Name

Sungard Availability Services

Legal name

11:11 Systems Inc.

Website

https://sungardas.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Managed Cloud Infrastructure & IT Resilience Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud DR, Backup & Business Continuity (BPAEACAJ)

akta.pro secondary industries

Backup & Restore Platforms (Cloud Backup) (HDABAIAB), Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK), Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

Keywords

• Managed IT services
• Disaster recovery services
• Cloud infrastructure services
• Backup as a service
• Business continuity management

Headquarters

HQ city

Wayne

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Cloud Services: Subscription-based managed cloud services including public cloud, private cloud, and hybrid cloud infrastructure management. Revenue generated through recurring monthly/annual contracts with tiered service levels.
2. Backup as a Service (BaaS): Cloud backup services including Veeam Backup, Microsoft 365 Backup, and Managed Backup for Cohesity. Offered as subscription with usage-based storage consumption.
3. Disaster Recovery as a Service (DRaaS): Managed disaster recovery services with options for Veeam, Zerto, Azure, and Cohesity environments. Includes real-time replication and managed recovery capabilities.
4. Managed Security Services: Security services including MDR, SIEM, EDR, firewall, and continuous risk scanning offered as managed services subscription.
5. Network as a Service (NaaS): Networking services including SD-WAN, Managed SASE, and connectivity solutions.
6. Object Storage (S3-compatible): Pay-per-use object storage with unit pricing, available for immediate purchase via 'Buy Now' self-service.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Sungard Availability Services delivers managed IT services, information availability consulting, and business continuity management software through a resilient cloud platform. Core offerings span managed cloud infrastructure (public, private, hosted), Backup-as-a-Service, Disaster Recovery-as-a-Service across Veeam, Zerto, Azure, and Cohesity, Managed Security Services (MDR, SIEM, EDR, firewall), Network as a Service (SD-WAN, SASE, AWS Direct Connect), Object Storage, and IT consulting for cloud migration and continuity planning. Services are unified through a single-pane-of-glass Cloud Console, with global cloud regions across North America, EMEA, and APAC.

Product overview

11:11 Systems is a resilient cloud platform offering a comprehensive portfolio of cloud, backup, disaster recovery, security, and networking services. The platform operates on a modular architecture where customers can select from core services (Cloud, Backup, DRaaS, Managed Security, Network as a Service) enhanced by specialized add-on modules. Core offerings include Object Storage with buy-now pricing, Cloud Backup supporting Veeam/Microsoft 365/Cohesity, DRaaS with multi-platform support (Veeam, Zerto, Azure, Cohesity), Managed Security (MDR, SIEM, EDR, Firewall, Zero Trust), and Network as a Service (SD-WAN, SASE, AWS Direct Connect). These services are unified through the Cloud Console single-pane-of-glass management portal, with global cloud regions across North America, EMEA, and APAC. The company positions itself as a VMware Pinnacle Partner and integrates with technology partners including VMware, Veeam, Zerto, and AWS.

Differentiator

Problem solved

Functional benefit

Brands

• 11:11 Cloud Console: Single-pane-of-glass cloud management platform offering centralized access to all services including infrastructure workloads, backup-as-a-service, disaster recovery-as-a-service, and Microsoft 365 backup.
• Cyber Vault
• Cloud Console
• Cloud Labs
• Catalyst
• 11:11 Object Storage

Products and services

• Cloud Managed cloud infrastructure services providing public cloud, private cloud, hosted private cloud, flexible cloud environment/colocation, and AWS solutions for enterprise customers requiring global availability and compliance.
• Object Storage S3-compatible object storage offering pay-per-use unit pricing with immediate 'Buy Now' self-service purchase for scalable enterprise data storage.
• Cloud Backup (Backup as a Service) Backup-as-a-Service protecting enterprise data across Veeam, Microsoft 365, and Cohesity environments, with Cyber Vault ransomware protection and managed data protection services.
• DRaaS (Disaster Recovery as a Service) Comprehensive disaster recovery services spanning Veeam, Zerto, Azure, and Cohesity platforms with managed recovery, cloud recovery, cyber recovery, and infrastructure recovery capabilities for business-critical workloads.
• Managed Security Services Managed security offerings including continuous risk scanning, managed detection and response (MDR), managed SIEM, managed EDR, managed firewall, and application/zero trust services for enterprise cyber resilience.
• Network as a Service Full suite of enterprise networking including SD-WAN, managed SASE, AWS Direct Connect, multi-cloud connectivity, and circuit management delivered as a managed service.
• Cloud Console Proprietary single-pane-of-glass management portal unifying infrastructure workloads, backup-as-a-service, disaster recovery-as-a-service, and Microsoft 365 backup across global cloud regions.

