Pronto Recovery & Rentals

What Pronto Recovery & Rentals does

Pronto Recovery & Rentals is a U.S.-headquartered (Boca Raton, Florida) business-continuity and disaster-recovery services provider founded in 2014, with a secondary European office in Gibraltar. The company delivers subscription-based recovery solutions to enterprises, mid-market firms, and SMBs facing facility inaccessibility or equipment loss from fires, floods, cyberattacks, power outages, and other disruptions. The platform rests on three core products: Quickship Flex (device-level recovery shipping pre-configured laptops, servers, and networking equipment within 24 hours), Workplace Recovery (facility-level access to fully-equipped alternate offices), and Total Recovery (a combined enterprise plan). Add-on modules cover Alternate Email & Communications, Testing Services, and Imaging Services. Global coverage — stated at 6,000+ workspace locations across 125 countries — is delivered through a strategic partnership with Regus (IWG), the world's largest flexible-workspace operator; Pronto sells the continuity orchestration, system-imaging, and logistics layer that wraps that network.

The underlying technology combines pre-configured system imaging, strategically placed global equipment depots for same/next-day shipping, and 24/7 U.S.-based incident response. The company cites a 24-hour recovery SLA with a 100% success rate and under-4-hour average call-to-operational time since 2014, supported by documented regulatory compliance across HIPAA, FFIEC, SEC Rule 17a-4, FINRA Rule 4370, OCC Heightened Standards, NERC CIP, and GDPR — making it audit-ready for regulated verticals such as finance, healthcare, insurance, energy, and professional services.

Revenue mechanics are subscription-based across three product lines with three tiers (Essential, Enhanced, Enterprise), priced as base + per-seat monthly with contract-term multipliers (1-year +10%, 3-year base, 5-year −20%). Go-to-market is multi-motion: enterprise field sales targeting Fortune 500 companies; inside sales and a self-service online quote tool for SMB and mid-market; a 24/7 hotline for emergency activation; and a channel partner program for resellers and consultants. Named customers referenced include FedEx, Microsoft, Samsung, Spotify, McAfee, PayPal, HSBC, and Accenture, alongside case-study recoveries during Hurricane Harvey (32 companies, 1,136 employees) and Hurricane Sandy (1,400+ companies). The company is privately held with no disclosed funding, revenue, or headcount.

Name

Pronto Recovery & Rentals

Legal name

Pronto Recovery

Website

https://prontorecovery.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Pronto Recovery & Rentals is a U.S.-headquartered (Boca Raton, FL) business-continuity and disaster-recovery services provider, founded in 2014, that ships pre-configured replacement hardware within 24 hours and provides access to 6,000+ alternate workspaces via its Regus (IWG) partnership across 125 countries, serving Fortune 500, mid-market, and SMB clients.

Ownership category

akta.pro rank

Product category

Disaster Recovery Services

NAICS

Facilities Support Services (561210), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Services-Computer Rental & Leasing (7377), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Disaster recovery services
• Business continuity solutions
• Alternate workspace recovery
• Emergency hardware deployment
• Compliance-ready BCP

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Subscription Revenue - Quickship Flex: Monthly subscription for device-level disaster recovery. Pricing tiers based on organization size (Essential, Enhanced, Enterprise) with per-seat charges. Base monthly fee plus per-seat multiplier. Contract terms: 1-year (+10% premium), 3-year (base), 5-year (-20% discount).
2. Subscription Revenue - Workplace Recovery: Monthly subscription for facility-level workspace recovery. Access to 6,000+ professional office spaces globally. Tiers based on coverage scope (local, regional, national/international) and days of coverage per incident.
3. Subscription Revenue - Total Recovery: Combined comprehensive protection offering both device shipping and workspace recovery. Premium pricing for complete business continuity coverage. Most popular tier for Fortune 500 companies.
4. Hardware Sales/Delivery: Replacement computers, laptops, servers, monitors, and networking equipment shipped on-demand during disaster recovery events. Part of Quickship Flex and Total Recovery packages.
5. Professional Services - Testing: Business continuity testing services including tabletop exercises, functional tests, and full-scale simulations. Regular testing required for compliance and plan validation.
6. Enterprise Custom Solutions: Custom pricing and dedicated support for organizations with 100+ seats. Custom SLAs, compliance documentation support, and global coverage arrangements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Pronto Recovery & Rentals delivers subscription-based business continuity and disaster recovery services that ship pre-configured replacement hardware within 24 hours and provide access to 6,000+ alternate workspaces across 125 countries. Its three core offerings — Quickship Flex (device-level recovery), Workplace Recovery (facility-level recovery), and Total Recovery (combined coverage) — are sold on per-seat monthly subscriptions scaled across Essential, Enhanced, and Enterprise tiers for organizations ranging from 1 to 100+ employees.

