El Paso Water
El Paso Water is a municipally owned regulated water, wastewater, and stormwater utility serving residential, commercial, industrial, and government customers across the El Paso, Texas metropolitan area from the Rio Grande, two aquifers, and a planned direct potable reuse facility.
- Company typePrivate
- Founded1952
- HeadquartersEl Paso, United States
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What El Paso Water does
El Paso Water is a municipally owned water and wastewater utility headquartered in El Paso, Texas, governed by the Public Service Board (PSB), a body established by City Ordinance in 1952 and granted complete authority over water, wastewater, and (from 2008) stormwater operations. The utility serves residential, commercial, industrial, and government customers across the El Paso metropolitan area, delivering potable water sourced from the Rio Grande and two aquifers, collecting and treating wastewater at facilities including the Roberto Bustamante Wastewater Treatment Plant, and managing a citywide stormwater system of 22 pump stations, 482 ponds, 37 dams and basins, 75 miles of channels, and more than 360 miles of storm drain conduits.
The operational technology stack includes Advanced Metering Infrastructure (AMI) that transmits hourly consumption reads via radio signal, high-tech acoustic tools that detect water main breaks before they occur, an arsenic-removal treatment train at the Upper Valley plant, and the Pure Water Center — currently under construction — which will treat wastewater to drinking water standards via direct potable reuse and is targeted for 2027 operation. Sub-brands extend the offering: TecH2O Learning Center (education), AguaCares (up to $250 payment assistance), AguaRepairs (up to $4,000 leak-repair coverage), WaterWatch (news), and an International Water Laboratory providing drinking-water analytical services.
Revenue is generated almost entirely through recurring regulated rates and fees billed monthly to a captive customer base within the El Paso service territory, structured as subscription/recurring streams (water/wastewater service fees and impervious-area stormwater fees). A proposed 12% rate increase for 2026-2027 would raise the average customer monthly bill by approximately $10 to fund a $1.2 billion Bustamante Wastewater Treatment Plant expansion, while a concurrent approximately $200 million infrastructure program near El Paso International Airport and Fort Bliss is being managed by Jacobs Solutions under a partnership announced on 2025-11-25. The utility is fully owned by the City of El Paso with no private shareholders, venture, or private equity involvement.
El Paso Water firmographics
Firmographics- Name
- El Paso Water
- Legal name
- El Paso Water
- Website
- https://epwater.org
- Company type
- Private
- Founded year
- 1952
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- El Paso Water is a municipally owned regulated water, wastewater, and stormwater utility serving residential, commercial, industrial, and government customers across the El Paso, Texas metropolitan area from the Rio Grande, two aquifers, and a planned direct potable reuse facility.
- Ownership category
- akta.pro rank
El Paso Water industry classification
Industry- Product category
- Water Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (22131)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industries
- Purple Pipe / Recycled Water Distribution Utilities (Networks, Pressure Zones) (EUANAGAE), Recycled Water Customer Programs & Demand Management (Connections, Rate Design, End‑Use Controls) (EUANAGAJ), Data Management, LIMS & Compliance Software (ELN, eDMS, reporting automation) (EUANAJAE)
Keywords
Where El Paso Water is headquartered
LocationHeadquarters
- HQ city
- El Paso
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
El Paso Water business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Others
Revenue model
- Water and Wastewater Service Fees: Revenue generated from water distribution and wastewater collection services to residential, commercial, and industrial customers. Rates are set by the Public Service Board and subject to regulatory oversight.
- Stormwater Fees: Fees assessed based on impervious surface areas of properties, used exclusively for stormwater utility expenses including system operations, maintenance, and capital improvement projects.
- Rate Increases for Capital Projects: Proposed 12% rate increase for 2026-2027 to fund $1.2 billion expansion of Bustamante Wastewater Treatment Plant, raising average customer monthly bill by approximately $10.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential water, wastewater, and stormwater services |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
El Paso Water product offering
Product offeringCore offering
El Paso Water is a municipally owned water utility providing three integrated services to the El Paso, Texas service territory: potable water supply and distribution (sourced from the Rio Grande and two aquifers), wastewater collection and treatment (centered on the Roberto Bustamante Wastewater Treatment Plant), and stormwater management (22 pump stations, 482 ponds, 37 dams/basins, 75 miles of channels). The utility also runs Advanced Metering Infrastructure, customer assistance programs (AguaCares, AguaRepairs), rebate programs, and is constructing the Pure Water Center for direct potable reuse targeted for 2027.
Product overview
El Paso Water is a municipally owned water utility operating as a single integrated system rather than a platform-plus-modules architecture. The company provides three core services: water supply and distribution (from Rio Grande and aquifers), wastewater collection and treatment (including the Bustamante Treatment Plant), and stormwater management. Supporting infrastructure includes the Advanced Metering Infrastructure for automated meter reading, the Pure Water Center for direct potable reuse, and the Upper Valley Water Treatment Plant for arsenic removal. Customer assistance programs include AguaCares (payment assistance) and AguaRepairs (leak repair). Water conservation is supported through residential and business rebate programs, while the TecH2O Learning Center and International Water Laboratory provide education and quality testing services.
Differentiator
Problem solved
Functional benefit
Brands
- TecH2O Center: An education and learning center operated by El Paso Water for water conservation education and awareness.
