Healing Paws

What Healing Paws does

Healing Paws Animal Hospital is a privately held, single-location small-animal veterinary clinic operating at 900 Collierville Arlington Road in Collierville, Tennessee. Founded in 2021 and led by owner Dr. Sarah Herr (DVM, Kansas State University), the practice employs approximately 14 staff members across three licensed veterinarians, multiple licensed veterinary technicians, a groomer, and receptionists. The clinic is open Monday through Friday from 7am to 6pm and serves local pet owners with dogs and cats.

The clinic's service portfolio spans preventative wellness, pediatric care for puppies and kittens, soft tissue surgery, full dental care with digital radiographs, professional grooming, and a differentiated rehabilitation and acupuncture line that incorporates an underwater treadmill (hydrotherapy), low-level laser therapy, Veterinary Spinal Manipulative Therapy (VSMT), and acupuncture. The rehabilitation offering is unusual for a single-site general practice and serves as a referral draw. Standard practice management is handled through the AllyDVM (PetPage) patient portal and the mobile app, while prescription fulfillment is operated through a SecureVetSource online pharmacy for established clients.

Healing Paws generates revenue through professional services fees for medical, surgical, dental, rehabilitation, and grooming visits, complemented by online pharmacy transaction revenue. Pricing is not publicly disclosed; the clinic accepts all major credit cards, debit cards, cash, CareCredit financing, and pet insurance, and refuses personal checks, with payment collected at time of service. Customer acquisition is direct-to-consumer via phone, online appointment requests, word-of-mouth referral, social media (Facebook, Instagram), and the company website. After-hours emergency coverage is delivered through referral partnerships with Memphis Veterinary Specialist & Emergency and Animal Emergency Center rather than in-house ER capability. The clinic is founder-owned with no institutional investment, no parent company, and no subsidiaries.

Name

Healing Paws

Legal name

Healing Paws Animal Hospital

Website

https://healingpaws901.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Healing Paws is a single-location, founder-owned animal hospital in Collierville, TN providing preventative, dental, surgical, grooming, and rehabilitation care — including underwater treadmill and acupuncture — for local dog and cat owners.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

akta.pro secondary industries

Veterinary Rehabilitation, Physiotherapy & Pain Management (AFAEANAL), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Dental & Oral Surgery Veterinary Clinics (HLAMAAAK)

Keywords

• Veterinary services
• Pet grooming
• Animal hospital
• Pet rehabilitation
• Veterinary dentistry

Headquarters

HQ city

Collierville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Medical Services: Revenue from wellness exams, vaccinations, surgery, dental care, rehabilitation and acupuncture services for cats and dogs.
2. Pet Grooming Services: Grooming services including nail trim, bath, shampoo, coat trim, and ear cleaning provided by experienced groomer.
3. Online Pharmacy and Prescriptions: Online pharmacy services for established clients to order and reorder pet prescriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Healing Paws Animal Hospital is a single-location veterinary clinic in Collierville, Tennessee, delivering comprehensive medical, surgical, dental, rehabilitation, and grooming services for dogs and cats. Its service suite spans annual wellness exams, pediatric care for new puppies and kittens, soft tissue surgery, digital dental radiography, integrative therapies (acupuncture, laser therapy, underwater treadmill hydrotherapy, VSMT), and professional grooming. Patient engagement is supported through an online pharmacy and a third-party patient portal.

Product overview

Healing Paws Animal Hospital is a veterinary practice offering a unified suite of pet care services for cats and dogs in Collierville, TN. The practice operates as a single-location animal hospital providing core medical services including preventative care, pediatric care, surgery, dental care, rehabilitation with acupuncture, and professional grooming. The practice also coordinates emergency care through partnerships with local emergency clinics. Patient engagement is supported through an online patient portal (AllyDVM) and an online pharmacy integration (SecureVetSource). The service model emphasizes individualized, preventative care tailored to each pet's breed, age, lifestyle, and medical history.

