Sindoh

What Sindoh does

Sindoh Co., Ltd. (신도리코) is a South Korea-headquartered designer, manufacturer, and distributor of office document equipment, founded in 1960 and listed on the KOSPI exchange since 1996. The company sells A3 and A4 multifunction printers, copiers, and laser printers via three primary go-to-market channels: direct enterprise field sales (with dedicated accounts for large organizations and government agencies), a nationwide partner network managed by wholly-owned subsidiary Sindoh DX, and a website-driven self-service channel for rental, purchase, and service inquiries.

The company's underlying product stack spans hardware (proprietary digital MFP and copier technology), a three-tier managed print services platform (sindoh MPS build-type, sindoh OffiX standardized package, and AWS-hosted Cloud MPS for serverless pay-per-use printing), and the Sindorang (신도랑) / Doing (두잉) digital office convenience platform integrating mobile workflow solutions. Manufacturing is vertically integrated across South Korea (Asan factory, est. 1983), China (Qingdao, est. 2003), and Vietnam (Hanoi, est. 2015); sales and service operations extend to the United States (Charlotte, NC, est. 2012), China (Shanghai sales, est. 2010), Japan (entity est. 2025), and Hong Kong (parts procurement, est. 1996).

Sindoh generates revenue across five streams: one-time hardware sales, recurring equipment rental, multi-year managed print services, recurring consumables (toner, waste toner bottles, EPR-compliant supplies), and professional services (installation, maintenance, repair, hotline support). Primary customer segments are general enterprise businesses (primary), government and public-sector institutions, shared-office/coworking operators, and financial-services firms with document security and high-volume needs. The company operates a nationwide service center network, a 1588-5850 customer hotline, and an EPR-based consumables recycling program, and is positioned as the leading Korean office equipment brand (KBPI #1 ranking in 2026).

Name

Sindoh

Legal name

(주)신도리코

Website

https://sindoh.com

Company type

Public

Founded year

1960

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Sindoh (신도리코) is a South Korea-headquartered, KOSPI-listed designer, manufacturer, and distributor of multifunction printers, copiers, and managed print services, serving enterprise, government, financial services, and shared-office customers via direct sales, a nationwide partner network (Sindoh DX), and vertically integrated manufacturing in Korea, China, and Vietnam.

Ownership category

akta.pro rank

NAICS

Office Supplies (except Paper) Manufacturing (33994), Photographic Film, Paper, Plate, Chemical, and Copy Toner Manufacturing (325992)

SIC

Printing Trades Machinery & Equipment (3555), Computer & Office Equipment (3570)

akta.pro primary industry

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK)

akta.pro secondary industries

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM), Service, Repair & Maintenance Contracts (Preventive Maintenance, Onsite Service, Extended Warranty) (IMAAAIAM)

Keywords

• Multifunction printers
• Managed print services
• Office copiers
• Document management
• Laser printers

Headquarters

HQ city

Seongdong

HQ country

South Korea

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hardware Sales: Sale of multifunction printers, copiers, and laser printers including A3 color, A3 monochrome, A4 color laser, and A4 monochrome devices. One-time purchase model with various configurations.
2. Equipment Rental: Rental services for multifunction devices allowing customers to use equipment with monthly payments rather than upfront purchase.
3. Managed Print Services (MPS): Ongoing managed print services including device management, maintenance, and supplies. Three tiers: Build-type (sindoh MPS), Standard (sindoh OffiX), and Cloud-based (Cloud MPS).
4. Consumables and Supplies: Toner cartridges, waste toner bottles, and other consumables for printers and copiers. Revenue from replacement supplies and EPR compliance programs.
5. Professional Services: Installation, maintenance, repair services, and remote support. Service includes technical support via 1588-5850 customer hotline and nationwide service centers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Sindoh manufactures and sells office multifunction printers, copiers, and laser printers (A3 color, A3 monochrome, A4 color, A4 monochrome) for enterprise and government customers. The company also provides managed print services (MPS) including sindoh MPS, sindoh OffiX, and Cloud MPS, along with consumables, maintenance, and cloud-based office convenience platforms.