Quantifiable outcome

• 100% SLA maintenance with no outages reported
• +1 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• VMware (Broadcom)coreTechnology or Integration11:11 Systems is a VMware global cloud services partner and the largest privately-held VMware Pinnacle Partner in the world. They leverage VMware as a foundational technology for their cloud platform and offer specialized services for VMware environments, including assistance for organizations affected by Broadcom's changes to VMware's partner programs.
• VeeamcoreTechnology or IntegrationVeeam VCSP VIP Partner providing DRaaS for Veeam and Cloud Backup for Veeam solutions. Offers specialized backup and disaster recovery services built on Veeam technology.
• Zerto ( Hewlett Packard Enterprise)coreTechnology or IntegrationZerto Partner offering DRaaS for Zerto with real-time replication capabilities for disaster recovery solutions.
• CohesitycoreTechnology or IntegrationPartnership for Managed Backup for Cohesity and DRaaS for Cohesity solutions, providing enterprise data protection and recovery capabilities.
• Microsoft AzurecoreTechnology or IntegrationDRaaS for Azure offering disaster recovery services for Microsoft Azure workloads. Also provides Managed Connectivity for AWS Direct Connect.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Solutions partner with Managed Connectivity for AWS Direct Connect, AWS Solutions offerings, and co-location with AWS infrastructure. Customer Delta Diversified runs on 11:11 and AWS.
• GartnerminorOthersGartner Magic Quadrant recognition for disaster recovery and cloud services capabilities, providing third-party validation of market position.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Rackspace Technology: Rackspace is a publicly recognized managed cloud provider offering multi-cloud management, managed security, and DR services across AWS, Azure, and Google Cloud. Operates at greater scale with broader portfolio overlap to 11:11's cloud and managed services stack.
• NTT Data: NTT Data is a global IT services provider offering managed cloud, infrastructure, and security services to enterprise clients. Overlaps with 11:11's enterprise managed services and DRaaS lines with significantly larger scale.
• IBM Cloud: IBM Cloud provides IaaS, managed services, DRaaS, and security solutions as part of IBM's broader hybrid cloud and AI portfolio. Comparable to 11:11 in DRaaS and managed infrastructure capabilities, with a much larger footprint.
• DXC Technology: DXC is a global IT services giant providing managed cloud, security, and workplace services to large enterprises. Overlaps with 11:11's enterprise managed services, cloud, and security offerings at much larger scale.

Direct peers

• Cohesity: Cohesity delivers hyperconverged data protection, backup, and DRaaS with a focus on enterprise data management. Both a technology partner of 11:11 (Managed Backup for Cohesity, DRaaS for Cohesity) and a competitor in the data protection market.
• Navisite: Navisite provides managed cloud, hosting, and IT services with strong DRaaS and managed application offerings for mid-market and enterprise customers. Highly comparable to 11:11 in product mix (managed cloud, DRaaS, managed security) and customer segments.
• Expedient: Expedient provides enterprise-class cloud, colocation, and DRaaS services across multiple U.S. data centers. Closely comparable to 11:11 in managed cloud and DRaaS offerings for mid-market and enterprise customers, particularly for VMware-based workloads.
• iland: iland (now part of Expedient) delivers IaaS, backup, DRaaS, and managed security services with global cloud regions. Closely competes with 11:11 in DRaaS and BaaS for VMware and Veeam-based environments.
• Druva: Druva offers a SaaS-based data protection platform spanning backup, disaster recovery, and cyber resilience for SaaS and cloud workloads. Comparable to 11:11's Cloud Backup and Cyber Vault offerings with a pure-SaaS delivery model.
• TierPoint: TierPoint operates a national network of data centers offering colocation, cloud, managed services, and DRaaS to enterprise and mid-market customers. Directly overlaps with 11:11's colocation, private cloud, and DRaaS product lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SungardAS
• YouTubeyoutube.com/@1111systems
• LinkedInlinkedin.com/company/sungard-availability-services
• Facebookfacebook.com/SungardAS

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sungard Availability Services