Product overview

Pronto Recovery & Rentals offers a business continuity platform with three core products: Quickship Flex (device-level recovery shipping replacement hardware within 24 hours), Workplace Recovery (facility-level recovery providing access to 6,000+ alternate workspaces globally), and Total Recovery (enterprise resilience combining both device and workspace recovery). Additional add-on services include Alternate Email & Communications for backup communication systems, Testing Services for BC plan validation, and Imaging Services for pre-configured system deployment. The portfolio is available in three service tiers (Essential, Enhanced, Enterprise) with varying incident coverage durations and geographic scope.

Differentiator

Problem solved

Functional benefit

Products and services

• Quickship Flex Device-level disaster recovery service that ships pre-configured replacement laptops, desktops, servers, and networking equipment to employees within 24 hours, anywhere in the world. Available in Essential, Enhanced, and Enterprise coverage tiers that vary by organization size and incident days. Target customers are organizations needing rapid replacement of damaged or inaccessible endpoint equipment so teams can work from home.
• Workplace Recovery Facility-level disaster recovery service providing access to fully-equipped alternate office spaces across 6,000+ locations in 125 countries through a partnership with Regus (IWG). Each workspace includes desks, high-speed internet, phones, printers, meeting rooms, and 24/7 access. Target customers are organizations whose primary facilities become inaccessible due to fire, flood, cyberattack, or power outages.
• Total Recovery Comprehensive enterprise resilience solution that combines Quickship Flex device recovery and Workplace Recovery workspace access under a single plan with unified incident management and a single point of contact. Marketed as the plan Fortune 500 companies use and the most popular tier for full business continuity coverage.

Quantifiable outcome

• 100% Recovery Success Rate Since 2014
• +3 more outcomes

Named customers12 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Regus (IWG)coreStrategic or Co-development Partner · 1 August 2017Strategic partnership with Regus (IWG), the industry's global leader in alternate workspace locations. Through this partnership, Pronto Recovery provides flexible, guaranteed recovery solutions at 6,000+ Regus workspace locations in over 125 countries. Partnered during Hurricane Harvey to provide 100+ alternate workplace locations when some Pronto locations flooded.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Kyndryl: Kyndryl, the spun-off IBM infrastructure services business, offers enterprise BCP and DR consulting, managed recovery, and compliance advisory. Competes with Pronto in the regulated-enterprise BCDR space but as part of a much broader IT services portfolio.
• Amazon Web Services Disaster Recovery: AWS provides cloud-based DR solutions including CloudEndure and Pilot Light architectures for cross-region recovery. A meaningful alternative approach to enterprise BCDR that competes for IT budget allocated to recovery.
• Microsoft Azure Site Recovery: Azure Site Recovery is Microsoft's cloud-native DRaaS platform replicating workloads across Azure regions. Represents the software-defined, cloud-first alternative to Pronto's physical hardware replacement approach.
• IBM Disaster Recovery Services: IBM offers enterprise BC planning, managed DR, and regulatory compliance services for global customers. Competes with Pronto's Total Recovery enterprise tier in financial, healthcare, and energy sectors.

Emerging players

• Datto (Kaseya): Datto, now part of Kaseya, delivers SaaS-based BCDR solutions targeted at SMB and mid-market managed service providers. Represents an emerging software-delivered alternative to Pronto's workspace-plus-hardware recovery model.

Direct peers

• Dataprise: Dataprise is a managed IT services provider with explicit business continuity and disaster recovery offerings for mid-market and enterprise clients. Operates a comparable bundled IT-and-recovery service portfolio.
• Agility Recovery: Agility Recovery is a BCDR provider bundling workspace recovery, equipment replacement, and data protection for SMB and mid-market customers. Highly comparable to Pronto's bundled Quickship Flex + Workplace Recovery + Total Recovery offering across similar customer tiers.
• Sungard Availability Services: Sungard Availability Services is a long-standing recovery and managed infrastructure provider offering workspace recovery, hot-site facilities, and BCP testing. Operates a comparable bundled BCDR model to Pronto at meaningfully larger scale.

Others

• Regus / IWG: Regus (IWG) is Pronto's strategic workspace partner and the world's largest flexible-office operator. Adjacent rather than directly competitive today, but could expand into BCDR-adjacent offerings that compete with Pronto's Workplace Recovery product.
• Iron Mountain: Iron Mountain provides records, data, and information management including data center and recovery services for regulated enterprises. Adjacent infrastructure and compliance posture comparable to Pronto's regulated-vertical positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ProntoRR

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pronto Recovery & Rentals