Differentiator

Problem solved

Functional benefit

Brands

• 신도랑: Business platform for convenient work environment
• 두잉
• 가헌신도재단

Products and services

• A3 Color Multifunction Printers A3 color multifunction printers (MFPs) for enterprise and government document workflows, supporting high-volume color printing, copying, scanning, and fax.
• A3 Monochrome Multifunction Printers A3 monochrome MFPs for high-volume black-and-white office printing, copying, scanning, and fax operations.
• A4 Color Laser Printers A4 color laser printers designed for desktop or small office color printing needs.
• A4 Monochrome Laser Printers A4 monochrome laser printers for standard office black-and-white document output.
• sindoh MPS (Managed Print Services) Build-type managed print services offering ongoing device management, maintenance, and supplies for enterprise customers.
• sindoh OffiX Solution Standardized package-type MFP solution integrating smart office and document security features for organizations seeking bundled MFP services.
• Cloud MPS (Cloud-based Managed Print Services) Cloud-based managed print service built on AWS infrastructure with serverless architecture, optimized for shared office environments and pay-per-use billing.
• Sindorang (신도랑) Office Convenience Platform Comprehensive office convenience platform integrating various business services, including the Doing mobile solution, to enhance workplace productivity.
• Doing (두잉) Mobile Solution Mobile solution under the Sindorang platform providing mobile access to office services and document workflows.
• Printer Consumables and Supplies Toner cartridges, waste toner bottles, and other consumables for Sindoh printers and copiers, including EPR (Extended Producer Responsibility) compliance programs for waste collection and recycling.
• Installation, Maintenance, and Repair Services Professional installation, maintenance, repair, and remote support services delivered through Sindoh's nationwide service center network and 1588-5850 customer hotline.
• Government Procurement Products Specialized MFP and printer products configured for government and public sector procurement requirements in South Korea.

Quantifiable outcome

• Environmental impact reduction through EPR program and waste consumables collection
• +1 more outcomes

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• Amazon Web Services (AWS)coreTechnology or IntegrationAWS provides the cloud infrastructure for Sindoh Cloud MPS solution, enabling serverless architecture for scalable and reliable cloud-based printing services. This partnership enables shared office customers to access printing services through cloud infrastructure.
• Sindoh SDRcoreOthersSubsidiary established 1967 providing mobile sales service operations.
• Sindoh SystemcoreOthersSubsidiary established 1988 specializing in ubiquitous system solutions.
• Sindoh DXcoreOthersSubsidiary established 1990 managing nationwide business partner network for distribution and sales.
• Sindoh AcecoreOthersSubsidiary established 1990 specializing in supplies distribution.

Scale indicators6 records

Recent moves14 records

Expansion highlights6 records

Direct peers

• Lexmark International: Lexmark (owned by Ninestar) manufactures enterprise printers, multifunction devices, and managed print services globally. Directly comparable in enterprise-focused hardware and MPS offerings.
• Xerox Holdings Corporation: Xerox is a long-established manufacturer of office multifunction printers, copiers, and managed print services with strong enterprise and government market presence. Directly competes with Sindoh in document management hardware and services.
• HP Inc. HP's Printing business is the global market leader in office printers and multifunction devices, with a broad MPS offering and worldwide distribution. Directly comparable to Sindoh's core hardware and managed print services portfolio.
• Brother Industries, Ltd. Brother manufactures a wide range of office printers, multifunction devices, and laser printers with strong distribution in Asia. Directly comparable in product categories and SME/enterprise target segments.
• Sharp Corporation: Sharp manufactures office multifunction printers, copiers, and document solutions as part of its business equipment division. Now operating under Foxconn ownership, Sharp remains a direct competitor in Asian enterprise print markets.
• Kyocera Document Solutions: Kyocera is a major Japanese manufacturer of ECOSYS printers, multifunction devices, and document solutions with strong enterprise and government presence. Directly comparable to Sindoh in office hardware and managed services.
• Canon Inc. Canon is one of the largest global manufacturers of office multifunction printers, copiers, and laser printers, with strong brand presence in Asia. Directly competes with Sindoh in the same product categories and customer segments.
• Toshiba Tec Corporation: Toshiba Tec manufactures multifunction printers, copiers, and retail/office document solutions, with strong presence in Japan and Asia. Directly comparable in product portfolio and Asian enterprise/government customer base.
• Konica Minolta, Inc. Konica Minolta is a major global manufacturer of office MFPs, production printers, and managed print services with a strong Japanese/Asian base. Directly comparable in product mix, target customers, and integrated services approach.
• Ricoh Company, Ltd. Ricoh is a global leader in office MFPs, copiers, and managed print services with extensive service networks across Asia. Directly comparable to Sindoh in product portfolio, service-based business model, and Asian market focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/sindohlive
• Xx.com/3dwox_sindoh
• LinkedInlinkedin.com/company/sindoh

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sindoh