Best Friends Animal Hospital

What Best Friends Animal Hospital does

Best Friends Animal Hospital is a single-location, family-owned veterinary clinic located at 8094 Morgan Circle South in Bloomington, Minnesota. Founded in September 1994 by Dr. Nick Gatto as a continuation of the 40-year legacy of Cutler Animal Hospital in Richfield, the practice serves pet owners in Bloomington and surrounding communities including Eagan, Inver Grove Heights, Minneapolis, Burnsville, Lakeville, and Eden Prairie. The clinic operates Monday through Friday from 9:00am to 6:00pm and is closed on weekends, with 1-10 employees.

Name

Best Friends Animal Hospital

Legal name

Best Friends Animal Hospital

Website

https://bestfriendsmn.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Single-location family-owned veterinary clinic in Bloomington, MN, providing medical, surgical, and dental care for dogs and cats of local pet owners since 1994.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Dental & Oral Surgery Veterinary Clinics (HLAMAAAK)

Keywords

• Veterinary services
• Pet healthcare
• Animal hospital
• Veterinary diagnostics
• Veterinary surgery

Headquarters

HQ city

Bloomington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Professional Services: Fee-for-service veterinary care model where pet owners pay for individual services rendered including wellness exams, vaccinations, dental treatments, surgery, diagnostics, and pharmacy medications. Services are provided during regular clinic hours with appointment scheduling available via phone or online system.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Best Friends Animal Hospital is a full-service veterinary clinic providing comprehensive medical, surgical, and dental care for dogs and cats, including wellness exams, vaccinations, dental treatments, spay/neuter and other surgeries, digital radiology, in-house laboratory testing, microchipping, emergency care during regular hours, and pharmacy medications. All services are delivered at a single Bloomington, Minnesota location to local pet owners.

Product overview

Best Friends Animal Hospital is a single-location full-service veterinary clinic offering a unified portfolio of pet healthcare services. The practice provides wellness care and immunization, dental treatments, surgery, diagnostics, microchipping, and laboratory services, all delivered through its Bloomington, Minnesota facility. These services are designed to support pets through every life stage, from routine preventive care to diagnostic testing and surgical procedures.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness Care and Immunization Comprehensive wellness services tailored to the pet's age, lifestyle, and risk factors, including physical exams, internal parasite testing, heartworm and flea control, vaccination plans, spay and neuter surgery, and life-stage bloodwork. Designed for dog and cat owners seeking preventive health care.
• Dental Treatments Veterinary dental services that remove tartar, treat infection, and help protect the bone supporting the teeth to prevent gingivitis, periodontal disease, and tooth loss. For dog and cat owners seeking dental health care.
• Surgery, Diagnostics, and Pharmacy Surgical and diagnostic services including spay and neuter procedures, umbilical hernia repair, tumor removal, bladder surgery, foreign body removal, digital radiology, in-house and reference laboratory testing, and a fully stocked on-site pharmacy with prescription refill options.
• Microchipping Microchip implantation service to increase the likelihood of safe pet recovery and family reunification.
• Digital Radiology (X-rays) Digital radiography for evaluating bones, heart, lungs, and internal organs including the liver, spleen, and pancreas.
• Laboratory Services In-house bloodwork capability for sick animals or routine screening, plus outside reference laboratory access for specialized tests. Includes heartworm and tick disease screening with results in approximately 10 minutes.
• Emergency Care (During Regular Hours) Emergency veterinary care provided during regular clinic hours, with urgent cases seen as soon as possible.

Quantifiable outcome

• Heartworm and tick disease screening results available within 10 minutes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves4 records

Emerging players

• WellHaven Pet Health: Veterinary group that partners with and acquires independent companion animal practices similar to Best Friends, offering back-office support while preserving local branding; relevant as a likely acquirer or strategic peer for an independent family-owned clinic.
• Heartland Veterinary Partners: Group that acquires and supports companion animal general practices, particularly in the Midwest; highly comparable to Best Friends in scope and customer base, and a likely roll-up peer or acquirer for an independent Minnesota clinic.
• VetCor: Veterinary consolidator that acquires and operates community-focused companion animal practices across the US; comparable to Best Friends in operating model and target customer, and a natural strategic peer for an independent suburban clinic considering partnership.

Broad incumbents

• BluePearl Pet Hospital: Specialty and emergency veterinary hospital chain operating in the Minneapolis metro; competes indirectly with Best Friends by capturing emergency and complex cases the general practice refers out during off-hours.
• National Veterinary Associates (NVA): Large veterinary ownership and management platform operating general practice, specialty, and emergency hospitals across the US; comparable as a consolidator competing for the same suburban pet-owner segment as Best Friends.

Direct peers

• Banfield Pet Hospital: Largest general-practice veterinary chain in the US, primarily co-located inside PetSmart stores; directly competes with Best Friends for routine wellness, vaccinations, dental, and surgery in suburban markets including the Minneapolis metro.
• VCA Animal Hospitals: National network of companion animal general practice and specialty hospitals offering the same core wellness, dental, surgery, and diagnostic services as Best Friends, with locations across the Minneapolis suburbs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Best Friends Animal Hospital