- WaterWatch
- AguaCares
- AguaRepairs
Products and services
- Water Supply and Distribution
- Wastewater Collection and Treatment
- Stormwater Management
- AguaCares Payment Assistance Program
- AguaRepairs Leak Repair Assistance
- Business Rebate Programs
- International Water Laboratory
Quantifiable outcome
- Significantly reduces per capita water consumption through comprehensive recycling
- +1 more outcomes
Companies that use El Paso Water
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles4 records
El Paso Water technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
El Paso Water partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Jacobs Solutions Inc.coreJacobs was selected by El Paso Water to manage and deliver a water, wastewater and stormwater infrastructure development program near El Paso International Airport and Fort Bliss, with an estimated cost of approximately $200 million. The initiative aims to support regional growth, improve water reliability, and create jobs while upgrading infrastructure for the city of El Paso.
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
El Paso Water competitors and assessment
Company assessmentDirect peers
- Denver Water: Large Colorado municipal water utility with extensive mountain watershed supply and recycling programs. Comparable in scale, integrated service model, and commitment to capital investment in reuse and infrastructure modernization.
- Tucson Water: Arizona municipal water utility operating in an arid environment with active groundwater recharge and reclaimed water programs. Similar service-territory model, regulatory environment, and portfolio of conservation incentives makes it a direct operational peer.
- Austin Water: Texas municipal utility serving a similarly sized metro with full water/wastewater/stormwater services and an active reuse program. Comparable regulatory environment under Texas Commission on Environmental Quality and similar customer base composition.
- City of Phoenix Water Services: Large desert metro municipal water utility serving Phoenix with diversified water sourcing and substantial capital investment programs. Comparable scale, governance model, and exposure to drought-driven supply constraints.
- Orange County Water District: California groundwater management agency and pioneer of direct potable reuse via the Groundwater Replenishment System. Most directly comparable to El Paso on advanced water reuse technology and serves as the leading US reference point for the Pure Water Center approach.
- Las Vegas Valley Water District: Desert Southwest municipal water utility with deep expertise in water reuse and conservation. Shares El Paso's reliance on limited surface water and aggressive conservation programs, and operates a major water reclamation facility directly comparable to the Pure Water Center.
- San Antonio Water System (SAWS): Texas municipally owned water and wastewater utility serving a comparable large Sun Belt metro area. Both utilities operate integrated water supply, wastewater, and reuse programs under public governance, and SAWS has invested heavily in aquifer storage and recovery analogous to El Paso's diversified portfolio.
Broad incumbents
- Metropolitan Water District of Southern California: Wholesale water supplier serving much of Southern California. While much larger and operating at a different tier of the value chain, Met faces similar arid-region supply challenges and invests in large-scale reuse comparable to El Paso's portfolio.
Emerging players
- Singapore PUB: National water agency operating NEWater, one of the world's most advanced water reuse programs. Most internationally recognized comparator for El Paso's direct potable reuse ambitions, though operates at much larger scale and across an entire national system.
Others
- Jacobs Solutions: Engineering and program management partner selected by El Paso Water for the ~$200M water/wastewater/stormwater infrastructure program. Adjacent peer as a key implementation partner rather than direct competitor, but illustrative of the specialized technical services supporting EPWater's capital program.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
El Paso Water social profiles
Digital presenceEl Paso Water financial estimates
Financial estimateRevenue estimate
Valuation estimate
El Paso Water leadership team
Management profileNumber of profiles
Profiles7 records
El Paso Water funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
El Paso Water M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about El Paso Water
What does El Paso Water do?
El Paso Water is a municipally owned water utility providing three integrated services to the El Paso, Texas service territory: potable water supply and distribution (sourced from the Rio Grande and two aquifers), wastewater collection and treatment (centered on the Roberto Bustamante Wastewater Treatment Plant), and stormwater management (22 pump stations, 482 ponds, 37 dams/basins, 75 miles of channels). The utility also runs Advanced Metering Infrastructure, customer assistance programs (AguaCares, AguaRepairs), rebate programs, and is constructing the Pure Water Center for direct potable reuse targeted for 2027.
Is El Paso Water a public or private company?
El Paso Water is a private company. It is classified as state government owned and is currently operating.
When was El Paso Water founded?
El Paso Water was founded in 1952. It employs 501 to 1,000 people.
Where is El Paso Water based?
El Paso Water is headquartered in El Paso, United States, in the North America region.
How does El Paso Water make money?
Three revenue lines are on record. Water and Wastewater Service Fees are the primary driver. The others are stormwater Fees and rate Increases for Capital Projects.
Who are El Paso Water's main competitors?
Direct peers on record are Denver Water, Tucson Water, Austin Water, City of Phoenix Water Services, Orange County Water District, Las Vegas Valley Water District and San Antonio Water System (SAWS). Metropolitan Water District of Southern California is listed as a broad incumbent. Singapore PUB is listed as an emerging player. Jacobs Solutions is listed as an others.
Does El Paso Water have an API?
No public API is recorded for El Paso Water.
What industry is El Paso Water in?
El Paso Water's product category is Water Utility Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of EUANAGAE, Purple Pipe / Recycled Water Distribution Utilities (Networks, Pressure Zones). Its NAICS code is 2213 and its SIC code is 4941.