Diakonische Altenhilfe Wuppertal

What Diakonische Altenhilfe Wuppertal does

Diakonische Altenhilfe Wuppertal gGmbH (DAW) is a non-profit (gemeinnützige GmbH) elderly care provider operating exclusively in Wuppertal, Germany, as part of the Diakonie Wuppertal Protestant welfare network. The organization delivers a comprehensive portfolio of care services including 8 stationary care facilities with 802 residential beds, 3 day care (Tagespflege) locations with 39 places, mobile home care (Mobile Pflege) serving 210 customers via 2 service teams, 93 service living apartments (Servicewohnen), 1,008-person hospice service (Hospizdienst Die Pusteblume), and community-based open elderly work programs. The organization also operates the Diakonie Akademie Wuppertal, a state-recognized nursing school operating since 1970 with 299 apprentices across 12 training courses, providing a certified (AZAV) workforce pipeline.

The business model is fundamentally a regulated, labor-intensive service operation funded primarily through German long-term care insurance (Pflegeversicherung) under SGB XI, supplemented by private co-payments for residential services, accommodation, and meals. Pricing is rate-regulated and negotiated with care insurance funds, published per §84-85 SGB XI. Distribution is exclusively direct-to-consumer through facility-based service delivery, mobile home visits, and direct rental of service living apartments — no third-party distributors or commercial marketing channels are used. The organization employs approximately 1,000 full-time staff supported by 194 volunteers, structured under CEO Manuela Duchon with supervisory oversight from Prof. Dr. Hans-Willi Kling.

The technology stack is limited to standard healthcare IT tools: Citrix for internal remote access, TeamViewer for customer support, Microsoft Forms for surveys and feedback, and standard social media platforms (Facebook, Instagram, LinkedIn, Xing, TikTok) for community engagement. No proprietary technology, AI capabilities, or differentiated digital platform is present. The organization holds ISO 50001 energy management certification and operates under DSG-EKD data protection law for church-affiliated organizations. Geographic expansion is not pursued; the operation is anchored entirely in the Wuppertal market with 8 facility locations distributed across the city's districts.

Name

Diakonische Altenhilfe Wuppertal

Legal name

Diakonische Altenhilfe Wuppertal gGmbH

Website

https://altenhilfe-wuppertal.de

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

1–10 employees

Short description

Diakonische Altenhilfe Wuppertal gGmbH is a non-profit elderly care provider in Wuppertal, Germany, operating 8 stationary facilities (802 beds), 3 day care centers, mobile home care, service living, and hospice services, serving approximately 1,600 customers with 1,000 employees under the Diakonie Wuppertal Protestant welfare network.

Ownership category

akta.pro rank

Product category

Elderly Care Services

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (623110), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Medicare-Certified Skilled Home Health Agencies (HHA) (HLADAFAA)

akta.pro secondary industry

Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)

Keywords

• Elderly care services
• Residential nursing care
• Mobile home care
• Hospice care services
• Nursing education training

Headquarters

HQ city

Wuppertal

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Elderly Care Services: Government-funded healthcare services through German long-term care insurance (Pflegeversicherung), private co-payments for residential care, and service fees for day care and mobile care services. The organization operates as a non-profit (gGmbH) under the Diakonie Wuppertal umbrella.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Diakonische Altenhilfe Wuppertal gGmbH is a non-profit Protestant (Diakonie) elderly care provider operating 8 stationary residential care facilities with 802 beds, 3 day care locations with 39 places, 2 mobile home care teams serving 210 customers, 93 assisted living apartments, and a hospice service (Hospizdienst Die Pusteblume) supporting approximately 1,008 people annually. The organization also operates the Diakonie Akademie Wuppertal, a state-recognized nursing school training 299 apprentices across 12 courses.

Product overview

Diakonische Altenhilfe Wuppertal is a non-profit provider of elderly care services operating a portfolio of interconnected care offerings across the Wuppertal region. The core portfolio consists of residential care (Stationäre Pflege) with 8 facilities and 802 beds, day care (Tagespflege) at 3 locations with 39 places, mobile home care (Mobile Pflege) serving 210 customers, and assisted living apartments (Servicewohnen) with 93 units. Additional services include short-term respite care (Kurzzeitpflege), community programs (Offene Altenarbeit/Quartiersarbeit), hospice services (Hospizdienst Die Pusteblume), and the Diakonie Akademie Wuppertal for nursing education and professional training. The organization also provides pastoral care and advance healthcare planning as supplementary services. With 1,600 employees serving approximately 1,000 clients and 194 volunteers, the organization positions itself as a comprehensive, community-integrated elderly care provider.