Differentiator

Problem solved

Functional benefit

Products and services

• Preventative Care Services Annual wellness exams, tailored vaccines, internal parasite exams, heartworm testing, and annual blood work for dogs and cats; includes complementary nail trim and anal glands treatment for dogs and annual blood pressure monitoring for cats.
• Pediatric Care Services Specialized pediatric care for new puppies and kittens including fecal testing, heartworm and flea prevention, vaccines, behavioral and social needs discussion, feline leukemia and FIV testing, and development of lifelong health plans.
• Surgery Services Surgical procedures including spay and neuter, wound repair, mass removal, foreign body removal, and exploratory surgery, with pre-anesthetic physical exam, bloodwork, X-ray/ultrasound as needed, and pain management throughout.
• Rehabilitation and Acupuncture Services Veterinary rehabilitation using therapeutic exercises, manual therapy, acupuncture, VSMT (Veterinary Spinal Manipulative Therapy), laser therapy, and underwater treadmill hydrotherapy to address arthritis, post-surgery recovery, internal medical conditions, pain management, weight management, and athletic performance.
• Dental Care Services Comprehensive dental services including full mouth exam, digital dental radiographs to identify issues below the gumline, scale and polish, and home care plans and treatment.
• Grooming Services Professional pet grooming including nail trim and polish, bath with shampoo and brush, coat trim, and ear cleaning; requires current vaccinations for all grooming clients and is performed by an experienced groomer across all breeds, coats, and styles.
• Online Pharmacy and Prescriptions Online pharmacy service that allows established clients to order and reorder pet prescriptions through SecureVetSource.
• Emergency Care Referral Services After-hours and emergency care coordination through partnerships with Memphis Veterinary Specialist & Emergency and Animal Emergency Center, providing 24/7 emergency coverage via referral network.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core, minor and supporting.

• Memphis Veterinary Specialist & EmergencycoreStrategic or Co-development PartnerAfter-hours and emergency care partner clinic. When Healing Paws is closed, they refer clients to Memphis Veterinary Specialist for emergency services. Located at 555 Trinity Creek Cove, Cordova, TN 38018.
• Animal Emergency CentercoreStrategic or Co-development PartnerAfter-hours and emergency care partner clinic providing 24/7 emergency veterinary services. Located at 3767 Summer Avenue, Memphis, TN 38122. Referral partner for when Healing Paws is unavailable.
• Care CreditminorGTM or Marketing PartnerFinancing partner offering Care Credit as a payment option for clients. Allows pet owners to finance veterinary care costs through a healthcare credit card.
• AllyDVM (PetPage)supportingTechnology or IntegrationPatient portal provider used by Healing Paws. Allows clients to access past medical history, vaccination records, and prescriptions online. Also available as a mobile app.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• VCA Animal Hospitals: VCA (owned by Mars Veterinary Health) is the largest U.S. network of companion animal hospitals offering general practice, specialty, and emergency services. Directly comparable to Healing Paws in service breadth (surgery, dental, internal medicine) and target customer (dog/cat owners), but at vastly greater scale with multi-specialty and emergency capabilities.
• BluePearl Specialty and Emergency Pet Hospital: BluePearl (Mars Veterinary Health) operates specialty and emergency veterinary hospitals with rehabilitation, surgery, and internal medicine — directly overlapping with Healing Paws' rehab and surgery offerings, and serving as the type of specialty referral partner to which Healing Paws itself refers emergency cases.
• Banfield Pet Hospital: Banfield (Mars Veterinary Health) is a national chain of companion animal hospitals offering wellness plans, dental, surgery, and diagnostics inside PetSmart locations. Comparable to Healing Paws in core general-practice service mix and walk-in preventative care model, but operates at chain scale with standardized wellness subscription pricing.

Regional players

• Memphis Veterinary Specialists & Emergency: Memphis Veterinary Specialists & Emergency is a multi-specialty and emergency referral hospital serving the greater Memphis metro area, including Collierville. It is both a direct local competitor for surgery/specialty cases and a referral partner that Healing Paws explicitly relies on for after-hours emergencies.

Emerging players

• Thrive Pet Healthcare: Thrive Pet Healthcare is a PE-backed consolidator building a network of general practice, specialty, and emergency veterinary hospitals. Directly comparable to Healing Paws in service breadth (general practice + specialty) and is itself an active acquirer of independent clinics like Healing Paws in suburban MSAs.
• Veterinary Emergency Group (VEG): VEG operates an expanding network of emergency-only veterinary hospitals. Comparable to Healing Paws in target customer (companion animal owners) and represents the type of specialized emergency competitor that could capture after-hours cases Healing Paws currently refers to partners.
• AmeriVet Veterinary Partners: AmeriVet Veterinary Partners is a PE-backed partnership model that retains local clinic branding while providing back-office, capital, and operational support to independent vet hospitals. Comparable to Healing Paws as a target — partnership or acquisition candidates with similar service profiles — and a likely consolidator competitor in the Memphis market.
• PetVet365: PetVet365 is a vet clinic franchise network emphasizing low-stress handling, transparent pricing, and full-service general practice for companion animals. Comparable to Healing Paws in single-visit service mix and target customer, but operates as a franchise model enabling faster geographic expansion and brand consistency.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/healingpaws901
• Instagraminstagram.com/healingpaws901
• LinkedInlinkedin.com/company/healing-paws-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healing Paws