fixed broadband networks.
• Data Fabric Streams clean, curated, real-time telco big data to any Data Lake; supports multi-sourced structured and unstructured data ingestion, transformation, enrichment, and AI readiness; targeted at CSPs building AI and analytics on top of network data.
• MycomEye Mobile app providing CSP executives and business users real-time access to network intelligence metrics and executive dashboards for faster decisions on the go.
• PrOptima (Performance Management) Performance Management application providing real-time monitoring, network optimization, and performance analytics across multi-vendor, multi-technology mobile and fixed broadband networks; targeted at Tier-1 CSPs.
• SLA Guardian SLA validation and management solution co-developed with LatenceTech, offering real-time monitoring and verification across network environments to help CSPs ensure SLA compliance and differentiate enterprise service offerings.
• NetExpert Network expertise and fault management application supporting CSP network operations and troubleshooting workflows; integrated with GenAie for AI-driven network management.
• ProAssure Service assurance application forming part of Mycom's portfolio, used alongside GenAie for AI-driven network operations and comprehensive monitoring and verification of CSP services.
• Telco Transformation Solutions Domain-specific solutions spanning Fixed Broadband (FTTx), 5G, Open RAN, Enterprise, Private Mobile Networks, Telco & IT Cloud Energy Optimization, Autonomous Networks, Service Experience, Operations Center, and AIOps for CSPs and telcos.

Quantifiable outcome

• 92% improvement in problem handling time from detection to notification
• +11 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature9 records

Partnerships

Seven partnerships are on record, tiered core and secondary.

• Ibis SolutionscoreChannel Partner/ Reseller/ Distributor · 4 March 2026Strategic partnership to implement Mycom's Network Assurance and Service Experience Assurance applications across Europe and Africa. Ibis Solutions brings deep expertise in next-generation enterprise systems and regional delivery capabilities, enabling CSPs in the region to enhance operational performance and customer experience.
• LatenceTechcoreTechnology or Integration · 3 March 2026Collaboration to launch SLA Guardian, a solution for improving SLA validation and management for CSP enterprise services. SLA Guardian offers real-time monitoring and verification capabilities across various network environments to help CSPs ensure SLA compliance and differentiate their service offers.
• MavenircoreStrategic or Co-development Partner · 2 March 2026Strategic partnership announced at Mobile World Congress 2026 in Barcelona to jointly develop Agentic AI use cases for 4G/5G networks. The collaboration integrates Mycom's GenAie NOC Copilot with Mavenir's Core Domain Intent Agent and NF AI agents, leveraging Mycom's PrOptima, NetExpert, and ProAssure applications to accelerate transition to TM Forum Autonomous Network Levels 4 and 5.
• AWS (Amazon Web Services)coreTechnology or IntegrationDeep collaboration with AWS leveraging the power of cloud, Amazon Bedrock AI platform, and AWS Marketplace reach. Mycom's Assurance Cloud Service, AInsights, and other SaaS solutions run on AWS infrastructure. Mycom is part of AWS ISV Workload Migration Program and has achieved AWS Outposts Ready status.
• IntelsecondaryTechnology or IntegrationDeep collaboration with Intel on Data Center energy optimization and Edge AI for telecom infrastructure.
• stccoreStrategic or Co-development PartnerLong-standing strategic partnership for AI innovation in telecom networks. Joint work during Hajj used AI to predict international roaming service anomalies for over 1 million roamers, winning three major industry awards. Mycom's AInsights application deployed across stc's network delivering 76% MTTI reduction and 70% anomaly compression.
• OraclesecondaryTechnology or IntegrationCollaboration to offer Network Orchestration and Assurance solution for 5G operators, combining Oracle's orchestration capabilities with Mycom's assurance applications.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Netcracker Technology: Netcracker (a NEC company) offers a comprehensive OSS/BSS and digital transformation platform for telecom operators, with strong overlap to Mycom's service assurance, automation and orchestration solutions for CSPs.
• Subex: Subex provides telecom analytics, fraud management and network optimization for CSPs globally; its analytics and assurance use cases overlap with Mycom's AInsights predictive analytics and anomaly detection capabilities.
• TEOCO: TEOCO provides network analytics, assurance and optimization software to CSPs worldwide, including fault, performance and service management across mobile and fixed networks — directly comparable to Mycom's Network Assurance and AInsights offerings.
• EXFO: EXFO delivers network testing, monitoring and analytics for telecom operators and equipment vendors, with service assurance and SLA management solutions that overlap with Mycom's ProAssure and SLA Guardian capabilities.
• Viavi Solutions: Viavi provides network performance monitoring, assurance and analytics solutions across CSP and enterprise networks, including 5G assurance — closely comparable to Mycom's PrOptima, ProAssure and Service Experience Assurance portfolio.
• Infovista: Infovista offers network planning, service assurance and optimization for CSPs and enterprises, including 5G assurance and AI-driven operations — a comparable assurance and analytics platform targeting similar telco use cases.

Broad incumbents

• Nokia (Network Management & AVA): Nokia provides network management, assurance and AVA AI-driven analytics for CSPs as part of its broader mobile networks portfolio — directly comparable to Mycom's AI-driven assurance and autonomous networks capabilities but sold alongside Nokia's RAN and core.
• Hewlett Packard Enterprise (HPE) — Service Assurance: HPE's service assurance portfolio (including former HPE TMF/CEM offerings and acquired assets) competes in telecom OSS and assurance as part of a broader enterprise IT portfolio, comparable to Mycom's Network Assurance and Service Experience Assurance but delivered within a much larger hardware/services suite.
• Ericsson (Network Management & OSS): Ericsson sells end-to-end RAN plus OSS/network management solutions to CSPs globally, including fault and performance management that overlap with Mycom's assurance and automation offerings, though Ericsson bundles these with its dominant RAN position.

Emerging players

• Aria Networks: Aria Networks applies AI-driven optimization and analytics to telecom and enterprise networks, with comparable AI/automation positioning to Mycom's GenAie and AInsights but at smaller scale and narrower geographic footprint.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mycom___
• YouTubeyoutube.com/@Mycom25
• LinkedInlinkedin.com/company/mycom-osi/?originalSubdomain=uk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mycom Group Inc