Differentiator

Problem solved

Functional benefit

Brands

• Diakonie Akademie Wuppertal: State-recognized nursing care school offering Aus-, Fort- und Weiterbildung (initial training, advanced training, and continuing education) in nursing, with quality management system certified according to AZAV

Products and services

• Stationäre Pflege (Stationary Residential Care)
• Tagespflege (Day Care)
• Mobile Pflege (Mobile Home Care)
• Servicewohnen (Service Living)
• Kurzzeitpflege (Short-term Care)
• Hospizdienst Die Pusteblume (Hospice Service)
• Diakonie Akademie Wuppertal (Nursing School)
• Offene Altenarbeit / Quartiersarbeit (Open Elderly Work / Neighborhood Work)

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Four partnerships are on record, tiered core and major.

• Diakonie WuppertalcoreStrategic or Co-development PartnerParent organization (Diakonie Wuppertal) providing umbrella governance, shared resources, and administrative support. DAW operates as a subsidiary (gGmbH) under the Diakonie Wuppertal charitable foundation.
• Diakonie Akademie WuppertalcoreStrategic or Co-development PartnerState-recognized nursing school operating since 1970, providing training for geriatric care professionals. Part of the DAW group, offering 12 training courses with 299 apprentices.
• Hospizdienst Die PusteblumecoreStrategic or Co-development PartnerIndependent hospice service operating under DAW umbrella, providing palliative care and counseling services. Serves approximately 1008 people annually.
• Diakonie Rheinland-Westfalen-Lippe (RWL)majorOthersRegional Protestant church welfare association providing reporting infrastructure for sexualized violence incidents. DAW is required to report under Kirchengesetz zum Schutz vor sexualisierter Gewalt (KGSsG) §8.

Scale indicators10 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Emvia Living: German private care operator with stationary and assisted living facilities. Comparable residential care offering but operating at broader national scale.
• Alloheim Senioren-Residenzen: Major German private-chain operator of stationary care facilities and assisted living. Comparable in stationary care focus (DAW's 802 beds) but operates nationally with for-profit capital structure.
• Korian Deutschland: One of the largest private elderly care operators in Germany with nationwide stationary, assisted living, and home care services. Directly comparable to DAW's residential and mobile care portfolio but at national scale and as a for-profit.
• Kursana (Dussmann Group): Operates a national chain of stationary care facilities and assisted living in Germany under the Dussmann Group. Comparable in core residential care focus but as a larger for-profit incumbent.
• Convivo: German private operator of stationary care facilities and service living arrangements. Comparable to DAW's residential and service-wohnen portfolio though structured as a for-profit operator.

Direct peers

• Caritas Pflege: Catholic counterpart to the Diakonie welfare network, operating stationary, mobile, and hospice services across Germany with a similar non-profit / church-affiliated model. Most directly comparable in mission, structure, and service mix.
• Malteser: Catholic welfare organization operating hospice, mobile care, and elderly services across Germany. Comparable hospice and ambulatory care offerings to DAW's Hospizdienst Die Pusteblume and Mobile Pflege.
• Johanniter Seniorenhäuser: Welfare-affiliated elderly care provider (Protestant-order origins) operating residential, mobile, and hospice services in multiple German regions. Comparable in faith-affiliated non-profit structure and full continuum of care.
• AWO (Arbeiterwohlfahrt) Seniorendienste: Major German welfare association providing stationary and ambulatory elderly care nationwide. Closely comparable to DAW as a non-profit, association-affiliated care provider with similar service lines.
• Deutsche Seniorenstift Gesellschaft (DSG Pflegeeinrichtungen): German stationary care operator with multiple facilities focused on elderly residential care. Direct comparable to DAW's stationary facility portfolio (8 locations, 802 beds).

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DiakonischeAltenhilfeWuppertal
• Instagraminstagram.com/altenhilfe_wuppertal
• LinkedInlinkedin.com/company/diakonische-altenhilfe

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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